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Your Choice Auto Transport LLC 
Location:13250 SW 128 ST
Miami, FL 33186
Phone Number:888-746-3835
Secondary Phone Number:786-377-5223
Website:http://yourchoiceautotransport.com
Email:info@yourchoiceautotransport.com
Time On Site:2 Year(s), 3 Month(s). Since 11/20/2009 6:37:00 PM
FMCSA Licensing:
MC-695711
AuthorityStatus
Common CarrierNone
Contract CarrierNone
BrokerInactive
 View government license and insurance information.
Company Type:
(Interstate)
Company type cannot be verified...
** This information is generated by the FMCSA Information **
 
Your Choice Auto Transport provides you with top quality auto transportation service for your vehicle. Your vehicle is of your most valued assets and it's important to you and that's the exact reason why we treat you and your vehicle with respect. We'll do everything we can to match your needs with the absolute best service we can provide our customers. Our prompt service and dedication to our clients is what sets us apart from the competition. We will schedule your vehicle on the right truck to fit your needs. This ensures our customers, the best possible auto transport delivery at the lowest competitive price. We service the continental United States providing our customers with 100% satisfaction. Your Choice Auto transport takes great pride in having the most extraordinary customer service in the industry. Our customer service staff is hand picked through a very selective process to ensure that all our customers get treated with the up most respect and so that there are no unanswered questions. They are extremely smart and energetic individuals who strive to make your transport experience the best that anyone can offer. We're here to serve you and that's why "Your Choice " is the right choice. Thank you for your continued support and we look forward to exceeding your expectations.
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Overall Rating (Last Two Years*):


38 ratings & reviews posted


More Rating Reports
  • Rating Trends by Month and Overall New
  • Customer Satisfaction Ratings
  • Distribution of Stars Report
  • Subject: Bait and Switch, Don't use a broker, go directly to a shipping company
    Review:The actual shipping company was fantastic and had I known, I would have contacted them directly. But as a first time transportor, I contacted this broker first accidently. First of all, they low-balled the price. I should have been suspicious beca... [ More ]
    Rating:
    Poster:MK
    Date:12/20/2010 1:32:00 PM
    Subject: THIRD TIME!!!
    Review:This is the third time that I am REPOSTING my review being it was removed do to me "NOT being a customer".Well here is my story again with an update. Subject: AVOID LIKE THE PLAGUE Review: I have never dealt with such liars in my ... [ More ]
    Rating:
    Poster:Daniel
    Date:12/18/2010 11:54:00 PM
    Subject: DO NOT USE THIS COMPANY!! Save yourself the headache
    Review:This is a HORRIBLE company. Please read the other reviews before using them. Once they received my deposit of $150 it all went downhill!! They didn't pick up my car even though I explained to the representative that I was flying out that same day.... [ More ]
    Rating:
    Poster:Amber
    Date:9/28/2010 9:50:00 AM
    Subject: Broker was Good, Drivers were GREAT
    Review:We contracted Your Choice Auto Transport to ship a car that we had just purchased in Florida to our home in Oklahoma. Before choosing who to go with we got several quotes for price as well as for shipping time. YCAT was not the cheapest but they did ... [ More ]
    Rating:
    Poster:Rachel Roberts
    Date:9/9/2010 12:21:00 PM
    Subject: absolutely horrible
    Review:I was contacted by Chad in June with a quote of $750 and arranged to have my car picked up 26 July. He said that it may be a day or two later, but it will happen in that time. I paid my $190 deposit and tried to call him several times to confirm th... [ More ]
    Rating:
    Poster:Lorie Ferguson
    Date:8/16/2010 11:18:00 AM
    Subject: Unmitigated Disaster!
    Review:Stop! Do use this company. Never picked up the card. Never refunded the deposit. Broken promises with every phone call. 20 minute holds followed by dropped calls. Once told me the car had been dispatched when the car was not picked up. No follow up ... [ More ]
    Rating:
    Poster:Mike Cramer
    Date:8/16/2010 11:03:00 AM
    Subject: Fastest and Cheapest I could find.
    Review:I had the car picked up earlier than i had expected which was nice, and had it delivered in two days to my new house. This company was the cheapest that I had found and actually seemed more reliable than anything I had found. I would definitely use... [ More ]
    Rating:
    Poster:craigThis reviewer reports they were or plan to compensated for posting this review.
    Date:7/27/2010 3:41:00 PM
    Subject: GREAT SERVICE!
