Safe-Direct Car Shipping  | |
| Location: | 866-221-1664 - Los Angeles, CA 91602 |
| Phone Number: | 866-221-1664 |
| Secondary Phone Number: | 818-824-8100 |
| Website: | http://www.shipacardirect.com |
| Time On Site: | 5 Year(s), 3 Month(s). Since 2/21/2008 10:18:00 PM | | FMCSA Licensing: | MC-632461 | Authority | Status | | Common Carrier | None | | Contract Carrier | None | | Broker | Active | |  View government license and insurance information. | Company Type:
(Interstate) | Broker
** This information is generated by the FMCSA Information ** | Other Names:
(using or used this MC number) | Honesty First Auto Transport Inc. | | | | | The #1 thing that separates us from ALL other companies is that we back up our PRE-SCREENED carriers with an INSURANCE GUARANTEE. We are the ONLY company that offers a guarantee of this kind. Our carriers are the very best. The fact that you are here shows that you care about quality as much as we do. This is a great site and should prove extremely useful in making your decision as well as avoiding common problems, but BE CAREFUL, companies sometimes write their own reviews. Our advice is to start by reading the bad reviews, since no one is going to write their own bad review. You can learn a lot from another person's problems as well as get a feel for the company based on their response. All of our reviews are directly from our customers. Click the link above to visit our website and get a FREE ONLINE CUSTOM QUOTE, Tailor made to your specific situation. We also have great USER VIDEOS, helpful FAQs and glowing Testimonials. Get a Quote today! |
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Have your own experience with Safe-Direct Car Shipping to share? Click Here to add a review. Overall Rating (Last Two Years*): 
2743 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
Safe-Direct Car Shipping reports that they have an average of 10000 customers per year. Currently, this site has 1755 reviews posted by individual customers for the past 365 days. So approximately 17.55% of Safe-Direct Car Shipping customers have posted a review.
This means that 82.45% percent of their customer’s opinions are not represented on this site. |
| Great Service | | I had originally set up pickup for a day later. When I was able to get all the paperwork finished sooner I asked David if it could be moved to a day earlier. He said that it should not be a problem.
In fact he had a carrier lined up in less than 1... [ More ] | | Thanks for the great review, Dolly! I'm glad it was smooth for you! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
|  | | Dolly | | 1/24/2013 1:37:00 AM |
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| Car Shipped from IL to CA | | I was nervous about shipping my daughter's car since it needed to be done over the holidays. The car was going from Illinois to California. However, it all came together perfectly in the end. Jason was helpful in adjusting the quote to get a carrie... [ More ] | | Thanks for the great review, Emily! Glad it all came together perfectly in the end! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
| | Emily | | 1/23/2013 8:55:00 PM |
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| From Texas to Virgiania | | I had to ship my car from Texas to Virginia due to a job relocation. I went online looking for a shipping company and I got overwhelmed with the amount of information that I started receiving. That is when I found out about Transport Reviews. The com... [ More ] | | Thanks for the great (and thorough) review, Carlos! I'm glad the videos were helpful! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Anil | | I was very satisfied from the beginning to end of the whole process. The carrier they chose were professional and caring of my vehicle as they promised. Tim, was very up front and honest about
the process all the way from start to finish and keep m... [ More ] | | Thanks for the outstanding review, Anil! I'm glad you were very satisfied with the whole process! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
| | | Anil | | 1/23/2013 7:10:00 PM |
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| Pick up dates | | We had a hard time securing a car carrier and the agent could not find one for the first car. We end up shipping three cars at the same time, and still had a hard time securing a pick up date. We were moving away, so it was difficult. Once a car c... [ More ] | | Thanks for your feedback! I'm sorry there wasn't carrier availbility on your preferred pick-up date. We do recommend having a window of availability and it's best if we are the only broker working on your behalf (multiple postings in your case did hamper our efforts). I'm glad it worked out in the end. [ view ] |
|  | | Izumi Kuroiwa | | 1/23/2013 11:06:00 AM |
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| Car Transport | | The pick up was late due to maintenance problems with the truck. After that, everything went smoothly. The communication with the driver and the company was very good. We new the reason for the late pick up, but the delivery was excellent. [ View ] | | Thanks for the review, Bill! Sorry the carrier's original timing estimate was a little off due to maintenance. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Classic Car Transport | | This was my first time having a car transported. It was a classic car so I chose the enclosed transportation to provide maximum protection during the journey from Arizona to Delaware. The driver was on time for pick-up within a 4 hour window of the... [ More ] | | Thanks for the great review, Jim! Always happy to explain the process so you know what to expect! