| ufirst auto | | Thank You ufirst auto transporte for the help in Moving my cívic to CT.
Their proceso was Fauré, driver was polite and the overall service was great... Thanks again [ View ] |
|  | | chris | | 5/23/2012 10:02:00 PM |
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| awesome | | One word awesome ....awesome customer service ,awesome price, awesome driver
Car was picked up on time, delivery on time [ View ] |
| | | eugene | | 5/20/2012 5:24:00 PM |
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| Started out great, however.... | | My car was picked up early, which was awesome and then it was two days late. They had my car for 12 days! I chose them because of their good reviews, however I will not be a repeat customer. With it being two days late it made me miss out on work.... [ More ] |
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| PA to CA Transport | | Don Tackett at Ufirst did a great job in getting my truck to me. We had trouble with the first price as he could not find anyone to pick my truck up in Montoursville, PA as it was just a bit off the beaten path. But after a month he kept after it a... [ More ] |
| | | Steve Wojcicki | | 5/14/2012 6:30:00 PM |
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| UFirst Auto Transport | | UFirst was a pleasure to work with (Greg Dipietro), almost to quick in the turn-around. Vehicles arrived as promised and no damage. V&K Driver (Vladimir) was a real professional and handled my cars with great care. Will definately use UFirst agai... [ More ] |
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| LA to Nashville properly done | | This was my first time having a car hauled. The haul was from near LA to Nashville. It was about a month after getting several on line quotes. The price was reasonable and around the general price range. I downselected to two brokers based on reviews... [ More ] |
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| Prompt and Professional | | UFirst exceeded my expectations in delivering my car from Buffalo, NY to Richmond, VA. The ordertaking was efficient, simple, and informative. The carrier was available sooner than expected and coordinated flawlessly. Daily communication with UFirst... [ More ] |
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| Very good Service... | | Hi
I have transported my car recently from Connecticut to Texas. The service provided by U First auto transport was excellent. My car was picked on Monday and delivered on Wedness day. It was amazing and driver was in regular contract while pick ... [ More ] |
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| Would recomend | | Alan was very courteous and knowledgeable! I have already recommended him to my brother in California, and would recommend him to anyone! [ View ] |
| | | Andrea Sucre | | 4/27/2012 3:29:00 PM |
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| Came through in a pinch | | UFirst Auto Transport came through in a pinch. I had booked my daughter's vehicle for a pick up through another transport company which low balled me to get my business and never came through with picking up my daughter's car. The reason was the co... [ More ] | | gregd@ufirstautotransport.com 702-949-9844 Greg Dipietro
It was a pleasure working for you Rob and your daughter. We hope your daughter enjoys her car and should you need help in the future please let us know [ view ] |
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| car delivery | | This was a foul up from the begining. I could never reach them on the first call, always a recording and a call back. I found out from the driver that the assigned subcontractor was never telling the truth. The driver was hired after the original ... [ More ] | | We are a bit confused to why this client has posted this review. Firstly he claims we didn't answer the phone when he called in. We are on the phone all day long working with hundreds of vehicles being moved. If a customer calls and gets our voice mail their call is returned within minutes which this client even states.
Second the client claims his vehicle was late for pick up. It is indeed true the truck experienced some minor mechanical problems while heading to AZ to pick up this vehicle. The driver and our dispatcher both asked the client if he wanted to be re dispatched on another truck that was in his area or wait for this truck to be repaired which could take a day or two. He response was-( I am already booked on this truck and im not in a rush to get my car so lets just wait.)
He mentions we lied. Where? When? How? We have zero reason to lie to this customer or any other and if he was upset because of the unforeseen delay he should of let us schedule him with on the other truck.
