Tru Auto Transport, Inc.  | |
| Location: | Boca Raton, FL 33433 |
| Phone Number: | 561-948-1451 |
| Secondary Phone Number: | 866-440-7531 |
| Website: | http://www.truautotransport.com |
| Email: | kim@truautotransport.com |
| Time On Site: | 1 Year(s), 5 Month(s). Since 12/4/2010 9:17:00 AM | | FMCSA Licensing: | MC-730019 | Authority | Status | | Common Carrier | None | | Contract Carrier | None | | Broker | Active | |  View government license and insurance information. | Company Type:
(Interstate) | Broker
** This information is generated by the FMCSA Information ** | | | | We are not the cheapest price, but the TRU, realistic price it takes to get your vehicle transported with a reputable carrier. We only dispatch your vehicles to trucking companies that have a 100% rating with The Department of Transportation. All driver's are licensed, bonded, and insured. Our customer service department is available 7 days a week. |
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Have your own experience with Tru Auto Transport, Inc. to share? Click Here to add a review. Overall Rating (Last Two Years*): 
78 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
Tru Auto Transport, Inc. reports that they have an average of 1500 customers per year. Currently, this site has 44 reviews posted by individual customers for the past 365 days. So approximately 2.93% of Tru Auto Transport, Inc. customers have posted a review.
This means that 97.07% percent of their customer’s opinions are not represented on this site. |
| recommendation | | This is my second time working with Kim, she makes this extremely easy and I would ask her to handle transporting my car again in the future. [ View ] |
|  | | Michael | | 5/23/2012 8:57:00 AM |
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| Outstanding Service | | I received over ten quotes to ship my F-250. Tru Auto Transport beat them all, plain and simple.
In addition to a great price, Kim provided the best support possible, via email and phone. She truly took an interest in the delivery of my truck ... [ More ] |
| | | Jason | | 4/16/2012 9:18:00 AM |
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| Tru Auto Review | | Tru Auto Transport was an excellent company to deal with because they were easy to get a hold of (more so by email than by phone) and because they arranged for an excellent shipper.
The shipper was on time, called ahead with plenty of notice and ... [ More ] |
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| Tru Auto Review | | Tru Auto Transport was an excellent company to deal with because they were easy to get a hold of (more so by email than by phone) and because they arranged for an excellent shipper.
The shipper was on time, called ahead with plenty of notice and ... [ More ] |
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| Great Service; Would use again | | Kim was great and would definitely use Tru Auto again. Everything went smooth. Kim and the driver contacted me daily to give me the status of the trip across the country. I'm very happy with the service Kim gave me. [ View ] |
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| Kim Foster: Excellent /Personable/ Professional | | I have shipped 4 cars over the last 18 months due to moves that were military in nature. I have found that upon doing the math, transporting my vehicle is the most cost effective way to get it to my next duty station.
I have dealt with the full sp... [ More ] |
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| Kim Foster and Tru Auto Transport | | Out of all the calls and quotes I got, Kim gave me the best price without paying crazy fees that other companies were trying to nickel and dime me for every thing.
Kim told me exactly what to expect and she got it done FAST. We spoke at 4:30PM th... [ More ] |
| | | Mike B | | 3/7/2012 10:49:00 AM |
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| NOT HAPPY | | Could not get my emails answered in a timely manner, and as a Service Member, I do not appreciate getting $200.00 taken from my account with no explination. I asked why $200 and not the $150 that was agreed to, no reply. When I asked what the estima... [ More ] | | Michael - as we emailed NUMEROUS times, I told you once the vehicle has been dispatched to a carrier, there would be a deposit of $200 to hold the spot on that driver's truck.
I did respond to you, but most times I sent an email to your military email address, it came back as non-deliverable. I saved every email showing that I sent them to you.
You being overseas, and is not being able to speak on the telephone was not easy.