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| San Diego to Albany, NY | | Chris was responsive to both email and phone calls. For the price quoted I was not able to get a carrier assigned for 5 days. I had to increase the price by $50 in order to move the car. The car was picked up 4 days past my first available date. I w... [ More ] | | Thanks for the review, Ken! Sorry our original estimate was a little off for the backlog after the holidays, I'm glad we got it rolling for you! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| L.A. to Houston | | transport broker was courteous and professional and I would use them again. Transport service was also presentable. The only unfortunate issue was the truck broke down in El Paso and it was several days before it got rolling again. Not a huge dea... [ More ] | | Thanks for the recommendation Larry, I'm glad you would use us again! Sorry the carrier had a maintenance issue that caused a delay. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
| | | Larry | | 1/22/2013 11:18:00 PM |
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| Car shipment Maine to Ohio | | Safe Direct Car Shipping was excellent from beginning to end. David was upfront and honest from the beginning and kept in touch with us throughout the entire process. The actual carrier was very efficient and very nice to my parents (from whom the ... [ More ] |
| | | Sue Bathon | | 1/22/2013 8:37:00 PM |
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| Jason and Tommy did a great great | | Jason kept in touch with me once a week for 6 weeks to let me know he still had my car tow from Ohio to California in mind. When it came down to crunch time I started to get a little nervous, but when I called him he re-assured me that it would be ta... [ More ] |
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| It was worth it | | This was my first time going through car shipping process. I was pretty clueless and nervous.I decided to work with this company based on some previous reviews. Chris was very helpful. He always either answered my calls, or replied my emails. The dis... [ More ] |
| | | Shakiba | | 1/22/2013 7:39:00 PM |
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| Pick up dates | | The agent had a hard time securing the car transport truck and we had to change the dates of pick up. But once a trucker was secured and cars were picked up, it went smoothly. [ View ] | | Thanks for your feedback! I'm sorry there wasn't carrier availbility on your preferred pick-up date. We do recommend having a window of availability and it's best if you have only one broker working on your behalf. I'm glad it worked out in the end. [ view ] |
| | | Mark Leonard | | 1/22/2013 4:41:00 PM |
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| Happy | | I had a limited time for the pick up and the delivery of my car. Pickup was perfectly on time and delivery very quick and exactly on time as promised.
I was afraid of this process, but with Chris help it went fast and smooth. The transport company f... [ More ] |
| | | Sophia | | 1/22/2013 3:43:00 PM |
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| mercedes transport from LA to Dallas | |
shipping your car is not the easiest process and there is a learning curve. communication is important. i had the advantage of not desperately needing the car i was waiting on. overall i found this company to be honest and quick to return emai... [ More ] |
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| Great Experience | | We had a very flexible delivery window, so Tim was able to give us a very competitive price. I figured because of that it would probably be a while after our pick up date of Jan. 14th for them to actually pick up the car. We received a call on the 12... [ More ] |
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| Shipper was good, drivers/loading...not so much | | I would use Safe Direct again because I don't think they can really help who is driving and doing the pick up. My driver was late initially (which caused me to miss my flight), and there were issues about some things I had in my trunk (my bass, etc) ... [ More ] |
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| This company exceeded my expectations and my car arrived perfectly in tact. | | I recently moved from California to Maryland to begin a new job. I didn't want to drive my car, I didn't have alot of money to spend, and I was also worried about my vehicle arriving in Maryland on time because of the winter weather. A friend referre... [ More ] | | Thanks for the great review, Kimberly! Always happy to exceed expectations! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Trustworthy and Reliable | | I had arranged to buy a car from my aunt in California, but I needed it to be shipped to me at school in North Carolina. This is going to be my first ever car, so of course I was nervous about finding a safe and reliable company to ship it. After d... [ More ] | | Thanks for the great review, Sophie! Glad it was a great experience! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
| | | Sophie | | 1/21/2013 4:00:00 PM |
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| Good Car Moving Service | | The agent, Chris, is very friendly and helpful. He provided information and service status in a timely manner. The car was transferred safely and on time. Will use them again. [ View ] | | Thanks for the great review, Joey! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Never fear, Safe-Direct is here. | | When I was faced with the task of getting a car from one coast to the other, I was a bit overwhelmed and a little anxious. I knew someone had to do that for a living, but I had never needed to know who, until now.
