Reliable Car Transportation  | |
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Have your own experience with Reliable Car Transportation to share? Click Here to add a review. Overall Rating (Last Two Years*): 
110 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
Reliable Car Transportation reports that they have an average of 17500 customers per year. Currently, this site has 83 reviews posted by individual customers for the past 365 days. So approximately 0.47% of Reliable Car Transportation customers have posted a review.
This means that 99.53% percent of their customer’s opinions are not represented on this site. |
| Promised a Refund, but Never Refunded | | I was originally quoted price of $650 for auto shipping, then called to finalize and was told that was an internet quote and was not correct. I was then quoted $1150 and a contract was sent for me to sign, which did not have the price listed, so I wr... [ More ] |
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| Saved me from the abyss | | I had booked a one-way flight to NYC but my original shipper (who had quoted me $650) was not returning calls and had completely flaked. Valerie at Reliable answered my urgent request for a quote late Friday afternoon, completely understood my situa... [ More ] |
|  | | David | | 7/20/2010 4:30:00 AM |
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| would highly recommend | | vanessa was a step above the rest, she walked me through the entire process strt to finish and made completely sure that I did not have to worry at all. i was afraid they would not make the pick up date but she came through with flying colors [ View ] |
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| Totally Dissatisfied!!! | | I was so dissatisfied with this company's service (or lack thereof) that I had to cancel my order for car shipping. I booked with them on April 20, 2010, and by May 31, 2010 (my earliest date of pickup), I had not heard from any carriers regarding th... [ More ] |
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| Provided honest overview of the industry | | Reliable provided a clear overview of how the transport industry uses a central listing of all jobs. My agent explained that no broker can guarantee a specific window for pickup or delivery. Given those constraints, my agent did a great job helping... [ More ] |
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| Never Again!!!! | | Horrible experience. First off, Reliable is a broker, so there is no telling what trucking company you will end up getting. I ended up with Accurate Auto Carriers. They SUCK!!!! Once Reliable finds you a hauler, they will not talk to you anymore, lea... [ More ] | | In any event we would like to apologize for the inconveinence this customer faced. We are a truck locating service. The customer signed our agreement acknowledging that. Everyone in this industry is. We disclose that very clearly. No matter who you book with, they will post your information on this centralized load board and all the trucks in the country will call in on these vehicles. With that being said, this truck would have been assigned to this customer no matter what broker (truck locating service) he used. Now as for the unfortunate situation on delivery. The driver should have known better than putting a non running car behind this customers car. He couldnt unload his car due to this. We will put this trucking company on a 90 watch list. He did transport his car safely however should have done a better job. [ view ] |
|  | | Brian | | 6/22/2010 9:59:00 AM |
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| Reliable Car Transportation is like a well oiled machine. | | The eagle has landed! She arrived in tip top shape today at 11:15am. What a great guy, the truck driver (Skip).
Listen, will chat with you later this week when I come down from cloud 9. This van is amazing..
