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Specialty Mobile Systems 

Location:4304 Cox Smith Rd
Mason, OH 45040
Phone Number:(800)789-5250
Secondary Phone Number:(800)577-3708
Web Site:http://www.autotransportspecialty.com/
Email Address:service@autotransportspecialty.com
MC Number:MC-461234 - MC-477612
 View government license and insurance information.
Company Type:Broker/Carrier



SMS is a family-owned and operated business located in Mason, Ohio. SMS treats their employees with admiration and respect, along with quality interoffice customer service. The motto at SMS is "We Do The Right Thing" - right for everyone involved: Customer, Carriers, Vendors, and Employees. SMS courteously and efficiently teams with all stakeholders to ensure that the vehicle transport process goes smoothly.
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Overall Rating:


696 ratings & reviews posted


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  • Do The Reviews Accurately Represent This Company?
    Specialty Mobile Systems reports that they have an average of 1700 customers per year. Currently, this site has 369 reviews posted by individual customers for the past 365 days. So approximately 21.71% of Specialty Mobile Systems customers have posted a review.

    This means that 78.29% percent of their customer’s opinions are not represented on this site.
    Previous ReviewsMore Reviews on Specialty Mobile Systems
    Subject:Specialty Mobile Systems
    Review:This was our first experience with transporting a vehicle and we're glad that it turned out to be a very positive one. Our driver, Bob Shelhorn, was very particular, and took great care of our vehicle from pickup to dropoff. His vehicle inspect... [ More ]
    Rating:
    Poster:Steve Gruca
    Date:2/15/2008 12:29:00 AM
    Subject:Review
    Review:We had a very positive experience with Specialty Mobile Systems and would absolutley, positively use the company again if we ever need to transport a car [ View ]
    Rating:
    Poster:WH
    Date:2/8/2008 5:26:00 PM
    Subject:46 Ford
    Review:I appreciate the support that specialty mobile gave me. They were respectful of my needs and especially respectful of my Grandfathers car! I was quite anxious and very leary of transporting my Grandfathers 46 Ford Super Deluxe Coupe across the countr... [ More ]
    Rating:
    Poster:Marc Martinez
    Date:2/8/2008 9:39:00 AM
    Subject:Great Review
    Review:I just returned from Iraq and bought a 49 GMC 5 window pickup for my 80 year old father as a project truck for his Xmas present. I contracted with a AAA mobile that was a mess. I changed to specialty mobile and they were great. The first company l... [ More ]
    Rating:
    Poster:CSM Robert Brown
    Date:2/7/2008 11:22:00 PM
    Subject:Excellent service
    Review:The original pick-up was changed due to space availability which worked out well. The car arrived on the date as promised. The transporters were responsive to our needs since they were dealing with our college student on the other end and had to ac... [ More ]
    Rating:
    Poster:NJ Schuele
    Date:2/7/2008 10:30:00 PM
    Subject:Outstanding Service
    Review:Specially Mobile just completed the move of our family car to our son who is a Marine stationed in Quantico Virginia. The move was excellent. The contract carrier was Logical Logistics Services. Dan and his wife Pam provided us with excellent serv... [ More ]
    Rating:
    Poster:Larry Gozrulak
    Date:2/6/2008 3:23:00 PM
    Subject:Outstanding Service
    Review:Words can't describe how happy I am to have choosen Speciiallity Mobile to transport my station wagon from Denver, Co. to Dayton, Ohio. Although their price was lower than other quotes, their service from the initial contact to the time t... [ More ]
    Rating:
    Poster:Terri Teeters
    Date:2/6/2008 1:38:00 PM
    Subject:Specialty Mobile Systems
    Review:Dealing with Specialty Mobile Systems was a pleasant experience. Never having purchased a vehicle from out of state and site unseen was a scary experience. I was lucky to have a neighbor who moved to California, drive over to the San Jose and take ... [ More ]
    Rating:
    Poster:T. E. Allen
    Date:2/4/2008 6:50:00 PM
    Subject:Great Cross Country Car Transport Experience
    Review:Specialty Mobile provided very reliable service. My car was picked up 3 days after I made the initial call to them. The car made it from Philadelphia to San Francisco in 6 days. Their quote was a bit higher than others ($1195), but it was worth the ... [ More ]
    Rating:
    Poster:Sara
    Date:2/4/2008 5:57:00 PM
    Subject:Would use again
    Review:Even with having an unusual rout they were able to find a transporter in a short amount of time. Things moved faster than I had planned. Easy to work with. [ View ]
    Rating:
    Poster:S. Oncken
    Date:2/1/2008 2:34:00 PM
    Subject:PA to IL delivery
    Review:Don and the office people were helpful, accommodating, and concerned. The driver Brad was excellent. He went over the car very carefully b4 transport and marked any scratches etc. I would definitely use these folks again. the car was delivere... [ More ]
    Rating:
    Poster:Jeff Benchley
    Date:1/29/2008 9:10:00 PM
    Subject:Excellent company
    Review:Excellent company to do business with. Easy access to information regarding location of transporter during move, and excellent communication. I particularly like the fact that I was able to communicate directly with the driver. [ View ]
    Rating:
    Poster:Steve Linden
    Date:1/29/2008 5:10:00 PM
    Subject:Very helpful!
