| Excellend Service ! | | Thank you very much to the service provided by Sharon (broker) and Victor (Carrier)
Sharon: She is always available to pick up your call and willing to call you back as soon as possible if you leave her a succinct voice mail. She did what she said... [ More ] |
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| Excellend Service ! | | Thank you very much to the service provided by Sharon (broker) and Victor (Carrier)
Sharon: She is always available to pick up your call and willing to call you back as soon as possible if you leave her a succinct voice mail. She did what she said... [ More ] |
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| Transport antique automobile | | Greats service and no problems. I required an enclosed carrier to transport my 1940 Packard automobile and Henrik w/ Tokooe Better Auto Transportation took care of it completely. My time line was somehwat flexibile with certain conditions. Henrik o... [ More ] |
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| My Motorhome delivery | | My vehical is a 1999 Dodge B3500 van but a class B motorhome also. We had a lot of offers but because of it's size most carriers could not haul it but Henrik kept after it until we did. It was booked in a few hours and picked up the next morning than... [ More ] |
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| Thank you for an excellent service | | Thank you to Taz (Aaron) and to the driver (Borris) for an excellent service. I needed to send a BMW to my son in Oklahoma and it was done in a very smooth fashion. The car was picked up on the day it was booked. The driver gave me an estimated ti... [ More ] |
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| great service | | I was very satisfied with the service and the price was within my budget. Make sure you take pictures of your car and items. I checked everything and it was all there and my car was good. [ View ] |
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| First Class Service | | I had a Monte Carlo SS shipped to NJ....They called me and said they could have the car on the trailer in less than an hour... After I gave them the Okay, they wasted no time in picking it up. They said it would be there 3pm the following afternoon a... [ More ] |
|  | | Jason | | 11/20/2011 6:55:00 PM |
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| Delivery | | The delivery was early and that was the best part. I had a rental car and now I can return it early and save some money. Agent Joseph was very helpful and driver Victor was very professional and polite. I go anywhere where the job takes me. If I ... [ More ] |
| | | Ahmad Chandia | | 11/18/2011 3:12:00 PM |
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| rip-off | | I gave my deposit of $150 more than a month in advance, balance to be paid on pickup. Was told that I would be contacted some days prior to pick up with details. Tried to contact sale rep Derrick 5 days prior to pickup, just got voice mail. On day ... [ More ] |
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| DID NOT RECEIVE MY REFUND. A SCAM DO NOT USE! | | Do not use this company. They took a deposit, never shipped my car, assured me in writing and by phone several times they would refund me my deposit but never did. This is a scam as they are telling me that their merchant services shut them down an... [ More ] |
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| 1936 Internation 1/2 ton pick-up truck | | This was a $40,000 dollar vehicle that was transported by these people... I could not have ask for any better service. And the price was untouchable by any other quotes that I received. The driver unloaded this truck as if it were his own. Very pleas... [ More ] |
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| REVIEW | | After having my car listed with two other brokers who took my deposit but did nothing, these guys gave did not charge a deposit, but simply did the job. They gave the right price and time estimate. Great communication with them and the truck driver. ... [ More ] |
| | NATI | | 10/27/2011 4:54:00 PM |
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| DID NOT GIVE ME MY REFUND | | BEWARE OF THIS TRANSPORT WILL RIPPED YOU OFF BEEN A MONTH MY REFUND DIDNT CAME IN.KEEP ON CALLING THEN BUT STILL THEY DID NOT GIVE ME MY REFUND.
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| Excellent servuce | | My car broke down in Colby, KS while driving from Colorado to Kansas City. The local tow truck comany tried to fleece us with high costs for towing and repair. I went online and asked for quotes. Most transportation companies quoted around $ 650-850.... [ More ] |
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| Exceptional Service | |
The service provided was exceptional. I contacted the company from online info. Nick was very helpful and consistent with following through to make sure I was satisfied. The times for pick-up and delivery from door to door were as quoted. The drive... [ More ] |
| | | Barbra J | | 10/1/2011 10:11:00 AM |
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| Excellent Experience all Around! | | This was my first (several more to come) experince using a vehicle transport service. I had all the normal concerns with the safety, damage or time involved.