His vehicle was picked up 1 day late and still delivered on time. [ view ] |
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| Awesome | | Great company very professional, great rate. Greg was very helpuf and made everything smooth and easy. I will use them again and recommend to all. [ View ] | | Gregd@ufirstautotransport.com 702-949-9844 Greg Dipietro
Thank you Don for the wonderful review. It was a pleaseure helping you with your auto shipping and look forward working with you in the future. [ view ] |
| | | Don | | 4/15/2012 10:39:00 PM |
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| Great Service | | I have recevied several quotes and talked to multiple companys and found that Greg from Ufirst was the most knowledgeable and had a fair a rate. They picked me up on time and deliverd on time they had great communication. I would use again in a heart... [ More ] | | gregd@ufirstautotransport.com 702-949-9844 Greg Dipietro
It was a pleasure working for you Zack and wish you luck on your new life in FL. Thank you for the wonderful review and should you need help in the future please let us know. [ view ] |
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| Very pleased | | No stres. This company was up front from the first call. IKnew the area I wanted to ship from was tuff and this would take some work. The ufirst team got on it and got me picked up within the time frame I needed. Driver was sweet and the customer ser... [ More ] | | Don Tackett don@ufirstautotransport.com 702-949-9878
We appreciate your feedback and are happy to know you were more then satisfied with UFirst Auto Transport, we look forward to working with you in the future. [ view ] |
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| Never Picked up My Car | | Kept saying my car would be picked up . The closer it got to time they just assured me everything was fine. HAH!!!!. Car was never picked up. I gave them 2 weeks notice to when car needed to be picked up and a xtra week for delivery. They never calle... [ More ] | | This customer was told from the very first phone call that both his orgin and destination were very remote area's and his pick up could take up to 2 weeks. He called in everyday for status and everyday we answered all of his questions and continued to work on his shipping.
Mr. Jones booked his shipping on 3.30 and canceled on 4.7. He gave us only 7 complete days to work on his shipping after we requested 2 weeks. As a broker we do everything in our power to accommodate all of our clients but unfortunately some routes are not as common as others and take longer. [ view ] |
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| Cross Country Transport | | I was very pleased with UFirst Auto Transport. Don took great care to answer my questions and make me feel secure in my decisions. Arrangements were made quickly and the car arrived in the same condition as it was in when it left. [ View ] | | don tackett 702-949-9878 don@ufirstautotransport.com
Thank you Sherrie for your wonderful review and feedback. It was a pleasure serving you. [ view ] |
| | | Sheri | | 3/31/2012 2:24:00 PM |
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| Cross Country Transport | | I was very pleased with UFirst Auto Transport. Don took great care to answer my questions and make me feel secure in my decisions. Arrangements were made quickly and the car arrived in the same condition as it was in when it left. [ View ] |
| | | Sheri | | 3/31/2012 2:24:00 PM |
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| Review | | Excellent Service!!! Cars were well taken care of. The price was unbeatable. They provided prompt, reliable service! Driver was a gentleman! I would use them again in a heartbeat!!! [ View ] | | Thank you Martha for your feedback. Here at UFirst Auto Transport we try our very best to accommodate our clients schedules and requirements and are pleased you were happy with our services.
We wish you lots of luck with your new start in FL. [ view ] |
| | | Martha Suarez | | 3/30/2012 6:49:00 PM |
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| U First Auto Transport Five Star Service | | Need to get my vehicle transported from CA to CT was told to look on transport review or something like that. Got a lot of calls but non with a low price and top rating as U first Transport Auto the customer service representative was great. The guy ... [ More ] |
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| AWESOME SERVICE | | This was such a pleasant and very reliable company to work with. My sons truck had broken down at his college 5 1/2 hours from home. I was first contacted by Don Tackett with UFirst Auto Transport within seconds of me asking for a quote @ 1145 am ... [ More ] |
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| Transport | | I am very happy with U-First Transportan, I do move cars around the country from time to time and this is the first time I have used them. I used them because I was unhappy with my previous carrier. U-First was more affordable and they seem very hone... [ More ] |
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| Fair Price and Great Service | | This was a first-time experience for me and selecting a broker would have been a complete shot-in-the-dark without a resource like TransportReviews.com. I narrowed it down to Agape Auto Transport and UFirst because neither company compensates people... [ More ] |
| | | Tom C | | 3/16/2012 9:21:00 AM |
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| Car Transport | | I had my sons car transported from Michigan to Kansas, and researched many companies. This was not the least expensive, but the best company that I dealt with. I received a call from Don on a Monday, he explained everything to me and the car was pi... [ More ] |
| | | Kathy | | 3/10/2012 10:38:00 AM |
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| car transport | | everything went according to schedule. I could not be happier. Don was very helpful and courteous. I shipped my car from the Los Angeles area to my daughter in Pittsburg, PA. [ View ] |
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| Great Service | | Great Service! Greg was very nice, he helped us out. Christina helped us also in a great way. There was miscommunication between us and the port but Christina helped us work it out. [ View ] |
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| 650 BMW | | Extremely honest. Man of his word. Picked up on Friday. Delivered on Monday. Handled with care. If I ever need another car transported......here's my guy. Thank You. [ View ] |
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| Miracle Workers | | After two weeks of dealing with two other vehicle transport companies and their empty promises, delays, excuses and lies, I contacted Don of Ufirst. The crew at Ufirst got my truck to me in two days. They didn't want any money up front, they didn't ... [ More ] |
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| 2003 avalanche | | This was a very painless transaction . Don called me and said i can get your truck picked up tomorrow and delivered within 3 days . Only took 2 days great communication thru out . I will be sure to call don again if i have to have something shipped .... [ More ] |
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| Classic Car to Florida | | After purchasing a classic car on e-bay, I was a little nervous going on-line to have my car delivered to my home.
