Stateway Auto Transport Inc.  | |
| Location: | 877-848-7474 Wheeling, IL 60090 |
| Phone Number: | 877-848-7474 |
| Secondary Phone Number: | 847-215-4724 |
| Website: | http://statewayauto.com |
| Time On Site: | 4 Year(s), 5 Month(s). Since 12/12/2008 11:37:00 PM | | FMCSA Licensing: | MC-486421 | Authority | Status | | Common Carrier | None | | Contract Carrier | Active | | Broker | None | | | | MC-804149 | Authority | Status | | Common Carrier | None | | Contract Carrier | None | | Broker | Active | | |
View government license and insurance information. | Company Type: (Interstate) | Carrier / Broker ** This information is generated by the FMCSA Information ** | | | | Stateway Auto Transport is leading the car shipping industry by providing you with fast, honest and reliable nationwide service. Unlike so many of our competitors, we are a fully insured, licensed and bonded broker/carrier (MC# 804149 USDOT# 1235288). This means that we own our own trucks and that we cut out the middleman for our customers.
Why is this important? Being a carrier is crucial in getting the vehicle moved as quickly and efficiently as possible. In addition, we provide every one of our customers with a unique Vehicle Tracking Service, which allows you to know the exact location of your car at any moment during transport absolutely free!
Stateway Auto Transport has been a trustworthy name for many years and that is precisely why our mission is to accommodate every client with the best customer service from start to finish, treating every car as if it were our own. Call us anytime at 1.877.848.7474 and don't forget to visit us online at StatewayAuto.com to see all of our many discounts! |
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Overall Rating (Last Two Years*):      692 ratings & reviews posted
Do The Reviews Accurately Represent This Company? Stateway Auto Transport Inc. reports that they have an average of 50000 customers per year. Currently, this site has 322 reviews posted by individual customers for the past 365 days. So approximately 0.64% of Stateway Auto Transport Inc. customers have posted a review.
This means that 99.36% percent of their customer’s opinions are not represented on this site. |
| Stateway – the BEST! | | I am very pleased with everything that this company did for me. My car was picked up really fast. When I received their quote I thought it was too low. My response was “are you sure it will ship for this price?” I was reassured that it wo... [ More ] |
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| Great | | Great Service from start to finish. Everything was done fast and effectively. Sales pitch was not too aggressive. I like their overall approach to shipping my vehicle. I recommend them to be used as a shipper. [ View ] |
|      | | Francis Holdes | | 10/5/2011 4:20:00 PM |
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| delivery | | I was very satisfied with Stateway Auto Transport. The price was fair and the delivery was right on time. I would use them again. [ View ] |
|      | | Debora M. | | 10/5/2011 2:35:00 PM |
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| car transport | | Overall I was very happy with the service provided. The only part I disliked was not knowing exactly how many days it would take for the vehicle to be picked up. I made my reservation on a friday and the vehicle was picked up on Tuesday. The drive... [ More ] |
|      | | Dakota Girl | | 10/5/2011 9:14:00 AM |
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| Stateway is my choice for auto transport. | | Thank you for the follow up. I would like to say that I did not choose the wrong auto transport company to ship my vehicle. Everything your company did has satisfied me well. From a scale of 1-5 I rank Stateway a 5. Keep up the good work. [ View ] |
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| Stateway Auto Transport Review | | Linda, the car was picked up promptly on the 14th, and arrived on the 22th as
scheduled. The driver communicated directly with me when he got close and gave
notice on any traffic delays. There was no damage of any kind. The driver
received the ... [ More ] |
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| Stateway Review | | Overall I would rate Stateway a 5, but there are areas to improve. For example, the website is not very user friendly...when I went to the website to respond to the survey there is no location to take a survey. In addition stateway gives the impress... [ More ] |
|      | | Mike | | 10/4/2011 11:46:00 AM |
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| Impressive Service | | We are very pleased with the service provided, definitely a "5" out of "5"!
