Wise Auto Shipping  | |
| Location: | 4630 Campus Dr Ste 209
Newport Beach, CA 92660 |
| Phone Number: | 1.866.604.6414 |
| Secondary Phone Number: | 949-250-3950 |
| Website: | http://www.wiseautoshipping.com |
| Email: | orders@wiseautoship.com |
| Time On Site: | 2 Year(s), 8 Month(s). Since 1/10/2008 9:24:00 PM | | FMCSA Licensing: | MC-595008 | Authority | Status | | Common Carrier | None | | Contract Carrier | Inactive | | Broker | Active | |  View government license and insurance information. | Company Type:
(Interstate) | Broker
** This information is generated by the FMCSA Information ** | | | | WAS has grown to be one of the foremost leaders in the Auto Shipping Industry, with Integrity being the reason for our success. We pride ourselves on our ASAP transport service, second to none customer service, and 7 day/week dispatch support. Our friendly Vehicle Relocation Agents are knowledgeable, honest, and above all courteous. We hope that you will make the Wise decision and choose Wise Auto Shipping. |
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Have your own experience with Wise Auto Shipping to share? Click Here to add a review. Overall Rating (Last Two Years*): 
222 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
Wise Auto Shipping reports that they have an average of 60000 customers per year. Currently, this site has 130 reviews posted by individual customers for the past 365 days. So approximately 0.22% of Wise Auto Shipping customers have posted a review.
This means that 99.78% percent of their customer’s opinions are not represented on this site. |
| would use again | | They were punctual and were able to pick up close to our address. However, delivery required a slightly further drive which was slightly inconvenient. They were very accommodating and allowed us to put our baby's crib and mattress in the back of th... [ More ] |
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| Use Wise Auto Shipping!!!!! | | Received multiple quotes from transporting companies and Wise was the best rate hands down...and i got a AAA discount!!!!! My car was picked up 2 days after my first available pickup date which worked out to be great. The driver was also very nice an... [ More ] |
|   | Briana | | 9/1/2010 12:19:00 PM |
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| Best Price I received | | Got multiple quotes for shipping car home from school. Wise gave me the best price (after a little negotiatian). They had really good reviews and an A rating on the BBB so I decided to go with them. They also have a much more profesional website than... [ More ] |
| | | Tristin T. | | 8/23/2010 7:06:00 PM |
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| fantastic job my Wise Auto | | Wise was absolutely fantastic. they were easy to talk to, very open and honest and in addition to their great value and price they did a fantastic job. My car arrived exactly at the time it was promised and in perfect condition. They were friendly an... [ More ] |
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| Wise is the biggest help ive had | | They were not only the cheapest but the most efficient. I called the last minute to change my destination from Florida to California to San Jose California which is 30 minutes different and they changed it without any charge and was on time. I would ... [ More ] |
| | | Richard | | 8/19/2010 5:30:00 PM |
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| Outstanding Customer Service | | The Wise call center was excellent. Mike knew what was required and worked to meet my goals. Chris, the driver, was on time and friendly. And he kept me updated as to the progress of the move. If I need to move a vehicle again I’ll definitely u... [ More ] |
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| Wise did an excellent job... | | Wise did an excellent job of handling our transportation requirements of our 1960 VW from Illinois to North Carolina. They use to call us frequently to update me the status; and also bring us up to speed on our transport progress. They were Customer ... [ More ] |
| | | Zhi Chang | | 8/19/2010 1:54:00 PM |
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| Great service | | We found out about Wise Auto from a dealer which we bought a truck from, looked them up on the interent and called them. Service was excellent, pricing was affordable and pick up and delivery service was amazing! The call center was fast in repling t... [ More ] |
| | | Amber | | 8/16/2010 2:42:00 PM |
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| You guys are the best | | The car I shipped was a late model BMW in excellent condition. Before I started communicating with Hidi I was very concerned that it would be damaged in shipping. I knew nothing about the process of shipping or the companies in the industry. Added to... [ More ] |
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| Wise Auto Shipping | | YOu are a great commpany.Your system is excelent.I Love the the way u run things with ur company. I had no damage or anything, it wasnt even dirty at all when i got it. YOu also gave me a great pricing. [ View ] |
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| Good Shipping Service | | I have never shipped a car before. I read a lot of 'horror stories' and I didn't want to be one of them. I chose Wise because their reviews where good on this website and on bbb.org. Also, they had the 3rd best price I received. So it made since to g... [ More ] |
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| Excellent Enclosed Transport | | Great service from Wise. I was thouroughly impresssed with the whole expereience. Quote was a tad highjer than most but it proved to be worth the extra few bucks. Car was picked up two days after placing my order and arrived in Miami on the day that ... [ More ] |
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| Delivered the same day! | | If your looking for an excellent transport company, don't look any further. Shipping quote was right in line with other companies, but the customer service was awesome. My vehicle was picked up a day early and delivered the same day! I couldn't ask f... [ More ] |
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| Great Service, On Time Delivery | | Great service. Prompt Pickup and Delivery.
