Stateway Auto Transport Inc.  | |
| Location: | Wheeling, IL 60090 |
| Phone Number: | 877-848-7474 |
| Secondary Phone Number: | 847-215-4724 |
| Website: | http://statewayauto.com |
| Email: | customerinfo@statewayauto.com |
| Time On Site: | 3 Year(s), 5 Month(s). Since 12/12/2008 11:37:00 PM | | FMCSA Licensing: | MC-486421 | Authority | Status | | Common Carrier | Active | | Contract Carrier | None | | Broker | Active | |  View government license and insurance information. | Company Type:
(Interstate) | Broker / Carrier
** This information is generated by the FMCSA Information ** | | | | Stateway Auto Transport is leading the car shipping industry by providing you with fast, honest and reliable nationwide service. Unlike so many of our competitors, we are a fully insured, licensed and bonded broker/carrier (MC# 486421 USDOT# 1235288). This means that we own our own trucks and that we cut out the middleman for our customers.
Why is this important? Being a carrier is crucial in getting the vehicle moved as quickly and efficiently as possible. In addition, we provide every one of our customers with a unique Vehicle Tracking Service, which allows you to know the exact location of your car at any moment during transport absolutely free!
Stateway Auto Transport has been a trustworthy name for many years and that is precisely why our mission is to accommodate every client with the best customer service from start to finish, treating every car as if it were our own. Call us anytime at 1.877.848.7474 and don't forget to visit us online at StatewayAuto.com to see all of our many discounts! |
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Have your own experience with Stateway Auto Transport Inc. to share? Click Here to add a review. Overall Rating (Last Two Years*): 
634 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
Stateway Auto Transport Inc. reports that they have an average of 10000 customers per year. Currently, this site has 448 reviews posted by individual customers for the past 365 days. So approximately 4.48% of Stateway Auto Transport Inc. customers have posted a review.
This means that 95.52% percent of their customer’s opinions are not represented on this site. |
| Repeat customer | | The company was easy to reach when I wanted to check on the status of the car's transportation. I have used them twice to transport cars and I plan on using them again. I do not have a driveway that is easily accessible for a large transport vehicl... [ More ] |
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| nice work Eric | | I really appreciate all you did for me Eric with the move. Its been a very hectic couple of days and you were a huge relief for me and our family. Every time you called there was a bunch of commotion in the background, kids screaming, movers packing,... [ More ] |
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| Stateway Auto Transport | | They did a great job. On time for both pick up and delivery. The driver was very nice. Truck and trailer were in good shape. Price was reasonable. E-mail communication with them was good. They were very responsive. If I ever have to ship an au... [ More ] |
|  | | Robert | | 9/1/2011 2:22:00 PM |
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| Great Service | | Driver called was on timesaid he would be there at 1:30 and he was. Car arrived on time when promised and was in same condition it was when it left Arizona.
Great Job Driver that picked car up was great worked his tail off in 115 degree heat. [ View ] |
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| From Michigan to California | | "Stateway is a wonderful auto shipper" that is what my brother who recently shipped his car said. He explained the rules so I knew how to go about it. I hired Kathy to arrange the move. Dispatch sent a truck same day and I was picked up fro... [ More ] |
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| Nice! | | My car was picked up and delivered in 4 days total. What else is there to talk about? The other brokers I was speaking to all said 7 days plus before I see my ride. I personally highly recommend Stateway Auto Transport to people now. They are a good ... [ More ] |
| | | J. Gordon | | 8/31/2011 2:34:00 PM |
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| Great Job | | Hey Natasha,
Apart from issues with getting it picked up the first time a driver came (small cosmetic defects that could be construed to someone unaware of customized cars as a hazard were the reasons he didn't feel safe taking the car, completely ... [ More ] |
| | Rabbit | | 8/31/2011 2:26:00 PM |
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| More on my horrible experience | | After posting my negative review ealier today, I received immediate phone calls and e-mails from the supervisor apologizing for my experience, which I appreciate. However in one e-mail she stated my refund had been processed last week and 3 minutes ... [ More ] |
|  | | David S | | 8/31/2011 11:43:00 AM |
