Suncoast Auto Transport Inc.  | |
| Location: | 8286 Business Park Drive Port Saint Lucie, FL 34952 |
| Phone Number: | 866-561-4457 |
| Secondary Phone Number: | 772-224-8318 |
| Website: | http://www.suncoastautotransport.com |
| Time On Site: | 5 Year(s), 0 Month(s). Since 5/11/2008 6:52:00 PM | | FMCSA Licensing: | MC-638799 | Authority | Status | | Common Carrier | None | | Contract Carrier | None | | Broker | Active | | View government license and insurance information. | Company Type: (Interstate) | Broker ** This information is generated by the FMCSA Information ** | Other Names: (using or used this MC number) | Jet Auto Transport | | | | | Suncoast Auto Transport takes all the hassle out of shipping your vehicle. We are proud to offer a wide variety of services to our clientele. Not only are we able to ship your car or truck, we also specialize in transporting motorcycles, boats, oversized vehicles, and inoperable vehicles. Our entire team is readily available in order to make transporting your vehicle as easy and as quick as possible. |
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Overall Rating (Last Two Years*):      172 ratings & reviews posted
Do The Reviews Accurately Represent This Company? Suncoast Auto Transport Inc. reports that they have an average of 5000 customers per year. Currently, this site has 108 reviews posted by individual customers for the past 365 days. So approximately 2.16% of Suncoast Auto Transport Inc. customers have posted a review.
This means that 97.84% percent of their customer’s opinions are not represented on this site. |
| Bad experience | | Neal quoted $500...ended up paying $850...he claimed due to high season, but is the end of May still high season...I think not. The car carrier selected by them was poor. It was made very clear that Neal's commission was reduced by $50 and could we ... [ More ] |
|      | | Paula Mastronardi | | 5/24/2013 2:06:00 PM |
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|      | | P Fitz | | 5/21/2013 12:49:00 PM |
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|      | | Judah | | 4/28/2013 7:33:00 AM |
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| Great! | | I had a great experience getting my car shipped and would definitely use them again. It was literally door to door service. Much easier than driving across the country on my own! [ View ] |
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| 1965 Dodge Coronet from WA. to Illinois | | Suncoast Auto Transport was by far the most reliable and honest company thet I've used in 15 years. I have had cars delivered from California, Oregon Washington, Pennsylvania and Ohio. By far these people were the best. Great Price and Prompt Delive... [ More ] |
|      | | Joe P. | | 3/28/2013 1:26:00 PM |
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| Great Service | | Excellent service with great follow up. Driver kept in contact with schedule updates. Driver was very courteous. Would definitely use them again.
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| Moving to Houston | | I would use this service again. They came on time, delivered on time and everything was as expected. [ View ] |
|      | | Nancy | | 3/15/2013 8:02:00 PM |
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| Transportation needs. | | I called SunCoast Auto Transport, and in a couple of days the driver called and said he was on his way. which was really faster than we had thought. He was very helpful and very professional, he took very good care of our car when loading it on the t... [ More ] |
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| Patience | | Suncoast contracted to have Chad Transportation Services pick up our Prius in Florida and ship it to Iowa. The drivers name was Reggie. This poor guy must have been very glad to finish with our delivery. He was very patient and he persevered through ... [ More ] |
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| Customer service | | Jon & his staff were excellent at keeping me informed. No surprises. Job well done. I will be pleased to recommend Suncoast to my friends. [ View ] |
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| review of service | | Excellent service. The staff was polite and helpful. Very courteous. I would recommend this company to any friend who asked about their transporting service. [ View ] |
|      | | JoAnn Caito | | 3/8/2013 5:20:00 PM |
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| Perfect | | They did everything they promised to do. No complaints whatsoever. Reasonable price. What else can I say? [ View ] |
|      | | Teresa | | 3/8/2013 2:53:00 PM |
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| Excellent service from both | | I was skeptical about shipping a vehicle when I found out i couldn't walk into an office and talk to a person. I was also skeptical when i found out that Suncoast wasn't the actual shipper, but the broker. My fears were thankfully relived. Not onl... [ More ] |
|      | Timothy Metts | | 3/7/2013 12:38:00 AM |
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| SunCoast car transport | | First time experience and I have no complaints. Sun coast made it easy and the driver, Henry was courteous and responsible [ View ] |