After reading a lot of reviews, I was very worried with the state of this transport business overall. I chose to go with only companies with great reviews even if they costed more. My lowest quote was $85... [ More ] |
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| impressive | | Frank was a great help in setting up my order. My car was assigned to a carrier on the very first date I indicated it was available to transport. The driver was at my door for pickup the next afternoon and delivered my car to tampa in 5 days. I will ... [ More ] |
| | | olivia vans | | 7/30/2010 7:53:00 PM |
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| I would use Wise again | | Had my car shipped from port of LA to port of NJ with Wise. They are definitely a good comp[any and best price I found. I was recommended by a friend who has been using Wise for years. There was no problems with pickup or delivery. Car just arrived h... [ More ] |
| | | Salem | | 7/29/2010 8:07:00 PM |
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| Good Transport Service - We recommend | | We used Express Service from Wise and our car was picked up the same day as we scheduled. That was amazing! Car was delivered 2 days early, which was a bit inconvenient for us but we made it work. Nathan at Wise was extremely helpful and easy to get ... [ More ] |
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| Car Move | | After shopping with different auto shipping company, Wise Auto shipping did a good job by shipping the car on time.
... [ More ] |
| | | Kamalesh | | 7/28/2010 6:06:00 PM |
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| Dealership That Uses Wise Auto Shipping | | We are a dealer out of IL, and have used Wise Auto Shipping on numerous occasions for short and long distance Hauls. The service we have received from Wise and their carriers has been superb. Every now and then we will have an issue with a carrier, a... [ More ] |
| | | Falik | | 7/28/2010 5:19:00 PM |
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| Great Transport Service From Wise Auto Shipping | | We used Wise Auto Shipping because they were local to us. I was able to go right into their office and get a quote and place my order. I also was able to drop my car of and leave on my flight out and not have to worry about waiting for the driver. Th... [ More ] |
| | | Peter | | 7/28/2010 1:07:00 PM |
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| Couldn't have went smoother | | The whole process of shipping our car was much easier than we anticipated. I suggest anyone who is shipping their car for the first time to use Wise Auto Shipping Guaranteed Pickup Service. It was a bit more than their Standard Service, but allowed u... [ More ] |
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| Second Shipment with Wise | | We shipped two cars with Wise to date. Both orders went smoothly without any magor issues. The cost was on par if not a bit less than competitors. We ship a lot of cars, as we are a small dealership, and we are happy to find a repuatable compnay like... [ More ] |
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| Wise Auto Shipping A+ | | I have never shipped a car before, and initially went with the lowest company AAT (American Auto Transport) out of Florida. AAT quote was attractive, so I went with them, but they were not able to deliver. I called Wise 11 days after placing my order... [ More ] |
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| Shipping of Autos | | Wise transport made my shipment of cars easy and worry free. i would recommend them to all my friends and collegues. Wise transport has quality staff and support personnel. The actual carrier K&C was contracted by Wise, the drivers were prfess... [ More ] |
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| Great Service from Wise | | Wise Auto shipping provided amazing service. I was not confident going with any company but this site was helpful because I saw the good or bad reviews on all the other companies, and chose Wise because of both the price and great reviews from other... [ More ] |
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| Best experience | | First of all I read this websit for reviews because I was so bombarded with emails after I sent out the request for a car transport quote.
My experience with Wise Auto Shipping was great from pick-up to delivery.