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| DAMAGED car!!! Dishonest and inefficient! | | To start off the delivery was simply past late. It was supposed to arrive on Thursday. I called the driver and he gave me all this excuses about issues on the way and that he was going to deliver by either Thursday night or Friday morning. The car ar... [ More ] | | Dear Jesus, we apologize that you are dissatisfied but it appears as if you are very confused about what happened with your shipment. Stateway was NOT the carrier on this shipment. The company that shipped your vehicle is called Mavitt Services Inc. (If you look on your Bill of Lading that is what it will say). Stateway Auto Transport is a broker/carrier which means that we use our own trucks and sometimes we subcontract depending on the season and route. Your first time shipping with Stateway was done through a Stateway truck and that shipment went flawlessly as you told me yourself over the phone. This one unfortunately was not handled as well by the subcontracted carrier. This is specifically why we have a carrier rating system set up. If a carrier does something wrong we mark it off and if we have three complaints in one year then we simply do not use that carrier again. Another important factor is that you failed to follow the recommended procedures on delivery and did not inspect your vehicle and file a claim on site. It is VERY important to carefully inspect the vehicle on pickup and delivery before signing the Bill of Lading. That way, if there is damage, insurance will cover it right away. Otherwise, the insurance company has no proof that the damage was not caused AFTER the vehicle was in your possession. This is an industry standard. We ALWAYS make sure to point this out to every customer and it is clearly written on our Terms and Conditions. All in all, we apologize that this happened to your vehicle but we are also very bothered by the fact that you are taking your frustrations out on Stateway when we had nothing to do with the damage. When we offered to contact the carrier and get this situation resolved for you even after you did not file any claims with the insurance company, you declined our offer and said that you rather pay for the damage yourself and that you did not have time to wait for the insurance claim. Jesus, we wish that you would understand that Stateway was not in any way responsible for ANY of your grievances and that we in fact did everything honestly and efficiently. Your vehicle was dispatched out in three days after placing the order. ALL OF YOUR ISSUES ARE WITH THE CARRIER WHO IN THIS CASE WAS A SUBCONTRACTOR. Please let us know if there is anything else we can do for you. We would still be glad to work with you in getting your repairs paid for by the carriers insurance. If there are any first time customers reading this, PLEASE MAKE SURE TO ALWAYS INSPECT YOUR VEHICLE ON PICKUP AND DELIVERY AND IF THERE IS ANY DAMAGE TO FILE A CLAIM WITH THE CARRIERS INSURANCE RIGHT AWAY. Thank you for your time. [ view ] |
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| Eric, thanks for all your help | | Eric Oniel really came through and represented the high level of professionalism that Stateway Auto is known for. He took care of all the arrangements. All I did was provide him the addresses and the rest was history. I felt so satisfied that I de... [ More ] |
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| Pitiful Service, the worst | | Scheduled a transport from Philadelphia to Oklahoma after talking with susie. The confirmation date was 8-9-11 and Susie said she would process the order ad soon as possible. Several e-mails pass, no response to phone calls or e-mails. Around 8-23-11... [ More ] |
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| Stateway Auto Transport 395865 | | After my mom passed away in January, my dad wanted to move back to Wisconsin to be with family. At 85 it would be too much for him to drive here from Florida so I started looking at transport companies. There at lots of them so do your research and e... [ More ] |
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| Transport Review | | Excellent experience and total peace of mind! I had done a similar move earlier this year. Account manager Eric Oniell handled my request and he was very helpful. Being on such a short notice he still managed to get a carrier align for the pick up an... [ More ] |
| | | Dheeraj Sadh | | 8/28/2011 1:14:00 PM |
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| My Experience was good | | I was very pleased with the service I received. The pickup scheduling was very tight for me due to a very inflexible schedule on my part. I actually had to decline 3 pickup days as I could not arrange to have a person available to release the vehic... [ More ] |
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| Stateway Auto Transport - Worry-free Selection | | I've never transported a car before, and was worried about what the cost would be, and how I could select a trustworthy company from the long list of transporters listed on the web. After some investigation, I selected Stateway Auto transport. I sel... [ More ] |
| | | Jim S. | | 8/24/2011 10:26:00 AM |
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| Great Work | | This was a great service that was done timely and with great attitude. We had problems getting the car started and the driver was friendly and nice. I would use this again if I had the need. Great organization company! [ View ] |
| | | Kenny | | 8/23/2011 1:50:00 PM |
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| Stateway Auto | | We hired Stateway Auto to transport a 2008 Acura MDX from Houston Texas to Denver Colorado.