Well, I did my research and looke... [ More ] | | Thanks for the fantastic review, Tyler! I'm glad we stood up to the research! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
| | | Tyler | | 1/21/2013 11:57:00 AM |
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| Move from San Diego to Virginia | | Moving from San Diego to Virginia on updated orders I was nervous on how I would get my car safely over there. Granted I drive a 2000SE Miata, but its only 4" off the ground and I love and take great pride in my vehicle. I contacted David and he... [ More ] | | Thanks for the great review, Christian! Glad we found the right driver for you! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
| | | Christian Ayangco | | 1/21/2013 9:35:00 AM |
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| Safe-Direct Car Shipping - Great Job! | | Safe-Direct Car Shipping did an overall great job in shipping my car from California to Tennessee. They kept in touch with me through the entire process and took care of the transfer of my vehicle between Matson and their overland carrier without a h... [ More ] |
| | | Philip Z. | | 1/20/2013 5:20:00 PM |
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| Great Experience | | I have never contracted before for shipping a vehicle across the country. I was pleasantly surprised that my vehicle was picked up and delivered on time and without incident. I was a little nervous about the whole experience but relieved to see my ve... [ More ] |
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| Shipping across country | | I'm in the Navy and when I got stationed out in SC I had to ship my car out here from CA. I was nervous to do this, but in the end my BMW got here not only on time but also just how it left its pickup. Above all, my car got here way sooner than exp... [ More ] |
| | | Jason | | 1/20/2013 2:16:00 AM |
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| Successful car delivery | | The car arrived in the same condition that it was shipped!
Safe Direct car shipping was able to arrange a pick-up of my car at an earlier date when I requested it, which was nice.
The only problem, which I believe is part of the nature of the c... [ More ] |
| | | Whitney | | 1/19/2013 6:54:00 PM |
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| Transport of Aston-Martin DB9 | | Chris from Safe-Direct could not have been any more professional, knowledgeable or accomodating. The efficiency, hand holding and follow through was worth every penney of the cost.
The carrier, Ovy from Deluxe Auto transport was the consumate ser... [ More ] |
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| Transporting vehicle | | The vehicle was picked up at the time indicated and dropped off on time at the door. I was contacted by phone and email to establish a pick-up time that was convenient and had a phone number for the driver in case there were any concerns. Would rec... [ More ] |
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| Excellent Service | | Chris at Safe Direct did an excellent job of walking me through the entirety of the process. I've used a transport service before (NOT Safe Direct) that was very shady in their approach. I actually paid a deposit prior to having a driver assigned due... [ More ] |
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| I am happy | | The service was quite good. Both the contact representative and the driver are very honest and efficient. I would recommend their service to others. [ View ] | | Thanks for your recommendation, Ray! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| First time Shipper | | First time i shipped my car and i was a little apphrensive, but Safe-Direct was very helpful and it eased my mind knowing they were accredited. My cars were recieved to in great shape and in a timely manner. I would definitely use them again they did... [ More ] | | Thanks for the great review, Noah! Happy to be helpful! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
| | | Noah Polyniak | | 1/18/2013 12:49:00 PM |
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| Delayed Shipment but Good Customer Service | | Shipping our car from Virginia to Utah was a challenge. We went through 2 different brokers to try to ship our van and it took more than a month to get it finally picked up. Granted, we were shipping over the holidays so maybe that was the cause. We ... [ More ] | | Thank you for your review, Angela! You are right, pricing is important - especially with large vehicles. Please contact me again if you do have to move a vehicle. 866-221-1664 www.shipacardirect.com [ view ] |
| | | Angela | | 1/18/2013 12:27:00 PM |
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| Car Transport | | This is the first I transported my car. So i look at the web & found out that safe direct has a good reputation that's why I give it a try. Tom was very frank & reliable he keep us updated & their web with Q& A section was very inform... [ More ] | | Thanks for the great review, Amie!I'm glad we stood up to the research! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Car transport from Al to CA | | Shipping a car is never easy, but our experience with Safe-Direct Car Shipping was quite positive and successful. David Franco is very knowledgeable, kind, patient and never too busy to answer any question we had. Shipping a car involves a number of... [ More ] | | Thanks for the great review, Cathleen! I'm glad your experience was positive! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| SUV transport | | My representative, Tim, was excellent. He answered all my questions, and was very available when I had more. He was also flexible and super-helpful around pricing.
The driver had some truck issues on the way to pick up, which delayed pick up t... [ More ] | | Thanks for the great review, Gabrielle! Always happy to answer questions! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
| | | Gabrielle F. | | 1/17/2013 11:06:00 PM |
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| Recommendation | | Safe-Direct found me a transport carrier when others failed to do so. They worked with me to find a carrier that would fit my budget. The carrier broke down on the way and was two days late in delivering my car. However, he kept in touch with me a... [ More ] | | Thanks for the great review, Ross! Glad we did better than the other guys! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Great Customer Service | | Tim at Safe-Direct was extremely helpful and always available to talk whenever I had questions. He found me a great carrier that brought my car to Santa Monica, CA with no troubles. Tim was always prompt to return my phone calls and emails.
This is ... [ More ] | | Thanks for the great review, Tejas! Happy to be helpful! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Delighted | | I got my new Hyundai Tuscon 2013 shipped from California to Illinois through Tom in Safe Direct.