When I first spoke with Michael Ce... [ More ] |
| | | Robin | | 7/17/2010 12:32:00 AM |
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| Be WISE and use WISE AUTO SHIPPING | | Service provided by Wise was great. Everything from the initial quote stages up until my car was delivered was handled professionally. I really couldn't have asked for anything better. I looked for about a week for a good company to go with and Wise ... [ More ] |
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| awesome service | | thank you very much for a job well done. the driver you assigned picked up the car from baltimore and delivered it to my driveway within 6 days. heidi at wise was great and friendly. the service was quick and process was easy. great job! [ View ] |
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| Would definitely recommend | | Very happy with the overall service. I would definitely recommend Wise Auto service. Wise auto service is not cheaper, but they definitely are very reliable. [ View ] |
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| Wise Auto Shipping Can't be beat! | | The staff at Wise was straight forward and they kept us fully informed every step of the way. Driver that they arranged for pickup was professional and respectful. Throughout the entire process the staff at Wise and the driver were accessible to answ... [ More ] |
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| BUYER STRONGLY BEWARE | | After posting my original review, Wise Auto Shipping attempted to deny I was a customer. I furnished proof to Transport Reviews that I was indeed a customer and the negative review was reinstated. On 5/12/2010 I contracted with Wise to ship my Cadi... [ More ] | | We are terribly sorry for any inconvenience the delay in pickup may have caused. However, Wise nor any other broker could have foreseen or prevented the issues that arose here. This is a route that we normally have an abundance of carriers, but do to the weather and spike in gas prices on this route, our normal contracted carriers had shut down indefinitely. Once an issue like this arises Wise Dispatch Team will begin a 'triage' stage. Which entails waiving all broker fees associated with the order, adding extra fees to the carrier rate to entice off route carriers, and proactively looking for carriers that our outside of our network. Unfortunately, due to the customers uncommon pickup location and issues previously mentioned, the problem simply compounded as we got deeper into our busy summer season. Wise Auto Shipping did everything we could to help move this vehicle, including waiving our fees and offering to pay out of our pocket any extra cost it would take to get picked up. However, as it was explained to the customer and contrary to their claim, this was not a matter of money, but was due rather, to the lack of carriers on this route at this time. This is highly uncommon for us on any route in the country and as previously mentioned, issues like this are extremely hard to predict. All we can do when they arise, is to help the customer understand the situation and hold their hands until the vehicle gets moved. With that said, The vehicle WOULD HAVE GOTTEN MOVED. Based on our progress and as we informed the customer it was just a matter of waiting a few more days for the weather to subside in the east and fuel costs to drop. In regards to the transportreviews.com claim, this is simply or process and our right to verify reviews that are placed about or company on this website. There are many fraudulent reviews placed on TR.com every day and therefore we must be vigilant in determining if these reviews are actually our customers or not. We are sorry if the process of verifying the review was inconvenient for the customer. Lastly, customer states that we did not waive our broker fee after here initial agreement to upgrade to Express Service. This is simply not true. On the 2nd Day of the 3 day window for Express Service, Wise Auto Shipping waived all broker fees and applied the entire shipping cost to the carrier rate to help expedite booking. In closing, we are terribly sorry for any inconvenience and understand that this was a very frustrating experience for the customer. However, we do not feel that this review provides an accurate representation of the services provided by Wise. As you can see from our numerous other customer reviews, issues like these are highly uncommon. Nevertheless and as always Wise will use this negative review to help us better our services and customer support procedures. [ view ] |
| | | Lynne F. | | 6/30/2010 12:04:00 PM |
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| Excellent Service | | I found the service to be excellent. During the pick-up we required a very early morning pick-up time due to work requirements. The shipper arrived ahead of schedule before 7AM in the morning and promptly picked up the car. When the car was droppe... [ More ] |
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| Great Service from Wise Auto Shipping | | I am not one to leave reviews for anything however this time I found myself so grateful, that I feel that I must let everyone how wonderful the service is at Wise. I initally started shopping for a quote back in May to ship my '05 Toyota Camry and I... [ More ] |
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| Wise choice | | My experience with this vehicle relocation company was wonderful. Pick-up of my vehicle was prompt, and the whole process of shipping my car across the country took just under a week. I was very pleased with the service I recieved from Wise Auto Ship... [ More ] |