    Review:I was contacted by Jaedan to ship my car from Las Vegas to Miami. He was helpful with all of my questions and concerns. All I had to do was give a small deposit, and it was picked up about 11 days later 4 days before it HAD to be shipped out. It was ... [ More ]
    Rating:
    Poster:Lou
    Date:7/23/2010 2:02:00 PM
    Subject: Cheats
    Review: do not use this company to move your vehicle. they will take your deposit and not deliver. they will not refund your deposit or answer your calls concerning non-delivery. they did not even answer attempts sent by the miami-dade consumer... [ More ]
    Rating:
    Poster:roger borrego
    Date:7/23/2010 11:23:00 AM
    Subject: first time transport went great
    Review:I had a new job offer in florida and needed to move my vehicle in a matter of two weeks. spoke to Jayden Alexander and they were able to pick it up within four days of booking my order. He advised me that the route was backed up versus another compan... [ More ]
    Rating:
    Poster:aili
    Date:7/21/2010 3:55:00 PM
    Subject: Great service
    Review:I was very happy with yourchoice Ronnie called me and explained it all step by step . They were very Profesional my car arrived on time thank you your choice [ View ]
    Rating:
    Poster:Scott
    Date:7/15/2010 3:09:00 PM
    Subject: If you don't care when/if you receive your vehicle - this company is for you!
    Review:This company is horrible. Low offers only mean that they will pocket the broker fee and not find a hauler who is willing to transport any time in the near future!!! If you can get the dispatchers to answer or have Chad follow up after they receive ... [ More ]
    Rating:
    Poster:Aaron
    Date:6/21/2010 11:51:00 AM
    Subject: Bait & Switch
    Review:Total scam. Give me a low ball price, I pay the deposit (which I've never gotten back) and call/email them constantly, no return calls. Two months later a driver calls me to say he's picking it up and it will be $1,000 up front. Told him to forget... [ More ]
    Rating:
    Poster:Terry McInnes
    Date:6/17/2010 8:54:00 PM
    Subject: on time
    Review:They were great. I would call them again. I would call them again. I would call them again. I would call them again. I would call them again. I would call them again. [ View ]
    Rating:
    Poster:Joe
    Date:6/5/2010 6:51:00 PM
    Subject: Auto Transport
    Review:Received quotes from other carriers and even though this was our cheapest quote, they were the best. We did check them out with the Better Business Bureau and other on-line reviews. What we were quoted was agreed upon and followed through. An extr... [ More ]
    Rating:
    Poster:I Browning
    Date:6/4/2010 8:10:00 PM
    Subject: Awful Experience
    Review:I got quite an education on how the auto transport business works. In short, don't believe anything the broker tells you. You get sweet talked up front, and when they have your money there are no return calls, unless of course the broker wants more m... [ More ]
    Rating:
    Poster:HEM
    Date:6/1/2010 2:23:00 PM
    Subject: My auto shipment
    Review:I used this company to ship my corolla from las vegas to chicago. It was shipped on time, with dates given. The price was split with $150 and balance after i got it in chicago which I liked. It didn't have any type of damage or anything. The driver w... [ More ]
    Rating:
    Poster:melissa cambell
    Date:5/26/2010 2:51:00 PM
    Subject: AWESOME!!!
    Review:I was contacted by Elliot to move my car to Texas. He explained everything very well, but I was busy and told him I would call him back. Later in the week I did some research on here, I noticed there are some bad reviews. I contacted him to ask him a... [ More ]
    Rating:
    Poster:Julie Ryan
    Date:5/20/2010 12:47:00 PM
    Subject: Transport of my 1998 Pathfinder
    Review:I leased a car when I moved to Florida and now my lease is up so my father decided to give me his SUV. I called around and decided to look up reviews instead of pricing. I saw that this company was highly rated, although it did have some bad review... [ More ]
    Rating:
    Poster:Rocio
    Date:5/18/2010 11:16:00 PM
    Subject: Never Use Your Choice Auto Transport!!!!!
    Review:I had paperwork, and I gave them a deposit. They told me the truck would be picked up a certain day. We waited all day just so the truck wouldn't show up. This happened twice. Then I called to cancel the order, and they insisted they could get a ... [ More ]
    Rating:
    Poster:Shaun Temple
    Date:5/17/2010 6:22:00 PM
    Subject: Thank you!
    Review:I shipped my car from my house in ND to school in OH last month. I got a call from Your Choice soon after filling out the request online. They gave me a price I was very happy with and got the car picked up on time and dropped off sooner than I would... [ More ]
    Rating:
    Poster:Keith
    Date:5/16/2010 8:52:00 PM
    Subject: Awsome service!!!!
