| Lying and deceitful company | | Beware - the stole and broke items an now avoiding my calls. I have been trying to contact them for 2 months now. I just called the shipper and Philip answered the phone. I told him who i was and he said hold on. 3 minutes later the line hungup. I ca... [ More ] |
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| Shipping car from NC to CA - Bad experience | | Their Manager called after we sent in quote for shipping a car from NC to CA. Promised discount with good price and promised on schedule pickup. They are not able to locate a driver for shipping and making up lies and excuses. Failed first scheduled ... [ More ] |
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| Awesome company | | Sun Auto Transport is one the best companies I've deal with. Charles, the person i talked to, was really helpfull and guided me thru all the steps necessary to make the transport a success. [ View ] |
|  | | Rachel | | 5/12/2012 5:22:00 PM |
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| EXCELENT SERVICE | | Even though i had a really bad experience with another transporting company, i do have to say that Sun auto transport did a really good job in regards to the punctuality, the efficience and the reps. i spoke with vanessa and she was extremely polite!... [ More ] |
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| Experience | | great experience hire and have service from sun.
Since I had called for information until service has finished was a very good experience
Recommended !!! [ View ] |
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| sunauto transport | | My experience with sun auto transport was very good they kept their word on the price and the date they provided me with and their customer service was outstanding they answered all of my questions and cleared all of my doubts I would most certainly ... [ More ] |
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| Sattisfied! | | I am really happy that evcerything went well with my vehicle , good price , good customer service and my vehicle was on time! The lady who helped out was Karina she quotes me for $500 dolllars I thought it was going to be more expensive but of all th... [ More ] |
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| congrats | | im really happy with the service, if i ever need the service im sure i will take it again, i think its puntual, responsable and kind with de costumer. [ View ] |
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| auto transport | | they service is exellent i recomend this company and very flexible.they let me change my pick up date a few times with out charging me any charge, they also speak spanish they are very good company.thanks guys for everything. [ View ] |
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| Broken and Stolen items | | Items affected steering wheel was stolen, Sony Radio stolen,The Dash Dome was broken, red carpet molding was stolen, the driver’s side pick plate was stolen and the center console was broken up and all tabs are missing. [ View ] |
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| Good bussiness | | The attention of Mr. Charles really helped alot. He guided me thru the process and helped me with every question i had. the truck was on time to pick up the car and the delivery was also on time. The quality of the service was perfect. [ View ] |
| | | Andres | | 5/3/2012 10:15:00 PM |
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| ORDERED CANCELLED | | I AM VERY UPSET ABOUT MY SERVICE WITH SUN AUTO TRANSPORT. I PLACED AN ORDER FOR THEIR SERVICES ON APRIL 9TH FOR VEHICLE TRANSPORT ON MAY 7TH AND THEY CONTACTED ME ON MAY 3RD (ONLY FOUR DAYS IN ADVANCED) TO TELL ME THAT MY ORDER WAS CANCELLED DUE TO ... [ More ] |
|  | | JEANIE ORTIZ | | 5/3/2012 2:01:00 PM |
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| thanks | | thanks for your service has excelllent i dont have any problems, with my car, great price $800 , jhon helpme so much i never move beafore mi car he explenden everyting ii need
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| | lina jaramillo | | 5/2/2012 11:20:00 AM |
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| Great Service | | Customer service was great, very friendly and professional. The car came in the same condition I left it. The transportation was on time just like they said. I would use them again if i have to and I would recommend them to anyone that needs it. [ View ] | | thanks for the kind words [ view ] |
| | | Carlos | | 5/2/2012 11:11:00 AM |
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| Customer Service | | My experience with the customer service crew was excellent rarely do you ever receive the attention that was paid to me. All questions answered in a timely manner all, details of the process were explained to a T all in all great service and I would ... [ More ] | | thanks for the kind words [ view ] |
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| Service | | Excelent Service,
Professional, experienced, great customer service, Trustworthy committed to outstanding ethics and customer service at all levels. [ View ] | | thanks for the kind words [ view ] |
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| The most unprofessional service "EVER" | | I had used this company in early Jan of 2012 and had Alex Scott deliver a vehicle to Colorado. Although they were a few days late, they got it to the destination. Since that experiece we thought we would use this company again. Worst business deci... [ More ] |