    Review:They didn't move a car for me, but a small aircraft, and they were very helpful throughout the process even though this was an unusual move. Afterwards, I almost bought a car in Illinois and again they were prompt to respond and quoted a great p... [ More ]
    Rating:
    Poster:George
    Date:1/29/2008 11:20:00 AM
    Subject:TRANSPORT 1941 FORD.
    Review:THIS WAS A VERY SATISFYING EXPERIENCE. THE CONTACTS AT SPECIALTY MOBILE ARE VERY PLEASANT AND PROFFESSIONAL. EVERY PROMISE THEY MADE WAS FULFILLED. THE DRIVER WAS VERY PATIENT, EVEN THOUGH THE CAR DEALER THAT I BOUGHT THE CAR FROM WAS VERY UN RELIABL... [ More ]
    Rating:
    Poster:CHARLES WELLS
    Date:1/28/2008 8:20:00 PM
    Subject:Door to Door, Coast to Coast, East to West
    Review:I shipped my father's Honda Accord to my son in California with Specialty Mobile, two years ago, but never posted a reveiw. I am writing now because my sister is moving from New England to Florida, and asked for a recommendation, and I immediat... [ More ]
    Rating:
    Poster:Linda
    Date:1/28/2008 3:05:00 AM
    Subject:Outstanding Experience
    Review:My experience with Specialty Mobile was amazing. From first contact through hand-off to the carrier and post delivery, they communicated professionally and effectively. The car arrived on time and in fine shape. I would definately use them again!!! [ View ]
    Rating:
    Poster:Dave Mancini
    Date:1/26/2008 3:20:00 PM
    Subject:Second time Outstanding Service
    Review:Speciality also move my Range Rover from CA to OK a few years ago with the same outstanding service. At the last minute I needed the SUV moved again and they were there with the same GREAT care and service. Thank you, JLF [ View ]
    Rating:
    Poster:Joel Frazier, MD
    Date:1/24/2008 6:56:00 PM
    Subject:MG TD, VT to SC... Happy Ending
    Review:Had a bad start........ I was bumped off original pickup at last minute due to a "surprise" larger size vehicle picked up before mine. Don Ferris & his team did what they had to do to make it right. My car was delivered in fine fine s... [ More ]
    Rating:
    Poster:John Caravello
    Date:1/23/2008 8:01:00 PM
    Subject:'57 T-bird
    Review:Excellent experience. I needed the car picked up as quickly as possible to get it into safe keeping. A contract driver was available to pick the car up almost immediately. Communication with Specialty Mobil was outstanding. They kept me updated on th... [ More ]
    Rating:
    Poster:Elaine
    Date:1/19/2008 3:35:00 PM
    Subject:Good Recovery after Bad Start
    Review:Specialty Mobile acted as the broker contracting with the actual carrier. The first firm they contracted with never showed up on the pick up date, and would not return phone calls from me or Specialty Mobile. On the plus side, the folks at Spec... [ More ]
    Rating:
    Poster:Brian Bernsen
    Date:1/19/2008 1:08:00 PM
    Subject:MOVEMENT OF SL500 MERCEDES
    Review:EXTREMELY HELPFUL AND COURTEOUS ....TIMELY AND THE COMMUNICATIONS ON PICKUP, ENROUTE, AND TIME OF DELIVERY WERE EXCELLENT...DRIVERS NAME WAS BRAD...WOULD USE THEM/HIM IN A HEARTBEAT..WILL CONTACT THEM IN LATE APRIL FOR THE RETURN TRIP BACK TO NEW YOR... [ More ]
    Rating:
    Poster:JAMES HENDRICKS
    Date:1/18/2008 7:35:00 PM
    Subject:Daughter off to college
    Review:My daughter needed to get her car, unexpectantly to AZ from NY in a matter of 2 weeks and we had 2 days to plan the move. Specialty mobile was fantastic! The entire team worked very hard in securing a truck and securing the delivery time so that sh... [ More ]
    Rating:
    Poster:Karen
    Date:1/16/2008 6:44:00 PM
    Subject:Transporting our classic car
    Review:Our vehicle was picked up on the scheduled day. Because of our move (in December), the vehicle was stored in a heated enclosed garage until it was ready to be delivered. All involved were very courteous and professional. The company paid for a portio... [ More ]
    Rating:
    Poster:Robar
    Date:1/14/2008 6:52:00 AM
    Subject:Great move
    Review:I had tried this move through another company, two months and no results. Specialty mobile systems got the job done within a few weeks, during the holiday season, no less! Very professional! Will refer my friends and use again if necessary. [ View ]
    Rating:
    Poster:Bill
    Date:1/12/2008 9:43:00 AM
    Subject:Excellent Service
    Review:Specialty Mobile picked it up on time and delivered the car a couple of days before we expected. Keeping everyone up to date by communication was outstanding. We could not be more pleased and it was so much better than our experience with another com... [ More ]
    Rating:
    Poster:Robert McNaghten
    Date:1/10/2008 8:39:00 PM
    Subject:Specialty Mobile System
    Review:SMS provided an excellent service overall. The pickup was on time, the driver was courteous and very considerate, contacted me several times on his cell phone to inform me of his progress and to make sure that I didn't waste any time. The car wa... [ More ]
    Rating:
    Poster:Mikhail Tsypkin
    Date:1/9/2008 5:37:00 PM
    Subject:An Absolute Joy-AMAZING Service!