    Review:I was very satisfied with service provided by Your Choice. Mike and cindy were spectacular in every aspect of my vehicle transport. I will defenitely use there service in the future and I will most defenitely recomend to family and friends. They get ... [ More ]
    Rating:
    Poster:Juan
    Date:5/12/2010 2:38:00 PM
    Subject: Never picked up my vehicle on time and never refunded my downpayment
    Review:I placed an order with this company on 4/24/10 and they assured me that the vehicle was going to be picked up by 4/28/10. I told them that my husband and I were flying to Okinawa, Japan the following day so there can be no hold ups or anything. Well ... [ More ]
    Rating:
    Poster:Roma
    Date:5/12/2010 11:24:00 AM
    Subject: DO NOT GIVE YOUR CHOICE AUTO TRANSPORT A DEPOSIT
    Review:YOUR CHOICE AUTO TRANSPORT 13250 SW 128TH ST STE 119 MIAMI, FL 33186 786-377-5223 888-780-6974 786-220-1606 Do not use Your Choice Auto Transport if you want your car they ricived a deposi... [ More ]
    Response:Mr. Damisa, we are sorry that you feel you did not get a 5 star customer service but unfortunately that was the previous management. New management came in two months after your order was placed. We will look into your order to make sure that you get what you are deserved. Should you have any questions or concerns feel to give us a call. Thank you in advance -Administration [ view ]
    Rating:
    Poster:c dmisa
    Date:5/11/2010 9:07:00 AM
    Subject: Excellent Job
    Review:Excellent job. Car was picked up and delivered in New York on time. Price always remained the same. I’ve done this before with other companies and the price never stays the same it always changes but mike from Your Choice promised it wouldnR... [ More ]
    Rating:
    Poster:jake
    Date:5/8/2010 7:12:00 AM
    Subject: Transport of new vehicle
    Review:My review is for Your Choice Auto Transport not the actual company that hauled the car. They gave a quote which is in my opinion a guess and not an even close one. There was no communication from them and thye only told me what I wanted to hear unti... [ More ]
    Response:Mr. Neve, You were aware of the new quote at the time of dispatch. A vehicle is not released to a driver until there is confirmation from the client. You were aware of all circumstances due to the route being a very difficult one. In the end your vehicle was picked up and delivered. We hope that in the future you do keep us in mind. Thank you for your business. [ view ]
    Rating:
    Poster:Dan Neve
    Date:4/27/2010 11:07:00 AM
    Subject: MUST READ!! BEFORE SIGNING ANYTHING!
    Review:I sent out for a quote to have my car transported from Houston, TX to South Dakota. Your Choice Auto Transport came back with the lowest quote of all with $550.00. Let me tell you right up front that least cost doesn't out weight best cost! They sche... [ More ]
    Response:Bill, I am sorry to hear that you didn't feel you had received a full five star service. However, Bill I did look over the order I noticed that it actually took us a little over our average scheduling process, which it took 10 business days for us to arrange the carrier to pick up your vehicle. By the time we got a hold of you to confirm and called the driver back he was fully booked. Were at the mercy of the drivers and what they will do the job for us. Our customers are very important to us and we have many repeat customers because of this. [ view ]
    Rating:
    Poster:Bill
    Date:3/26/2010 10:08:00 AM
    Subject: DO NOT DO BUSINESS WITH THIS COMPANY, BIGGEST SCAM ARTIST OF ALL TIMES!!!!
    Review:I have shipped a total of 19 vehicles before and used a broker for probally 15 of the 19 and NEVER EVER IN MY LIFE dealt with such a bunch of lieing individuals. I know how the entire dispatch system works and posting your vehicle on the board for pi... [ More ]
    Response:Justin, sorry you feel this way, were at the mercy of the drivers and what they will do the job for us. Also, the location where we were trying to assign a carrier was a little tough to get a carrier to go to that area. I'm sorry for any inconsistency in service; we really do strive to provide honest, friendly, and efficient service. Our customers are very important to us and we have many repeat customers because of this. [ view ]
    Rating:
    Poster:Justin
    Date:3/19/2010 1:58:00 PM
    Subject: DISHONESTY
    Review:i was agreed to for $320 and they said pick up will be in 1-5 days.I have told have to pay $100 to be picked up and then when i receive the car $220 more.After i pay $100 i have to communicate with dispatcher and thats what i am told. I talked to dis... [ More ]
    Response:Engin, I am sorry to see that you felt you didn't experience a five star service from our company. However, we only gave you an offer that a driver had given us. When we get those offers we do not hold you to taking that offer. You were aware of the new quote at the time of dispatch. A vehicle is not released to a driver until there is confirmation from the client. In the end your vehicle was picked up and delivered. We hope that in the future you do keep us in mind. Thank you for your business. [ view ]
    Rating:
    Poster:Engin This reviewer reports they were or plan to compensated for posting this review.