Again, I can't thank you enough ... [ More ] |
| | | David Ide | | 6/9/2010 5:32:00 PM |
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| Joshua Soller | | Thanks a lot for being honest and working overtime to get my vehicle transported on time at the price I wanted. In the Marines I am relocated often, I have dealt my share of bad deals with other transport brokers but Joshua was outstanding in his co... [ More ] |
| | | William Brown | | 6/3/2010 6:04:00 PM |
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| Very Happy Customer!!! | | I was bombarded with call after call from several brokers. My Reliable guy was the only one that took the time to explain why a car may or may not be picked up within a certain time. Afew other guys seem to only be interested in getting a deposit fro... [ More ] |
| | | Tyron | | 5/25/2010 5:31:00 PM |
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| Should have listened | | Two months ago I requested a quote online to ship my Tahoe from California to Virginia. I never expected the enslaught of calls and emails I received. I had many quotes to ship for what seemed to be a good deal. The people at Reliable explained that ... [ More ] |
| | | Maj. C. M. Brown | | 5/24/2010 9:12:00 PM |
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| Great Job Reliable!!! | | I had my car shipped with Reliable and they were fantastic!! Everything went terrific from beginning to end. They educated me in how the industry works, explaining the whole process. I would definitely use Reliable and refer them to my friends. [ View ] |
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| Smooth Transaction | | Was contacted by Alec just hours after posting request. He explained the entire opperation from start to finish. Booked vehicle and two days later was contacted by driver with pick-up time. To say the least I was very pleased. My car was delivered on... [ More ] |
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| Honest and Reliable | | I spoke to several companies including Reliable before deciding to use them. Although they quoted me a little higher than some, I believe that there honesty was refreshing and everything they said was exactly what it was. There was not a surprise w... [ More ] |
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| Great experience | | I have never transported a car and was worried. Debbie made me feel comfortable and made sure everything went smoothly. I will definitely use this company and Debbie again when I need to transport the vehicle at the end of the summer!! Thanks so much... [ More ] |
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| Ignored Calls! 50% Price increase w/o approval | | On May 12th 2010, I spoke to Jack Koontz (786-399-4466) regarding a shipping quote for my 1969 Volkswagen Karmann Ghia. It was to be transported from Colorado Springs, CO to East Wenatchee, WA and the quote I was given (Quote# 149318) was for $550 t... [ More ] | | We do take full responsibility for our employees and situations. If the customer was on hold for the lengthy call times he claims we apologize and will work harder on making the customers experience more positive with dealing with reliable. As it relates to the price increase. We are all brokers in this industry, taking the customers information and posting it on a centralized load board for trucks to call in and request their load. Its the same load board all companies use to find a truck no matter who you use. With that being said, this customer signed an agreement with us that said we will post you for the rate you would like to post for on the load board. We explain clearly we do not control the prices and nor does anyone else. If you check transport reviews for any positively rated company you will notice customers may have a hard time understanding how the industry works. We increased his price to compete with the other cars that were listed on his route. He feels we did it to simply take more money from him. This is not the case. We increased the price, as stated in his terms and conditions he signed, and began competing with the rates that were associated with his route. We apologize for the negative experience and will be giving him a full refund. [ view ] |
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| Pat Lynch delivered what i was promised and more | | When i set out to get a quote to have my daughter's car transported from NJ to CA, i had no knowledge of this business whatsoever. i received many calls and emails from transport companies wanting my business. I was very confused and nervous about ... [ More ] |
| | | Lynda Mitchell | | 5/22/2010 7:02:00 AM |
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| Reliable is trying to make me miserable! | | To all transport companies Reliable car transportation has taken all my personal information and put it on a website saying I need a transpot co.!!!!!!!!!! I have had 40 emails so far and 4 phone calls asking for my business! They are giving u al... [ More ] |
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| Very satisfied | | We found dealing with Kurt and his company to be ideal. And Anthony, the driver, was courteous and responsible. The entire process was seamless from beginning to end. [ View ] |
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| Overall Service | | I was very surprised how pleased I was with the overall service. I am in the military and have transported with many other companies before in the past. Hands down, this has been the best experience any person could ask for. Our contact person Joshua... [ More ] |
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| Excellent experience | | Thank you for getting my "baby" to me in a timely fashion and in good shape. I was worried about shipping my car such a long way, but I was met with the most professional and courteous people with Reliable Car Transportation. They worked wi... [ More ] |
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| Great guys | | I just want to let people know just how wonderfull Carl and Dave were to me and my wife. WE had never transported a car before and were not sure if we could trust anyone and my wife had so many concerns and Carl and Dave were right there to answer al... [ More ] |
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| Auto Transport | | Was a very pleasant experiance!! Everyone was very polite and proffesional! The customer sevice rep. was very knowledgable and patiant with me. I am very grateful for the customer service rep. taking the timr to explain the industry to me and how the... [ More ] |
| | | Ricardo | | 5/20/2010 12:35:00 PM |
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| Reliable Car Transportation is REALLY RELIABLE! | | I am so happy with the service that I received...that I felt compelled to write this glowing recommendation. I live in Massachusetts and was driving (alone) out to Minneapolis and planned to drive home with my son (and all of his belongings), who wa... [ More ] |
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| Vanessa McCalla | | In this note i want to review the excellent and professional performance of rep. Vanessa mcCalla of Reliable Car Transport. From intake though delivery, Ms McCalla showed professionalism, knowledge of the industry and accorded outstanding customer s... [ More ] |
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| vanessa mccalla | | In this note I want to praise the customer service afforded by rep. Vanessa McCalla. She was very informative, courteous, professional,and she always kept on top of the transport updates with constant customer contact information and updates and av... [ More ] |
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| contttract not honored | | reliable did not honor contract.
