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Poster:

Jerome Kurek

Date:

4/26/2007 10:07:00 AM

Reviewed:

American Auto Relocation Pros.

Subject:

car pick-up

Review:

My car was scheduled to be picked up on 04/18/2007,never happened! Called customer service several times & was told there truck broke down in Memphis .Understandable,but why did they not call to let me know?I was told after numerous calls to them that a driver would call me on 04/24/07 in the afternoon hours.Never happened!I called back again & was given the drivers phone # .All I got was a answering machine,so I left messages.No calls back . Called customer service again.Today is 04/26/07 so it is 9 days after the pickup date. There 8/10 day window for pickup is almost gone. I 'm frustrated ,all I want is a firm pickup date!Hopefully they will call after this posting & get it done.

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Jerome Kurek gave American Auto Relocation Pros. a rating of:

Review details
Quote or Order ID:	854804
Quote or Order Cost:	$550

Origin:	Tennessee
Pickup:	Never
Destination:	New York
Delivery:	Never

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:

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