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Suncoast Auto Transport Inc. 
Location:8286 Business Park Drive
Port Saint Lucie, FL 34952
Phone Number:866-561-4457
Secondary Phone Number:772-224-8318
Website:http://www.suncoastautotransport.com
Time On Site:5 Year(s), 0 Month(s). Since 5/11/2008 6:52:00 PM
FMCSA Licensing:
MC-638799
AuthorityStatus
Common CarrierNone
Contract CarrierNone
BrokerActive
 View government license and insurance information.
Company Type:
(Interstate)
Broker
** This information is generated by the FMCSA Information **
Other Names:
(using or used this MC number)
Jet Auto Transport |
 
Suncoast Auto Transport takes all the hassle out of shipping your vehicle. We are proud to offer a wide variety of services to our clientele. Not only are we able to ship your car or truck, we also specialize in transporting motorcycles, boats, oversized vehicles, and inoperable vehicles. Our entire team is readily available in order to make transporting your vehicle as easy and as quick as possible.
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Overall Rating (Last Two Years*):


172 ratings & reviews posted


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  • Do The Reviews Accurately Represent This Company?
    Suncoast Auto Transport Inc. reports that they have an average of 5000 customers per year. Currently, this site has 108 reviews posted by individual customers for the past 365 days. So approximately 2.16% of Suncoast Auto Transport Inc. customers have posted a review.

    This means that 97.84% percent of their customer’s opinions are not represented on this site.
    Next Reviews on Suncoast Auto Transport Inc.
    Subject: Bad experience
    Review:Neal quoted $500...ended up paying $850...he claimed due to high season, but is the end of May still high season...I think not. The car carrier selected by them was poor. It was made very clear that Neal's commission was reduced by $50 and could we ... [ More ]
    Rating:
    Poster:Paula Mastronardi
    Date:5/24/2013 2:06:00 PM
    Subject: MI to VA minivan transport - Excellent
    Review:Suncoast was great. Truck broke down prior to pick up-lost a few days. L&W Transport, Will and Mike, were fantastic. We were pleased with the process. [ View ]
    Rating:
    Poster:P Fitz
    Date:5/21/2013 12:49:00 PM
    Subject: Didn't end up needing the car shipped, but very impressed with customer service
    Review:After speaking with close to 10 companies to have a car shipped from Memphis to Brooklyn, I decided on suncoast because Neil, with whom i had spoken, was very nice, seemed honest, and did not seem like he was pressuring me at all. I had some difficu... [ More ]
    Rating:
    Poster:Judah
    Date:4/28/2013 7:33:00 AM
    Subject: Great!
    Review:I had a great experience getting my car shipped and would definitely use them again. It was literally door to door service. Much easier than driving across the country on my own! [ View ]
    Rating:
    Poster:Jenny
    Date:4/1/2013 5:32:00 PM
    Subject: 1965 Dodge Coronet from WA. to Illinois
    Review:Suncoast Auto Transport was by far the most reliable and honest company thet I've used in 15 years. I have had cars delivered from California, Oregon Washington, Pennsylvania and Ohio. By far these people were the best. Great Price and Prompt Delive... [ More ]
    Rating:
    Poster:Joe P.
    Date:3/28/2013 1:26:00 PM
    Subject: Great Service
    Review:Excellent service with great follow up. Driver kept in contact with schedule updates. Driver was very courteous. Would definitely use them again. [ View ]
    Rating:
    Poster:Bob
    Date:3/28/2013 9:04:00 AM
    Subject: Moving to Houston
    Review:I would use this service again. They came on time, delivered on time and everything was as expected. [ View ]
    Rating:
    Poster:Nancy
    Date:3/15/2013 8:02:00 PM
    Subject: Transportation needs.
