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Poster:

Date:

12/31/2007 4:17:00 AM

Reviewed:

Countrywide Auto Transport

Subject:

Worst Thing to happen to me in my entire life.

Review:

Please for your sanity, DO NOT CALL THESE SCAMMERS!!! Countrywide got their $645.00 to send a car to me. Picked up car and told me its on the way. My cousin in Atlanta released car to them. They went to store it in a holding storage place. The storage place charged them $80.50 and they refused to pay them, thereby abandoning my vehichle and kept on telling me its on the way. Countrywide contracted a driver that called me that I need to pay the $80.50. I ended up paying the storage they incured and the company Marrietta Towing and Storage got countrywide on the phone and they promised to refund me the money. This is 10 days after car was to be delivered. Then the driver picked up car and refused to deliver until he gets a confirmation countrywide have paid into his account. By now I have rented a car from a friend and spent $200.00 @$20/day. Finally car arrives and was delivered at night with a note under our door "Key in glove compartment" Driver left a report of car okay at delivery without a signatory and took off.

Report This Review

Response:

Posted by a representative of Countrywide Auto Transport on 1/2/2008 6:33:00 PM

THIS CUSTOMER RECEIVED HIS CAR IN EXCELLENT CONDITION.THE DRIVER GOT IN THE AREA TO DELIVER CUSTOMER'S CAR AND COULD NOT GET A HOLD OF CUSTOMER AT WHICH POINT HE WAS FORCED TO DROP OFF AT A TERMINAL.WE ARE THE MOST HONEST AUTO TRANSPORT COMPANY THAT DISCLOSES THAT IN OUR CONTRACT THAT IF WE GET IN AN AREA AND CUSTOMER IS NOT THERE THEN IN ORDER FOR US TO MAKE ALL OF OUR DELIVERIES THEN WE ARE FORCED TO DO TERMINAL DROP AT CUSTOMER'S EXPENSE TO MAKE ALL OF OUR DELIVERIES.

OM gave Countrywide Auto Transport a rating of:

Review details
Quote or Order ID:	32304
Quote or Order Cost:	$645

Origin:	Georgia
Pickup:	Late
Time from first available date the vehicle was picked up:	5 day(s)
Destination:	Pennsylvania
Delivery:	Late
Total Time from pickup to delivery of vehicle:	15 day(s)

Truck/Carrier Type:	Open
Dirty:	Yes
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:	AL
Secondary Contact:	Luis

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