Safe-Direct Car Shipping  | |
| Location: | 866-221-1664 - Los Angeles, CA 91602 |
| Phone Number: | 866-221-1664 |
| Secondary Phone Number: | 818-824-8100 |
| Website: | http://www.shipacardirect.com |
| Email: | info@shipacardirect.com |
| Time On Site: | 4 Year(s), 3 Month(s). Since 2/21/2008 10:18:00 PM | | FMCSA Licensing: | MC-632461 | Authority | Status | | Common Carrier | None | | Contract Carrier | None | | Broker | Active | |  View government license and insurance information. | Company Type:
(Interstate) | Broker
** This information is generated by the FMCSA Information ** | Other Names:
(using or used this MC number) | Honesty First Auto Transport Inc | | | | | The #1 thing that separates us from ALL other companies is that we back up our PRE-SCREENED carriers with an INSURANCE GUARANTEE. We are the ONLY company that offers a guarantee of this kind. Our carriers are the very best. The fact that you are here shows that you care about quality as much as we do. This is a great site and should prove extremely useful in making your decision as well as avoiding common problems, but BE CAREFUL, companies sometimes write their own reviews. Our advice is to start by reading the bad reviews, since no one is going to write their own bad review. You can learn a lot from another person's problems as well as get a feel for the company based on their response. All of our reviews are directly from our customers. Click the link above to visit our website and get a FREE ONLINE CUSTOM QUOTE, Tailor made to your specific situation. We also have great USER VIDEOS, helpful FAQs and glowing Testimonials. Get a Quote today! |
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Have your own experience with Safe-Direct Car Shipping to share? Click Here to add a review. Overall Rating (Last Two Years*): 
1370 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
Safe-Direct Car Shipping reports that they have an average of 10000 customers per year. Currently, this site has 1004 reviews posted by individual customers for the past 365 days. So approximately 10.04% of Safe-Direct Car Shipping customers have posted a review.
This means that 89.96% percent of their customer’s opinions are not represented on this site. |
| Good first-time experience with Safe-Direct | | My experience with Safe-Direct was very good. Customer service and the speed at which my car was delivered cross-country (5 days) exceeded my expectations. The price ($1300) for the transport was reasonable and below quotes from other companies. T... [ More ] | | Thanks for the great review, Drew! Always happy to exceed expectations!! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
|  | | Drew W. | | 5/6/2012 11:36:00 AM |
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| GREAT SERVICE!! | | Great service hauling my classic '68 Mustang from Arizona to Ohio..The carrier driver was very careful with my vintage car and It was picked up and delivered in a very timely manner...I could not be happier!..David from Safe Direct was very good also... [ More ] | | Thanks for the excellent recommendation, Wayne! I'm glad to hear the driver was very careful and that you couldn't be happier! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Great job! | | A carrier was found quickly and when the first pick-up date/time was inconvenient, another carrier was found that met our schedule needs. The car was dropped off in my driveway in NY in the same condition it left California. I was very happy with eve... [ More ] | | Thanks for your great review, Paul! I'm very happy you are very happy! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
| | | Paul Manuszewski | | 5/5/2012 3:40:00 PM |
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| I recommend Safe-Direct to all! | | All I can say is Thanks Safe-Direct Car Shipping!
