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|United Road |
10701 Middlebelt Road
Romulus, MI 48174
|Secondary Phone Number:||1-734-947-7900|
|Time On Site:||7 Years, 4 Months. Since 5/16/2007|
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** This information is generated by the FMCSA Information **
|United Road is the premier vehicle logistics provider in North America. Each year, coast to coast and across the borders, United Road orchestrates vehicle transport and car delivery services for over 1.8 million vehicles. Our satisfied auto transport clients include all major global car manufacturers, vehicle remarketers, financial institutions, car auctions, car dealers, retail single units and personally owned cars, trucks, and other vehicles.
United Road is the authorized North American vehicle delivery provider for Bentley, Ferrari, Mercedes Benz, Porsche, Maserati, and many other brands. We are also the largest and most preferred vehicle shipper on eBay Motors. They trust us with their precious cargo, we hope you will too.
So whether you're an internet vehicle buyer, snowbird, college student, dealer, or anyone else looking to move a car, Across the City or Across the Country, United Road IS Driven to Deliver!
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Overall Rating (Last Two Years*): ratings & reviews posted
Do The Reviews Accurately Represent This Company?
United Road reports that they have an average of 1800000 customers per year. Currently, this site has 58 reviews posted by individual customers for the past 365 days. So approximately 0.00% of United Road customers have posted a review.
This means that 100.00% percent of their customerís opinions are not represented on this site.
| Slow delivery, no communication|
|Went with the low quote, 300 mile trip straight down highway 70, what could be easier. I was told the car would be picked up on a Thursday and delivered on Saturday. As Saturday came and went, there was no call or word on delivery. I got ahold of ... [ More ]|
|We regret this missed opportunity to give Mr. Briner an enjoyable experience while transporting his vehicle with United Road. While we disagree with some of the information the cusotmer provided, there was a substantial delay in receiving his vehicle. A refund was issued to the customer. [ view ]|
| 69 dodge charger|
|I got quotes from other companies that were comparable, but then checked reviews on these companies. I wasn't pleased with their reviews at all so then I had received a quote from united road and started looking at reviews from their customers and th... [ More ]|
|10/28/2013 7:21:00 PM|
|I couldn't believe how quick my truck arrived. I was pleasantly surprised. The battery was dead (bad battery, my fault) and the drivers unloaded my truck and then actually waited for my wife to show up and jump it. Technically they could have just le... [ More ]|
| Happy customer |
|Am an international auto trader in Lagos Nigeria, with United Road am very secure and comfortable. I do have the impression that wherever the vehicle is, it will be hauled by United Road. [ View ]|
|I would forego asking for the money to repair scratches and dents, even though the car was cosmetically very close to perfect when it was driven onto United Road's trailer. However, somewhere along the way, someone apparently attempted to steal my au... [ More ]|
| perfect timing|
|My vette was picked up and delivered early, so when I landed in So Cal my car was there 4 hours later instead of several days.
The driver communicated with me in advance to coordinate pick up and drop off so I knew exactly where he was and ETA on ... [ More ]|
|10/8/2013 7:36:00 PM|
|Knowledgeable, very helpful and friendly. A pleasure to do business with, and would do so in the future. Highly recommended. Cost is below the competitors rates. Thanks again!! [ View ]|
|10/7/2013 3:49:00 PM|
| Very Good Job|
|This was my first car shipping experience so in doing my homework I contacted a couple of auto dealers that I know and one of them has used many haulers over the years but would only recommend United Road. The other reference recommended a couple of ... [ More ]|
|9/27/2013 3:08:00 PM|
| United Road Great Company|
|I did a lot of research looking for a reputable company to transport my recent car purchase and found the overall reviews of United Road lead me to calling them for a quote. I also got quotes from 4 other companies who also ranked well in the reviews... [ More ]|
|8/27/2013 4:31:00 PM|
| Best in the Business|
|My car was picked up and delivered early both ways. The driver was very professional and called me with updates. Ive shipped a lot of cars and These guys are simply the best in the business. [ View ]|
| Delivery of my historical vehicle|
|United Road was very responsive to my request for transport of my MG even though it was a short distance away (3 hours). the online quote was more than the actual cost so I was pleased at the savings. The delivery driver was very personable and polit... [ More ]|
| Transport Services|
|United Road was excellent to deal with and their response time was exceptional. My point of contact was Eric Pfeiffer and he was great in regards to correspondence and they had my vehicle picked up within one day of when the order was made. I highly ... [ More ]|
| Dodge Dakota|
|At first I was hesitant to use United Road because the cost seemed so high, compared to other services and brokers. After speaking with Robin, she answered all my questions very knowledgebly and it was clear she wanted my best interest. She was very ... [ More ]|
|7/14/2013 12:35:00 AM|
| Very Professional|
|E.J. was very professional and helpful. He explained everything well and managed my expectations. This was my first time transporting a car and it was a very pleasant experience. A bonus was that the driver, Joe, was courteous and prompt. If I ever n... [ More ]|
|6/28/2013 2:58:00 PM|
| You get what you pay for.|
|This was my first auto transport. I began by calling the the cheaper quotes, and got no call back or less than professional (conversation).