We selected Stateway from about 10 companies as we received several bids using an online service. Reason we selected Stateway was their quick quote and th... [ More ] |
| | | John T | | 8/23/2011 1:27:00 PM |
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| Feel At Ease | | I recently had a 1966 Olds Toronado shipped from Bowman, SC. to South Chicago, IL. using Stateway Auto Transport to do the task. I had talked to and gotten quotes from other carriers before making my decision. From start to finish, I corresponed w... [ More ] |
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| Positive experience | | Hopefully I'll never need to have another car towed long distance again, but if I did, I'd be more than willing to do business with Stateway Auto for a second time. They were able to pickup and deliver my vehicle on fairly short notice and right bef... [ More ] |
| | | Kevin Banda | | 8/19/2011 8:53:00 PM |
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| rating | | I am in the car business and have used several companies in the past for mostly high end collector cars.I could tell you some real horror stories.
Stateway Auto shippers were not the cheapest,but certainly very competitive.There was no "balone... [ More ] |
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| Great Service | | I contacted Kathy about three weeks before the shipping date. I was a little worried about when they were going to pick up my car because they need a one week window for pickup. I contacted Kathy again about 1 week before my desired pick-up date and ... [ More ] |
| | | Shawn He | | 8/19/2011 3:13:00 PM |
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| Great Experioence | | My contact person was new, so there was a minor miscommunication which was resolved quickly. I haven't used a carrier before, but I would definitely use Stateway again. I contacted other carriers and made some comparisons. Stateway's pricing was v... [ More ] |
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| Move of MB 300D | | Greetings;
The move went exactly as described in the original quote...the car was picked up in time and dropped off on the day promised. The car was in good shape, if dirty from the trip...but then if I had been dragged across Texas on an open t... [ More ] |
| | | K5RCR | | 8/18/2011 10:41:00 AM |
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| Very Pleased | | I am very happy with StatewayAutoTransport. The transportation was very easy. The price was pretty low and the deposit lower than most companies I received quotes from. They helped my order move very fast. I am happy with the service provided by Stat... [ More ] |
| | | N.Idrees | | 8/16/2011 5:11:00 PM |
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| great service | | I booked with this company last month to ship my car to Houston for a new position I was hired to fill. I chose the first available date as the following Monday because I need to use the car as I was finishing up my contract in Boston. On Sunday afte... [ More ] |
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| Thanx Eric! | | Eric you were really helpful in setting up my shipment. You really helped out and came through. I was very VERY excited to receive my car and when it showed up I was even happier. NO damage, NO delays and NO issues. Great great GREAT!!! [ View ] |
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| Great Service... Good to work with Susie Edwards | | This was my first experience shipping a car from Columbus,OH to Seattle,WA, I was a little nervous and didn't know if it would come out okay.When I submitted online quote request, I received several quotes and calls. Overall I chose Stateway auto b... [ More ] |
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| Great | | Very happy with Stateway Auto Transport. They were the cheapest quote I got. The truck arrived on time. Delivery was on time. There was some money that I was refunded because I paid the driver too much and the refund was very fast. I felt like I had ... [ More ] |
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| A Cross Country Move Done Right! | | I needed my van moved cross country so I contacted a list of brokers to get the job done. Unfortunately I was given the run-a-round more than any significant info. I was about to toss the deal when I received a call from Susie Edwards who stood out l... [ More ] |
| | | Sammy Reed | | 8/1/2011 2:54:00 PM |
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| Company Vehicle Transport | | Stateway Transport was the best price, they were efficient, timely and courteous. When we need to ship another company vehicle we will again use Stateway. [ View ] |
| | | Jay Harrington | | 7/31/2011 7:44:00 PM |
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| Porsche transport | | Stateway Transport is a company that I would not hesitate to use again, because when I submitted for a transport service I must have gotten 8 quotes and many phone calls. Most with high pressure and no commitment other than if I did not use them I ... [ More ] |
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| Repeat customer | | From start to finish Kathy was extremely helpful and honest about the entire process. The quote from the company was significantly (about $300) lower than their competitors and I would definitely use them again and recommend them to family and frien... [ More ] |
| | | Dan K. | | 7/29/2011 1:36:00 PM |
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| Super Service | | Kathy helped me out a lot. She placed my order online and did everything in her power to make sure that it would be picked up on time. Everything was done well and on time. The truck picked up from our home and dropped it off at my work. Thanks Kathy... [ More ] |
| | | Duncan F. | | 7/28/2011 4:35:00 PM |