From the initial telephone contact with Stateway Auto through delivery we
only experienced exceptional assistance from everyone. The carrier was
... [ More ] |
|      | | Donna | | 10/3/2011 6:59:00 PM |
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|      | | Yasir | | 10/3/2011 5:07:00 PM |
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| Car Transport from CA to Michagan | | Once I had the name of the driver who would be delivering the car, the service was excellent and the driver kept us informed every step of the way. It was a pleasure working with him and if I ever need your services again, I'll be sure to call. [ View ] |
|      | Anita | | 10/3/2011 4:48:00 PM |
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| They may not end up being your carrier | | This company had recieved great reviews so I decided to use them. Both their advertisement and when speaking to the person who I spoke with noted that the company is a carrier and broker and made it seem like they were going to be the carrier. The ag... [ More ] |
|      | | Hajar | | 10/3/2011 11:05:00 AM |
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| Transport | | The experience was a very good one. Stateway was very helpful and the service was very prompt and my car arrived very quickly. The driver was very thorough and courteous. He did a great job from start to finish. I was very happy with how things w... [ More ] |
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| Stateway/GSI Carriers | | I decided to go with Stateway given their past positive reviews, the fact they came in with one of the lower quotes, they were an operator/broker and because they advertised the ability to track your car online as its shipped. We'll the tracking pi... [ More ] |
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| Very Happy | | Great fast and easy service. Shipping is a stressful process but Stateway made it very easy and helpful. My car was picked up on time and delivered on time. The overall move was very good thanks to Stateway Auto Transport. [ View ] |
|      | | Frederic D | | 9/30/2011 5:04:00 PM |
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| Did not meet contracted deadlines, unreachable, dishonest | | Working with Stateway made getting my vehicle more stressful than it should have been. They did not pick up my vehicle inside their "guaranteed" 1-7 day window and actually took 13 consecutive days to have my vehicle picked up. Stateway c... [ More ] | | Stateway Auto Transport would first and foremost like to apologize to Joy for her shipment not going as she would have liked it to. At the same time, we feel it is important to state our side of what happened. Joy placed her order on 8/29/2011. Our Standard Pickup option is 1-7 business days. However in this case, due to Hurricane Irene, certain routes took longer to service. This was explained to Joy on more than one occasion. In fact, in South Carolina, a mandatory evacuation order was issued on August 23 before Joy even placed an order with our company. Massachusetts, where the car was being picked up from, was under evacuation on the 26th. We did everything in our power to make the pickup happen as fast as possible. Unfortunately, due to the serious weather and dangerous winds, most carriers were grounded during the storm (and rightfully so!). As soon as the hurricane passed, we assigned Joys car to a carrier. A truck was dispatched out on 09/08/2011. To compensate Joy for her delay, we refunded her deposit in full before the vehicle was delivered. Joy posted a review for our company on the 7th and after speaking with our manager agreed to remove it due to the unique circumstances involved. In terms of the phones being busy, we had so many incoming calls from the people under evacuation that our lines were jammed most of the day. We have since then hired more employees to better serve our customers. We did everything we could to make this shipment happen for Joy and we will continue to do everything we can to satisfy ALL of our customers. Stateway would once again like to apologize to Joy that her vehicle took longer than the estimated 7 business days to ship. We tried our best to meet the requested pickup date but were greatly hindered by the hurricane. Thank you for taking the time to read our response. [ view ] |
|      | | Joy W | | 9/30/2011 2:58:00 PM |
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| great job! | | thanks for getting the car to us on time... we would recommend your company to anyone.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! [ View ] |
|      | | Colleen Fanning | | 9/28/2011 8:55:00 AM |
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| 1966 vw bug | | Fantastic service and was early. The company was always ready to help and would highly recommend in the future. [ View ] |
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| Wondeful experience | | Great experience with this company and the delivery of vehicle from Michigan to Florida. Vehicle was by Father's prize possession who passed away several years ago but has now been given to me through the Estate. Vehicle even arrived on what would h... [ More ] |
|      | | Sarah | | 9/27/2011 3:18:00 PM |
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| Excellent service, once again. | | State way is the only transport company I will use. After a couple bad experiences with other shippers, state way has always come through. Susie is always an absolute pleasure to deal with.
