Specialty Mobile Systems 
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| Location: | 4304 Cox Smith Rd
Mason, OH 45040 |
| Phone Number: | (800)789-5250 |
| Secondary Phone Number: | (800)577-3708 |
| Website: | http://www.autotransportspecialty.com/ |
| Email: | service@autotransportspecialty.com |
| Time On Site: | 6 Year(s), 7 Month(s). Since 8/28/2003 2:56:00 PM | | FMCSA Licensing: | MC-477612 | Authority | Status | | Common Carrier | Active | | Contract Carrier | None | | Broker | None | | | | MC-461234 | Authority | Status | | Common Carrier | None | | Contract Carrier | None | | Broker | Active | | |
 View government license and insurance information. | Company Type:
(Interstate) | Carrier / Broker
** This information is generated by the FMCSA Information ** | | | | | | | SMS is a family-owned and operated business located in Mason, Ohio. SMS treats their employees with admiration and respect, along with quality interoffice customer service. The motto at SMS is "We Do The Right Thing" - right for everyone involved: Customer, Carriers, Vendors, and Employees. SMS courteously and efficiently teams with all stakeholders to ensure that the vehicle transport process goes smoothly.
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Have your own experience with Specialty Mobile Systems to share? Click Here to add a review. Overall Rating (Last Two Years*): 
524 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
Specialty Mobile Systems reports that they have an average of 1700 customers per year. Currently, this site has 153 reviews posted by individual customers for the past 365 days. So approximately 9.00% of Specialty Mobile Systems customers have posted a review.
This means that 91.00% percent of their customer’s opinions are not represented on this site. |
| Great Company! | | These guys are great. Honest and very professional. I had a problem and they helped me deal with it - would highly recommend them on their customer service and a great price on top of that. I talked to lots of shady brokers and haulers while shoppin... [ More ] |
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| Quality Service; Reasonable Price | | They offered me a pickup time(next day) and delivery time(2 days later) which were both ahead of what I expected before I called and for a price($545) that was lower than I anticipated paying.
After accepting their bid everything went as expected.... [ More ] |
|   | Eric B | | 11/12/2009 2:59:00 PM |
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| Great company ! | | It was a very smooth move. No problems, no delays, no busy phone lines, etc.
Everything went perfect. I moved 2 cars from New Mexico to Pennsylvania. And it took 2 days only!
Last time, when I used the Groebel company, they simply forgot to move my... [ More ] |
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| Excellent service from speciality mobile system | | I had a move from NY to Texas.The car moving was a pleasure experince..The drivers were very pleasent, and in time and was very professional.The company tried their level best to reduce my days without a car, and as a result i had only one day to use... [ More ] |
| | | Sreejith | | 11/6/2009 1:59:00 PM |
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| DE TO CA | | This was the first time shipping a car, and using this company.I was very pleased with the service that
I received.It was simple and straightforward.Amy was courteous and efficient.We spoke by phone when making the arrangements and she followed up... [ More ] |
| | | HAROLD | | 11/1/2009 7:32:00 PM |
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| Review | | I had a classic restored 64 1/2 mustang that needed to be moved from SC to AR. There were a few issues with communications after the order was taken and down payment paid. The carrier was suppose to call me within 24 hours, I ended up calling Special... [ More ] |
| | | Wendy | | 11/1/2009 4:19:00 PM |
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| Great Experience, but | | The broker was excellent, the carrier was careful, communicative and conscientious. But, because the actual trucking company used was not the same one the broker told me I had to go to the bank with the driver and get a new cashiers check with the ac... [ More ] |
| | | Paul | | 10/30/2009 2:46:00 PM |
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| Good job, really good driver communication | | We had our 2000 ML320 shipped from LasVegas to Cincinnati, OH. It took a week to locate a driver for the pick-up, but once the pick-up was set up, we got it in 8 days.