The driver I hired to pick your vehicle up called your mother at least 20 times, and so did I, and no answer and no return phone calls. I gave you a credit of $100 that I did not need to do. The other $100 went to the driver for a dry run fee. I was lucky he did not charge me any more than that, since your vehicle took up 2 spots that he lost out on.
I AM NOT HAPPY that I worked on your order, got you a reputable carrier as I said I would, and your mother never gave him the car.
I LOST MONEY.........so really Michael, who should be unhappy here?
Next time you ship a vehicle it may be easier if you contact the shipper by telephone and do it directly yourself.
Thank you for your service..........
[ view ] |
|  | | Michael Banks | | 2/28/2012 11:16:00 AM |
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| Kim is just excellent , | | Kim is just excellent , glad i found her.She knows her job, she is doing really good job.I got my car ontime. [ View ] |
| | | suryadeep | | 1/26/2012 10:13:00 PM |
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| Thanks KIM | | Thanks Kim, and thanks so much to the driver CJ for making the delivery on time and most of all being in cosntant touch with me.
Thanks kim for making me feel very comfortable i felt that i was totally in safe hands with you.
You were very direct h... [ More ] |
| | | Sapna | | 1/26/2012 11:40:00 AM |
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| Tru Auto Transport review | | I recently had to ship my daughters new car from L.I. NY to Los Angeles CA and reviewed many transporters. I decided to use Tru Auto Transport and talked to Kim about the move. Her price was in line with the others and was given a delivery date that ... [ More ] |
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| Tru Auto Transport is great! | | Kim is top notch and was a pleasure to do business with. There are a lot of dishonest companies out there, so it's nice to deal with someone who actually cares about the customer and will jump through hoops to make sure you're satisfied with the mov... [ More ] |
| | | Rob H | | 1/25/2012 9:07:00 AM |
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| Great Deal and Peace of Mind! | | This was a great experience working with Kim and the driver. Kim was extremely friendly and funny, she never failed in answering all of my questions, which I had a lot! She picked out a great company to haul the car and even though they were a day ... [ More ] |
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| Specialty vehicles | | So... Specialty vehicle owners should read this.. (ie - customized, limited production, etc.) Camry's, Accords, Taurus's - cars that are a dime a dozen - read for entertainment.
Transporting a "special" car across the country is a dice... [ More ] |
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| the best transport company | | I have been working with tru auto transport with kim since may years ago and never had a problem , I used to work with other companies and problems with all of them
they got the best service, honesty, promptness etc
thanks!!! [ View ] |
| | | alex | | 1/24/2012 2:48:00 PM |
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| Great Customer Service | | Kim Foster at Tru Auto Transport was excellent to work with. I would definitely use her again and would recommend her to anyone in need of a transport. I have heard of many problems with other companies but we had absolutely no issues. We wanted t... [ More ] |
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| Great Job! | | Kim at Tru Auto Transport did the impossible by getting my Matrix from Yorktown, VA to Minneapolis, MN when I needed it! The dealer had been trying for a week and had no luck, but Kim did her magic and got it done quickly, very much to my satisfacti... [ More ] |
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| Great Job! | | Kim at Tru Auto Transport did the impossible by getting my Matrix from Yorktown, VA to Minneapolis, MN when I needed it! The dealer had been trying for a week and had no luck, but Kim did her magic and got it done quickly, very much to my satisfacti... [ More ] |
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| review | | Kim was great about keeping in contact with me and answered any questions I had. The carrier she scheduled for me was prompt and also made sure to keep in contact, plus Kim made sure she got me a fair price. I would use Tru Auto again if I needed to ... [ More ] |
| | | Allison | | 1/11/2012 10:17:00 PM |
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| Happy with Tru Auto | | I talked to some rude people before finding Kim at Tru Auto. I would have carried the car before I gave the business to some of them and their prices were hire. I wondered if all the pushy talk directed my way was because I'm female. One guy told ... [ More ] |
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| | | Jason | | 1/10/2012 8:55:00 PM |
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| COPLETELY SATISFIED | | I am really pleased with the service that I received from this company, I received my car in good condition and on time, they were constantly contacting me to inform me about my car.