did not return calls made to them, asking for a definite pick-up time, or emails when we repeatedly asked for a definite pick up date. Mike was positive they could do it in our time frame. The day before we were fly... [ More ] |
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| Enclosed Carrier from Florida to NY | | I originally spoke with Steve Bauman from Reliable Car Transportation and he made me feel very comfortable amongst the many choices of auto transport brokers. The choices are totally overwhelming and most of them try to tell you the same thing over a... [ More ] |
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| Review for Reliable Car Transportation | | Excellent Service. The Driver picked up my 1927 Model T Ford in just 2 Days. Car got delivered to Illinois in just 5 Days. Pat Lynch is the Agent and he provided Excellent Service. The Driver Don was very nice and Professional. I would not Hesitat... [ More ] |
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| FIRST TIME SHIPPING A CAR | | HI, I JUST WANTED TO TAKE SOME TIME TO GIVE YOU GUYS FEEDBACK ON MY TRIP, YOUR CONSULTANT MIKE IS STRAIGHT FORWARD NO NONSENSE PERSON , HE EXPLAINED THE PROCESS OF SHIPPING MY CAR, SO I COULD UNDERSTAND HOW HE ARRIVED AT MY PRICE QUOTE . I RECIEVED ... [ More ] |
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| Great Job | | I recently purchased a car on Ebay and was contemplating on whether to take of a week of work to fly out and pick it up myself or have it delivered. But after doing some research and getting some quotes i decided to use Reliable. They were the most... [ More ] |
| | | Jamie | | 4/20/2010 12:37:00 AM |
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| Awesome first time experience | | After a bombardment of brokers looking to help transport my recently purchased and very collectible 1993 Cobra, I finally settled on Reliable Car Transportaion. I'll admit I was VERY apprehensive of the entire process, considering the value and condi... [ More ] |
| | | Jason | | 4/20/2010 12:12:00 AM |
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| They stick to there word | | I contracted reliable to move my Mercedes from CA. I understood the industry because of the great explanation from Ken. I understood none of these brokers that send out quotes actually own trucks. I appreciated Reliable taking the time to actually ex... [ More ] |
| | | Angel | | 4/19/2010 8:08:00 PM |
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| Coast to coast | | First time sending a car cross country, (daughter moving) and I used the web. You fill out a form and wait. Joe from reliable car transportation called within 24 hrs and explained the process answering all my questions. I spoke with several companie... [ More ] |
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| Reliability | | We waited for days with another company to pick up our car. Jonathan called us back the same day with a transport. We found Auto Transport, Inc. to be honest and reliable. As business owners ourselves, we will recommend this company to our customers.... [ More ] |
| | | Shelley | | 3/26/2010 8:36:00 AM |
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| Auto Transport Review (Order # 96988-CY) | | This being my first time transporting any vehicle, I would say it was a good experience. I was very surprised though to see the cost had jumped from $650 to $900 as the pickup day came closer. The auto carrier driver(s) did not speak english very wel... [ More ] |
| | Brian | | 3/21/2010 7:59:00 PM |
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| My classic is safe | | With the worry of a classic car being stolen or damaged i wanted to make sure everything was perfect for a west coast to east coast trip. I contacted Brian Cardozo for a quote and help, not only did he give me a price that beat every other transport ... [ More ] |
| | | Kris Krslovic | | 3/19/2010 1:52:00 PM |
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| Happppy!! | | This was my first time transporting an auto. I was not sure of the outcome, but it
was the only way to get my vehicle from point A to point B.