|      | | nancy m | | 3/6/2013 4:01:00 PM |
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| nice | | great delivery,on time,very nice people , great price,all around great service.allways called me for time of delivery. [ View ] |
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| promise kept | | Best prompt and honest service ever. Love these guys. They promised and delivered fast. Will definitely do business with them again. [ View ] |
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| TRANSPORTING NEEDS | | WHEN I CONTACTED SUNCOAST TRANSPORT, I FOUND NEAL PERKINS TO BE EXTREMELY POSITIVE AND PROFESSIONAL. I FOUND THE QUOTE FOR TRANSPORTING MY VEHICLE TO BE QUITE REASONABLE. THE AGENT EXPLAINED EVERYTHING THAT I COULD AND COULD NOT EXPECT FROM THE CO... [ More ] |
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| Review | | The company was very professional from first contact through the delivery of my truck. The dirt was only from traveling and only needed a truck wash. Excellent company to do business with. I would definetly recommend this company and I will use it ag... [ More ] |
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| Customer Service | | Our experience with Suncoast and the carrier couldn't have gone smoother or been better!
They were both professional and responsive which helped make the transport hassle free.
Keep up the great service!! [ View ] |
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| great dealing with suncoast | | great they did what they said, had problems with over places no problem with suncoast :) i would use them again if needed too [ View ] |
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| Specific experiences with the auto transporter | | Very happy and satisfied with the services and the personnel who handled the transaction. I will be recommending this company to any friend or family who will be in need of this services. Excellent service from beginning to end. Exceeded my expectati... [ More ] |
|      | | Susan Zurek | | 2/15/2013 6:20:00 PM |
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| SunCoast rocks | | I'm writing to expressl appreciation for the professional auto transport brokerage service provided by Neal and his team at Sun Coast. My job was scheduled quickly, his return calls were prompt, his broker's fee was fair, and there was no funny busi... [ More ] |
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| 93 Corvette Transport | | Excellent service. Car was available earlier than planned. Driver even helped me load the car on my trailer for transport to my house, since I live on a street that is too small for a transport truck.
I will use them for the next car I buy.
... [ More ] |
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| Suncoast car move to Connecticut | | They prep work over the phone was very professional, responsive and accurate. They were able to get a truck for loading in one day and the delivery to the destination was on time(5 days) without any damage. The whole process was reasonably priced (... [ More ] |
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| Car Transport | | The quote was exact and Suncoast and the transporter were excellent to deal with. Very professional and prompt. [ View ] |
|      | | Buck McKinney | | 2/10/2013 11:18:00 AM |
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| Suncoast Auto Transport | | First time I ever transported a car. I found them informative and responsive whenever I had a question. Driver was excellent and helpful. I would use them again, without a hesitation. Neal was responsive whenever I had a question (and I had a few... [ More ] |
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| Great Service! | | Not only were these guys reasonable with their pricing, but they were one of the top rated companies on the BBB; thus, I knew that I could trust them. They explained the whole process to me and there were no surprises. Excellent customer service and ... [ More ] |
|      | | D. White | | 2/5/2013 4:57:00 PM |
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|      | | Lori H | | 2/4/2013 5:37:00 PM |
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| Transport vehicle from FL to SC | | The shipping process with Suncoast could not be better. They are an actual member of the BBB,unlike most brokers that will contact you. The ship from Fl to SC was posted and completed in two days. The driver was in constant contact all the way. This ... [ More ] |
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| Suncoast Car Transport Review | | They were given short notice on when to pick up the car. If it had been later, it would have seriously impacted my plans. Since they arrived even before I would have even thought, it made me know they were serious right from the beginning. I was noti... [ More ] |
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| Quick Delivery! | | Suncoast was great to work with. The driver had some truck issues on the original pick up date, but was able to come first thing the next morning. The dispatcher was very helpful and sent me text message updates on pick up and drop off times. They we... [ More ] |