In the future if I have to use their service again, I am complet... [ More ] |
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| A REALLY GOOD SERVICE | | I am really pleased with the service that this company gave me.
They were constantly contacting me to give me information about my car.
I AM SURE I WILL BE USING THIS SERVICE AGAIN WHEN I WILL NEED IT.
Thank you Kim.
[ View ] |
| | | ILEANA | | 1/6/2012 11:12:00 AM |
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| Nightmare of an Experience | | I'm looking at all these terrific reviews of Kim and her company and I fail to understand how mine could have gone so wrong. Everything was fine up until the day my car was scheduled for pick up (Friday, Dec. 16). The company Kim hired never showed u... [ More ] |
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| Just What I was Looking For... | | Kim Foster owns the company & stays with you the entire time by means of phone calls til the vehicle makes its destination. Kim has an incredible personality & I knew instantly she was the person my husband & I would chose to move my son'... [ More ] |
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| Tru Auto Transport was "True" to their name | | I've had two bad previous experiences in shipping cars - they were the typical "bait and switch" with their quotes. This time I was prepared and did my research by discovering Transport Reviews website. I only wish I knew of this website ... [ More ] |
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| I love Tru Auto Transport, Inc | | When I started looking for a car carrier I had no idea that there were so many companies for one thing and I didn't understand the process.. I read the reviews for a few companies and really liked what they had to say about Tru Auto. I received an em... [ More ] |
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| Vehicle Shipping | | Never having shipped a car across the country before, I was a bit worried about how I was going to get my vehicle to Texas, as I relocated for work. After taking multiple quotes from brokers, ranging from $600-$2,400, my decision came down to who was... [ More ] |
| | | Colton | | 8/18/2011 12:51:00 PM |
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| Tru Auto Transport Cares | | Kim at Tru Auto was wonderful and after being scammed by another company she made me feel so comfortable. I had to leave the state without my car being picked up and Kim helped get my car transported safely. The driver was trustworthy and accommodati... [ More ] |
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| satisfaction | | I was very satisfied with the service given to us by Tru-Autotransport and in particular with Kim Foster. She was very professional and honest. The cost of the actual transport was a little higher than what was quoted originally but was within reaso... [ More ] |
| | | Margie de la Cruz | | 7/11/2011 5:23:00 PM |
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| CAR LEFT IN MIDDLE OF STREET DID NOT TRY TO CONTACT ME | |
Review: THE CAR WAS LEFT IN THE MIDDLE OF THE STREET I HAD SOME ONE MEET THEM THERE FOR PAYMENT AFTER PAYMENT THEY PROMISED TO PUT CAR IN DRIVE WAY INSTEAD UNLOADED CAR IN STREET BECOUSE IT WOULD NOT START THEY LEFT IT ABANDONED I DONT KNOW WHO SHE... [ More ] | | Phil - when you placed your order with me you told me your 1964 Caddy ran like a charm and was in perfect condition. When the driver got there, the car did not start. Driver's charge between $100-200 more for inoperable vehicles. After you begged and pleaded with him for an hour not to charge you more because you were broke, he was nice enough to not charge you more. When he delivered - yes, he did leave it on the street, for TWO reasons - First, the car did not run, and it is impossible to back up a 10 car carrier into a driveway. The driver had no way to drive your car into the driveway because it didn't run. Second, the driveway had 2 feet of snow in it. [ view ] |
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| Tru Auto Transport Got It Done | | After going through 3 different brokers and answering dozens of e-mails from others saying they could deliver my non operable 59 Thunderbird from Michigan to California for under $1000.00, a month later the car had not moved.