There was good communication updating the pick-up and the diver was great on... [ More ] |
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| Great Service, again ! | | Transporting vehickle from Michigan to Arizona. Excellent carrier. Called and ask to pick up car 1 day eary. Delivered vehicle at prearrainged destination (neighbor) 1 day early. Car arrived in excxellent condition, and neighbor delivered it to my ho... [ More ] |
| | | J Nichols | | 10/29/2009 12:44:00 PM |
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| great service | | This was a great vehicle move - they showed up on time, delivered my car on time at a good price. My calls were always answered by friendly and competent staff. I would definitely use this company again. [ View ] |
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| Car delivery | | There was a personal touch involved that helped me make the intial decision to use Specialty Mobile. After my car was delivered I was very happy with the service, they kept me informed all the way. [ View ] |
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| Acadia Transport Review | | Third time I've used this company and each time has been great. The service reps are very responsive, attentive, and helpful. I would recommend this company to anyone. [ View ] |
| | | Gary | | 10/22/2009 10:37:00 PM |
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| Below average experience | | Dealing with company representives while making the reservation was terrific. Amy was great! The "pick up" experience was also handled well and efficiently. The reason I would not use this company angain is directly related to the "... [ More ] |
| | | Eric | | 10/22/2009 4:45:00 PM |
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| car shipping thoughts. | | before I decided on what company to go with I read a lot of these reviews. However I was not sure if these reviews are for real, ie complaints discarded and only the positive views posted. I decided to call the brokers directly and then I relied on m... [ More ] |
| | | andy | | 10/21/2009 1:33:00 PM |
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| Excellent, friendly service | | SMS provided excellent, courteous, on time service. I would recommend them to even my closest friends. Investigating options, it was looking to me like it would be a couple weeks to get my car from Ohio to New York, unless I paid expedite fees and s... [ More ] |
| | | Shane | | 10/20/2009 11:19:00 PM |
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| Specialty Mobile Was Excellent | | I highly recommend Specialty Mobile to anyone that wants to have a car transported with the utmost care and professionalism. We bought a Maserati and Specialty Mobile transported it from Connecticut to Texas for us for a great value. The driver was... [ More ] |
| | | Antonella F. | | 10/13/2009 10:29:00 AM |
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| Shipped several vehicles at once | | We arranged for 5 vehicles to be transported, including a collector car and even our tractor! All of our vehicles arrived very quickly, without a scratch. Our driver was VERY careful, and very professional. [ View ] |
| | | Shana | | 10/13/2009 9:09:00 AM |
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| Very happy with service | | We were delighted that the car was picked up earlier than the original ship date. (Other carriers quotes charged extra for quick pickup.) The driver was courteous and careful as the car was put on the carrier. Delivery was made at a convenient neighb... [ More ] |
| | | Linda | | 10/9/2009 9:58:00 AM |
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| IH Scout Transport | | All went well w/ Amy at Specialty Mobile. The driver was professional and prompt and very accessible w/ updates. The price was a reasonable value and commensurate w/ the other carriers. I would hire them again. They underpromised and overdelivered. [ View ] |
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| Transport Auto | | Excellent ontime service. Very careful driver. Super clean,new transport truck. Driver kept in touch during trip. Driver had mechanical knowledge of cars in his care. Price of transport was very fair. Very professional service in all respects. Would... [ More ] |
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| NC to CA | | I would recommend this company. This is the seond time I have used them and again I had a great experience. My car was picked up on schedule and delivered promptly. [ View ] |
| | | Ashlie | | 10/6/2009 4:23:00 PM |
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| Great Move | | We wanted our car to be picked up after we drove our other vehicle across the country, and dropped off after we arrived. We took our time moving from Idaho to Virginia, and this made the long period between pickup and drop off unattractive for most ... [ More ] |
| | | Scott | | 10/6/2009 2:57:00 PM |
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| Service | | We often buy cars and have them shipped... this experience was by far the smoothest and the driver was great... he was not only professional but went out of his way to be helpful and even delivered the car earlier then we thought he would be able too... [ More ] |
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| Great Company! | | This company was such a pleasure to work with. They really took a vested interest in my car and called several times to make sure everything was okay. I have recommended this company to two different people. I'm so thankful to have my car now! [ View ] |
| | | Meredith | | 10/5/2009 1:30:00 PM |
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| Good First Time Experiience | | Specialty Mobile was quick to arrange delivery of the vehicle from the time I placed the order. It was less than one week. No problems on either end with pick up or delivery. This was my first experience at moving a vehicle and it was a good one. ... [ More ] |
| | | John F | | 10/5/2009 8:45:00 AM |
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| car transport from ohio to california | | service, communication follow-up, schedule were all better than expected.
no damage, picked up within 10 day window, and transport from ohio to
california took 8 days. good experience. [ View ] |
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| Used for 2nd time - GREAT AGAIN! | | This was the second time I used Specialty Mobile Systems. They were courteous, knowledgeable, professional, responsive and gave me a fair price. The most important part - the actual transportation of the vehicle - was also done on time and with co... [ More ] |
| | | David Stotts | | 10/4/2009 3:09:00 PM |
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| Excellent Service! | | I had a tough situation to deal with. First of all, I had a vehicle transported by another carrier previously who had not only not followed up on their word, but damaged my BRAND NEW truck that I hadn't even driven yet. On top of that, this transpo... [ More ] |
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| Great Service | | Specialty Mobile was very friendly and most accommodating to a special request of mine. It is a family-owned business and it there is no bureaucracy to have to deal with to get answers or decisions. Have now transported two cars with them and would d... [ More ] |