|      | | Deanna Wilkes | | 1/24/2013 2:15:00 PM |
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| vehicle transportation | | when i went on line to find a carrier to take my car across country after clicking on find a carrier i got at least 20 hits i had people calling me and emailing me i went with this 1 company and they took me for my deposit, i then went on the BB... [ More ] |
|      | | mike brown | | 1/18/2013 9:16:00 AM |
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| Very Smooth Process! | | This was the easiest auto transport I have experienced. (we have done about 4) Very prompt, honest. Did just what they said they would do in the time frame and car arrived one day earlier than promised. Not hidden fees. [ View ] |
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| Less Expensive than others, Honest & Prompt | | This is our first experience transporting a vehicle. My son's ex defaulted on a loan he had co-signed for her years ago when they were married and when he returned from Afghanistan found out she had allowed it to be repo'd. With only a couple days ... [ More ] |
|      | | wendy | | 1/17/2013 4:35:00 PM |
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| transporting vehicle | | our whole experience with Suncoast was excellent and would recommend their company to anyone transporting a vehicle [ View ] |
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| Great Company | | I've shipped my car a couple times before, but this company has by far been the best. They got me the fastest pick up possible, completely reliable, and great price matching offers. The staff was very kind and helpful which is hard to find in this bu... [ More ] |
|      | | Salina | | 1/4/2013 10:56:00 AM |
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| Arizona to Michigan | | Used Suncoast Transport to ship vehicle from Phoenix to Detroit. No problems. No complaints. No hidden fees. I would highly reccomend Suncoast Transport. The sales rep John Genereux was very helpful with the many questions I had for him. Vehicle... [ More ] |
|      | | Kelly Shea | | 1/4/2013 10:38:00 AM |
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| Very prompt service | | Suncoast management was very easy to deal with and very nice. The contracted driver was knowledgeable and friendly. I felt comfortable signing over my vehicle to him. [ View ] |
|      | | Chad | | 12/28/2012 11:21:00 AM |
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| Will use again | | We have now used Suncoast twice, the customer service is excellent. The information given upfront about how the transport will work and timing was invaluable. [ View ] |
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| Excellent Service | | I was worried about shipping my car and Jon at Suncoast took his time to explain everything and answer all my questions. Once my car was picked up I contacted the customer service department for status and talked to Sherri who was just as helpful and... [ More ] |
|      | | carol | | 12/23/2012 5:50:00 PM |
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| Door-To-Door Service (Not!) | | The carrier contracted to transport my vehicle was unable to provide door-to-door service. At pickup, I was obliged to drive 0.5 mi to meet the driver at his rig. I then had to walk 0.5 miles home in the dark. At delivery, the rig could not be bro... [ More ] | | As our customers are advised over the phone, and as it clearly states in our authorization forms and on our website, the carriers deliver directly to the address provided as long as their trucks can safely get there without breaking laws or damaging vehicles on the truck. 98% of the time they deliver right to the door but there are of course instances where they cannot physically get to the door. Some examples of this are when the location is on a very narrow street where the truck simply cannot fit, on a dead end where they have no way of turning around, a very steep hill that the big truck cannot get up (ex. some areas in San Fran), or a street with low trees that could scratch the vehicles. They also cannot legally get into gated communities or in some areas in Washington DC. [ view ] |
|      | | Dan Adamo | | 12/22/2012 1:17:00 AM |
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| Ford Escape shipped from Florida to Ohio | | My wife made an online inquiry about shipping our Ford Escape from Naples, Florida to Cincinnati, Ohio and put in my email address and phone number and I was inundated with offers to ship my car. I received quotes from $450 to $1000 via phone and em... [ More ] |
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| Suncoast Auto Transport- Reliable & Honest! | | From the start, Neil Perkins was polite and upfront about all the transporting details. The pick up in California was right on time and then the delivery across country, 3,000 miles to Florida, had one tiny glitch with an ill driver, but calls were ... [ More ] |
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| Great Service | | I would highly recommend this service to anyone who buys a car on eBay auctions or the like.
The price is fair and the amount of time and money that it saves really makes it worthwhile.