From the first call to United Road, and contact with Robin McCray, I felt comfortable that I had picked ... [ More ]|
| United Road - Kansas to Kentucky.|
|An absolutely perfect transaction from start to finish - zero complaints. And the price equalled about $1 per mile for the trip (door to door) - amazing price, I think. Thanks. [ View ]|
| Great Service from United Road|
|I buy and sell a car or two every year on ebay. United Road was absolutely the best experience I have ever had with a car transport company. The customer service reps were in constant contact with me from start to finish. The driver was great - tw... [ More ]|
| Great Experience|
|This is the 1st time I have used a company to transport my vehicle, and I must say I am very glad I chose this company.
They were very professional, communicated with me alot, gave me regular updates & the shipping time was very fast !!!My car g... [ More ]|
|We were in accident in NJ and had to leave the car there for repair, the carrier worked with me and the BMW dealer to arrange the final pickup and delivery. The entire process went smoothly and the price was extremely fair. [ View ]|
| one day transport |
|Vehicle transport was on time, with exceptional customer service and support. A plus door to door service plus some. Highly recommended service for vehicle transport. [ View ]|
|5/31/2013 9:38:00 PM|
| Satisfied Customer|
|I had my daughter's car shipped from Maryland to Fort Leonardwood, where she is stationed. United Road called me prior to picking up the car so I could make arrangements to leave work and meet them at my home. The driver was very kind and professiona... [ More ]|
|5/31/2013 4:24:00 PM|
| As promised|
|They were very easy going especially with delivery times and dates. I was on a very tight schedule and both the dispatched and driver were very courteous. I also helped by meeting them in a large parking lot nearby to ease the driver's pain of going ... [ More ]|
|5/30/2013 10:02:00 PM|
| Excellent Service|
|United Road made the process seamless and easy. I was a bit concerned about how this worked and if the vehicle would be OK. Not a spot on it. Communication was great and service was excellent. The cost was the best I could find out there. Very h... [ More ]|
|5/21/2013 1:12:00 PM|
| Price adjusted after quote, late delivery|
|No MAJOR problems with delivery, other than being told that vehicle would be picked up on Monday, it was FINALLY picked up on Tuesday, and delivery ended up being @ 11:15 pm the following night.
ALso, quote I initially received and acted upon was a... [ More ]|
|5/10/2013 12:04:00 PM|
|Here are some of the few reasons whay I am highly recommending UAT and I am sure glad I chose UAT to ship my car from Washington to California after reading the good reviews about this company.
1) UAT was on the official transport list of ebay and ... [ More ]|
| car hauling|
|Everyone was great and easy to talk with understood my needs and concerns and they got my rare car to me in tip top shape! [ View ]|
| Very Satisfied with Service|
|Using United Road made transferring my vehicle extremely easy from the moment I requested an estimate on-line to the time they delivered it. The process was smooth and I'd highly recommend them. [ View ]|
| fast and good price|
|would use again fast shiiping good price. had it delivered at work was promt and driveer was easy to talk and right on time [ View ]|
| Excellent Service from beginning to end.|
|United Road Transport is a team of skilled professionals! Every aspect of my request was handled efficiently and effectively. The cost was truly a value over a less expensive quote from a less skilled and less capable company. Great piece of mind tha... [ More ]|
| great service!|
|Services was excellent and seamless. The vehicle arrived MUCH earlier than anticipated. Phone and email communication with my United Road Logistics contacts was easy and friendly.
Great service - I would use again and recommend to anyone! [ View ]|
|3/20/2013 3:12:00 PM|
| Staff and Carrier|
|March 12, 2013
The staff was professional and a pleasure to talk to.
I felt the price was reasonably competetive. Considering quality of carrier, timely delivery, and confidence in the United Road.
The transport truck was a impressive carri... [ More ]|
|I submitted a request for quote online, received one immediately, and received a phone call follow-up from their office the next day. Details were negotiated, and my car was on a truck within a week, arriving at the destination (in the same conditio... [ More ]|
| Ford Edge SEL |
|We will use this company again
fast,competent and efficient. We highly recommend
this company to anyone looking to move their vehicles. Very pleasant driver. [ View ]|
|3/8/2013 2:14:00 PM|
| Car Transport|
|Worth the extra dollars. Avoid the brokers if possible.