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| DO NOT USE THIS COMPANY | | FIRST OFF,I WOULD LIKE TO SAY TO THE PEOPLE WHO LEFT GOOD REVIEWS....THAT'S YOUR BUSINESS!!!YOU CANT JUDGE PEOPLE THAT HAD A BAD EXPERIENCE,NO ONE LIKES TO BE RIPPED OFF AND TO YOU I SAY, GOOD LUCK ON YOU NEXT "TRAP"BECAUSE YOU ARE GONNA NE... [ More ] |
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| Don't Get Ripped OFF | | My vehicle was due to be picked up March 30, 2012. No one showed or called. I pushed the
date back as agreed with carrier. The next date they gave me was April 2, 2012 and then
again on April 5, 2012. We have called repeatedly and more often go... [ More ] |
| | | Carol | | 4/11/2012 11:46:00 AM |
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| Do Not Do Business With This Company | | We received repeated call from this company for our business. Once the paperwork was sent over, the names of the streets for pickup and delivery were not even close. We corrected paperwork, authorized a deposit of $125 and faxed contact. The origi... [ More ] |
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| Over Promised and NEVER DELIVERED | | This company has jerked me around for 10 business days now. They over promised stating someone will pick up my vehicle by Friday, March 9th. I could not reach anyone on Friday March 9th. Finally reached Vanessa on Saturday, March 10th. She stated... [ More ] |
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| Worst customer service ever .. Never do business these guys | | Hello All,
This is to warn other person trying to chose this guys for service, This is what happen,
I Called these guys to take an order. During the call everything was fine, They said they have more than 3 truck going around for week and you c... [ More ] | | customer gave me the wrong number to begin with i called to provide driver info. no answer my driver called to cancel. i proceeded to do a follow up on the customer rite away via email. no answer. he called me and i updated him with his order and told him what happened.he got mad and started threatening me. i decided to still help him and work with him. i was able to locate another driver but he was asking for more money because several weeks went by and gasses prices are going up and no driver would pick up this vehicle for him. i told him several times. and admin fee was charged because we had a driver ready and lined up.
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| | | Yogi | | 2/28/2012 12:30:00 PM |
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| Total WASTE of time | | I was contacted by Phillip the last week of January and was given a quote and a pick up date of February 18.The next day I gave him a cc# for the deposit and recieved an invoice # with all the information.All seemed to be on the up and up.About a wee... [ More ] |
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| terrible liars | | one of the worst. said they'd correspond to arrange pick up. never did. actually called seller on day I ordered the transport to pick up the car even though I specifically told their would not be ready till next week. then never made another contact... [ More ] | | My name is Charles and I work with sun auto transport. I just wanted to say that Mr. Balk sent me an email asking for ETA. I quickly emailed him back saying I have spoken to the driver, he told me he would be there at 9am or 10am. I also sent him the drivers name and phone number. He then says "tell the driver (after he is already on his way) he cant arrive before 2pm. So the driver he gets there early and has to wait several hours for the car. He waited until 1pm and couldn't wait any longer. He has other pickups and deliveries to do.Mr balk ordered parts and they never got there on time and is getting angry at our company. Don't you think its a bit childish for doctor? Mr. balk said he would try to get it done sooner but couldn't , he said the part would be there in the morning and it wasn't. I told him he could call the driver and he was racist towards him, saying he couldn't speak English after I spoke to him in English and all our drivers have all there paper work on point. Mr balk is a cardiologist I would never trust him with my Heart. He told me the car should be ready I said Great ! and it is not my fault he has bad planning and wasn't flexible with us. You are the one that needs to get picked up. I feel like I did my job to the best of my ability, to pick him up in a timely manner and he was very rude. Oh and then he says " the truck left without my car what do I do?" I tell him we have to reschedule him with another truck and he wants it for free. WE WERE THERE AND YOU WERE NOT READY ! NOT MY FAULT ! $ 75 rescheduling fee gas, carrier spaces, TIME... [ view ] |
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| never again | | There was to be a $50 deposit AFTER a driver was dispatched to me. I had not had a driver dispatched to me and when asked about it, I was hung up on 2x and then they wouldnt answer the phone. However when I called from a different number they pipck... [ More ] |
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| poor customer relations | | Told they would pick up the car feb 3 on Friday, and be delivered sunday or monday. Never picked up the car. I called monday they said they would check. Never got back to me. Still Waiting [ View ] | | Good morning Sahnnon.
