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Poster:

Simon

Date:

1/9/2007 10:59:00 AM

Reviewed:

Speedy Auto Shipping

Subject:

Customer Service? Good Luck

Review:

The Good:
-Car was dlivered with no major scratches or damage (with one minor exception - I put brand new wheels and tires on my car a week before it was picked up. The alignment and wheel balance were perfect. When delivered, the car pulls to the left.)

The Bad:
- Poor customer servce. There were delays with both the pickup and the drop off. I had to leave them several messages and wait a few days before I got a call back. Sometimes the mailbox was full, so I couldn't even leave a message, which indicates that there were other people in the same boat. I got the impression that this was just some part time gig that someone was doing on the side; not a full-time business.

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Simon gave Speedy Auto Shipping a rating of:

Review details
Quote or Order ID:	Not Provided
Quote or Order Cost:	$895

Origin:	California
Pickup:	Late
Time from first available date the vehicle was picked up:	7 day(s)
Destination:	Pennsylvania
Delivery:	Late
Total Time from pickup to delivery of vehicle:	7 day(s)

Truck/Carrier Type:	Open
Dirty:	Yes
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:

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