Specialty Mobile Systems  | |
| Location: | 4304 Cox Smith Rd
Mason, OH 45040 |
| Phone Number: | (800)789-5250 |
| Secondary Phone Number: | (800)577-3708 |
| Website: | http://www.autotransportspecialty.com/ |
| Email: | service@autotransportspecialty.com |
| Time On Site: | 7 Year(s), 1 Month(s). Since 8/28/2003 2:56:00 PM | | FMCSA Licensing: | MC-461234 | Authority | Status | | Common Carrier | None | | Contract Carrier | None | | Broker | Active | | | | MC-477612 | Authority | Status | | Common Carrier | Active | | Contract Carrier | None | | Broker | None | | |
 View government license and insurance information. | Company Type:
(Interstate) | Broker / Carrier
** This information is generated by the FMCSA Information ** | | | | SMS is a family-owned and operated business located in Mason, Ohio. SMS treats their employees with admiration and respect, along with quality interoffice customer service. The motto at SMS is "We Do The Right Thing" - right for everyone involved: Customer, Carriers, Vendors, and Employees. SMS courteously and efficiently teams with all stakeholders to ensure that the vehicle transport process goes smoothly.
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Have your own experience with Specialty Mobile Systems to share? Click Here to add a review. Overall Rating (Last Two Years*): 
380 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
Specialty Mobile Systems reports that they have an average of 1700 customers per year. Currently, this site has 146 reviews posted by individual customers for the past 365 days. So approximately 8.59% of Specialty Mobile Systems customers have posted a review.
This means that 91.41% percent of their customer’s opinions are not represented on this site. |
| Great Service | | Specialty Mobile did a great job for the move. They subcontracted another carrier (Duanes Road Runners) and the car got there the next day. I would highly recommend to anyone [ View ] |
|  | Salman | | 8/29/2010 11:57:00 AM |
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| $3100 damage still unpaid! | | My beautiful LandCruiser arrived in Wyoming with the tailgate smashed in (among other damage).
How many calls should it take to the Specialty Mobile Systems office to try to rectify this? Daily calls for 3 months, and still no insurance payment - ... [ More ] |
|  | | Carla | | 8/27/2010 10:17:00 AM |
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| Love these companies! | | Specialty Mobile, the broker, and Moore Transport, the truck company, were both wonderful to work with. I have never shipped a vehicle before, but with my husband's military PCS taking us all the way across the US, I really did not want to travel wi... [ More ] |
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| Excellent Experience | | This is the second time that I have used this company to transfer a car and it has also been used by several coworkers all of which have had a positive experience. Would highly recommend them. [ View ] |
| | | G. Interiano | | 8/23/2010 7:47:00 PM |
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| Excellent! | | I had a terrible experience with the company who handled my apartment move (America's Moving Service), but the best thing about them was that they recommended Specialty Mobile. They were friendly, prompt, and were in frequent contact with me about m... [ More ] |
| | | David Resha | | 8/23/2010 6:39:00 PM |
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| bad experience | | This company was recommended by America's moving services when I moved from Texas to Washington. I gave a month notice and detail of my date. My oringial pick up date (window)and delivery date was about 10 apart. I was told that it can be done when... [ More ] |
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| Car got damaged | | My new car showed up with scratches all over it, but the company was very quick to respond and fix the problem.. Needs new paint on the hood, roof and back spoiler.. Got an estimate from the dealer and the company that did the transporting is payin... [ More ] |
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| Highly recommend | | We were most pleased in how quickly we received our car and there was no damage to the car. The customer service was easy to reach and very accommodating to our changing dates. I would use this company again. [ View ] |
| | | Joel Ullmann | | 8/16/2010 2:28:00 PM |
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| Specialty Mobiles | | My experience with Specialty Mobile was fine. I was nervous about handing my car over to strangers to transport it across the country but the folks at Specialty Mobile made the process easy and I had no problems at all dropping off and receiving my c... [ More ] |
| | | Thad Ferguson | | 8/14/2010 9:16:00 AM |
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| Overall Satisfaction level/ Continuous improvement | | Specialy Mobiles quoted price was not the lowest, but was firm and below the average. I picked SpecialtyMobile based on theie BBB affiliation and Rating, as well as being below the average price.