We have your order place feb 2nd, and you wanted to be pick up the next day the 3rd, we told you that it was expedited and we needed more money, and you didn't wanna pay extra fee to be pick up ASAP also that we required to have a cc on file and you didn't provide it, for us to dispatched the vehicle to a driver, we need to have that info on file, the dispatcher called you the same day and you said that you was going to call back, you never did. that's why we canceled the order and never called you back. [ view ] |
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| Bait @ Switch | | I was quoted $750.00 for haul. Got phone call from (dispatcher) telling me that they could fill my order on time for an additional $150.00 That to me, is bait @ switch. [ View ] | | Joe:
The dispatcher did call you and he did ask you if you where willing to pay an extra 150 dollars due to the fact that a driver was in the area and could pick you up expidated. He just wanted to run this by you before dispatching the vehicle, if you didn´t agree you could have said no and he would have kept looking for another driver that would have done it for that price, but you just cancelled the order.
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| Excellent Service & Friendly support excutive | | I had an excellent experience with this company, from the minute I contacted the customer service rep to when I received my car and arrived to my location.
ALEX SCOTT is the customer service rep who was the first person I talked to was able to off... [ More ] |
| | | Anant | | 1/31/2012 3:53:00 PM |
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| prompt & efficient delivery | | Hi. I recently used Sun auto transport to move a vehicle from Florida to TX. The pick up time was on-time and the delivery was actually a day early. The car arrived in perfect shape and all the personnel involved were readily accessible during transp... [ More ] |
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| Good Review | | I want to take the time and thank sales rep. Alex Scott b/c he helped me out alot to transport my vehicle and he was very kind throughout the whole process. This company Sun Auto Transport is a very realiable and warm friendly auto transport company... [ More ] |
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| Great service | | Hi i went on on the internet found yall company i needed my car to transport from arizona to illionis ! you guys are very nice company ! the agent julian helped me ! thank you i am gonna use this company for now on! i will keep you company in touch... [ More ] |
| | | mark | | 8/11/2011 2:49:00 PM |
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| car transport | | great experience & great service. I really wasn't sure how it would turn out but everything went according to what they told me. No complaints here ! Thanks Jainny ! [ View ] |
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| excellent | | service was excellent, I did not any problem with my car
I could recommend to any customer
was the best price that I quote
Thanks [ View ] |
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| Extremely Satisfied | | I am so pleased with the services i received from this company. From the initial call to the end of the service I was always treated with respect and my demands were always met. Someone was always there to help me when ever i had questions. Pick up ... [ More ] |
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| Your best choice | | I decided to use this company because they had the most affordable prices out of all the companies I searched. I was not only satisfied with the price but also with the great customer service from the associate "Julian", who was really help... [ More ] |
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| Excellent Customer Servive, will use this serivce again. | | I had an excellent experience with this company, from the minute I contacted the customer service rep to when I received my car and arrived to my location. Julian the customer service rep who was the first person I talked to was able to offer me the ... [ More ] |
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| Good Experience | | Great service was provided, and customer service was excellent! Julian was very knowledgeable and handled everything very well. I would recommend this company to my peers. [ View ] |
| | | Katherine | | 7/14/2011 3:28:00 PM |
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| Outstanding experience! | |
The job was perfect, with an affordable price and amazing customer service. When I placed my order with Jainny she always had that good attitude you want from someone you are dealing with and the transportation was made on time and in good ... [ More ] |
| | | NicolaS | | 7/14/2011 2:21:00 PM |
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| nice work | | i hired sun auto transport for the transport of my car they did the job fast and without any problems.
they picked up my car on time and the driver was really friendly and knew everything he was doing.
i would use them again and i will recomend sun... [ More ] |
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| Worst Experience Ever!!! | | These people do not know what they are doing...I am so glad they screwed up before I had any chances of giving them any money!!....