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| Specialty Mobile | | Everything went smoothly. The driver contacted me and informed me about the pick-up date. He dropped it off at my friend's house for a last minute change of plan without any problems. Best rate I could find and both Amy and Dee were very helpful a... [ More ] |
| | | Job Chacko | | 9/20/2009 11:42:00 PM |
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| Tronsport of Hot Rod & Trailer | | I received a phone call from Don Farris of Specialty Mobile after puting my shipping needs on a web-site. He was very knowledgeable about my needs to ship a Hot Rod & custom trailer in an enclosed carrier. Many other car carriers gave me quotes f... [ More ] |
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| Excellent Service, 1992 Toyota Celica | | I called Specialty Mobile Systems to ship my Celica from Ohio to California. They shipped my car through the broker Tow Express, and my car was picked up and delivered without a problem or hassle over a week's time. In fact, they delivered the day ... [ More ] |
| | | Arthur Wang | | 9/18/2009 6:47:00 PM |
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| 1965 GTO | | My experience with this company was excellent from start to finish. The car was picked up a little late but not enough to be upset about. The communication was excellent, the car arrived in good condition and was on the top of the truck as I had requ... [ More ] |
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| Specialty Mobile Systems A++++ | | My son is a professional baseball player and has his car shipped every year from California to Florida and back at the end of the season. We have used Speciality Mobile to arrange the transport every year for the past 4 years. They are a perfect 4... [ More ] |
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| Transport of my car | | Due to the fact that I had a transport for my car at the last minute I changed my mine. I was going to use Fox but after reading the reviews, and the time it took for them to return phone calls I decided against it. I found Specialty Mobile here afte... [ More ] |
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| Excellent Transport | | I have used Specialty Transport twice now and both times they have been wonderful to deal with. They are helpful, efficient..a pleasure to deal with. Our vehicle was picked up on time and delivered early. The driver was great and communicated with... [ More ] |
| | | Midge | | 9/2/2009 12:47:00 PM |
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| I highly recommend!!! | | This was my second experience with Specialty Mobile. I was a returning customer because of the great service that was provided the first time around. I am happy to say that I received just as great service the second time around. Despite the fact ... [ More ] |
| | | Candice | | 9/1/2009 1:56:00 PM |
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| On Time Safe and Sound | | Everything regarding this experience was top notch. It was going to take us a while to make it out west, and they were more than accommodating by making sure that our car would be delivered the day after we arrived. The price was very reasonable for ... [ More ] |
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| They were the best! | | When our car broke down, my family and I were still 10 hours away from home so we wanted to take our car home to be fixed. We called several companies and this was not only the cheapest, but also the most accommodating company that we found. Amy, the... [ More ] |
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| Recent car transport review | | I have used Specialty Mobile Systems 5 times to transport my daughter's car across the country for school. We have generally been very pleased with their service and courtesy. This latest move was a bit more unusual in that there was an issue with ... [ More ] |
| | | E. Antell | | 8/27/2009 1:13:00 PM |
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| auto transport | | Good service , very nice honest group. The only problem was the car was returned with many new scrathches on both sides. The driver was very nice , apologetic, and honest about this so that helped! [ View ] |
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| Great Customer Service | | Customer service was great- carrier was late to pick-up vehicle but the staff was able to track him down on the weekend and get him out to transport the vehicle. Would definitely use again. [ View ] |
| | | Jake | | 8/25/2009 12:34:00 AM |
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| 2 Cars Heading East | | I shipped two cars from California to South Carolina. This is the third time I have shipped cars and the experience was very good. The vehicles arrived without any scratches or dents. They were fully inspected before being picked up and they did a gr... [ More ] |
| | | Scott | | 8/22/2009 11:49:00 AM |
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| Excellent service and company!!! | | My experience with Specialty Mobile System was excellent. This is the second time that I am moving my car with them as my brokers, and they were very good!!
The driver of the truck(Mr Gary Butler) was on time (Butler Auto Transport) and very prof... [ More ] |
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| Worked out Perfectly | | I was leaving the country on short notice and needed to transport my vehicle to my parents for a year of storage. Specialty Mobile was able to coordinate the pickup of my vehicle perfectly. My car was picked up on my last day in town so I minimized... [ More ] |
| | | Ryan M. | | 8/20/2009 4:48:00 PM |
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| Once again A+ service | | We have used Specialty Mobile a number of time in the past. This time as always, we received fast friendly service and competitive rates. We have used Specialty Mobile before and we will use them again! [ View ] |
| | | Welsh Enterprises | | 8/19/2009 4:28:00 PM |
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| Great job | | This was the first time I have shipped a car. I received numerous calls and emails from a variety of transport companies. The prices were all within $100 of each other, so that was not a factor. This review service was very helpful to me as I real... [ More ] |
| | | David | | 8/17/2009 10:40:00 AM |
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| Transport of 25 year old Ford Ranger | | We transported a 25 year old Ford Ranger which had belonged to my dad. Unfortunately due to some road construction along the way there was some damag to the tailgate. The driver contacted us to let us know what happened and upon delivery he accompa... [ More ] |
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| Moving my 1938 Chevy to Ohio. | | I live in Cincinnati Ohio so I thought I would contact a mover close to home.
I have never had a car moved before, so when I bought a 1938 Chevy in North Carolina I was real concerned about having it shipped to Cincinnati safely.
When I contacted... [ More ] |
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| fixing what could have been a ruined vacation | | Specialty Mobile helped us move a damaged vehicle from Marathon Key Florida all the way to South Carolina! It was bad enough that we had an accident while on vacation, but they really helped us get things on track and we were able to enjoy our last ... [ More ] |
| | | Jeff S. | | 8/8/2009 9:01:00 PM |
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