| professionalism at its finest | | ive dealt with 3 different auto.carriers. once I was contacted by upscale & did my homework I knew I.chose the.right company. the two gentlemen I spoke.with were extremely knowledgeable and made the shipment of my audi a4 from malibu to new york ... [ More ] |
|  | | christopher | | 6/13/2013 1:33:00 PM |
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| Upscale Auto Transport - Fantastic Service | | I would like to thank the entire staff at Upscale Auto Transport for such a pleasant experience every time we used them. First, we used the service to transport 2 sports cars and 2 motorcycles from San Diego, California to Boca Raton, Florida. All ... [ More ] |
| | | Allison | | 6/2/2013 11:05:00 PM |
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| Auto Transport | | They called amongst many other and were very helpful and not heavy salespeople. They took the time to send me paperwork and detils and arranged to get my vehicle in perfect condition. Toyota Tacoma from seattle to flagstaff arizona
I am very pleased... [ More ] |
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| Auto transport | | While I have used Upscale twice before, this is the first time I went enclosed since I was shipping my 1963 Corvette. Chase gave me two options for shipping, one to LA (which was cheaper and offered indoor storage) and one to San Francisco, close to ... [ More ] |
| | | Kris Kleen | | 4/2/2013 10:49:00 PM |
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| Great | | I was very pleased with my experience. My quote was upheld in the final price and my customer service rep (Kay) was responsive and courteous. Upscale Auto Transport had good reviews and a competitive price before I chose them and I wasn't disappointe... [ More ] |
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| A Plus! | | The experience has been great all around. Joe was very professional, open and honest. He also responded back to my emails quickly. I appreciated that!
John the driver was outstanding. A true gentlemen and very professional also. He even went beyo... [ More ] |
| | | Jenny T | | 4/1/2013 8:23:00 PM |
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| Spectacular Auto Transport Service! | | Upscale Auto Transport exceeded my expectations and made the process remarkably quick and seamless. My Nissan Rogue was transported from Florida to Washington state and delivered in excellent condition several days ahead of schedule! The car was pick... [ More ] |
| | | Jeniffer Llerena | | 4/1/2013 4:48:00 PM |
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| Review | | My only issue with Upscale is that their sub-contractor did not show up on time to pick up my vehicle, and I was scheduled for a flight that afternoon (was relocating and moving truck had already left). I had to schedule someone to meet the pickup l... [ More ] |
|  | | Wendy Juhl | | 3/11/2013 9:34:00 AM |
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| Great service | | I had a good experience using upscale to transport my car. I definitely recommend them. I will use them again the future. Great customer service! [ View ] |
| | | Nicole | | 3/9/2013 11:23:00 PM |
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| Good Transport Company | | Upscale Auto Transport was very good. The car was taken care of well and it arrived undamaged and on time. There was minimal fuss and they had the cheapest rate of any transport company that I saw. They were able to move my corvette, which other co... [ More ] |
| | | Chrissy Marazzo | | 2/21/2013 2:14:00 PM |
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| happy happy happy | | I was extremely happy with the services that Upscale provided .with such of a short window to have vehicle moved upscale was there to get it done with no problems. Spoke to a gentleman by the name of Kay ,very professional and informative. Transit wa... [ More ] |
| | | bickel | | 2/21/2013 10:00:00 AM |
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| Great Service! | | I transport my vehicle at least once per and year and have grown accustomed to the sneaky tactics that are so common in this industry. I decided to give Upscale a try after speaking with the rep Annette because she seemed very knowledgeable in this r... [ More ] |
| | | Mari Hernandez | | 1/28/2013 4:15:00 PM |
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| 1995 Corvette | | I was new to shipping anything like a car, especially something like a Corvette. Ray was very nice and patient, he explained how everything worked. I was setting up shipping 2 days before Thanksgiving, so I knew the Holiday would cause some delays.... [ More ] |
| | | Perry | | 1/25/2013 3:06:00 PM |
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| Transport of vehicle | | When this company says they will deliver your vehicle, they deliver very quickly, the driver was very courteous. Everything was in order. I have absolutely no complaints with this company. I would use them again and recommend them to anyone looking t... [ More ] |
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| Quick and Easy | | Using upscale they responded to my emails quick. They gave me honest information with no hidden fees. The car was picked up two days early and was even delivered same day! Would definitely recommend them and reuse their service!! [ View ] |
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| Easy, Reliable, On-Time | | After filling out a shipping request on one of the websites, I was contacted by many brokers. I had quotes ranging from 550 - 900 for Dallas TX to OC CA... I went with the cheapest quote with the highest number of positive feedback reviews. I will sa... [ More ] |
| | | Chris | | 1/21/2013 8:34:00 PM |
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| Excellent Service | | My move was stressful enough but Upscale was one of the companies who could guarantee me a pickup date. They did and kept the date too. The car reached the destination (TX) in 4 days flat was was delivered to my doorstep.
I would recommend using ... [ More ] |
| | | Anoop V | | 1/8/2013 5:44:00 PM |
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| two thumbs up for upscale | | I never transported my vehicles before but had to move due to a job relocation.