    Review:I called SunCoast Auto Transport, and in a couple of days the driver called and said he was on his way. which was really faster than we had thought. He was very helpful and very professional, he took very good care of our car when loading it on the t... [ More ]
    Rating:
    Poster:Keith Head
    Date:3/15/2013 4:54:00 PM
    Subject: Patience
    Review:Suncoast contracted to have Chad Transportation Services pick up our Prius in Florida and ship it to Iowa. The drivers name was Reggie. This poor guy must have been very glad to finish with our delivery. He was very patient and he persevered through ... [ More ]
    Rating:
    Poster:Conni Doughan
    Date:3/13/2013 10:09:00 AM
    Subject: Customer service
    Review:Jon & his staff were excellent at keeping me informed. No surprises. Job well done. I will be pleased to recommend Suncoast to my friends. [ View ]
    Rating:
    Poster:Bob Krantz
    Date:3/12/2013 9:14:00 PM
    Subject: review of service
    Review:Excellent service. The staff was polite and helpful. Very courteous. I would recommend this company to any friend who asked about their transporting service. [ View ]
    Rating:
    Poster:JoAnn Caito
    Date:3/8/2013 5:20:00 PM
    Subject: Perfect
    Review:They did everything they promised to do. No complaints whatsoever. Reasonable price. What else can I say? [ View ]
    Rating:
    Poster:Teresa
    Date:3/8/2013 2:53:00 PM
    Subject: Excellent service from both
    Review:I was skeptical about shipping a vehicle when I found out i couldn't walk into an office and talk to a person. I was also skeptical when i found out that Suncoast wasn't the actual shipper, but the broker. My fears were thankfully relived. Not onl... [ More ]
    Rating:
    Poster:Timothy MettsThis reviewer reports they were or plan to compensated for posting this review.
    Date:3/7/2013 12:38:00 AM
    Subject: SunCoast car transport
    Review:First time experience and I have no complaints. Sun coast made it easy and the driver, Henry was courteous and responsible [ View ]
    Rating:
    Poster:nancy m
    Date:3/6/2013 4:01:00 PM
    Subject: Excellent Company for Vehicle Transport
    Review: Very helpful and knowledgeable staff that worked to make sure transportation of vehicle was on time. I would recommend them highly for vehicle transport. [ View ]
    Rating:
    Poster:John
    Date:3/5/2013 11:37:00 AM
    Subject: nice
    Review:great delivery,on time,very nice people , great price,all around great service.allways called me for time of delivery. [ View ]
    Rating:
    Poster:j biggThis reviewer reports they were or plan to compensated for posting this review.
    Date:3/1/2013 7:30:00 PM
    Subject: promise kept
    Review:Best prompt and honest service ever. Love these guys. They promised and delivered fast. Will definitely do business with them again. [ View ]
    Rating:
    Poster:Abraham
    Date:2/28/2013 1:38:00 PM
    Subject: TRANSPORTING NEEDS
    Review:WHEN I CONTACTED SUNCOAST TRANSPORT, I FOUND NEAL PERKINS TO BE EXTREMELY POSITIVE AND PROFESSIONAL. I FOUND THE QUOTE FOR TRANSPORTING MY VEHICLE TO BE QUITE REASONABLE. THE AGENT EXPLAINED EVERYTHING THAT I COULD AND COULD NOT EXPECT FROM THE CO... [ More ]
    Rating:
    Poster:SANDRA BARNETT
    Date:2/27/2013
    Subject: Review
    Review:The company was very professional from first contact through the delivery of my truck. The dirt was only from traveling and only needed a truck wash. Excellent company to do business with. I would definetly recommend this company and I will use it ag... [ More ]
    Rating:
    Poster:Sally Bousquet
    Date:2/23/2013 3:36:00 PM
    Subject: Customer Service
    Review:Our experience with Suncoast and the carrier couldn't have gone smoother or been better! They were both professional and responsive which helped make the transport hassle free. Keep up the great service!! [ View ]
    Rating:
    Poster:Sue
    Date:2/20/2013 12:49:00 PM
    Subject: great dealing with suncoast
    Review:great they did what they said, had problems with over places no problem with suncoast :) i would use them again if needed too [ View ]
    Rating:
    Poster:carolynThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/19/2013 11:20:00 AM
    Subject: Specific experiences with the auto transporter