Thanks again for another timely delivery! [ View ] |
|      | Scott | | 9/25/2011 4:02:00 PM |
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| Good Job 5 Stars | | Stateaway Auto Transport is my first choice from now on whenever I need a car shipped. I did business with them before and am now very pleased with the overall service provided. They did a good job on the whole shipment. [ View ] |
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| Excellent service and good price | | I had my two cars shipped by Stateway Auto Transport Inc. in August and September. I have contacted several companies, Stateway is the cheapest besides one company which had pretty bad online review, while Stateway is 5 star. So I decide to give th... [ More ] |
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| No issues shipping the car | | Before selecting any shipping company, please research and understand how the industry. process works. Almost all of these companies are brokers and dont own the trucks, they give you a quote based on distance and other factors. These brokers then ... [ More ] |
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| Great service | | Three years ago I had a terrible experience with transporting a car... Disreputable company...Not the lowest bid... Tried to increase charges by $500 dollars... 4 weeks late to pick up car Etc, etc... I had to get Florida State Attorney General inv... [ More ] |
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| Review of service | | The driver was VERY courteous, and as far as I'm concerned had CUSTOMER SERVICE as a top priority. I would not hesitate to use or recommend Stateway Auto Transport. [ View ] |
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| Good Review | | My truck is lifted and has large tires. When I asked for quotes companies responded with very random prices. When I called to ask them why the price was so varied they said that it would be extra on top of the already skewed price! Then I called Stat... [ More ] |
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| First time transporting, read many reviews before choosing | | Hi All,
We read many reviews before settling on Stateway. Their record was not perfect but instead very good. I would have been suspicious of anyone with perfect rating from all customers and was still in business. The nature of transporting carg... [ More ] |
|      | | Early | | 9/17/2011 4:14:00 PM |
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| Stateway Auto | | Stateway did an excellent job. They communicated very well and were by far the cheapest around. The service was top notch and everything was on time. I received my vehicle in the exact condition as it was when it left the original owner. Stateway Aut... [ More ] |
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| cross country move | | Stateway successfully moved my car across the country with no difficulties. Eric answered all of my questions and returned my phone calls in a timely manner. The company did exactly what they said they would do and the price was very competitive af... [ More ] |
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| Excellent Service and Price | | Skateway Auto Tranport provided excellent service at a great price. Susie was very polite and helpful, and responded quickly to my questions. Our car was picked up and delivered promptly. The price was very reasonable compared to quotes that I was... [ More ] |
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| Great Costumer Service | | I am the world's biggest skeptic but your commitment to taking care of your customers is a RARITY these days, and is so greatly appreciated. Your care in dealing with me has really made an impression, I wouldn't hesitate to recommend you to friends o... [ More ] |
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| Amazing Customer Service!! | | When I originally put in my information to have my car picked up, there was a mix up with when my car needed to be there and when they were going to pick it up. However, as soon as I notified Stateway Auto of the situation, they were more than willin... [ More ] |
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| They did the job right | | It seems harder and harder to find a company that does good honest business these days. Most times people just try to screw you over for personal gain. I worked in many industries and experienced both inside and outside. Now that my shipment with Sta... [ More ] |
|      | Paul John | | 9/14/2011 10:47:00 PM |
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| Very Happy | | Perfect transport with Stateway. I have to admit I was nervous after reading negative reviews on other companies but Stateway did a great job. I strongly agree with their 5 star rating. They live up to their standard. It was very efficient and fast f... [ More ] |
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| Great Experience | | My vehicle was located in a remote location in Colorado. Other carriers had declined to pick up the vehicle because of its location. Some carriers were willing to pick up the vehicle but the quoted prices were $150 to $300 higher than Stateway's $... [ More ] |
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| Pick up & Delivery | | Everything is good both at the pick up and delivery ends . Good equipment, polite driver and office staff [ View ] |
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| great service | | I looked up reviews for Stateway Auto Transport to make sure it's a reliable company since I never made such orders before to deliver my vehicle.