Upscale was prompt in calling me as well as prompt picking up my vehicle. I specifically was under a deadline and had to have my vehicle on a specific date. I was please... [ More ] |
| | | tony hawkins | | 12/4/2012 12:42:00 PM |
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| I WOULD RECOMMEND THEM TO ANYONE! | | My first time ever transporting my car due to relocating. I went with a company called upscale auto transport. The rep kristy was very helpful! I actually booked with them on the very last minute hoping I can get a driver the next couple days. She ex... [ More ] |
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| | | Hanna | | 11/30/2012 2:59:00 PM |
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| 65 Lincoln Transport | | He gave a fair price and was delivered right to front door on time, driver was easy to work with I would use again [ View ] |
| | | Bob S | | 11/29/2012 5:16:00 PM |
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| Service | | Upscale Auto did an excellent job at picking up and delivering my vehicle. From the initial time I request I needed transport of my car they handled it in the most prompt way. When I spoke to Nick on the phone he quoted me a price that I was com... [ More ] |
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| Great company | | I chose this company because from day one they were honest, very helpful, and knowledgeable. Every question i asked was answered without hesitation. Was informed every step of the way. Overall great company. Thank you upscale. Will be using again in ... [ More ] |
| | | juan | | 11/13/2012 3:29:00 PM |
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| Worth every penny | | I went on line and was swamped with a ton of quotes and so many different prices. I had spoken to several company and they all sounded the same and never really explained what I should expect. It was pretty clear that I need to search so I went back ... [ More ] |
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| GREAT COMPANY!!!!!!!!!!!!!!! | | this is great company for all your vbehicle transport needs. Evberything went smoothly, and I would highly reccommend them Excellant Jobv [ View ] |
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| Scam! | | I contacted Upscale Auto Transport on October 8, 2012 to arrange for my car to be picked up in New York and transported to Florida. Ralph, my telephone contact, called me back to confirm that my car would be picked up at my house on Friday, October 1... [ More ] |
| | | Karen | | 10/29/2012 11:43:00 AM |
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| Fraud and Breach of Contract | | Our price from Upscale Auto Transport to ship our car was supposed to be $975($150 broker fee and $825 transport fee). We ended up paying - $1350!
The car was to be picked up on 8/10. 8/21 the carrier finally arrived. Upon arrival we were charged... [ More ] |
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| Upscale Auto Transport | | I recently had my Jeep Gran Cherokee shipped from American Canyon CA to Cincinnati OH. I would recommend using Upscale Auto Transport. From the time I called them until the time the vehicle arrived I was kept updated on when I could expect the vehi... [ More ] |
| | | Stephanie | | 10/17/2012 12:58:00 PM |
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| Upscale not so UP on customer service | | Honestly, I was very disappointed with my experience with you Upscale. My truck was over a week late getting picked up and delivered. So instead of handling the pickup myself, my father in law had to help coordinate the pickup since I had already mov... [ More ] |
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| Delivered! | | Outstanding service. To the point, no beating around the bush. Everything went and was done as promised. Prompt and honest company. Using them in the future again for sure. [ View ] |
| | | Chrtistian | | 10/3/2012 11:09:00 PM |
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| SHIPPED SUV | | THE COMMUNICATION WAS EXCELLENT AND THERE WERE CONTACTS EVERY STEP OF THE WAY.
NO SURPRISES OR ISSUES. HIGHLY RECOMMEND
[ View ] |
| | | Dale Staub | | 10/3/2012 5:54:00 PM |
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| Excellent Service | | Great experience. Would highly recommend Nick at Upscale. Easy to get in contact with the firm and they responded to all inquires immediately. [ View ] |
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| Great Service!! | | Great experience using Upscale Auto Transport. Prompt pickup, good communication, prompt delivery, Danny was very helpful throughout. will definitely work with them again. [ View ] |
| | | Orlando De Freites | | 9/25/2012 12:12:00 PM |
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| GREAT !!! | | We are a automotive performance shop based in south Florida . We deal with high end cars and clients from all over the U.S . We've been doing business with Upscale Auto Transport for about a year now and let us tell you these guys always seems to am... [ More ] |
| | | SFLAutosport's | | 9/24/2012 8:02:00 PM |
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| Wow... that was easy! | | What a pleasurable experience this was! After I requested information on shipping a car from PA to AZ I received many quotes from brokers all over the country. I selected Upscale Auto Transport on a wing and a prayer. I read all the horror stories... [ More ] |
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| flawless service | | Nick , thanks for all your help! ...going into setting up my transport I was a bit worried about the whole thing. I've heard lots of stories from friends, family , etc. Nick assured me everything would be fine and explained everything to me at the fu... [ More ] |
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| Upscale Auto- Poor service, didn't deliver | | I had a signed quote for transporting a small SUV from Massachusetts to Miami FL for $600. On the scheduled date of pickup no truck showed up and I received no call. When I called Upscale I was told that there was a problem with the transport truck... [ More ] |
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| Upscale Transport- The Worst Company I Have Ever Dealt With | | My experience with Upscale Auto Transport was so poor that I felt compelled to write this review in the hope that it saves someone else from my experience.