The quoted price was firm and did not try to increas... [ More ] |
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| Specialty Mobile fills the bill | | Recently, we needed to contract with a vehicle transport company to have a car relocated from Troy, Ohio to Jacksonville, NC. I searched transportreviews.com website for companies that were close to Troy, and I ended up contacting Specialty Mobile f... [ More ] |
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| White Honda CIvic | | I was very please with the service at Specialty Mobile. I will recommend Specialty to anyone who needs there service. They are efficient and reliable. There pricing was in reasons and there timing was great. [ View ] |
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| Cleveland to Nevada | | I needed to transport a car from Cleveland to Northern Nevada. There was a small window of time for pickup of the vehicle. I called Specialty Mobile after my own digging into the BBB and viewing other reviews online. Their quote was somewhere i... [ More ] |
| | | Cynthia_N | | 8/3/2010 5:51:00 PM |
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| Specialty Mobile | | This company was a pleasure to deal with from start to finish. They reserved me a quick moving time on short notice and pickup and drop off were on time and professional. The driver was very friendly, professional and helpful as well. Highly recom... [ More ] |
| | | Jeffrey J. Tabor | | 8/3/2010 3:38:00 PM |
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| Auto Transport Process | | The Specialty Mobile staff and the Happy Valley Transporter provided exceptional service to me. The staff, specifically, Amy Matthews was knowledgeable, personable and accommodating. I had to change miy pickup date because my flight reservation neces... [ More ] |
| | | J. Cummings | | 8/3/2010 1:58:00 PM |
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| Specialty Mobile Auto Transport | | Specialty Mobile Services were excellent. The administrative team was helpful and the driver was very professional and timely. My only complaint would be that I wanted to pay the entire amount by credit card, which for some reason, was not allowed.... [ More ] |
| | | Nita Umashankar | | 8/3/2010 1:39:00 PM |
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| Specialty Mobile/A Unique Transport Review | | I came to this site in search of a company to ship my car back to FLA from CA b/c my first experience was so awful. I read reviews for a number of companies, but Specialty Mobile was the only one w/o bad experiences. So I made them my first - and onl... [ More ] |
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| Car Transport | | I was very pleased with the level of professionalism of this company and would use them again. The pricing was very fair and my car arrived in great condition. And the best part was that it arrived on time. [ View ] |
| | | Robin G. | | 7/28/2010 7:56:00 PM |
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| Simple, reliable, reasonable price | | This is the first time we have had exprience with having a vehicle moved across the country. The process was much simpler than we anticipated. We priced the job with about 6 companies and chose Specialty Mobile Systems because their price was reaso... [ More ] |
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| Cincy to San Diego | | I talked to several brokers and decided upon Specialty Mobile based on reviews and gut feeling after contact Amy and Don. The price was a bit higher but it got the car picked up within 2 days of the call and it was actually delivered one day early. ... [ More ] |
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| On time with early delivery | | The transport of the vehicle was so efficient that the carrier arrived at the destination before we were able to arrive and sign for delivery. They stored our vehicle on the carrier for an additional day at no charge, and delivered it to our new hom... [ More ] |
| | | Calcutt | | 7/22/2010 2:12:00 PM |
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| Cross Country Move | | We moved our two cars from Iowa to Washington State.
We had a good experience with Specialty Mobile. Customer service was courteous and attentive. Our initial carrier declined to undertake our move after finding out that we would not be availabl... [ More ] |
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| Specialty Mobile Systems | | We recently moved an Acura Integra from Pullman, WA to Tampa, Fl. We started the process with great trepidation and spoke with a number of companies, most of whom did not allay our concerns, until we spoke with Amy at Specialty Mobile Systems. She... [ More ] |
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| IL to AL | | I would like to thank Specialty Mobile for the exceptional service. I had no trouble at all with my car transport. They kept me informed all the time,which helped me a lot in planning my moving. Specialty Mobile were punctual, professional and friend... [ More ] |
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| No problems | | Things went pretty smoothly with the broker (specialty mobile systems) and the actual truckers (diesel auto express).
The guys at specialty seemed honest, reliable, and professional.
The guys at diesel seemed honest and reliable, but their sch... [ More ] |
| | | Steven Gortler | | 7/12/2010 5:28:00 PM |
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| Specialty Mobile System Review | | Dee responded to my application promptly and was very personable. Amy was my next point of contact and not only answered all of my questions, but calmed me down when I started to panic about a pick up date. They have an extensive relationship with th... [ More ] |
| | | Ilana | | 7/12/2010 5:01:00 PM |
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| Perfect Time | | This company moved very quickly and friendly. They were great! They picked up and dropped off my car exactly perfect time also I received my car in good condition. I truly recommend this company.
[ View ] |
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| headache | | I was at first impressed with this company and believed that the high cost would be worth the assurance of a stress free transport. They were not up front about using other carriers and contracting out their work, rather than having their own trucks... [ More ] |
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| Delivery of Mercedes from KY to CA | | Overall, the company did a great job, the driver was great, and looked after the car well. Reassuringly, there were numerous BMW and Mercedes cars on board, which indicated that the driver was able to look after such vehicles well, and he did.
Sad... [ More ] |
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| Good experience overall | | I was referred to Specialty mobile from America's movers. Both these companies are actually 'brokers' i.e facilitate contact between you and the actual person who moves your vehicle.