Most of the reviews I read are positive. And the price Stateway offers is reasonable and lower than ... [ More ] |
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| Our Trusted Business Partner | | We at Martens Volvo of Washington DC have been doing business with Stateway Auto Transport for the past two years. Our sales people call this company before any other when our customers need a car shipped to another state. A bulk of our orders come f... [ More ] |
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| Senior Citizen | | My wife and I are in retirement and needed to have two cars shipped south for our fall/winter relocation. Anne, my wife, found quotes online and started calling around to get more information about every company. She spoke with Stateway and told em t... [ More ] |
|      | | Bob Roark | | 9/9/2011 12:20:00 PM |
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| Transportation of 2 Vehicles at once | | Hi Linda - -
Per your email below, I would have to rate Stateway Auto 5 out of 5. Here's why:
1. The inital email quote that came in was competitive - not the lowest and not the highest, but competitive
2. Sales representative Susie Ed... [ More ] |
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| comments | | I was impressed with the promptness of pickup and delivery and the helpfulness of but customer service and the driver, 5points [ View ] |
|      | | Steven Mohr | | 9/9/2011 10:46:00 AM |
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| Stateway Review | |
A fair price and exceptional service. I paid a flat rate of $395 to New York. Other shippers were in the neighborhood of $400 plus. I appreciated the fast pickup which was very useful to me. The truck met me in Staten island. [ View ] |
|      | | Terence | | 9/8/2011 11:18:00 PM |
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| Stateway is the best. | | I received multiple quotes from various companies, and Stateway beat them all by $100! They were very flexible, and both picked up and delivered my car on my desired dates. Their door to door service worked perfectly, as I didn't need to drive to a... [ More ] |
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| Great experience | | Great price from Stateway Auto, about $200 less than everyone else to ship vehicle from TX top OR. Communication from Stateway was timely and not bothersome. Many other companies would continually call and email me. The pre-pickup email was very info... [ More ] |
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| MY FANTASTIC EXPERIENCE WITH STATEWAY AUTO TRANSPORT | | Wow! What an honest company to deal with. I was shocked when Jennifer called me back and said that I was eligible for a discount on my shipment since I was shipping to a college and my email was .edu they noticed that I was a student and called me ba... [ More ] |
|      | | Antonette Canlas | | 9/8/2011 12:33:00 PM |
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| L.A. to Fl. transport | | I'd have to say that I would rate you guys a 5. You were one of the lowest quotes I got for the job, Suzie was a pleasure to deal with on the resevation, Louis, the driver from Lane Express Inc. was very nice and easy to communicate with, and deliver... [ More ] |
|      | | Susan | | 9/7/2011 11:39:00 PM |
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| Review of shipper | | Very good communication. Not too expensive. Truck was new and sales job was done in 10 minutes. No long orders just simple terms. I like it. Would use again. A+++ service.
[ View ] |
|      | | Ismael | | 9/7/2011 7:10:00 PM |
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| Good | | The truck picked up on Tuesday and delivered the car on Thursday morning. The company charged be a $175 deposit and the rest was collected on delivery. No complaints about Stateway from me. [ View ] |
|      | | Chris | | 9/7/2011 12:30:00 PM |
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| Impressive Service | | Stateway made my move so fast and easy that I felt like it was my duty to go and leave them a review. I decided to give them an all around 5 stars because that is the level of service I received from them. I would not hesitate to call them again in t... [ More ] |
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| Excellent Carrier | | Used Stateway as my preferred carrier seven times to ship out of state cars back to our dealership. We specialize in high end autos and need a trusted name in the industry to accommodate our shipping requests. Every time I call Stateway they always h... [ More ] |
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