Out of 10 quotes l received,I went with Reliable Car Transportation & Danny Ray's Trucking 219-689-... [ More ] |
| | | Reid | | 3/18/2010 11:17:00 AM |
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| Excellent Service | | I needed to transport a car from North Carolina to New York. I was unsure of what company to use, as this was my first time having to use a service of this type. I called Relaiable Car Transportation and had the pleasure of speaking with Pat Lync... [ More ] |
| | | Vanessa Graham | | 3/14/2010 7:59:00 PM |
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| VW Bug | | Although the car was not what the seller said it was going to be (junk) the carrier took good care of it as if it were a mercedes.
The driver had a very good personality and filled two tires that went flat in transport. The car quit running and he... [ More ] |
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| Very Satisfactory | | I called Pat on a Tuesday about 10:00 A.M and asked for a pickup,that I had purchased this car,at 10:30 he called with a Pick up scheduled that Friday, They Picked up the car on Thursday night and delivered it to Phoenix by Tuesday!
The service was... [ More ] |
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| | | milissa t | | 3/2/2010 6:53:00 PM |
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| Best Company I every used..... | | I spoke with Jeff on Tuesday 2-23-2010 Told him about paying another unname company over half the fee up front. Jeff assured me that Reliable Car Transportation could get my car delievered. And only required $150.00 down with the balance of $625.00 t... [ More ] |
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| AUTO TRANSPORT | | My experience with Reliable Car Transportation was excellant. This was the first time I shipped a
car and Pat Lynch of Reliable was very helpful. He gave me all of the information I needed and
each process from the pick up to the driver notifying u... [ More ] |
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| Great Service | | Brian took the time to explain to me the whole process when it comes to transporting a car. I have ship cars in the past and it was a nightmare but Reliable made my whole transport stress free. Pick up was on time and delivery was 2 days after. Thank... [ More ] |
| | | Jonny | | 2/19/2010 4:12:00 PM |
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| Service | | Excellent service. I answered Pat's questions. The car was selected by a driver within 20 minutes of posting. Worry free delivery of the car to my house. Pat called with periodic updates. [ View ] |
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| Car Transport | | Reliable was just that - Reliable, and Preston was excellent. After a rough start, Reliable pulled through and delivered our vehicle early and in great shape. I will definitely use them again... soon. Thank you Preston! [ View ] |
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| Excellent Service | | Excellent customer service. All I had to do was answer Pat's questions...20 minutes after posting my order was retrieved...then there was nothing to do until the car arrived. Pat called a couple of times with updates. All-in-all, a very enjoyable,... [ More ] |
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| Good service | | Wow. Good customer service still exists. This is the 2nd car I have had shipped from Florida to Michigan. Both with Reliable Auto Transportion. Al I had to do was give Pat the information and then forget about it until the car arrived in the same... [ More ] |
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| Car Transport | | I was very pleased with the service I received from Reliable Car Transportation, Pat and Mitch
were knowlegable and honest, and they did what they promissed.I will use them the next time I ship a vehicle. ... [ More ] |
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| Very Reliable | | This was not the first car that I have had moved by Reliable. In fact it was the fourth. I was very pleased with the quote and the quick response provided by the representative that handled my move.
He was very professional and provided me with th... [ More ] |
| | | Brady | | 2/11/2010 10:30:00 AM |
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