    Review:Very happy and satisfied with the services and the personnel who handled the transaction. I will be recommending this company to any friend or family who will be in need of this services. Excellent service from beginning to end. Exceeded my expectati... [ More ]
    Rating:
    Poster:Susan Zurek
    Date:2/15/2013 6:20:00 PM
    Subject: SunCoast rocks
    Review:I'm writing to expressl appreciation for the professional auto transport brokerage service provided by Neal and his team at Sun Coast. My job was scheduled quickly, his return calls were prompt, his broker's fee was fair, and there was no funny busi... [ More ]
    Rating:
    Poster:Nick
    Date:2/13/2013 5:42:00 PM
    Subject: 93 Corvette Transport
    Review:Excellent service. Car was available earlier than planned. Driver even helped me load the car on my trailer for transport to my house, since I live on a street that is too small for a transport truck. I will use them for the next car I buy. ... [ More ]
    Rating:
    Poster:Robert Kostaras
    Date:2/12/2013 12:38:00 PM
    Subject: Suncoast car move to Connecticut
    Review:They prep work over the phone was very professional, responsive and accurate. They were able to get a truck for loading in one day and the delivery to the destination was on time(5 days) without any damage. The whole process was reasonably priced (... [ More ]
    Rating:
    Poster:Harry Benas
    Date:2/11/2013 6:42:00 PM
    Subject: Car Transport
    Review:The quote was exact and Suncoast and the transporter were excellent to deal with. Very professional and prompt. [ View ]
    Rating:
    Poster:Buck McKinney
    Date:2/10/2013 11:18:00 AM
    Subject: Suncoast Auto Transport
    Review:First time I ever transported a car. I found them informative and responsive whenever I had a question. Driver was excellent and helpful. I would use them again, without a hesitation. Neal was responsive whenever I had a question (and I had a few... [ More ]
    Rating:
    Poster:Rich S
    Date:2/5/2013 5:01:00 PM
    Subject: Great Service!
    Review:Not only were these guys reasonable with their pricing, but they were one of the top rated companies on the BBB; thus, I knew that I could trust them. They explained the whole process to me and there were no surprises. Excellent customer service and ... [ More ]
    Rating:
    Poster:D. White
    Date:2/5/2013 4:57:00 PM
    Subject: Excellent Communication, price & transport time
    Review:I highly recommend Suncoast Auto Transport and Jon Genereux. Jon is an excellent communicator. Suncoast got my vehicle to me quickly, safely and with the best price too! Thank you Suncoast! [ View ]
    Rating:
    Poster:Lori H
    Date:2/4/2013 5:37:00 PM
    Subject: Transport vehicle from FL to SC
    Review:The shipping process with Suncoast could not be better. They are an actual member of the BBB,unlike most brokers that will contact you. The ship from Fl to SC was posted and completed in two days. The driver was in constant contact all the way. This ... [ More ]
    Rating:
    Poster:Edward Galloway
    Date:2/3/2013 7:57:00 AM
    Subject: Suncoast Car Transport Review
    Review:They were given short notice on when to pick up the car. If it had been later, it would have seriously impacted my plans. Since they arrived even before I would have even thought, it made me know they were serious right from the beginning. I was noti... [ More ]
    Rating:
    Poster:Stewart McCormick
    Date:1/28/2013 5:34:00 PM
    Subject: Quick Delivery!
    Review:Suncoast was great to work with. The driver had some truck issues on the original pick up date, but was able to come first thing the next morning. The dispatcher was very helpful and sent me text message updates on pick up and drop off times. They we... [ More ]
    Rating:
    Poster:Deanna Wilkes
    Date:1/24/2013 2:15:00 PM
    Subject: vehicle transportation
    Review:when i went on line to find a carrier to take my car across country after clicking on find a carrier i got at least 20 hits i had people calling me and emailing me i went with this 1 company and they took me for my deposit, i then went on the BB... [ More ]
    Rating:
    Poster:mike brown
    Date:1/18/2013 9:16:00 AM
    Subject: Very Smooth Process!