The transaction went very smooth, we were both in contact and car arrived as promised.
The delivery driver Terry was quite pr... [ More ] |
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| Hard Route | | After contacting various companies for an unusual route, going from upstate NY to South Central Oklahoma and not receiving many responses or promises, Greg was able to set me up in a few days. Price was about par, and the timing was great. The car ... [ More ] |
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| 1st time made easy | | First time transporting a vehicle from an area outside my own state- I had some high anxieties about selecting the right transport broker since I've read some horror stories from people who had very bad experiences with the broker and the carrier wh... [ More ] |
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| | | MOGES | | 2/23/2012 10:41:00 AM |
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| Hiring an auto transport company. | | You are really hiring two companies with one call. The Broker aka UFirst. Don Tackett was very good from the very first contact with a quote. He did follow up but was not pushy. All the quotes fell into two groups. Reasonable and high. UFirst was the... [ More ] |
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| Great Company! | | I feel the price of their shipping is very comparable to others in the industry. I checked quite a few companies before deciding to go with Ufirst. They have been great to work with. I will call them first for all my transpo needs. [ View ] |
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| Awesome service, glad I picked them!!! | | Very fast and excellent service. Received a quote via email. Made a phone call and the quote was exactly as stated, no hidden fees. Other places gave me the runaround about costs or when I would expect the vehicle to be picked up. Not only were t... [ More ] |
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| Florida to New York auto transport | | Don (and Christina), My car safely arrived this morning, and I just wanted to say Thanks for your help and support. The communication throughout the process from both Ufirst Auto, and Trans Nobre, could not have been any better, nor could the move ha... [ More ] |
| | | Bill P | | 2/7/2012 4:56:00 PM |
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| amazing auto transport company | | The very next day after i called they picked my car up and even delivered it a whole day early. Fantastic communication. I will definately use again. I could not be more happy with this amazing company. [ View ] |
| | | Heather Q | | 2/6/2012 9:32:00 PM |
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| Tranport from TX to MI | | I received many quotes but UFIRST was the only company that was able to guarantee me they would pick up the vehicle within a day or two. Other companies wanted to charge $500-$1,000 more to guarantee when it would be picked up. Don put me on hold con... [ More ] |
| | | B. H. White | | 2/4/2012 11:43:00 AM |
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| Worry Free Process | | Don and Christy were extremely helpful during the transportation of my wife's car cross country. At first shipping a car cross country seemed extremely stressful since it was occurring right in the middle of my wedding and honeymoon. They were able t... [ More ] |
| | | Danny | | 2/4/2012 11:05:00 AM |
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| The Finest Customer Service-Awesome Co! | | Don at UFirst Auto Transport went above and behond to make the shipping process as smooth and efficient as possible. Excelent communication, both verbaly and online through e-mail. VERY honest and understanding. I honestly don't see how it could have... [ More ] |
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| Super Fast!! | | my car was delivered from coast to coast in 4 days, that is amazing! my only complaint is that there was a scratch that looked super new on the front right fender of the car. i really dont know if it was there or not before the car was shipped but it... [ More ] |
|  | | Ken T | | 1/25/2012 11:30:00 PM |
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| GREAT SERVICE | | After a very bad experience with another transport company, Don was extremely patient with me and even began working for me BEFORE I had given him a credit card number. Don was very professional and made my truck delivery a piece of cake.