Tom, thanks for helping me again with my CAR shipping and follow up me (as a customer) and by phone just to make sure everything is fine. As for my experience with Safe-Direct Car Shipping I would r... [ More ] | | All I can say is "thanks, Shankar"! Thanks for the recommendation! And please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Cross country car shipment | | Working with this company has been a pleasant experience. It wa my first time ever to ship a car and I had no clue where to start. Tom Miller was right there for me with information, estimates of ship time and realistic costs. He referred me to th... [ More ] | | Thanks for the excellent recommendation, Rollin! I'm glad you found the videos helpful! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| My first time shipping a car | | I shipped a car from Maryland to my son in Michigan. Tom at Safe_Direct explained every step and made the experience seem pretty easy. The truck driver contacted me as promised, and he went out of his way to accommodate my schedule for the pick up.... [ More ] | | So glad you were pleased with the service, Marcia! Thanks for the great feedback about your carrier. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| excellent service but delivery can be delayed | | Everything went well except at the end they attempted delivery on Thursday evening, 9 days after the pick-up in New York, at our friends' address, who called back and said they'd be out this evening asking if the delivery can be done any other time, ... [ More ] | | Thanks for the great feedback, Stanislaw! Sorry to hear the driver didn't get the update while he was on route. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Excellent Service by David | | David was my customer rep and he did a great job from the beginning to the end of the transaction. He made sure I was informed of my shipping status throughout the entire time. When I did have any questions or concerns I would contact David and he wo... [ More ] | | Thanks for the great feedback, Lena! I'm glad I could keep you informed. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
|  | | Lena Jie Zhu | | 5/4/2012 2:42:00 PM |
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| Excellent, Fast & Affordable | | I could have never imagined that my car would be delivered so quickly. My husband conducted the pick up side in FL and the gentleman worked out a great place to pick the car up since his truck couldn't get in and out of the apartment complex. There... [ More ] | | So glad this was the non-stressful part of your move, Brittanie! Thanks for the great recommendation! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Car transport from Phoenix to Atlanta | | The service was excellent. The pick up service came on time and on the date scheduled. We even had to change the pick up location at the last minute and they were very accomadating. The cars were delivered earlier them expected in the same condition ... [ More ] | | Thanks for the excellent recommendation, Tiffany! Glad the carrier was accommodating for your last minute changes! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| LR2 to San Diego | | Driver Rodrico deserves a gold star...
early, very friendly, very gracious for the lunch we brought him...after reading all the horror stories
very thorough on the vehicle exam prior to loading..
this crew was a welcome relieve.....
I just want h... [ More ] | | Thanks for the great feedback, Keith! We love hearing that our drivers are friendly and gracious. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Good communication, on-time delivery | | This was this first time I shipped a vehicle and I was nervous about the process. Everything went very smoothly. It was easy to contact a real person and ask questions. The pick-up and delivery were on-time. The company followed up with me to make su... [ More ] | | Thanks for the great recommendation, Erin! A lot of first-timers are nervous, so I'm glad everything went smoothly for you! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Great Service and exceeded expectations!! | | Overall, I was very satisfied with the service I received. I needed my car shipped within a very tight time frame and David was able to help me find a driver the same day and the car would make it to the destination when I arrived there just in time ... [ More ] | | It was my pleasure, Lan! Thanks for the great recommendation! I look forward to hearing from you when you are ready to ship it back. 866-221-1664 www.shipacardirect.com [ view ] |
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| Excellent Service | | This was my first time shipping a car and I had no clue how to go about doing so. It became even harder with so many options available. I spoke to a lot of companies but after talking to Tom at SafeDirect, I was really convinced. The transport went a... [ More ] | | Thanks for the great review, Rahul! I'm glad your first transport was smooth - please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| On Time | | Tom and his groupl were the utmost professionals...more importantly, they did what they said they would do...which is a must in this business. [ View ] | | Thanks for your great recommendation, Mike! Happy to deliver professionally! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| My comments | | I had booked another carrier and after waiting 3 weeks i called shipacardirect and was fortunate enough to talk with Tom. He explained to me how the business works and why i may be having difficulty getting my excursion shipped to Kentucky. Within ... [ More ] | | Thank you for the great review, Charles. I'm glad we could help you out when the other folks let you down. Please contact me for any future auto transports. 866-221-1664 http://shipacardirect.com/ [ view ] |
| | | charles S. | | 5/1/2012 3:42:00 PM |
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| Minivan transport | | The agent is very helpful and nice. My vehicle arrived at our destination a few days earlier than expected and the driver was very rude about our not being able to pick up our vehicle as soon as he wanted. Other than that, everything was good. [ View ] | | Thanks for the review! I'm sorry that the carrier's timing estimate was off. Please contact me again for any future auto transports. 866-221-1664 http://shipacardirect.com/ [ view ] |
| | | Zhongli Zhang | | 5/1/2012 3:17:00 PM |