    Review:This was the easiest auto transport I have experienced. (we have done about 4) Very prompt, honest. Did just what they said they would do in the time frame and car arrived one day earlier than promised. Not hidden fees. [ View ]
    Rating:
    Poster:P. Nelson
    Date:1/17/2013 5:15:00 PM
    Subject: Less Expensive than others, Honest & Prompt
    Review:This is our first experience transporting a vehicle. My son's ex defaulted on a loan he had co-signed for her years ago when they were married and when he returned from Afghanistan found out she had allowed it to be repo'd. With only a couple days ... [ More ]
    Rating:
    Poster:wendy
    Date:1/17/2013 4:35:00 PM
    Subject: transporting vehicle
    Review:our whole experience with Suncoast was excellent and would recommend their company to anyone transporting a vehicle [ View ]
    Rating:
    Poster:Lesley Driscoll
    Date:1/17/2013 8:11:00 AM
    Subject: Great Company
    Review:I've shipped my car a couple times before, but this company has by far been the best. They got me the fastest pick up possible, completely reliable, and great price matching offers. The staff was very kind and helpful which is hard to find in this bu... [ More ]
    Rating:
    Poster:Salina
    Date:1/4/2013 10:56:00 AM
    Subject: Arizona to Michigan
    Review:Used Suncoast Transport to ship vehicle from Phoenix to Detroit. No problems. No complaints. No hidden fees. I would highly reccomend Suncoast Transport. The sales rep John Genereux was very helpful with the many questions I had for him. Vehicle... [ More ]
    Rating:
    Poster:Kelly Shea
    Date:1/4/2013 10:38:00 AM
    Subject: Very prompt service
    Review:Suncoast management was very easy to deal with and very nice. The contracted driver was knowledgeable and friendly. I felt comfortable signing over my vehicle to him. [ View ]
    Rating:
    Poster:Chad
    Date:12/28/2012 11:21:00 AM
    Subject: Will use again
    Review:We have now used Suncoast twice, the customer service is excellent. The information given upfront about how the transport will work and timing was invaluable. [ View ]
    Rating:
    Poster:Melina
    Date:12/27/2012 12:44:00 PM
    Subject: Excellent Service
    Review:I was worried about shipping my car and Jon at Suncoast took his time to explain everything and answer all my questions. Once my car was picked up I contacted the customer service department for status and talked to Sherri who was just as helpful and... [ More ]
    Rating:
    Poster:carol
    Date:12/23/2012 5:50:00 PM
    Subject: Door-To-Door Service (Not!)
    Review:The carrier contracted to transport my vehicle was unable to provide door-to-door service. At pickup, I was obliged to drive 0.5 mi to meet the driver at his rig. I then had to walk 0.5 miles home in the dark. At delivery, the rig could not be bro... [ More ]
    Response:As our customers are advised over the phone, and as it clearly states in our authorization forms and on our website, the carriers deliver directly to the address provided as long as their trucks can safely get there without breaking laws or damaging vehicles on the truck. 98% of the time they deliver right to the door but there are of course instances where they cannot physically get to the door. Some examples of this are when the location is on a very narrow street where the truck simply cannot fit, on a dead end where they have no way of turning around, a very steep hill that the big truck cannot get up (ex. some areas in San Fran), or a street with low trees that could scratch the vehicles. They also cannot legally get into gated communities or in some areas in Washington DC. [ view ]
    Rating:
    Poster:Dan Adamo
    Date:12/22/2012 1:17:00 AM
    Subject: Ford Escape shipped from Florida to Ohio
    Review:My wife made an online inquiry about shipping our Ford Escape from Naples, Florida to Cincinnati, Ohio and put in my email address and phone number and I was inundated with offers to ship my car. I received quotes from $450 to $1000 via phone and em... [ More ]
    Rating:
    Poster:Arlen Rissover
    Date:12/21/2012 12:06:00 PM
    Subject: Suncoast Auto Transport- Reliable & Honest!
    Review:From the start, Neil Perkins was polite and upfront about all the transporting details. The pick up in California was right on time and then the delivery across country, 3,000 miles to Florida, had one tiny glitch with an ill driver, but calls were ... [ More ]
    Rating:
    Poster:Shawn P.