Finally through sheer... [ More ] |
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| Auto Transport | | This is a great group. I've had to move cars between California and Texas and this is the best group I've used. Timely, professional and cost effective. If you are in the process of moving a vehicle, contact Kim Foster. She'll take care of it and... [ More ] |
| | | JF Adams | | 6/22/2011 11:34:00 AM |
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| 1st time transporting car | | This is the first time I have ever shipped a car and thanks to Kim it got there. Kim helped me every step of the way. She helped me secure the lowest cost with the most reputable driver. I cannot imagine trying to do this on my own. [ View ] |
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| proactive and professional. | | Kim was the first to call me,,, days prior to the next
. She was pleasant, accurate, professional, & followed through, and followed up.
She sounded cute too!!
THANKS
JRH [ View ] |
| | | joel | | 6/12/2011 10:10:00 PM |
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| Auto Transport | | I contracted with a National Co. with a five star rating. Unfortunately they did not perform and when I checked into the problem I discovered they quoted me to low of a cost and no driver wanted the load.
I checked the internet and found Kim from T... [ More ] |
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| Honda, civic | | Kim, was great she called me before the pickup and after. I would definitely use her again. It was a worry free car transport. [ View ] |
| | | San Saechao | | 6/10/2011 6:03:00 PM |
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| Classic Care | | Kim Foster, owner of Tru Auto Transport, was prompt in responding to my needs. No hidden costs and timely delivery made my experience painless. The value add is someone who knows the industry and can ask the right questions prior to the quote. [ View ] |
| | | HuskerinDenver | | 6/10/2011 10:10:00 AM |
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| Kim is great! | | I was relieved to talk to Kim who walked me through the process as this was the first time I shipped a car. Kim explained everything thoroughly and put my mind at ease. Communication back and forth was great and I felt well informed. The car arrived ... [ More ] |
| | | Caitlin | | 6/9/2011 10:34:00 AM |
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| 1955 Chrysler New Yorker | | I was unsure of dealing with another transport broker after they didn't appear rushed to find a transporter.
I was still leery when first speaking with Kim, but she found a great transporter and expedited the paperwork over the weekend so that the... [ More ] |
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| Transport of Prius-Great! | | As a first time experience of transporting a vehicle, I have to tell everyone that Kim at TruAuto Transport is the absolute BEST! My father recently moved from Illinois to California. He is 89 yrs young but we did not want him to drive across countr... [ More ] |
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| Positive review of Tru Auto Transport | | I wanted my car transported on or about May 2, 2011 from Charleston, SC and delivered to Onset, MA on or about May 5, 2011.
My son-in-law recommended Magic Carpet Transport and I put my order with them on or about April 15, 2011. The quoted cost... [ More ] |
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| TRU AUTO TRANSPORT WILL NOT DISAPPOINT! | | I cannot speak highly enough of Tru Auto Transport, Inc. whom truly cares about their customers. I had never transported anything, and I came across Tru Auto Transport on a google search.
When I first spoke with Kim she made me feel very comforta... [ More ] |
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| Very Good Company | | I used Tru Auto Transport to transport my BMW from Ohio to GA. Kim Foster offered excellent customer service in the areas of communication, pricing, and overrall customer expectations. The driver was very nice as well, and I received my car in either... [ More ] |
| | | Monique | | 4/8/2011 12:28:00 PM |
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| The only transport service to use! | | As soon as Kim at Tru Auto Transport found out that I had to have my pickup delivered before a certain date, she got to work and arranged to have a driver load the pickup. Within two days the pickup was delivered to my house by Frankie, who took exce... [ More ] |
| | | Marlin | | 4/7/2011 7:53:00 AM |
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| Commendation to Tru Auto Trans!!!!!! | | Having personally delivered classic autos for a living for six years, I am aware of the concerns and uncertain feelings the buyer has, since most have only seen photos. I was apprehensive about having a classic shipped on open carrier, however, when... [ More ] |
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| Great Service | | Kim was great in her communication. She would inform you during each step of the process. Price competitive and service was great. Will use again. Can be trusted. [ View ] |
| | | Joe Mover | | 4/4/2011 10:11:00 PM |
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