    Review:I would most definately recoommend this company. My vehicle was picked up and delivered to me in 4 days, 3 days less than quoted. The customer service was outstanding. My truck was in perfect condition and quaranteed. Thank you, Thank you! [ View ]
    Rating:
    Poster:Aimee K
    Date:1/9/2008 5:23:00 PM
    Subject:Great Choice!
    Review:SMS did an incredible job with my move from Florida to Nevada. There is a 10 day window you have to give them when choosing this company, but they were able to cater to my needs and pick my car up the day before my flight and it only took 6 days to d... [ More ]
    Rating:
    Poster:Megan
    Date:1/8/2008 1:18:00 PM
    Subject:Review of Specialty Mobile Systems
    Review:Thanks and kudos to Specialty Mobile Services. In October I had made arrangements with another company to ship my car from California to Michigan just before Christmas. At the last minute the other carrier informed me that they did not have a drive... [ More ]
    Rating:
    Poster:Robert Thibodeau
    Date:1/7/2008 7:39:00 PM
    Subject:Never Even Picked Up My Car! Terrible!
    Review:This company was an absolute nightmare. The initial carriers they used miscalculated the height of my car and decided they could not take, so Specialty had to look reassign it to a new company. After that occurred Denisea called that company "... [ More ]
    Rating:
    Poster:Dustin
    Date:1/7/2008 10:02:00 AM
    Subject:excellent service
    Review:We shipped our two cars form CA to CO. We place the order on 12/07/2007 (Friday) and the pickup was scheduled on 12/10/2007 (Monday). The pickup and delivery are exactly on time and I would definitely recommend their excellent service. [ View ]
    Rating:
    Poster:Juan
    Date:1/4/2008 9:48:00 PM
    Subject:Job Well Done
    Review:Specialty Mobil Systems successfully lined up a carrier, transported my van from Arizona to Idaho, and delivered from it within 26 hours XXXon Christmas Eve no less. The prospects for delivery were not looking good because the van was inoperative and... [ More ]
    Rating:
    Poster:Doug Fesler
    Date:1/4/2008 3:04:00 PM
    Subject:Specialty Mobile Systems
    Review:This was the first time I needed a company to transport a vehicle. I researched as much as I could and relied on the reviews for this company in my selection. They were not the lowest quote, but I liked the fact that they were a family owned busine... [ More ]
    Rating:
    Poster:John
    Date:1/4/2008 9:49:00 AM
    Subject:Specialty Mobile
    Review:Specialty Mobile was fantastic. I had scheduled two other auto transport companies to ship my car, however, both had me waiting for days for a truck to arrive only later to find that no truck was ever contracted. I called Specialty Mobile and spoke... [ More ]
    Rating:
    Poster:Tom
    Date:1/3/2008 11:23:00 PM
    Subject:Could not have been happier.