Thanks so much. [ View ] |
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| Transport | | Jon at SunCoast Auto was very patient with me and answered all of my questions. The car was picked up on the date it was supposed to be picked and delivered two days early in perfect condition. I would highly recommend SunCoast Auto Transport. [ View ] |
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| Toyota Corolla | | Entire experience was smoothe. Any concerns I had were answered immediately. They were pleasant,courteous and helpfulal all times. The driver was pleasant and competent. I would use this service again without a care. [ View ] |
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| Too good to be true, bait and switch | | got the quote through one of those websites that submits your details to a bunch of shipping companies. I liked their rates and was under the assumption that they could get my car shipped at that price in a sane timeframe. What they DON'T TELL YOU ... [ More ] | | Suncoast does not give 'lowball' quotes to customers or potential customers. As this customer states, we never charge anything until a vehicle is dispatched to a carrier so for us to give quotes that will not move a vehicle does not make since at all. We price everything to move within your time frame. At customers requests, we will match lower quotes received from other companies but as this customer has also written, "Suncoast very clearly tells you that sometimes your car can't get picked up at that price.." We will try our best to get your vehicle picked up at a lower price than we quoted if requested by the customer but we also take our time to explain this industry to our customers and the problems they may run into when trying to locate a carrier at a lower rate. Customers always have the option to adjust the rate back up to the original quoted price if their vehicle does not move for the price they requested. This person also states that it is better to go directly through a carrier but unfortunately that is just not how this industry works. It is designed so that customers can have access to thousands of carriers thus allowing their vehicle to get picked up at a reasonable rate within the time frame requested. This also allows carriers to leave with full loads, also lowering rates for customers. As previously stated, we take the time to answer all questions, explain the industry and give our professional opinions regarding pricing, dates, ect. Ultimately the final decisions are left to our customers but when they do not take our advice regarding pricing there are unfortunately times when locating a carrier takes longer than the customer would like. [ view ] |
|      | | A.D. | | 12/11/2012 3:12:00 PM |
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| car pick up | | dealing with suncoast was a pleasure pick up my car on time and delivered it when they said they would. If i ever ship a car i would recemended them to my friends. Customer service was great Neil was great he had answer for all my question. [ View ] |
|      | | Mike | | 12/10/2012 6:38:00 PM |
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| Deceitful; Poor Customer Service; RUDE | | I had to endure rude voice mails and text messaging from Simeon... obviously customer service was not included in his training.
My vehicle was NOT picked up on the scheduled pick up day. I had taken the day off and Suncoast did not even provide m... [ More ] | | This is COMPLETELY UNTRUE. This person 'attempted' to make disputes with the BBB and was not able to do so because everything she stated is completely inaccurate and we proved that. Her vehicle WAS picked up within the scheduled time period. It would have actually been picked up a little earlier if she would have answered her phone when the driver was trying to contact her. The driver made several attempts to contact her to be able to pick up the vehicle and our dispatcher Simeon also made many attempts to contact her so that her vehicle could be picked up on schedule. When she finally answered her phone she was very irate and completely out of line. We were only trying to do our job and make sure everything went as planned for her transport. She is complaining that her credit card was charged $50 more but she is failing to mention that she paid the driver $50 less, thus paying the exact amount she was suppose to pay. We most certainly do honor every last word in our agreement but this customers vehicle was picked up within the scheduled time. Her vehicle arrived in Hawaii on the exact day it was suppose to and we also saved her $200 on the transport to Hawaii by booking with our company but she failed to mention that as well. The only thing true in this complaint is that we will not accept that we handled this shipment wrong. We did everything we were suppose to do, the driver waited around for her until she finally picked up her phone so that he could pick up her vehicle, and we delivered her vehicle on time. In the rare event that a vehicle is not picked up on time, we have no problem refunding any moneys charged if the customer chooses to cancel. We have paperwork on this order that has times, dates,prices and her signature on it to prove that her accusations are not true. This is why the BBB would not let her pursue her complaints. If anybody that reads this has any questions about times, prices, scheduling, or our money back policy please do not hesitate to contact us and we will gladly explain everything so that you as a customer know exactly how the transport process works and can make the best decision possible for your transport needs. [ view ] |
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