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| they deliverd on their promise | | Surprise, customer service, has not gone the way of the dinosaur; it is alive and very well and I found it at Safe-Direct Car Shipping. I wanted to save my nephew the driving time from PA to TX and began my internet search for a company that could ha... [ More ] | | Thanks for the great recommendation, Marysue! It's good to know the carrier was nice and professional too. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| easy and fast | | I would use both the broker and trucking company again. Easy and fast. And good communication on everyone's part. [ View ] | | I'm glad the communication was good all around! Thanks for the quick and easy review! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
| | | Adriene | | 5/1/2012 8:16:00 AM |
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| 1st time user. Went better than I thought possible. | | I wasn't familiar with the whole process. Dispatcher was was available to answer any and all questions. Website was easy to navigate. I was truly surprised when I saw the truck arrive on Sunday morning. I never expected them to so prompt. Would I ... [ More ] | | Thanks for the great review, Nick. I'm glad it went better than you expected! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Return from Florida | | I was a little anxious about the exact date of return because it seemed everyone in South florida wanted to return around the same time frame as I did, but thankfully with the help of Tom , he got it all taken care of ! The only thing I wish is that... [ More ] | | You bring up an important consideration, Evelyn. We wish carriers could commit farther in advance too. Because every load is unique with new locations for every customer, the timing of each and every move is unique - un-timed and untried. Carriers have to "go with the flow" - unlike fleets of planes that have set routes out of set hubs. Thanks for your review! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Smooth as silk | | My father passed away in Southern California, leaving me his pride and joy, a 2002 Chevy Camaro 35th Anniversary Edition. The problem was, I live in Maryland now. I did not want to drive it across country, putting all those miles on it, or take the c... [ More ] | | Thanks for the really informative review, Kim! I'm so glad we could help you move your dad's pride and joy. Please contact me again if I can help you with any future transports. 866-221-1664 www.shipacardirect.com [ view ] |
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| Great Service!!!! | | I was very happy with Safe-Direct Car, their service is outstanding, the driver was constantly updating us on his where abouts.The car arrived in perfect condition and on time. I highly recommend their service. [ View ] | | Thanks for the great recommendation, Carlos! I'm glad the carrier was regular with his update! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Easy to Use | | I have now used this service twice and they have done an excellent job. Tom at Safe-Direct is very helpful and stays on top of all of it, making it really easy. I will continue to use this service to ship automobiles. [ View ] | | Thanks for the great recommendation and the continued business, Jon! It's always a pleasure - keep my number handy for next time. 866-221-1664 www.shipacardirect.com [ view ] |
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| Easy to Use | | I have now used this service twice and they have done an excellent job. Tom at Safe-Direct is very helpful and stays on top of all of it, making it really easy. I will continue to use this service to ship automobiles. [ View ] |
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| FL to CA | | Tom did a great job keeping me informed throughout the process. He helped out by coordinating with the seller on the pick up time. I liike the fact the car showed up a day ahead of my expectations. This being my first time transporting a car I was a ... [ More ] | | Thanks for the great recommendation, Ben! It's easy to be honest and keep you informed. We'll do the same for any future car moves! 866-221-1664 www.shipacardirect.com [ view ] |
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| Car Transport | | My dealings with Safe Direct were excellent. The ordering process was simply and clear, no hidden costs. I had several choices which met my needs for a quick delivery. Prompt and curteous staff and very reliable truckers (J-Bird Transport). [ View ] | | Thanks for the great recommendation, Stevan! Happy to keep it simple for you. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Five Star Service | | I was very impressed with the Safe-Direct's high level of communication and the chosen carrier was top notch! Safe-Direct made a potentially stressful experience into a carefree and smooth transaction! [ View ] | | Thanks for the great recommendation, Gregory! Happy to keep it smooth and carefree! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
| | Gregory | | 4/27/2012 6:21:00 AM |
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| Overall a great experience! | | Though I would typically have to leave a vm when i called they were pretty good at getting back to me in a timely manner. They were also pretty good at responding to emails which I greatly appreciate. I did have a misunderstanding when asked if I wou... [ More ] | | Thanks for the great review, Angie! I'm sorry for the misunderstanding about the counter-offer, but I'm glad you were still satisfied overall. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
| | | Angie | | 4/26/2012 5:20:00 PM |
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| Fantastic Experience!! | | Having shipped a vehicle over 10yrs ago with another vendor and having a less than optimal experience I was extremely apprehensive in wanting to ship my daughter’s car back from college. So much that I actually considered flying out and drivin... [ More ] | | Thanks for the fantastic recommendation, Ken! I'm glad your transport through us was seamless and stress-free - and better than the last time! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| big truck transport | | My vehicle is a dodge ram 2500 with large tires and slight lift. I also live in Fresno, nowhere near any usual transport routes. These things made this situation a challenge for both the transport company and me, however we got it done. I ended up me... [ More ] | | Thank you for your very informative review, Patti! Some transport situations do have fewer options, so we prefer to let customer know exactly what to expect. Glad we could work together! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Very Positive First Time Experience | | When we first searched online, we had some apprehensions due to the large number of vendors displayed. However the Safe-Direct Shipping representative repsonded promptly to our request and thoroughly explained the process after giving us a quote.
