The Auto Transport Group  | |
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Have your own experience with The Auto Transport Group to share? Click Here to add a review. Overall Rating (Last Two Years*):  
133 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
The Auto Transport Group reports that they have an average of 10000 customers per year. Currently, this site has 81 reviews posted by individual customers for the past 365 days. So approximately 0.81% of The Auto Transport Group customers have posted a review.
This means that 99.19% percent of their customer’s opinions are not represented on this site. |
| Good Service | | Car was picked up on time and actually delivered a day early. Luckily we were able to have a friend help to receive the car since we weren't going to be there until the following day. Better early then late, I guess! I would use them again. [ View ] |
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| HORRIBLE EXPERIENCE! TERRIBLE CUSTOMER SERVICE! | | After over 3 weeks, I finally received my car. From the very beginning, when the trucking company loaded my car I knew I may have made a mistake hiring this company. The driver first parked the truck in a rocky field which my car had to be driven ... [ More ] |
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| Great Shipping Company | | Overall this is a great shipping company. They have shipped 5 of my vehicles for me and this the first time that there has ever been a problems and I understand that's no one is perfect and its not the drives faults if traffic or weather delay them. ... [ More ] |
|  | | Corey | | 12/17/2010 11:39:00 AM |
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| got it done | | I was concerned after talking to so many different companies about this move. I did not know who to trust and it was extremley important that this happened in the time I needed. I got contacted by the auto transport group and the team there gave me c... [ More ] |
| | | Justin | | 12/16/2010 4:30:00 PM |
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| Worst experience ever! | | I called Auto Transport for relocation from Az to Ut. The company started out very helpful and kind, they ALWAYS returned phone calls and answered questions before they had the deposit.
Our job relocation fell through, leaving us with no job. We c... [ More ] | | this customer did book with us and we had assigned a driver to the file i do understand that you needed to cancel but once the driver is assigned i can not refund the deposit because i had to pay the driver his dry run fee and on two vehicles it was the whole deposit. we will credit you to a future move. as far as not being able to reach us we talked with this customer every day and tried to explain how we got charged the dry run fee and there was nothing for us to refund. we do understand as far as untrustworthy and unreliable we assigned a driver for the dates needed. [ view ] |
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| Highly Recommended | | Back in June of this year I relocated to California for business from New York and utilized The Auto Transport Group, needless to say that the experience was the least of my worries when moving cross country! From the moment that I was contacted by a... [ More ] |
| | | Anthony | | 12/8/2010 9:08:00 PM |
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| Auto Transport Group, | | My experience with the company was excellent... Mr.Preet was the person who handled my order. He did an excellent job. Im very pleased with their comstomer service. [ View ] |
| | | Jennifer Bruce | | 11/20/2010 1:19:00 PM |
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| None Better | | This is a professional transport broker. The communication was superb from Dan, Anthony, and his team. The price to move my motor home was very competitive and on schedule. What's more, The ATG contracted with an experienced mover/driver that also pr... [ More ] |
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| Good Service | | 1. Pick up and delivery were on time.
2. The price was accurate.
3. They lived up to promise.
4. Agent Sean was excellent. Driver Ellis Mitts did an excellent job. Agent Dianne was very unfriendly, but when I switched to Sean everything turned out... [ More ] |
| | Giri | | 10/20/2010 10:08:00 PM |
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| A wonderful experience | | I recently transported my vehicle from California to Florida using the Auto Transport Group and am very happy with my experience. The staff was extremely knowledgeable and courteous and provided excellent customer service and prompt delivery. I stro... [ More ] |
| | | James Amedeo | | 10/19/2010 5:34:00 PM |
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| Never picked up | | I had a very tight window to arrange transportation and the Auto Transport was the first company to provide a price and pick up date that meet my needs. It went DOWNHILLL from there. I called the afternoon of the pick up date only to be told there ... [ More ] |
|  | | J. Anders | | 10/18/2010 6:47:00 PM |
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| great service! | | Was great came on time driver was polite and they helped me with the price!
i placed my order with standard shipping on Mon and they had my car picked up on wed.
