| Car Transport | | I called many local companies to ship my car, but the perfect match for my needs was UFA, the prices which they gave were very reasonable and fair. This was my first time using UFA services and although my expectations were a little high, UFA managed... [ More ] |
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| Great service | | I received an excellent quote and while during the delivery the car landed safely without any damages. I was very happy with the wonderful transaction. I received great service. My car was picked up exactly on time and it was very much convenient to... [ More ] |
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| Review | | My review of my experience with United Freight. I had to ship a van from Arizona to New Hampshire. UnitedFreight of America was super fast and easy. They were able to pick up the car on a short notice and delivered just a few days later. There was no... [ More ] |
|  | | Caroline | | 11/4/2010 8:10:00 PM |
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| The worst in the business | | On Aug 6 2010 my daughter Brandi (military spouse) contracted with this company to ship her vehicle from VA to OR. She was to fly out herself on Aug 28 and asked employee "Erin" when they would need to pick the vehicle up. She was told &quo... [ More ] | | Bradford Hanscom,
We are very surprised to read your comments. Even after you breached your contract with us, we offered to issue a refund to you as a courtesy. Perhaps it was simply an oversight on your end, which is the reason for this review, but as you can see from your statement, your credit card has already been credited.
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| Highly Recommended. | | If your looking for a good shipping company I highly recommend that you use United Freight of America. I have used them several times in the past and have never had a problem. These folks are always on the ball. Keep up the excellent work. [ View ] |
| | | Bobby | | 11/3/2010 9:58:00 AM |
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| Perfect! | | I don’t usually write reviews like this so I will just quickly say that United Freight is a first class company. My shipment with them went perfectly and I will recommend them to all my friends that need shipping. Nice work everyone at UFA! [ View ] |
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| My transport | | I am very happy that I am able to share the wonderful experience I had with UFA on this great website. I contacted UFA to ship my Jeep Grand Cherokee from Virginia to California. I explained to the sales rep what my budget was and that I was flexible... [ More ] |
| | | Jenny | | 10/30/2010 11:56:00 PM |
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| Delivery Not According to Order Form | | The initial price in the Order Form was $695 and I have to pay additional $30 on top of it later for holding the car with them since I was out of the country. However, they still delivered the car before the agreed date and I have to pay additional $... [ More ] |
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| Car Shipping | | Last week I had a very good experience with United Freight of America. I had to have my car shipped. I called United Freight of America and talked to Yezenia Maria Flores. We discuss about the price and she agreed to send my car at the price that... [ More ] |
| | | Florence Jacques | | 10/27/2010 10:20:00 AM |
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| Refund for our Money | | We had written a review back in September 14, 2010. Basiccaly we are not happy with the services and our car was never pick up. They promissed to refund our down payment but until now we have not recieved our money back. We had used another freight c... [ More ] |
|  | | Daru | | 10/15/2010 6:39:00 PM |
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| There when I needed them | | Several months ago I planned my wife and my move from California to New York. We needed to move two cars. I initially hired a different company for this job which was a mistake. They essentially bailed on me. The problem was that this happened the da... [ More ] |
| | | Hami | | 10/11/2010 8:33:00 PM |
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| UFA shipped my car for deployment to IRAQ | | UFA sent me a the best quote for my nissan to be shipped from Fort Riley, KS(middle of no where) to Imperial Beach, CA. Even though my deployment date changed Maria worked with me and my crazzzy schedule. I missed so many calls of hers and she was st... [ More ] |
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| Terrible Company to hire for Auto Transport | | United Freight of America (UFA)– Do NOT use them!
They seemed nice enough and were confident about transporting my cars; but they are a BROKER – Do NOT use a broker if you can help it.