Thanks ... [ More ] |
| | | J Todd | | 1/24/2012 8:28:00 AM |
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| Exceptional Customer Service | | I called around a few companies to transport my vehicle and was treated poorly by every one expect UFirst Auto Transport. I was helped by an employee named Greg who listen to my needs, quoted me and was extremely poilte. I reccomend that if you are l... [ More ] |
| | | Alexia L. | | 1/6/2012 3:03:00 PM |
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| Car Transport | | As an elderly widow and doing this for the first time on my own UFIRST was professional, courteous, on time and priced well. I couldn't have asked for a better overall experience. With many of my friends in the New York area also having their cars tr... [ More ] |
| | | Marie Cavallo | | 1/6/2012 2:49:00 PM |
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| Customer is really Number One | | Don is GREAT in keeping customer informed of the process. I have never used his service in the past, and it was really refreshing to find someone in today's business world that takes the time to keep customers informed at each step of delivery. Car... [ More ] | | Don Tackett 702-949-9878 don@ufirstautotransport.com
Thank You Jon for the amazing review. I am happy you were pleased with our service and look forward to working with you in the future. Have a wonderful ,safe and happy holiday. [ view ] |
| | | John M | | 12/21/2011 4:46:00 PM |
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| UFirst | | No hesitation in recommending these guys. Arranging transport from Australia was nerve-wracking but I got a good quote and great service from Christina at UFirst. Some slight amendments to the arranged schedules were perfectly reasonable and well c... [ More ] | | Christina Krassos 702-949-9844 christina@ufirstautotransport.com
www.ufirstautotransport.com
Thank you Andy for the wonderful review. It was a pleasure working for you. Enjoy your porsche ..
Wishing you and your family a great holiday [ view ] |
| | | Andy from Australia | | 12/16/2011 8:09:00 PM |
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| Dont chose other companies | | Don at Ufirst auto transport, as promised, would have picked up my veh in two days...but instead only took one day. The carriers full contact with me was a major plus. The vehicle was delivered in 5 days. Cant get better service than this, I know fro... [ More ] |
| | | James | | 12/3/2011 4:26:00 PM |
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| Antique Car Transport | | Thank you again for the fast delivery and honest, fair quote. The driver was professional and on time. I was amazed at how fast the whole process went, from placing my order to delivery in less than a week was terrific. [ View ] |
| | | Crarig | | 12/2/2011 2:46:00 PM |
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| Great move | | Great company. They we responsive to all my calls n emails they worked in a timely fashion n took great care of my car. I highly recommend useing UFirst... They gave me the best experience I've had in moving a vehicle. [ View ] |
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| Items Stolen, Car Late, Car Rummaged | | I strongly discourage EVER using this company who farmed out my job to a company called Pyramid Transport. My car was a day late being picked up from what I was told on the phone (which differed from the confirmation in writing). It was then 2 days... [ More ] | |
Mr Murano booked his auto shipping on 10.25 from CA to NY. His first available date was 11.7. We explain to every one of our clients that we need a couple of day window in case of any delays as the carriers are picking up 7-9 other vehicles in the same area.
This is also noted on the confirmation that was sent to this client (see below.)
CONFIRMATION
Name: Douglas Moreno
Your pick up dates are as follows:
Estimated Pick up dates: 11/7/2011 - 11/8/2011
Mr. Murano was dispatched within a few hours of booking his order and was picked up on 11.8 in the morning. Pyramid Transport contacted the client the night before to arrange all of this.
This client filled up his vehicle with Gas before it was picked up which we asked him not to do. During his transport there was gas dripping down on the vehicle below him, the driver had no other choice but to Siphon some gas out to prevent damaging the car below. He then demanded compensation for the gasoline and the driver agreed to do this even though he didn't have to since the customer took it upon himself to fill up his car with gas after he was asked not to.
Mr Murano's vehicle was ONE day late, the driver had truck problems along and unfortunately this was out of anyone's control. We were constantly on the phone with the mechanic and driver following up and providing Mr. Murano with all updates.
It is in the carriers best interest to get to their destination as fast as legally possible, deliver their load and start new pick ups as this is how they make their money.
We tried to compensate the client for a one day car rental and work things out but the client became infuriated and began yelling at our dispatcher. This is when the call was transferred to Don. Don asked this client to please calm down and call back later when he was able to have a conversation without screaming and cursing.
Four days after delivery Mr Murano called to say a pillow was missing and wanted $200 for that!!
Throughout this persons entire shipping all he did was ask for money and repeatedly called screaming. We tried to work with him and accommodate his needs as much as possible but he was clearly getting out hand and unreasonable .
[ view ] |
| | | D. M. | | 12/1/2011 1:33:00 PM |
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