Pay up front (credit card will back you up)
These guys delivered ahead of schedule. Tiffany
was easy to get a hold of and was
able to work few some hoops as well. [ View ]|
| Great value for money|
|Every contact I had with company was polite, professional and cheerful. Pick-up and delivery were effortless. This was worth every penny. I would definitely use the company again. [ View ]|
|Thank you for your feedback. We look forward to working with you in the future. [ view ]|
|3/4/2013 7:49:00 PM|
|was very pleased with the ability to schedule, track and manage the process that had my car to my door within 48 hrs of placing the order. [ View ]|
We are pleased you chose United Road to transport your vehicle. Thank you for your business. [ view ]|
| 1947 Rat Pick Up|
|United Road was on time and reasonably priced. Driver was honest, helpful and did a great job communicating with prior vehicle owner on the pick up side of the event and to me upon delivery. Solid performance and I am pleased with the service provide... [ More ]|
Thank you for your feedback. We value your business. [ view ]|
|2/21/2013 12:37:00 PM|
| Would ship my vehicle through them again!!!!|
|I first was with a another company an after a whole month and still no driver I decided to cancell my order and go through this company. After being frustrated with the first company and nervous this company united road put all my worries to rest. ... [ More ]|
We value your trust that you placed in our company and are very pleased we could meet your expectations and provide the service you deserve.
[ view ]|
|2/14/2013 3:41:00 AM|
| GOOD JOB|
|GOOD JOB VALERY VALLADE YOU WERE A PLEASURE TOO WORK WITH I WOULD USE UNITEDROAD NEXT TIME I SHIP THANK YOU RICHARD [ View ]|
We appreciate your feeback and your business. We look forward to working with you in the future as well. [ view ]|
| Trip to Houston|
|United Road was very easy to work with. I wasn't able to be in Houston when my car was delivered but they worked with me to have the leasing agent receive my car on my behalf. When I arrived my car was sitting where I expected it and in the same con... [ More ]|
|We appreciate your feedback and your business.
Thank you [ view ]|
| Car Hauler Experience|
|Initial contact with United Road was awesome! Everything was explained perfectly to me and was exactly as I was told for pick-up of my car to delivery. The car was delivered one day early and that was great as it was a Sunday and someone was there... [ More ]|
Your business is much very much appreciated. If you are in the need for future vehicle shipment, please call us.
[ view ]|
|Customer Service was excellant. Price was not the cheapest quote but I believe in not using the cheapest. Driver was excellant and communicated accurately as to when he would make delivery. Had no problems at all and would use again.
[ View ]|
We apprecaite your business and look forward to working with you again. [ view ]|
| Great customer service|
|I chose this company based on the price and the previous reviews. It was a "no brainer" to go with them. Every one I dealt with from beginning to end was very courteous. My vehicle was picked up and dropped off very quickly. Based on my exp... [ More ]|
|2/8/2013 12:50:00 PM|
| Transport Company & CCW|
|United coordinated this delivery and selected the perfect driver for my car, CCW hauling. They were outstanding and I would definitely use them again! [ View ]|
| Excellent Service|
|We would use United Road again without hesitation. All service was excellent from the initial order placement through the actual car delivery. The driver delivered exactly on time. Tiffany Barker, our customer service representative was most excell... [ More ]|
|April, thank you for your positive feedback. We appreciate your business and look forward to working with you again. [ view ]|
|After the seller was satisfied about the money, they had the vehicle to me in 4 business days. Very satisfied. Would use again. The driver called me before he got in state. Gave him directions and he brought the car to me with no problems. [ View ]|
|Thank you Mike for your feedback. We look forward to serving your auto transportation needs in the future. [ view ]|
|2/3/2013 7:10:00 PM|
| Great Price and Great Service|
|I bought an auto on Ebay and was rather nervous about doing the whole deal. When I won the bid I thought, "how am I going to get that car here?" There were a couple of car transporters that were listed by Ebay on the delivery page. I though... [ More ]|
|Thank you Steve for such great feedback. We apprecaite your business. [ view ]|
| 1930 Rolls Royce|
|An impossible situation regarding a very rare imported 1930 Rolls Royce was handled amazingly well and without hassle.
Dealing with US Customs and coordinating the transport of a very delicate vintage car takes real pro's. United Road and Karen Maru... [ More ]|
|Thank you for your feedback, we appreciate your business [ view ]|
| delivery of Cadillac CTS|
|Pickup was arranged the day I made the original call. Received several calls and e-mails, and the driver called when he was close, allowing me to leave work and meet him at the house. All the folks I dealt with were professional, and did a wonderful ... [ More ]|
|Thank you John for your positive feedback. We look forward to working with you soon. [ view ]|
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