... [ More ] | | Thanks for the very positive review, Robin! I'm glad I was helpful and that the carrier was also responsive. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Great Service! | | We shipped our car from Texas to Iowa, and we would definitely recommend this service! We've never considered shipping a car until having seen an ad regarding shipment while looking for Uhaul information. After being skeptical about the online compan... [ More ] | | Thank you for the great recommendation! Glad we lived up to our reputation! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
| | | Ms. Messer | | 4/24/2012 10:12:00 PM |
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| Transport from California to Illinois | | This was the easiest part of my move. The car arrived in the same shape as when it was picked up and on time. The information and follow up by Tom was top notch customer service. He was upfront and honest of what I could expect with the timing of pic... [ More ] | | Thank you for the great review, Susan! I'm glad this was the easiest part of your move. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Overall, very good! | | I was very pleased with the customer service I received. The carrier was willing to pick up my car at my house at whatever day and time worked for me. I appreciated the carriers customer service and willingness to answer all my questions and very qui... [ More ] | | Thanks for the excellent feedback, Tamara! I'm pleased that you were please with the customer service. You bring up a good point about dusty vehicles, as many arrive dirty after traveling across the country. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Good People | | I am in the Marine Corps and had to move from Twentynine Palms, CA to Virginia Beach, VA. The car I was shipping is a '68 Mustang in good condition and I had never shipped a vehicle before so I was nervous. I got approximately 15 different shipping... [ More ] | | Thanks for the great recommendation, Heather! Weeding through quotes and information can be nerve-wracking but I'm glad you took the chance on us. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
| | | Heather | | 4/24/2012 6:41:00 PM |
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| Made car transport very easy | | Safe Direct made my experience shipping a car very easy and stress free. I was overwhelmed with the amount of information I was receiving from transport companies as well as the warnings I saw online about car shipping. Something stood out to me ab... [ More ] | | Thanks for the great feedback, Julie! I'm glad we made the process stress-free for you - there is a LOT of overwhelming information out there. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
| | | Julie | | 4/24/2012 11:00:00 AM |
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| Totally painless process | | I called Safe-Direct on a Wed, and we had a response for pck-up by Q Express less than 4 hours later. Our car was picked up north of Boston on Fri night and was delivered to the LA area the following Friday. The two drivers from Q Express were help... [ More ] | | Thanks for the great review Christine! So glad to hear there were no problems at all, that the carrier was helpful and courteous. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Safe Direct | | Car was picked up on within two days of making the first call to Safe-Direct. The pick-up was on time and delivered within 8 days to the desired destination. No damage to the car, and overall very happy with the treatment of the car. Very happy that ... [ More ] | | Thanks for the feedback and the recommendation, Kate! Happy to hear it was an overall good experience! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Very Professional | | David at Safe-Direct Car Shipping was very professional and very amiable. I especially liked the fact that he guaranteed the car to get to home undamaged or he would pay for it. In addition, I liked the fact that he stayed in contact with me to kee... [ More ] | | Thanks for the great recommendation, Pat! I like that we're a "no-brainer"! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
| | | Pat Robinson | | 4/23/2012 3:15:00 PM |
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| Great Customer Service | | Customer service was fantastic. Tom was upfront and honest. He followed through and was in contact often to make sure all needs were being met. He was also very forthcoming about the costs, timeliness,etc for the transportation.
