Specialty Mobile Systems - 5 Stars out of 5 - Transport Reviews.com - Your Auto Transport Information Source. View Reviews, Ratings and Rankings of Auto Transporters.

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Specialty Mobile Systems

Location:

4304 Cox Smith Rd
Mason, OH 45040

Phone Number:

(800)789-5250

Secondary Phone Number:

(800)577-3708

Website:

http://www.autotransportspecialty.com/

Email:

service@autotransportspecialty.com

Time On Site:

9 Year(s), 9 Month(s). Since 8/28/2003 2:56:00 PM

FMCSA Licensing:

MC-477612
Authority	Status
Common Carrier	Active
Contract Carrier	None
Broker	None

MC-461234
Authority	Status
Common Carrier	None
Contract Carrier	None
Broker	Active

View government license and insurance information.

Company Type:
(Interstate)

Carrier / Broker
** This information is generated by the FMCSA Information **

SMS is a family-owned and operated business located in Mason, Ohio. SMS treats their employees with admiration and respect, along with quality interoffice customer service. The motto at SMS is "We Do The Right Thing" - right for everyone involved: Customer, Carriers, Vendors, and Employees. SMS courteously and efficiently teams with all stakeholders to ensure that the vehicle transport process goes smoothly.

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Overall Rating (Last Two Years*):

15 ratings & reviews posted

More Rating Reports

Rating Trends by Month and Overall New

Customer Satisfaction Ratings

Distribution of Stars Report

Do The Reviews Accurately Represent This Company?
Specialty Mobile Systems reports that they have an average of 1700 customers per year. Currently, this site has 9 reviews posted by individual customers for the past 365 days. So approximately 0.53% of Specialty Mobile Systems customers have posted a review.

This means that 99.47% percent of their customer’s opinions are not represented on this site.

Subject:	Did not live up contact
Review:	This co. could not deliver car .They said would not fit on trailer because ??? Not @ all reliable. DO NOT USE THIS CO. [ View ]

Rating:
Poster:	mike
Date:	4/26/2013 10:13:00 PM

Subject:	First Class Service for Pampered Autos
Review:	These people renewed my faith in Auto Transport companies. Unbelievably good communication from friendly people, from the first call before booking, to the last call from the driver after vehicle drop off. Easy to work with and the confidence my ve... [ More ]

Rating:
Poster:	Chad
Date:	11/27/2012 11:05:00 AM

Subject:	Wow
Review:	I worked through Montway who presumably booked this carrier to pick up my car in Ohio and deliver to Minnesota. I received an indication it would be picked up on Monday and it was. Delivery was supposed to be Thursday. Instead, Brad called... [ More ]

Rating:
Poster:	Shantanu
Date:	10/30/2012 8:57:00 PM

Subject:	Excellent Service
Review:	I had an excellent experience and would recommend this company to others. They went above the call of duty to make sure the delivery went well. [ View ]

Rating:
Poster:	Vickie C
Date:	10/26/2012 4:19:00 PM

Subject:	Mazda Speed 6
Review:	I contacted this company because it was in the city where I live. Because of travel requirements on my part I was able to deliver the car to them to hold until they could find a truck. They found one very quickly and in a week the car was delivered... [ More ]

Rating:
Poster:	Steve Celek
Date:	10/24/2012 1:16:00 PM

Subject:	Specialty Mobile Systems
Review:	Great to work with. '08 Audi A4 mint condition was shipped. From initial contact to delivery - and beyond, great service. The car was picked up promptly, arrived a day early, and had no signs of any damage whatsoever. The transport vehicle was a ... [ More ]

Rating:
Poster:	CMDurand
Date:	10/5/2012 3:11:00 PM

Subject:	Another PCS (Military) Move...
Review:	This is my third move in four years and my third time using Specialty Mobile Systems (http://www.autotransportspecialty.com/) to transport my vehicle. I will definitely use them again for my fourth, fifth, sixth, etc. move. The service they provide ... [ More ]

Rating:
Poster:	Porter
Date:	8/24/2012 10:46:00 AM

Subject:	Great!!
Review:	The best service. Mr ferris delivered as promised. Dee is a master customer service specialist. Thanks again. [ View ]

Rating:
Poster:	Christy
Date:	7/31/2012 5:19:00 PM

Subject:	3rd Time HAPPY Customer
Review:	Great communication throughout process. This time delivery was actually a day early. No damage, no hassle. I always buy used cars, and this company makes it possible for me to look across the whole country to find exactly the color & options t... [ More ]

Rating:
Poster:	Brett H.
Date:	6/15/2012 11:55:00 AM

Subject:	good transport
Review:	Dee was very pleasant and professional on the phone. Pickup was a day earlier than promised, which was good, but driver only had my info on destination side, and not the contact name and number at the origin site. He tried to call when he arrived clo... [ More ]

Rating:
Poster:	Dave Torti
Date:	1/12/2012 5:56:00 PM

Subject:	Excellent Experience, Highly Recommend for Military Customers
Review:	I am active duty military and I have conducted two PCS moves within the past three years. During both of these moves I have used Specialty Mobile Systems to transport my secondary vehicle across the country. Specialty Mobile made the move easy and ab... [ More ]

Rating:
Poster:	Porter
Date:	1/5/2012 1:00:00 PM

Subject:	**Rocket Sled! AMAZING customer service!
Review:	My original trucking company failed me miserably and put me in a bad crunch. Autobahn along with Specialty Mobile Carriers came to my rescue. I HAD to have my car before I left on vacation. Thanksgiving day, Autobahn answered the phone. Unbelievable!... [ More ]

Rating:
Poster:	C. Wilson
Date:	11/27/2011 6:35:00 PM

Subject:	car transport
Review:	We have never used a service such as this, so we were uninformed about the process. Specialty Mobile was VERY informative and helpful. We felt very comfortable using them to ship our daughters car from Ohio to California. The price was reasonable f... [ More ]

Rating:
Poster:	kim coppoolse
Date:	9/13/2011 8:30:00 PM

Subject:	The Best
Review:	This company is first class, and Chris Zimmerman is great. Professional, patient, courteous, very knowledgebale and super careful, with very nice equipment. He knows as much about cars as he does about transporting them, a plus. I would trust any ... [ More ]

Rating:
Poster:	DFK
Date:	8/4/2011 3:26:00 PM

Subject:	Good & honest service
Review:	My car was picked up exactly on time and delivered on time. The only issue is that I requested a top load and drop off after 5pm. The car showed up on the bottom of the carrier and my parents were given the option of drop off at midnight or 6am. I... [ More ]

Rating:
Poster:	Nikki
Date:	5/31/2011 9:56:00 AM

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