The videos sent by Tom helped me make my decision fast. I got my car in the same condition it was loaded.
The drivers were cordial and coordinated pe... [ More ] | | Thanks for the great review, Adil! Glad the videos were helpful! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
| | | ADIL | | 1/17/2013 12:36:00 PM |
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| Service | | David was honest and always returned calls promptly. I had contacted another broker who was just too smooth and probably could not deliver what he promised. The car dealer messed up and we missed the first scheduled pick up. David was cool and he fou... [ More ] | | Thanks for the AA+ review, Bert! Glad we could get you set! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
| | | Bert | | 1/17/2013 11:47:00 AM |
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| CHICAGO-SAN DIEGO | | We had car transported from Chicago to San Diego during the Christmas season of 2012. it did take some time to find a driver that was willing to do the transporting but when we did the time was set and everything went very smoothly without a hitch. ... [ More ] | | Thanks for the great review, Sam! You are right that shipping over holidays can be tough, glad we worked it out! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Safe-Direct Car Shipping - Great Job | | I had a very pleasant experience with Safe-Direct Car Shipping. I needed to ship my car on short notice from Georgia to California right after Christmas. Understandably this is a difficult time to find drivers because most of them want to take some t... [ More ] | | Thanks for the great review, Bill! Glad your experience was pleasant! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
| | | Bill Fitzgerald | | 1/16/2013 8:32:00 AM |
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| Car transport Experience | | I recently needed to ship a car to my college-age son in Washington DC from Southern California. I had reviewed YELP and found every review on Safe -Direct Car Shipping to be excellent. From the first call/email- which was answered promptly... I wa... [ More ] | | Thanks for the great recommendation, Kathy! Glad we stood up to our reviews! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
| | | Kathy B | | 1/16/2013 12:02:00 AM |
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| Car transport experience | | Overall experience was good. I would recommend Safe Direct. In the future any changes made I would request in writing,so as there is no confusion as to what the changes are. Was not a big deal, just had a lot going on at the time, and the change made... [ More ] | | Thanks for your feedback, Dee! Glad it was overall good (even though it arrived dirty)! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Good Experience | | Tim at Safe-Direct was very thorough & patient with answering our questions. He explained clearly the process of how the auto transport industry works, including pricing. The cost paid to the carrier was competitive with other quotes & while ... [ More ] | | Thanks for the great review, Andy! Always happy to answer all of your questions! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
| | | Andy | | 1/15/2013 11:17:00 PM |
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| 10 day wait to know pick up time. | | I signed up with the company on 12/21/12. I was getting nervous about not hearing anything and was asked to increase the bid by $50. I finally heard back by 12/31/12 and it cost another $50. I spoke with another company who said they would have a p... [ More ] | | Thanks for your feedback, Katy. I'm sorry for the delay with your transport, carrier availability around the holidays is slim. (That's true no matter when you place your order, ordering early doesn't guarantee availability over Christmas.) Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Car Transport | | Safe-Direct car shipping made the process of shipping a car from Ohio to Arizona very easy.
Although it was just after the New Year, they made the arrangements for the carrier on an extremely timely basis. The driver called to say he was coming a... [ More ] | | Thanks for the great review, Mary! Glad we found the right carrier for you! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Not a good experience as expected | | This was the first time I arranged to transport a car myself. I did some research and reviewed a number of companies. They were rated highly by both Transportreview.com and the Better Business Bureau. Price was increased after 2 days saying that ther... [ More ] | | I'm sorry you were unhappy with the service. Your order was for cross-country transport over New Years and unfortunately there is very little availability for drivers at that time. Since most drivers prefer to celebrate that holiday, the few who will take a job can earn a premium price. We would have preferred to confirm your transport immediately and for the non-holiday rate, but that wasn't available for your move. [ view ] |
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| Safe-Direct Car Shipping | |
This was the first time I arranged to transport a car myself. I did some research and reviewed a number of companies. I found that Safe-Direct had a very informative website that really helped me understand the overall car transport process. The... [ More ] | | Thanks for the great review, Neal! Glad we stood up to the research! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| review | | Great Service! Originally I was going to have to go pick up the car in Van Nuys, but Mario drove it out to me in Santa Monica which was a big help. Picked up very soon after my request and at my house in 5 days, couldn't have gone better [ View ] | | Thanks for the great review, Kate! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
| | | Kate Masiuk | | 1/15/2013 3:10:00 PM |
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| Trailblazer, CA to NY | | Traveling over 3,000 miles with an SUV made it a bit of a challenge to find a carrier willing to do the job for the original price of $1,000, but Jason with Safe-Direct made it happen for only an extra $50. Although it was a stressful experience movi... [ More ] | | Thanks for the great review, Stephanie! I'm glad it all worked out! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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