The cost was also a big factor. While this quote was $50 higher than others, the SUPE... [ More ] |
| | | Joe C. | | 9/28/2011 2:55:00 PM |
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| transport | | I was very happy with the service provided by tokooe better auto transport service. I had received many quotes by email Tokooe was the best price and Christa was great to work with. I was nervous I had shipped my husbands car to our son in Miramar Ca... [ More ] |
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| transport | | I was worried when I had set up the transport of my husbands car to send to my son stationed in Miramar. Christa all would work out well. The price was lower then all others I had received by email. She worked to get me a carrier and one that would a... [ More ] |
| | | kathy buchanan | | 9/15/2011 9:29:00 AM |
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| Job Well Done! | | I shipped two cars enclosed from Arizona to North Carolina without hitch with these guys. The sales and the service was outstanding. I strongly recommend these guys! [ View ] |
| | | PHZ to CLT | | 9/8/2011 12:27:00 PM |
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| outstanding company, very reliable | | This is an outstanding company. The driver contacted us and was very nice. He took great care of our vehicle. The person I spoke with was honest and desirous of pleasing us and helping us in what ever way they could. They were easy to reach and had g... [ More ] |
| | | guy d | | 9/4/2011 11:56:00 PM |
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| On time drop off. | | This was a great experience having to move my car on such a short notice. i would use this company for any of my future transportation needs. Christa was very nice, and a pleasure to talk to. I work in the Customer service field, i only hoped i had h... [ More ] |
| | | Bryan | | 8/30/2011 11:13:00 AM |
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| Very easy | | The salesperson was very helpful and nice and she ensured me that if I had a change in plans, they would refund my deposit and not rip me off. The payment and scheduling process was very smooth and there was no hassle. I wanted to schedule my pick up... [ More ] |
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| Great Service | | I was initially quite concerned about moving my car all the way across the country.
These guys are pros.
they responded in person on a saturday
the car was picked up on wednesday and the driver was in constant communication up to the pick and drop... [ More ] |
| | | Doug | | 8/12/2011 12:18:00 PM |
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| Good experience | | My contact with Christa was very helpful. The price was just right. the time frame of pick up was perfect. I would use this company again. [ View ] |
|  | | David Wenner | | 8/12/2011 11:50:00 AM |
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| Very Happy | | I was a little worried because I have heard bad things about using a broker but everything worked out great. My truck came on time and the driver was unbelievably nice. He called me updating me on his ETA even offered to drop off at my convenience.... [ More ] |
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| A perfect transport | | These people are wonderful! In the dog eat dog business that they are in they were a blessing. I had to transport a car due to a divorce settlement. Pat made the arrangements, and Joe explained all the in's and outs of scheduling a transport after I ... [ More ] |
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| 70 Olds | | I am very happy with the service and support of this company. They helped all the way through from price quote to delivery. When I had question Christa found the answers. In the future I wiill use tokooe for my auto transportation needs. thanks agai... [ More ] |
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| Tokooe Recommended | | Great Service! I fully Recommend the service that Tokooe Better Auto transportation offers. The representative that i worked with was always available to me and offered reliable and prompt service. I would use this company again if I had to and i ... [ More ] |
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| Took deposit, never called back | | First, the service was great, they called me rather quickly, Pat took all my info including my credit card for a $150 deposit. They're system was showing my card declined so they kept running it, they ended up charging my debit card four times which ... [ More ] | | Unfortunately the customer is not telling the story accurately. As mentioned on our website, on emails that we sent and during communication with our sales people, it could take up to 10 day to dispatch your car. We would never promise/guarantee a dispatch within 2-3 days as the customer claim we did. (please review the short text on our quote email and review our website).
For some reason, instead of calling his account manager or emailing her, the customer kept calling an extension of an employee who was out of the office for two days. Once that employee got back to the office he got the message and we called the customer immediately.
The customer NEVER asked to cancel the order, not in his messages and not when we called him. AFTER we spoke with him, he expressed his interest for us to keep looking for a truck for him and only after he left this review…strange people.
Once we saw that we told the customer that it would be difficult for us to work with him, we cancelled the order and refunded him immediately.
The multiple charges that the customer mentioned were caused by the customer error with regards to new billing address. The customer told this to us himself and problem was solve immediately. All of this is well documented in emails between us and the customer.
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| | | Kenny T. | | 6/10/2011 11:18:00 AM |
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| Good and honest company | | After hearing so many lies just in order to get my order, these guys told exactly how it works and what I should expect to. It took them a bit of time to find a truck, but shorter then what they told us.
Great guys, honest, responsive. [ View ] |
| | | Isaac L | | 5/17/2011 6:28:00 PM |
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| Honest and Fair | | They explained me how it works, told me what to expect for in terns of times and scheduled and then over delivered.
Please to work with [ View ] |
| | | Nate Koch | | 5/16/2011 6:54:00 AM |
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| Very good experience | | I had a very pleasant experience with them. It took them 3-4 days to arrange for the truck. Truck showed up on time. Good communication. Reasonable price. I would definitely use them again.
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| | | Élan S. | | 5/1/2011 11:24:00 PM |
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| Good Price, Quality service | | Very reasonable price, not the cheapest, not expensive, quality service, got back to me every time promptly, followed up properly with me and truck. [ View ] |
| | | Joe L. | | 4/24/2011 6:08:00 PM |
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Archived Reviews
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Valley Solutions, Inc.