    Date:12/20/2012 9:46:00 PM
    Subject: Great Service
    Review:I would highly recommend this service to anyone who buys a car on eBay auctions or the like. The price is fair and the amount of time and money that it saves really makes it worthwhile. Thanks so much. [ View ]
    Rating:
    Poster:Rob Hyland
    Date:12/20/2012 8:53:00 PM
    Subject: Transport
    Review:Jon at SunCoast Auto was very patient with me and answered all of my questions. The car was picked up on the date it was supposed to be picked and delivered two days early in perfect condition. I would highly recommend SunCoast Auto Transport. [ View ]
    Rating:
    Poster:Trish G
    Date:12/20/2012 3:44:00 PM
    Subject: Toyota Corolla
    Review:Entire experience was smoothe. Any concerns I had were answered immediately. They were pleasant,courteous and helpfulal all times. The driver was pleasant and competent. I would use this service again without a care. [ View ]
    Rating:
    Poster:Janice Fineman
    Date:12/19/2012 3:23:00 PM
    Subject: Too good to be true, bait and switch
    Review:got the quote through one of those websites that submits your details to a bunch of shipping companies. I liked their rates and was under the assumption that they could get my car shipped at that price in a sane timeframe. What they DON'T TELL YOU ... [ More ]
    Response:Suncoast does not give 'lowball' quotes to customers or potential customers. As this customer states, we never charge anything until a vehicle is dispatched to a carrier so for us to give quotes that will not move a vehicle does not make since at all. We price everything to move within your time frame. At customers requests, we will match lower quotes received from other companies but as this customer has also written, "Suncoast very clearly tells you that sometimes your car can't get picked up at that price.." We will try our best to get your vehicle picked up at a lower price than we quoted if requested by the customer but we also take our time to explain this industry to our customers and the problems they may run into when trying to locate a carrier at a lower rate. Customers always have the option to adjust the rate back up to the original quoted price if their vehicle does not move for the price they requested. This person also states that it is better to go directly through a carrier but unfortunately that is just not how this industry works. It is designed so that customers can have access to thousands of carriers thus allowing their vehicle to get picked up at a reasonable rate within the time frame requested. This also allows carriers to leave with full loads, also lowering rates for customers. As previously stated, we take the time to answer all questions, explain the industry and give our professional opinions regarding pricing, dates, ect. Ultimately the final decisions are left to our customers but when they do not take our advice regarding pricing there are unfortunately times when locating a carrier takes longer than the customer would like. [ view ]
    Rating:
    Poster:A.D.
    Date:12/11/2012 3:12:00 PM
    Subject: car pick up
    Review:dealing with suncoast was a pleasure pick up my car on time and delivered it when they said they would. If i ever ship a car i would recemended them to my friends. Customer service was great Neil was great he had answer for all my question. [ View ]
    Rating:
    Poster:Mike
    Date:12/10/2012 6:38:00 PM
    Subject: Deceitful; Poor Customer Service; RUDE
    Review:I had to endure rude voice mails and text messaging from Simeon... obviously customer service was not included in his training. My vehicle was NOT picked up on the scheduled pick up day. I had taken the day off and Suncoast did not even provide m... [ More ]
    Response:This is COMPLETELY UNTRUE. This person 'attempted' to make disputes with the BBB and was not able to do so because everything she stated is completely inaccurate and we proved that. Her vehicle WAS picked up within the scheduled time period. It would have actually been picked up a little earlier if she would have answered her phone when the driver was trying to contact her. The driver made several attempts to contact her to be able to pick up the vehicle and our dispatcher Simeon also made many attempts to contact her so that her vehicle could be picked up on schedule. When she finally answered her phone she was very irate and completely out of line. We were only trying to do our job and make sure everything went as planned for her transport. She is complaining that her credit card was charged $50 more but she is failing to mention that she paid the driver $50 less, thus paying the exact amount she was suppose to pay. We most certainly do honor every last word in our agreement but this customers vehicle was picked up within the scheduled time. Her vehicle arrived in Hawaii on the exact day it was suppose to and we also saved her $200 on the transport to Hawaii by booking with our company but she failed to mention that as well. The only thing true in this complaint is that we will not accept that we handled this shipment wrong. We did everything we were suppose to do, the driver waited around for her until she finally picked up her phone so that he could pick up her vehicle, and we delivered her vehicle on time. In the rare event that a vehicle is not picked up on time, we have no problem refunding any moneys charged if the customer chooses to cancel. We have paperwork on this order that has times, dates,prices and her signature on it to prove that her accusations are not true. This is why the BBB would not let her pursue her complaints. If anybody that reads this has any questions about times, prices, scheduling, or our money back policy please do not hesitate to contact us and we will gladly explain everything so that you as a customer know exactly how the transport process works and can make the best decision possible for your transport needs. [ view ]
    Rating:
    Poster:T.H.
    Date:12/1/2012 2:34:00 PM

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