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| Thanks Susie | | Thanks Susie for helping me arrange pickup. My mother was ill and needed this car shipped to her brother ASAP. I went with one other company and they could not get the job done. I found Stateway by chance and they really performed beyond my expectati... [ More ] |
| | | Samantha Berg | | 7/28/2011 12:45:00 PM |
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| Stateway Auto Rocks! | | This was the first time I had to utilize this type of service. My mom died in January and dad wanted to move from Florida back to Wisconsin. A friend of mine had looked into transporting their daughter's car and gave me an overview. So I started chec... [ More ] |
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| Great Tranport! | | Driver was efficient and friendly, easy to work with. Price was good considering vehilce being transported. Trailer was in good shape and repair: trustworthy for the vehicles. Deliver to destinations was in time period specified by the trucking comp... [ More ] |
| | | Danny | | 7/25/2011 11:15:00 AM |
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| Incredible Service Provided | | I feel sufficiently satisfied with this company. In fact, I feel as if they went ABOVE & BEYOND what was expected of them. My quote was very reasonable, the wait time surprisingly short, the delivery time prompt and shipment undamaged. My trackin... [ More ] |
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| Great Company | | I hired Stateway to ship two cars for me from Door County Wisconsin to Detroit. Everything was done trully professionally and with the upmost care and detail. I would use them again f I need to ship a car or multiple cars. [ View ] |
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| Great transport | | It was very well done. Just spoke to the person in charge they picked up the car on the day as discussed.
Dropped off a day earlier and every time I sent my driver a message he would instantly respond.
He even fixed a dent in my car for no ext... [ More ] |
| | | Sachin Puri | | 7/23/2011 3:21:00 PM |
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| Go with this company | | And have a peace in your mind....The driver was available whenever needed for assistance, making sure he was on right time and right place to drop the car. He tried his best to find a right place to drop my car with his huge truck. You have to unders... [ More ] |
| | | Syoon | | 7/22/2011 8:40:00 PM |
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| VERY Professional | | This is the second time that I have used Stateway Auto Transport and they are Very professional and the service is First Rate all the way! I will use them again in the future without a second thought.
Michael G. Paciorek [ View ] |
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| Waited 3 months and nothing happened | | I would suggest anyone looking to have a vehicle moved across the USA to use another company than
Stateway. I listed my vehicle with this company on 4/13/11 and every month I'd call for a status update and I ALWAYS had to leave a message and wait a... [ More ] |
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| review | | We have a taxi cab company and we constantly need to purchase new cars- many of which come from out of state. We have very limited time for delivery and State Way Auto made the delivery EXTREMELY FAST AND HASSLE FREE!!! Everything was prompt, on time... [ More ] |
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| My Experience | | I am very happy with the service rendered by Stateway Auto Transport. I have no complaints. A couple times I tried calling them and all representatives were busy. I left a message and received a call back in 5 minutes. That was impressive because mos... [ More ] |
| | | Janice Cantomayor | | 7/1/2011 1:20:00 PM |
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| I will only use Stateway from now on | | I've purchased 5 vehicles from out of state in the past few years and the transportation back has always been an issue.
Stateway was by far the best transport company I've used. Susie was my contact and she was brilliant. I think the thing tha... [ More ] |
| | | Don P | | 6/21/2011 10:06:00 AM |
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| Happy Customer | | Great service from start to finish. Susie was a thrill to work with (a real hoot!) I would ship my car with Stateway again in a heartbeat. The best part was when the truck showed up to deliver my vehicle, I never knew that trucks like that are so com... [ More ] |
| | | Brian | | 6/16/2011 3:01:00 PM |
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| Highly Dependable | | I was in need of a car move so I looked around the net at several companies. Stateway seemed to stand out not just by their great reviews on this site and others but by the fact that they are a carrier. Most companies advertised were only brokers wit... [ More ] |
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| Highly Recommend | | I went to one of those websites where you can receive seven quotes for shipping a vehicle. I only needed to provide the car make and model, pick-up city and delivery city, and e-mail address and phone number. (I wish I hadn't given my real phone numb... [ More ] |
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| car | | Vehicle arrived 1 day early. Driver was helpful in assisting with vehicle delivery, was in contact during trip. [ View ] |
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| Well pleased with Stateway | | I purchased a car online for my wife as a surprise birthday gift. Initially, the dealership was supposed to handle the shipping but after two weeks of fussing around, they decided to inform me that I would need to find a company and that they would p... [ More ] |
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