    Date:3/19/2010 1:57:00 PM
    Subject: Great service at an awesome price
    Review:I bought my car in El Paso and didn't not want to take the time off work and school to drive it, so i decided to ship it. After filling out a form online I received a call from Elliot. He seemed very knowledgeable about the business and was upfront w... [ More ]
    Response:Thank you so much Scott for your 5 star review. It was truly a pleasure to work with you and help you get your car safely to you. Take care and please call me again. Elliot 888-746-3835 Ext. 103 [ view ]
    Rating:
    Poster:Scott
    Date:3/15/2010 3:24:00 PM
    Subject: Excellent service and price
    Review:After conducting an internet search for a company, I received a call from Your Choice with a price that beat all others by $25-$200. I first spoke with them on Monday evening, the car was picked up on Wednesday morning, and delivered on Friday 6pm. Y... [ More ]
    Response:Mrs. Constance, thank you so much for your 5 star review. It was truly a pleasure to work with you and help you get your car safely to you. Take care and please call me again. Andrew Riggs 888-746-3835 Ext 111 [ view ]
    Rating:
    Poster:cathy constance
    Date:3/5/2010 6:52:00 PM
    Subject: i made the right choice
    Review:I normally don't like to do reviews but i was so please with not only the customer service that i was given to me by Jaedan Alexander/YourChoiceAutoTransport Representative, but i was very happy with his dedication on making sure that everything was ... [ More ]
    Response:Angel, thank you so much for your 5 star review. It was truly a pleasure to work with you and help you get your car safely to you. Take care and please call me again. Jaedan Alexander 888-746-3835 x 107 [ view ]
    Rating:
    Poster:Angel
    Date:3/3/2010 12:18:00 PM
    Subject: Chad Hugo
    Review:Chad Hugo is a great guy, he got my escalade there on time. If i ever do one again i'm going with that company again. They wasn't the cheapest but you get what you paid for. Chad Hugo was very professional and made me feel real comfortable. [ View ]
    Response:Thank you so much Pierre for your 5 star review. It was truly a pleasure to work with you and help you get your car safely to you. Take care and please call me again. Chad Hugo 888-746-3835 Ext 108 [ view ]
    Rating:
    Poster:Pierre Lundi
    Date:3/2/2010 8:07:00 PM
    Subject: Great Company
    Review:I was shopping around with different companies and i came across with You Choice Auto Tranport and gave a me a great quote, Customer service. I was in a hurry because i sold my house in California earlier then expected and this company made my transi... [ More ]
    Response:Thank you so much Mr. Bartel for your 5 star review. It was truly a pleasure to work with you and help you get your car safely to you. Take care and please call me again. Jaedan, 888-746-3835 Ext 107 [ view ]
    Rating:
    Poster:Joseph Bartel
    Date:3/2/2010 8:03:00 PM
    Subject: Excellent Company
    Review:I was very nervous about doing this transaction with this comp, due to that I have never placed this type of order before. They were an excellent company to deal with, the agent was extremely helpful and courteous. the company complied with all their... [ More ]
    Response:Thank you so much Juan for your 5 star review. It was truly a pleasure to work with you and help you get your car safely to you. Take care and please call me again. Mike 888-746-3835 Ext 105 [ view ]
    Rating:
    Poster:Juan Gonzalez
    Date:3/2/2010 8:00:00 PM
    Subject: Don't waste "your choice" using these guys
    Review:THIS IS A TERRIBLE COMPANY TO DO BUSINESS WITH. "ANDY" PROMISED SO MUCH AND DELIVERED NOTHING. I CHECKED THEM OUT HERE AND AT THE BBB. I GAVE THEM A $190 DEPOSIT UP FRONT AND SIGNED THEIR CONTRACT(LOCKING ME IN FOR TWO WEEKS). THEIR PRICE W... [ More ]
    Response:Mr. Turner, I am sorry to see that you felt you didn't experience a five star service from our company. But you were well aware that we are brokers. California to Georgia is a popular route therefore is was back up at the time. There was a driver for your pick up but he broke down, we did not advise so that you would not have to worry. We were waiting on another driver. Your refund was issued on Feb 26, 2010. [ view ]
    Rating:
    Poster:Christian Turner
    Date:3/2/2010 4:06:00 PM
    Subject: Beware of Your Choice Auto Transport LLC
    Review:Beware of the lowest quote and Read the contract before you sign anything, I tried to save a couple of dollars and ended up with the short end of the stick however the worse part is “Your Choice Auto Transport LLC” gets paid even if you c... [ More ]
    Rating:
    Poster:Bill Gottschall
    Date:2/25/2010 5:11:00 PM
    Subject: Altima
    Review:I spoke to Neil Smith on 2/9/10 regarding my car needing to arrived in Olando asap. I had a response in a couple of hours. My car was pick up 2/10 am and arrived in Olando on Saturday 2/13. Mr. Smith from ( Yourchoice) was very helpfull i was very ... [ More ]
    Response:Thank you so much Kathy for your45 star review. It was truly a pleasure to work with you and help you get your car safely to you. Take care and please call me again. 888-746-3835 [ view ]
    Rating:
    Poster:Kathy McDonnell
    Date:2/16/2010 1:08:00 PM




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