- Received a quote from Upscale. They seemed knowledgeable, responsive and confident that t... [ More ] | | Mr. Dukes,
Unfortunately I would have to disagree. We have apologized multiple times in regards to your situation. As you may have noticed by the previous negative review left, Benny was let go for these exact reasons. As there is nothing we can do to fix the past, we can only hope to better serve you in the future. Also per your refund, our records indicate it was submitted and sent back to you on the 7th of September following your order cancellation on the 5th. Again, we at Upscale appreciate your business and would love the opportunity to help you with any future transports. [ view ] |
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| Did not meet commitment date | | Need the vehicle picked up on specific dates. Paul said no problem so I choose upscale. The day before the scheduled pick up I did not receive a call from the driver. I called upscale and they said they had some cancellations and the driver could no... [ More ] | | Mr. Reikowsky,
Your vehicle was to be picked up from Aug. 26th-28th as per our records of conversation with Paul. Initially, we had the driver for you for pickup on the 27th, which you agreed would be great. The driver did have a cancellation on a 4 car load, leaving him not willing to depart on time. We did our part and set up another driver for you within a few hours of being notified of the cancellation. Your second driver was set for the 28th which you refused service for. The reason for the non-refund is you were dispatched to two drivers in which we had to cover cancellation fees with them as well as our company's cancellation fee. We do thank you for choosing Upscale and would love to do business with you in the future. [ view ] |
| | | Fred Reikowsky | | 9/4/2012 1:32:00 PM |
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| Recent experience with Upscale | |
I was very anxious about shipping my car from Ohio to FL. I had read so many warnings online about possible problems. I am so glad I chose Upscale. Nick was awesome and reassuring. Everything from beginning to end went without a hiccup.
I wou... [ More ] |
| | | Rebecca | | 8/30/2012 10:41:00 AM |
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| Picked up fast really fast | | Paul was excellent in giving me notice when the truck was arriving, Everything was great Thanks Upscale! Would recommend to anyone that is transporting your vehicle. [ View ] |
| | | Jason | | 8/11/2012 6:05:00 PM |
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| Excellent | | Shipped 3 cars from IL to AZ..Not only was the truck early but the delivery was also. Benny delivered as promised. Price was great and the trucker was also polite and courteous. Will defintely use again. [ View ] |
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| Pretty great | | Benny was the person who helped me and my sister ship her car to me. I was searching for days to find someone good to ship my car.. I wanted it fast but didn't want to get stuck in a hole. Upscale definitely is a place I will recommend people to go t... [ More ] |
| | | Chelsie | | 7/24/2012 11:22:00 PM |
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| WILL USE AGAIN ! ! | | I have never had the need to use a transport service of any kind and therefore I was not only reluctant, but I was also afraid that all would go haywire in the end; however, NOT SO when using Upscale Auto Transport. They were GREAT!!! Benny especiall... [ More ] |
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| Excellent Service | | The Truck driver made contact on pickup and delivery and gave all details needed. He was knowledgable and very pleasant. Cars arrived in perfect shape. I will use these people again. Excellent Service. [ View ] |
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| | | Barbara Rivers | | 6/14/2012 9:09:00 PM |
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| Upscale is a POOR and DISHONEST broker. Be sure to read the UPDATE at the end. | | First, let me say that once I was actually put in touch with a trucking company, the process was fine. At least in my experience, Upscale Auto Transport is nothing more than a broker, and a poor and dishonest one at that. I had an original first pi... [ More ] | | Brett,
On Upscale Auto's behalf we have apologized multiple times about your transport. The representative who was in charge of your order, as an FYI, has been fired due to not taking care of their customers and a few other issues (i.e. telling customers incorrect pickup dates and times etc..) All in all your vehicle was only delivered late by 1 day due to the company we had previously dispatched your vehicle to had a mechanical problem with their truck, causing us to undispatch and find you another driver. In my opinion we did our job, quickly and efficiently, and found you another driver for the very next day to pickup your vehicle. In all, we did provide you the service of transporting your vehicle and even offered you a discounted rate on your next shipment due to the issue stated. We'll be more than happy to ship any of your future needs and show you how exactly we have obtained our 5 of 5 star rating. We wish you the best and appreciate your business. [ view ] |
| | | Brett | | 6/13/2012 3:14:00 PM |
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| Will use again!!!! | | They were great. Car was perfect. just how i left it. the people on the phone were also good. they were patient wit me. and they found me the best price around. Great company [ View ] |
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| Amazing service and people....happy girl :)) | | Sooo I just want to say upscale did a great job transporting my jeep. They were very professional throughout the whole process and the employees are very nice, and actually quite charming :). I was worried about transporting due to previous stories I... [ More ] |
| | | Stephanie | | 5/10/2012 3:48:00 PM |
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| Best of the Best | | Upscale Auto Transport was the first company that called me after i posted my transport quote online. They were friendly and very informational anything i ask them they told me. There customer service was amazing. I told them i needed the car on a ce... [ More ] |
| | | Harry Richards | | 5/8/2012 3:49:00 PM |
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