Take Away: Brokers DO NOT own the trucks and hav... [ More ] |
| | | Rachel | | 9/30/2010 11:04:00 PM |
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| Seamless Move | | With Jessica's assistance through UFA, we experienced a seamless carrier event using Road Dog Transport. We had two vehicles transported from Ohio to Florida. The pick up was punctual and the delivery occurred with no problems. The driver even help... [ More ] |
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| Transporting vehicle | | I was very pleased with this company's customer service. They were very informative and helpful. They were always on time and explained everything in detail. They made sure our vehicle was safe and secure as it was being moved from California to Flo... [ More ] |
| | | Gerald | | 9/30/2010 6:50:00 PM |
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| Service | | Service was great and shipment was faster then expected...also had the cheapest price of any transport company...i would absolutly prefer United Freight Of America to any one looking for great service [ View ] |
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| 2 cars CA to PA | | Maria Yezenia was fantastic and helped me move 2 cars from multi pick up and drop off points. Driver was prompt and followed up. Would highly refer this group, but ask for Maria!!! [ View ] |
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| VW Beetle Shipped | | We sent our granddaughter a Volkswagen Beetle for a graduation gift last June. We really wanted to get it to her on a certain day to surprise her. UFA handled everything perfectly. I was very pleased at their rates, it was worth every penny to have t... [ More ] |
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| UFA | | I am so happy that we used UFA. I had already arranged for them to deliver 2 of my cars to NY, when a friend of mine that told me about another company that took his deposit and actually never picked up his vehicle. Sara(Customer Service) assured me ... [ More ] |
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| Very bad experience | | - The price quoted to me was $895, and I had to eventually pay another $130.
- My contact person, Rachel Q, practically assured me that for such a move would the car would almost certainly be picked up within 5 business days. She also told me how t... [ More ] |
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| Damage was not paid | | Car was bent during transport by Mobile Transport. This damage could not have been caused by a collision according to our insurance agent. Mobile Transport picked up the car 6.5 hours after the scheduled time. They delivered the car14.5 hours after... [ More ] | | Dear Don Rainey,
We regret to hear that you did not receive the level of service or response that you expected. We did in fact do everything possible to assist in resolving your claim through Mobile Transport`s insurance. We always encourage our customers to inspect the vehicle closely at the time of pickup and delivery. Insurance companies are very specific in the claim handling process and if the damage is not clearly marked on the Bill of Lading, there is chance that they will not accept the claim. Inspection sheets are implemented for the protection of both the customer and the driver.
As part of our commitment to you as our customer, even though the damage was not noted, we did assist by contacting the carrier and making sure that the claim was processed and submitted to the insurance company. The claim was investigated and ultimately denied. Once a claim is denied, it is out of our hands. If you wish to proceed further, we would be more than happy to assist in whatever way we can.
We have used Mobile Transport in the past and if we had any inclination that they were not reputable or responsible, we would have never assigned them to any of our customers.
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| Jason’s Review | | This company is a godsend! My son was recalled suddenly by the army. We had to get his Accord shipped from Hawaii to Pennsylvania quickly. Franco at United Freight was a great help! I was very impressed with the professionalism UFA had dealing with w... [ More ] |
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| Toyta Camry 2003 deliver to Jersey City | | My car the above subject was unable to travel because of major engine trouble, so
I have to contact a car mover.com from 10001 Jefferson Ave, New Port News
Va 23612 to 1780 Kennedy Blvd, Jersey City, NJ 07305. After giving my Tel No.