and on top of the fast pick up the driver dropped my car to me on Sat morning all of t... [ More ] |
| | | bryan | | 10/15/2010 9:35:00 AM |
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| California to North Carolina | | This was a great first time experience. Heard so many horror stories. Jarin took the order and did great follow up. The car was contracted to Big Dog Trucking out of North Carolina. The driver called me for a pick up date and time. They were courteou... [ More ] |
| | | Donna | | 9/14/2010 11:17:00 PM |
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| Friendly and reliable response | | Preet was friendly, responsive, and professional. He actually secured me a trucking company while we were on the line, and we weren't dawdling or making small talk! Preet helped me think through the need to rent a car on one side of the country or th... [ More ] |
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| SUV Transport | | This was not an easy transport as I was getting the vehicle transported for someone else, my son who is away at school. The car came from California ans was shipped to him in Missouri. I live in the southeast. They worked with me to get the SUV fro... [ More ] |
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| Very satisfied | | My auto move went excellent,everything went smoothly as planned. Auto transport group was very professional,on time,and courteous the whole way through. I would definatley recommend them and use them for any future auto transports. [ View ] |
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| Excellent | | This is the second time I moved my car after having a horrible first experience with a different company I used out of Massachusetts. I was very skeptical but after talking to Rick and Preet I felt very comfortable. The pick up was right on time and ... [ More ] |
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| Honest, Excellent Service | | I recieved excellent service, The price that was set for my transport was better than what i had imagined, My car was picked up as well as dropped off early, and the customer service was unlike any other place i had been to. I would highly reccommend... [ More ] |
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| Unable to ship / Lied & Threatened | | They Called & sold us the expedited shipping ,they made mistakes all the way. they were unable to find a shipper, told us that it wouldn't fit on the truck after waiting a week.Okay just move on right, WRONG,They lied to us , threatened us, refus... [ More ] |
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| Great job! | | Fast schedule pick up as promise, good communication, driver from LAZI Auto Transport have very good manner, friendly, and most of all the driver call ahead several times to let us know when he will be arriving at our home in Pickerington, OH to pick... [ More ] |
| | | Vinh Tran | | 8/18/2010 5:45:00 PM |
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| Dishonest | | I recently place an expedited order with the auto transport group only to find them to be fast talking an dishonest. I paid 800 which is well over average in order to get my car moved in a timely manner. I was told before giving a deposit they had a ... [ More ] | | the refund was proccessed on 8-10-2010 for the delay and it takes up to 7 buisness days for the refund to reflect on the account. we never lied to cust and still had him on the truck within 3 days from the time he placed the order we were honest with him from begining and we are that way with all of our customers if we are wrong we make it right! [ view ] |
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| The only company that I will use in the future | | I decided on the expedited shipping. My truck was picked up on Thursday, the day after it was ready for pickup and was delivered on Monday. Super Fast Shipping and excellent communication, what more could you ask for.
Michael C
Overland Park, K... [ More ] |
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| Perfect Service | | I spoke with Nick on shipping my vehicle from Florida to California. They had it picked up and delivered on the EXACT dates they told me. I wouldn't of made it to my new job if they had not come on the dates specified. Thank you for making this a ... [ More ] |
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| Easy, no stress | | This was an easy and quick move! Our son just started college and we decided it would be cost efficient to use a shipping company rather than drive the car down ourselves. Let me tell you, this was the correct desicion! We were faced with this decisi... [ More ] |
| | | Anthony Campoli | | 7/26/2010 11:42:00 AM |
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| Great E | | This is my first time using the Auto Transpot Group. In my line if business I transport vehicles on a regular basis and I must say; out of all the auto transport companies I have done business with, none have met my needs and expectations as well as ... [ More ] |
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| Excellent Service | | I heard a lot of horror stories about shipping a car and after reading reviews I decided to go with The Auto Transport Group.I called and spoke to Rick and I went with the enclosed shipping for my 1976 Corvette.This is a show quality car and I was ve... [ More ] |
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| Upfront and Honest Service | | I was moving a vehicle to northern Michigan and was told by a number of companies some pretty low rates. I went with one and they never found a driver. After talking to Dan, I was explained the full details about my location and that it requires mo... [ More ] |
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| review | | This co. is one to be trusted, they did what they promised. You hear and read some reviews of some company that promised to del. your car and then the nightmares began, Well not this one they deliver. [ View ] |
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| overall average, but the delivery driver wasn't that great | | The overall service is on average. Sean from the Auto Transport Group is very responsible and replied my email and phone call promply. The car was picked and shipped from Virginia to Seattle within one week which is quite impressive.
But I ... [ More ] |
| | | Shengyu Zhang | | 7/6/2010 8:15:00 PM |
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| SK Trucking LLC | | My experience with the broker The Auto Transport Group was excellent. Anthony and Rick were outstanding at meeting my needs. Once the car was turned over to SK Trucking LLC, things changed. The truck was over 5 hours late for pick-up. My broker a... [ More ] |
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| Verypleased. | | We were extremely pleased with the service. The vehicle was delivered right to our door and the two men who delivered it were very competent and reliable calling us along the route for updates. [ View ] |
| | | Gerard Moss | | 6/21/2010 4:47:00 PM |
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| The Auto Transport Group | | My vehicle was a pain, a massive pain. And they got it to NC with no problems. They worked in to the night to get it off of the trailer (My vehicle caused the problems.) No complaints from the driver. If I EVER have to move a car, I know who will be... [ More ] |
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| Got my business | | Shipped our modified Jeep to Florida for a show. The Auto Transport Group brought the Jeep back to California. Was very worried and stressed about trusting someone to bring it back, with all the horror stories I've heard, but Auto Transport Group did... [ More ] |
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| service | | I was very pleased with the service I received. After working a month with another company and spending $200, i never received my car. After one day working with Auto transport, They had a driver and my car was picked up. Two days later I received... [ More ] |
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