I've used this servi... [ More ] | | Thanks for the referrals, Mark! We'll be up front and honest with anyone you send our way. And please contact me again for your next car move. 866-221-1664 www.shipacardirect.com [ view ] |
| | | Mark C. | | 4/23/2012 2:29:00 PM |
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| First Time | | First time ever transporting a car, and it was very easy. They came a day late for pickup, but arrived early for delivery. My car battery was shot, and the carrier picked it up still with no problem. He delivered it right to my house in Los Angele... [ More ] | | Thanks for the feedback, Alex! Glad the timing worked out for you - we tend to quote averages but each move is unique so timing can vary. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Car Transport | | MY experience with shipping my 300Z with Safe-Direct was most pleasant. From initial contact to receiving my car, their representative, Tom, was helpful, courteous and prompt in replys and answers. Only one call was not returned-by someone other th... [ More ] | | Thanks for the great recommendation, John! Happy to deliver for you - in every sense of the word. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| My Experience with Safe-Direct | | Hello All,
March 4th, 2012: I was a given quote of $1,099.00 (after a $30 rebate) for shipping my car from New Jersey to California. After reviewing several other car shipping companies, I decided to go with Safe-Direct Car Shipping company becaus... [ More ] | | Our Apologies, Farhan. We will compensate you for taking the time to give this valuable feedback. We try to be as explicit as we can verbally, but all items you address are explicitly detailed on our website in our terms (which must be read and acknowledged before an order can be placed) as well as the many User Videos that our owner took the time to record, so that you get the answers straight from the top. The reason for the price adjustment was that you booked your order so far in advance and gas prices spiked between your order place date and your ship date. Our apologies but we cannot control that. Our fee did not change. We are grateful for the opportunity to help you and apologize again that you were unhappy. [ view ] |
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| Service assessment | | David is a great rep for Safe-Direct. They need to hang on to him.
The drivers were courteous and efficient. [ View ] | | Glad to hear the drivers were courteous and efficient. Thanks for the feedback, Dan! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Transportation | | Had confidence in Tom at Safe Derect Car Shipping.Toms professional handling of transaction was Appreciated.The price quoted was reasonable.would not hesitate using again. [ View ] | | Thanks for the recommendation, Dean! Please don't hesitate to call me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Simple procedure | | We scheduled for a pick up window between Tuesday and Thursday. The driver arrived on Tuesday morning. The car was picked up and delivered four days later. Everything went very smoothly. The communication with David has been spot on. Even though he w... [ More ] | | Thanks for your great review, Paul! So glad everything went smoothly for you. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Car Shipment | | I had very professional treatment from Safe Direct Car Shipment.
I had a little issue with the fact that it was my 20 year old daughter car and I was 400 miles away. The vehicle had a transmission problem so it could not drive. The truck driver on p... [ More ] | | Thanks for the recommendation Kevin! It's good to know the driver was helpful to your daughter. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Best Company I ever used | | I contacted this company after I was very upset with the first company. David was upfront on everything and best of all, NO DEPOSIT REQUIRED!! Other companies would immediately ask you for a credit card information and promise not to charge until c... [ More ] | | Thanks for the great recommendation, Tony! And that's a very good point about credit card information - there's no need to give that away until a carrier is finalized. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Excellent Communication, Service and Prompt Delivery | | Tom really helped me in going through the process and placing the order for my car shipment. Though couple of companies were involved in the total process, Placing the order - Pick Up - Delivery went seemless. I recommend Safe-Direct for all the user... [ More ] | | Thanks for the great feedback, Ravindra! I'm glad to make the process seamless for you. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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