Private Tower... [ More ] |
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| DO NOT USE THIS COMPANY! | | I contacted Maria with United Freight on July 26, 2010. I told her my vehicle was available AS OF THAT DAY for pick up and transport from Nevada to PA. She informed me that she only needed 7-10 days to get it shipped to PA so SHE CHANGED my pick up... [ More ] |
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| Highly recommended | | I used their services to have my Jeep shipped from Naperville, IL to Denver, CO. I'm impressed with all aspects of their service right from the quote to the delivery of my vehicle. First off, the quote was competitive. The customer service agent on t... [ More ] |
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| Do not go with this company ! Warning! | | Sales rep (Mariam) sold me a pick up service of a car I purchase based on a exact certain day and a set fee and a deposit where by if pick up was not performed that my deposit will be refunded in full. They took my deposit , never responded to my ema... [ More ] |
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| Promised pick up | | I specifically told United Freight that I wouldn't make any commitments without knowing that a driver was available. Erin called me back and told me that she had a driver, Paul. I would not have made the commitment nor given deposits if I had know... [ More ] | | Dear Sherry Mcgregor,
We regret to hear that you had an unpleasant experience with our company. When you called to place your reservation, there was a carrier available for your particular route, but we never confirmed with you that this driver in particular was transporting your vehicle. We apologize that your contact waited two days for the driver, but we never told you the driver was assigned for those two days. As with all of our customers, once we have a driver assigned, we send out a dispatch notice with the carrier`s contact information. This way there is no confusion or waiting around on the customers` part. We never received a cancellation request from you, Sherry, or else we would have canceled your order and proceeded accordingly. Our intent was not to hold you hostage, but since we never received a cancel request, we did continue to work on your order and assigned a driver to transport the vehicle. Unfortunately, you stopped answering our calls and never responded to our emails. We left you several messages in an attempt to resolve the situation, but unfortunately you have not returned any of our calls.
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| Worst experience ever! | | This company should be put out of business for the way they treat Service Members! From the beginning the way the SALES people treated me way disgusting. They say they already have a truck in your area on xxx date and they know they will be able to b... [ More ] |
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| Pontoon shipping | | I recently purchased a Pontoon boat online and needed to get it shipped. I received an email from United Freight along with a couple phone calls. United was able to get delivery of my new boat from Florida to North Carolina within 3 days. It was ... [ More ] |
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| TX to GA | | I shipped my Chevy Impala from Austin to Marietta, GA. UFA gave me the most competitive price of all the brokers that I was contacted by. The total price was $525 which included everything! No complaints from me. UFA did the job they said they would.... [ More ] |
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| Easy Transport | | I shipped my SUV from Tennessee to North Carolina and Jessica with UFA made it so simple. I told her when I wanted it shipped, she gave me a pick up window and a few days later I received an email from their dispatch department with all of the driver... [ More ] |
| | | Jenny | | 8/15/2010 11:06:00 PM |
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| Just cant wait! | | I booked my car with another broker who had me waiting for 9 days before I decided to call Jess at United Freight. I explained what I needed to get done and well she responded with multiple options. I left my car behind in Bakersfield, CA and needed... [ More ] |
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| Auto Shipping Made Easy | | I got my quote via email from Miriam last week. Her email stuck out to me the most because it was straight to the point - no BS. I'm the type of guy that does not want to play around. I wanted everything to be told to me up front. The vehicle I boug... [ More ] |
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| 100% happy with UFA | | I bought a car from an ebay seller in Tennessee and needed it shipped to my home in Hollywood, FL. I looked around and found a nearby auto shipping broker whom I felt like I could trust. Erin was very honest about the business and even found me a dri... [ More ] |
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| Worst Service Ever!!! | | I was moving from Arizona to Pennsylvania, I searched for auto movers on internet and got quote from UFA. After sending me a quote this guy from there sales called me 100 times ask about quote. I signed there contract and he was having hard time unde... [ More ] |
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| California or Bust | | Jess at UFA did a great job of getting me set up to move my vehicle from Baton Rouge, LA to San Francisco, CA. I was quite impressed with how quickly she was able to find a transport truck even though I told her that I had already posted the vehicle ... [ More ] |
| | J Platt | | 8/1/2010 9:21:00 PM |
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| 2001 Mustang Cobra | | We were moving from NC to MN and did not want to drive our Mustang so opted to have it transported. We worked with United Freight of America, who then contracted a driver from Van's Transport out of Macon, MO. Very impressed with the driver that pi... [ More ] |
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| Best for a car move | | The driver who picked up the car was very courteous, knowledgeable and methodical. He knew what he was doing and was on the money when it came to pick up and drop off times. [ View ] |
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| Camry | | I was very happy with UFA. They were dependable and very friendly, always keeping in contact with us. The time and day of delivery was as expected and The price was reasonable - far below most of the other quotes I received. [ View ] |
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| terrible company at best | | They low balled the job and then kept telling me that I needed to to raise the price to get it picked up. After 3 weeks they still couldn't get it picked up. Very poor business practice.After the 14 day commitment period on their agreement, they argu... [ More ] |
| | | Jim C | | 7/24/2010 10:49:00 AM |
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| United Freight was great | | I received many quotes from different transport companies and was unsure at first how to choose one.