So I spoke to Julian...which was my main point of contact for the so called "company"....I explained I was ... [ More ] |
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| Very RUDE and UNPROFESSIONAL!!!!! AVOID THIS COMPANY AT ALL COSTS | | The first scheduled pick up date was May 20th, 2011, I waited all day, called them many times, no one answered, it was not until the next day at 7pm that a driver called me to tell me that he would pick up my car, I had a problem with that because h... [ More ] | | I really disagree with you because that was not what happened,first since you gave us the address of pick up the system automatically sent you an invoice with all the information you provide us and I told you to please check everything to make sure it was correct and you never say anything about the address being wrong. Also the first driver we assigned to you had an inconvenient on the road and even I spoke to you on that Friday and told you what was going on and that the driver was going to be delay, after I left the office the driver was going to call you but because his phone run out of battery his dispatcher called you, of course it was a different person from the driver, but he explained the situation to you winch you did not believe. Now we always answer your phone calls but we don`t work Saturday nor Sundays and you knew that so it was impossible for us to answer the phone over the weekend. the first thing I did when I got into the office on that Monday when I heard your voice mail was called you to fix the problem then we assigned the vehicle to a different driver without charging you extra for the cancellation on the firs driver, we understood your point of view and because it is our main goal to satisfy the customer we assigned to another driver. even there we never got any complaints from you about the address for the pick up which was the one you provided us. and when this second driver arrived for the pick up of course he was in a wrong address cause that was the one you give us. when that happen I was very nice to you and told you that even if it was your mistake or ours I would get you a driver that was on the area of riverside for the same day and you refuse saying a lot of things to me even insulting me. and since the beginning you knew that once the car was assigned to a driver the deposit is not refundable. [ view ] |
| | | Diana | | 7/7/2011 12:30:00 AM |
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| Thank You | | Nice people to work with, will surely be willing to work with you again if the needs arises .
I really appreciate the independence exhibited during the delivery of the Van and the care that was taking in handling the van.
I surely recommend the... [ More ] | | It was a pleassure working with you, hope we can continue doing bussines in the future.
thank you. [ view ] |
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| Good service | | I was contacted by sunautotransport immediately after I post my request on the internet. The quote was reasonable even though it was increase $50.00 at the final deal (which is $600.00), but no additional fee other than that. I was informed a week ... [ More ] | | Hope we can help you better next time. [ view ] |
| | | MAI NGUYEN | | 6/1/2011 6:36:00 PM |
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| auto transport | | Made reservations with another company a month earlier only to be told they could not guarantee . Called SunAuto and right from the beginning they were back and forth on the phone with me and within 3 days had everything set for pick up. They call... [ More ] | | Thanks for the kind words. it was a pleasure working with you. [ view ] |
| | | Edith Kalohn | | 5/19/2011 2:05:00 PM |
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| EASTERN CARRIERS INC | | TOOK OUR 1928 FORD TUDOR FORD SEDAN TO HAYWARD CALIF. MET AT A ALBERTSON PARKING LOT TO LOAD THE CAR. CAME A DAY EARLY AT 9:PM LOADED CAR NO PROBLEM. VERY CAREFUL LOADING.
ARRIVED IN HAYWARD CALIF.12:30PM MONDAY 5-9-11. WOULD USE AGAIN. [ View ] | | We are here any time you need us. hope we can help you again. [ view ] |
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| excellent experience | | We transported our vehicle with jainny because we loved the price she gave us. we had the car in our house 8 days after they picked it up in roosevelt NY. Overall a great experience. Thank you jainny for making this so easy. [ View ] |
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| First time | | This was the first time i transported my vehicle and sun auto transport. Was great. The pick up was on time and so was the delivery. The price was in my budget,and they set this up with only 2 days notice. if I ever need to do this again I will use t... [ More ] |
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| Excelent company | | They Were great and easy to deal with. The droped the car on time and without any problems. [ View ] |
| | | Ellie Yacoub | | 4/28/2011 5:47:00 PM |
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| EXCELLENT SERVICE!! | | GOOD JOB! JAINNY..EXCELLENT CUSTOMER SERVICE.. I AM DEFINITELY HAPPY WITH THE SERVICE YOU PROVIDED. THANKS A LOT [ View ] |
| | | JENNIFER VELASQUEZ | | 4/26/2011 2:26:00 PM |
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Archived Reviews
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Valley Solutions, Inc.