| | | Fernando | | 6/22/2010 3:09:00 AM |
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| Better than expected | | Went with Wise because of their rating with the BBB and becuase they have most informative webiste I've seen in this industry. They seem like a bigger company with more to offer, unlike some of the other companies I talked to in this industry. Eve... [ More ] |
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| about car Shipping | | This service was really fast and that allow me to schedule the event and time to the destination
also, the contractile and the driver are easy to contact with. and the personalty was great. really easy going with the business. so i ll definitely doi... [ More ] |
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| pick up and delivery | | I have recive many quotes from diferent companys wise auto shipping was the lst spence one, I contacted then and from day one everything whent smud. set for a pick up day, recive my information by e mail, I was keep inform the driver call me for a pi... [ More ] |
| | | David Hernandez | | 6/15/2010 9:09:00 AM |
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| Lowest bidder not always good. | | For a route that was going for $450, the underbid most by about $100, resulting in my vehicle sitting without pickup for a good week. Several other companies called me after they saw my vehicle sit on the board and they all pointed out that Wise's m... [ More ] |
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| Wise Auto Shipping was definitely 'Wise' | | I shipped my car with Wise 3 times now. Every time it was a pleasant and easy experience. I would not hesitate to recommend them to all my friends. Staff is friendly and informative, driver was courteous, and my car was picked up and delivered within... [ More ] |
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| VA-CA | | Great experience with Wise Auto Shipping. Heidi was very helpful with setting up the pickup date to meet my target delivery date. I would definitely use Wise again. My only complaint would be with the actual transport company, Future Auto Transport. ... [ More ] |
| | | Brian | | 6/11/2010 10:18:00 PM |
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| Awesome Service | | I am extremely happy with Wise Auto Shipping Service. Vehicle was picked up earlier than told and also delivered before expected. I would definitely use their service in future if required. [ View ] |
| | | Manav | | 6/11/2010 7:33:00 PM |
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| wise auto shipping | | I really strongly recomment wise auto shipping for ur shipping needs they were excellent. The associates were very knowlagable and informative.Every couple of days they will call to check up on how the process was going and give and updates.They debi... [ More ] |
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| Great Service | | The price was the best out of everyone who responded, especially considering that it was a covered carrier. Unfortunately the delivery was delayed by 5 hours. They said it would arrive at noon but then they told the driver to pick up some more cars i... [ More ] |
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| Supra | | If we ever have to transport another vehicle, I will call on you again.
Very much pleased with the fast service. The contact person and the driver were exceptional nice.
Thank-you, Pat [ View ] |
| | | Pat Hill | | 6/9/2010 7:46:00 PM |
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| Excellect system, would use again | | One thing that differentiated Wise from other companies was their customer service and updates by email. Although you won't get GPS-tracking or anything like FedEx & UPS; they did email me each step along the way. ie. When the driver was contacte... [ More ] |
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| Cleveland to Atlanta | | Purchased a Lexus Gs 300 in Cleveland,OH. and needed it to be trransported. Utilized the quote form on this site and received 9 quotes. Wise was the next to lowest. Signed a online contract with them. The car pick-up was scheduled 36 hrs. later. ... [ More ] |
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| the best service ever | | i told wise my situtation, and they took me seriously. It was important for me to get my car on time fbecause i was starting a new job. I was happy to get my car in 7 days. the truck hauler that picked up my car was brand new, the driver proffe... [ More ] |
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| Great company! | | I researched several companies before picking this one. Overall, they did a great job! The price was cheaper than other companies. The driver was really friendly. The driver arrived earlier than expected and also dropped off my car in Colorado ear... [ More ] |
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| Excellent Company | | Seamless transaction from beginning to end. The pleasant driver contacted my wife on the origin of the move and was right on time and took care of everything. Four days later on a cross country move from Maryland to Arizona, the car arrived early a... [ More ] |
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| Great customer service | | This is the second time I used Wise Auto. I found their service to be prompt and honest. I've heard horror stories from friends and was very nervous to use any shipping company. Nathan from wise auto answered all of my questions and returned my ph... [ More ] |
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