Amy at Specialty mobile handled most of the phone calls and was p... [ More ] |
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| Fast, affordable, comfortable | | Amy and the team at specialty mobile were so put together it they completely set me at ease. The entire process was simple and efficient. I spent minimal time working with them and they delivered everything on time and intact. Even the driver was ... [ More ] |
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| Great, stress free service | | To summarize my move-
1. There were no pick up or delivery delays. The pick up time was communicated well in advance and honored.
2. Mark, the transport person, brought the car to the airport in Denver even though it was quite late in the night - ... [ More ] |
| | | Seema Kumar | | 7/1/2010 4:04:00 PM |
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| Great service for a good rate | | We shipped two cars, an Infiniti EX and an Audi TTS from Austin, Texas to Washington, DC. Specialty Mobile provided enclosed transport, and the vehicles were delivered on time and in perfect condition. Cory, the driver, is a real pro and nice guy. He... [ More ] |
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| Send a new SUV to chicago | | I called Specialty Mobile Systems. inquiring to ship a new car to Illinois chicago.Amy from Specialty was very help within few days the car was in chicago wiht out any problems.
[ View ] |
| | | Juan | | 6/19/2010 3:51:00 PM |
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| Great communication | | Though the service was slightly on the pricey side, it was nice to know that I could simply call or email and have a status report on the location, and/or disposition of the vehicle. and also was nice to knwo that if anythign went wrong there was so... [ More ] |
| | | Jeff | | 6/18/2010 10:48:00 AM |
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| Fantastic job Specialty Mobile! | | Great Company. The car was picked up on exactly the day we wanted, and was delivered precisely in the window of time we were told. We were very apprehensive due to the fact that our car was traveling 2,000 miles, but were very pleased with service.... [ More ] |
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| Auto Transport | | The service is excellent!!!!!!!
I will definitely use this again and recommend this company. They are very professional to deal with from the price quotation to the drop off. My son's car was picked up even 30 minutes earlier than our scheduled time... [ More ] |
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| From Indiana to California | | In my move to Hawaii, Specialty Mobile was the one bright spot. Amy's personal service was awesome. I fellt that my cars were in good hands. The trucker was very organized. He picked up and delivered my Lexus and Prius early to the dock in Long ... [ More ] |
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| RI to HAwaii | | I was nervous transporting my vehicle to California...ultimately transporting it to Hawaii, but the vehicle made it when it was supposed to get here, actually got here early! We r happy there was no prblems picking it up. [ View ] |
| | | C Kos | | 5/25/2010 1:27:00 PM |
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| Great Job by Specialty Mobile Systems | | I recently shipped a car from my home in Western New York to Southern California. My son is a student at the University of Southern California and he needed a car for a summer internship. The problem facing us was we didn't want to ship the car until... [ More ] |
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| Shipping Measured In Hours Not Days | | I have used Specialty Mobile once in the past and was pleased with their service so I thought I would try them again. I worked with Amy and she was great. I called her on Monday with my car available for pick up on Tuesday. I spoke with on Tuesday... [ More ] |
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| AUTO TRANSPORT | | I called a few auto transport companies for quotes to have my sister's 97' Mazda 626 sedan transported from Delaware to Massachusetts and I finally settled with Specialty Mobile Systems because I had liked the quote ($495) and the customer service. ... [ More ] |
| | | DWIGHT DOUGLAS | | 5/17/2010 8:06:00 AM |
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| Great Job | | They did a great job. The truck was available for pickup right before a holiday weekend so I cannot complain about the late pickup. Always kept informed. There was a slight addition to my quote but they split it with me. I would use them again. [ View ] |
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| Moving two cars from NY to CA by Specialty Mobile systems | | Specialty mobile was arranged by my home relocation service. I wanted to move two cars –Subaru impresa-2010 and Prius 2007 from NY to CA. I was very skeptical and was certain that it would not be a pleasant experience, having assumed that the l... [ More ] |
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| Would never use anyone else | | This is the second time I have used Specialty Mobile and both experiences were great. I have used one other carrier for auto (because I could not remember who I had used previously) and it was pure Hell. These folks have a rare combination of profess... [ More ] |
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| Successful transport | | Car arrived in perfect condition. Driver was very courteous. We had a little trouble on the pick up side, as the original pick up date passed with no contact from the driver. He was delayed in another state, but we didn't find out until the next mo... [ More ] |
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| Transport Car from Michigan to California | | We were very happy with Specialty Mobile System. Received a call on Wednesday that the car would be picked up the next day, the driver was very prompt and professional. Received the car in California on Sunday afternoon in excellent condition. We ... [ More ] |
| | | Joanna from Michigan | | 4/30/2010 8:48:00 PM |
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| Service | | I moved from NH to GA recently. Due to my job relocation, I had to move to GA in short frame of time, I called specialty mobile in the morning and asked them to pick up vehicle, I received a call on the same day in the evening for picking up my car i... [ More ] |
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| Great Service | | This will be my second time around, requesting Speciality Mobile Systems to transport my car to FL. I was very happy with their prompt service both pick up and delivery. Their price was also affordable. Amy Mathews (General Manager)was awsome to work... [ More ] |
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