I did some research both on this website and the BBB and found that United Freight had a very high rating with many positive reviews. I spoke with Y... [ More ] |
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| Highly recommend UFA! | | Lizette-Highly recommend UFA!
My experience with UFA was great from beginning to end. Jess F. was my sales rep and she was so friendly and always had such a great attitude. It was very refreshing to speak with her. I needed my car shipped on a speci... [ More ] |
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| UFA | | I used UFA back in March of this year. I needed to ship my 2003 BMW M3 from Plano, TX to Issaquah, WA. My total price was $800 and that included having my vehicle on the top rack. The driver from K-Line Transport was very professional and always on t... [ More ] |
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| Sending the Sienna | | Somehow I was tricked into driving my grandams Sienna from Dallas to Jersey. I flew down to pick up this deserted van and to my surprise the van was far from road trip material. If it could only get worse I thought, well it did. I had to ship this... [ More ] |
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| Be careful! | | As you all are aware, minutes into requesting a quote to transport your car, dozens of brokers contact you with a quote. They all tell the same story, that "they aren't the highest prices but they aren't the lowest price...the quote is firm wit... [ More ] | | Dear Mr Lee,
Thank you for your review. We appreciate your business.
We are really sorry to hear about your frustration. We agree that the service took longer than we expected but you have to understand that delays are part of this industry. Unfortunately these variables are not controlled by us.
The fact that you got your vehicle in the same condition and for the original contracted price is great! As you mentioned we kept calling you and we were on top of your order throughout the process unlike many other companies in this industry.
On June 14th, 10 days into your pick up window we contacted you and at that point offered you a refund. Please acknowledge that as a sign of good faith that we did not wait the 14 business days as stated on our Terms & Conditions. We wanted to be proactive and also advise that unless you have a confirmed driver, going with another broker would simply begin the process you were already in motion with.
As explained to you during our phone conversations, there was an option to expedite your service by locating a carrier from a different state, changing his route and picking up your vehicle. Of course, this would be an additional fee. You declined this option which is understandable. You also declined a refund and asked us to continue working on your order.
We were able to locate a carrier for your specific route and transport the vehicle in the same transit time window of 10 to 14 days. Finalizing all of this my phone call to you was well appreciated by you and I thank you for that. You were very kind in your apology for any rudeness and thanked us for our hard work. Here at UFA we are aware that transporting vehicles can be very stressful and therefor take all measures possible to fulfill our customers` requests.
We are happy with your review. It shows that this is not an easy industry, but UFA took care of your business as a main priority and succeeded!
Adi Gabison
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| review | | I was extremely pleased with the ease and professional care of sending my car to florida. there were no issues and the car was delivered on time and to the proper address. I would not hesitate to use this carrier in the future. [ View ] |
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| Transport 1979 F150 SB 4x4 | | Mr. Warren called me as soon as he was dispatch and ask me when was a good time to pick up my truck. Once I stated a time he stated his location and he showed up on time. He educated me on the proper way to trasport my truck I am greatful for his ser... [ More ] |
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| Excellent Service | | I received excellent when booking my vehicle transport. I was relocating from Houston, TX to Pickerington, OH. This was a last minute move. I notified UFA of my situation in a short window and they were able to accomidate me. The driver was able to s... [ More ] |
| | | Charles Cooper | | 6/23/2010 2:50:00 PM |
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| Fantastic Job! | | I was referred to United Freight of America by the moving company that my employer set me up with. I had several conversations with Miriam before placing my reserveration with them. She was very patient and sincere with me. She never pushed me into d... [ More ] |
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