    Review:As the title says I could not have been happier with how things went. I bought the Jeep on a Wednesday; it was on the truck on Friday and dropped off Saturday afternoon. I’ve used other shippers in the past and this was by far the quickest I&... [ More ]
    Rating:
    Poster:Chad K
    Date:1/3/2008 9:45:00 PM
    Subject:Move Quality
    Review:There was no difficulty. Driver was delayed a few hours due to snow but he kept me informed and arrived on the day scheduled even though it was midnight. Driver was excellent and very efficient. Overall the move was easy.Specilaty Mobile Systems foll... [ More ]
    Rating:
    Poster:Blair
    Date:1/3/2008 6:24:00 PM
    Subject:transport
    Review:This company was very friendly and helpful in arrainging transport. Even though the truck did not run well they got it loaded and never fussed. Truck arrived earlier than scheduled and all was handled very proffesionally. I would use these folks agai... [ More ]
    Rating:
    Poster:G.Ducato
    Date:1/3/2008 7:02:00 AM
    Subject:late delivery
    Review:I choose SMS because of the good reviews. The quote was more than most of the other companies and in this case cost did not reflect service. I was hoping the higher quote would translate to better service. My car was picked up late and delivered l... [ More ]
    Rating:
    Poster:Craig
    Date:1/1/2008 12:59:00 PM
    Subject:Honest Service
    Review:Specialty Mobile Systems helped us move our Dad's car from FLA to MN. My Dad had passed away at the beginning of Dec, 07, and we needed a trustworthy company to help us out. Denise and Amy made sure that our Dad's car made it safely to MN. ... [ More ]
    Rating:
    Poster:Ilene
    Date:12/29/2007 12:36:00 PM
    Subject:great experience
    Review:Very, Very happy with the service I received, both from the office and from the driver. I found this company on this exact site read some of there reviews and called them. The pickup date was set up within 5 days of calling. Pickup was on time and... [ More ]
    Rating:
    Poster:Robert
    Date:12/25/2007 10:36:00 AM
    Subject:Wonderful experience
    Review:After having a nightmarish experience with another auto transporter, we visited the website and found the review of Specialty Mobile to be perfect. WE contacted them about moving our college daughters vehicle from Tucson to Chicago for the Christmas... [ More ]
    Rating:
    Poster:John
    Date:12/22/2007 2:31:00 AM
    Subject:New Mexico to Maryland
    Review:Zoly the Transporter carried our car. Some how he picked up the car in New Mexico, got it through the ice storms in Oklahoma, and to my home quicker than the title made it through the mail. Watching the car come off the carrier, we knew this man kn... [ More ]
    Rating:
    Poster:John
    Date:12/21/2007 10:36:00 AM
    Subject:Fantastic, honest company
    Review:Communication was great, delivery was not only on-time but early, rates were extremely competitive. I had a restored 1970 Mustang delivered and they took great care of it. I had a look in the enclosed transporter and everything was properly secured, ... [ More ]
    Rating:
    Poster:Shawn
    Date:12/20/2007 2:31:00 PM
    Subject:Very considerate and willing to help....
    Review:Even though my truck didn't get to us, I just wanted to post a thank you for trying so hard for me to get it here before hubby came home from Iraq. In the future if we need to ship a vehicle, I will definitely give you guys a call. And thank yo... [ More ]
    Rating:
    Poster:Sarah C.
    Date:12/20/2007 1:25:00 AM
    Subject:Fantastic service from Specialty Mobile Systems
    Review:I had Specialty Mobile transport a 2006 Chrysler 300 SRT8 for me from PA-VA. They as always did a wonderful job. I will use them in the future for more subsequent moves. They are the best! [ View ]
    Rating:
    Poster:Victor
    Date:12/19/2007 4:33:00 PM
    Subject:easy and excellent
    Review:first time using a transport service. Pickup was almost immediate. Office staff and driver called wth updates along the way; gave me drivers cell number right away, which greatly facilitated the process. Car arrived in good shape in clean trailer. Dr... [ More ]
    Rating:
    Poster:Ole
    Date:12/17/2007 10:12:00 PM
    Subject:Small Truck transported from MD to TX
    Review:Initially called Specialty Mobile Systems along with a few other carriers to get an idea how much it would be to ship a small truck from just outside of Washington D.C. to Houston, TX on an uncovered transport. Received a quote via email within a fe... [ More ]
    Rating:
    Poster:Mike M.
    Date:12/17/2007 5:52:00 PM
    Subject:Overall Experience
    Review:Moved 2 cars for us and did a fantastic job. The condition of the transport vehicle was excellent and the driver was terrific. Would highly recommend this company for a move of your vehicle. [ View ]
    Rating:
    Poster:Bill
    Date:12/16/2007 12:06:00 PM
    Subject:Specialty Mobile Systems
    Review:After very poor experience with Silva Auto transport switched to Specialty Mobile systems. They had transport scheduled within 1 day. Pickup and delivery were late but I was kept informed at all times by the driver for Victor auto transport. Good e... [ More ]
    Rating:
    Poster:james moffett
    Date:12/16/2007 11:12:00 AM
    Subject:Excellent company
    Review:Everything was great with this company. Excellent communication, nice customer service, prompt pick up and delivery. I moved during the month of December and even with some bad weather, my car was delivered early. I highly recommend this company ... [ More ]
    Rating:
    Poster:Margaret
    Date:12/15/2007 8:38:00 AM

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