Reliable Car Transportation (Not In Business)  | |
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Overall Rating (Last Two Years*):      23 ratings & reviews posted
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| Charged $200 more than agreement | | After my discussion and agreement with Josh, he charged $200 MORE than we agreed to. After many calls, he agreed to reimburse my money but he never did. I would NEVER use this outfit!!! [ View ] |
|      | | Richard Little | | 1/6/2011 10:32:00 AM |
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| Transported my two personal cars | | The cars were picked-up on time at my door. They were delivered immediately when I reached
my destination in good condition. I recommend Reliable Auto Transport in Ft. Lauderdale, Fl
very highly. [ View ] |
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| LICENSE INVOLUNTARILY REVOKED! | | Hey its me again, I hope one of the owners reads this and blows a gasket, I'm the same Adam a couple reviews down who shipped the Karmann Ghia. This is just a warning to not use Reliable as they are operating without a license. Their license for tr... [ More ] |
|      | | Adam | | 10/7/2010 12:25:00 AM |
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| WARNING! DO NOT USE THIS COMPANY! | | I was moving because of work, and had to pay out of pocket. Naturally, I was hunting for a cheaper provider that can get my car from Chicago to LA safely. I received an email from Richard Flores at Reliable Car Transportation quoting "as low as ... [ More ] |
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| Stole my money | | I called to have a car shipped from California to South Dakota and put a 200.00 deposit down.
I called back to check up on the order only to find these POS had no idea about my shipping order EVEN AFTER I gave them the number. I would NOT recommend ... [ More ] |
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| Kept $200, never transported | | DO NOT USE THIS COMPANY!!! In mid June, Sergio promised a transport from Pennsylvania to Colorado at $715, since I had about a month to transport. In all fairness he did say that the cost might be slightly higher. After sending me the contract they... [ More ] |
|      | | Karla | | 9/2/2010 10:42:00 AM |
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| the worst car shipping company | | this is the worst car shipping company ever they shipped my car from california to florida the took it good and the shipped it wit hit on the front bumper and a 4 inches cut the were late 2 days from the estimated time when i told them i need a refun... [ More ] |
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| Promised a Refund, but Never Refunded | | I was originally quoted price of $650 for auto shipping, then called to finalize and was told that was an internet quote and was not correct. I was then quoted $1150 and a contract was sent for me to sign, which did not have the price listed, so I wr... [ More ] |
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| Saved me from the abyss | | I had booked a one-way flight to NYC but my original shipper (who had quoted me $650) was not returning calls and had completely flaked. Valerie at Reliable answered my urgent request for a quote late Friday afternoon, completely understood my situa... [ More ] |
|      | | David | | 7/20/2010 4:30:00 AM |
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| would highly recommend | | vanessa was a step above the rest, she walked me through the entire process strt to finish and made completely sure that I did not have to worry at all. i was afraid they would not make the pick up date but she came through with flying colors [ View ] |
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| FAKE QUOTES! SCAM | | This company is a SCAM! Sent me Quote saying "Subject: $700 From FL to CA Call Us Now at 800-530-2826! Then send me another Email saying it's $800. I ask why it went from $700 to $800. Here was the reponse from Vanessa McCalla...
- - - - - - -... [ More ] |
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| Totally Dissatisfied!!! | | I was so dissatisfied with this company's service (or lack thereof) that I had to cancel my order for car shipping. I booked with them on April 20, 2010, and by May 31, 2010 (my earliest date of pickup), I had not heard from any carriers regarding th... [ More ] |
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| Provided honest overview of the industry | | Reliable provided a clear overview of how the transport industry uses a central listing of all jobs. My agent explained that no broker can guarantee a specific window for pickup or delivery. Given those constraints, my agent did a great job helping... [ More ] |
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| Never Again!!!! | | Horrible experience. First off, Reliable is a broker, so there is no telling what trucking company you will end up getting. I ended up with Accurate Auto Carriers. They SUCK!!!! Once Reliable finds you a hauler, they will not talk to you anymore, lea... [ More ] | | In any event we would like to apologize for the inconveinence this customer faced. We are a truck locating service. The customer signed our agreement acknowledging that. Everyone in this industry is. We disclose that very clearly. No matter who you book with, they will post your information on this centralized load board and all the trucks in the country will call in on these vehicles. With that being said, this truck would have been assigned to this customer no matter what broker (truck locating service) he used. Now as for the unfortunate situation on delivery. The driver should have known better than putting a non running car behind this customers car. He couldnt unload his car due to this. We will put this trucking company on a 90 watch list. He did transport his car safely however should have done a better job. [ view ] |
|      | | Brian | | 6/22/2010 9:59:00 AM |
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| Reliable Car Transportation is like a well oiled machine. | | The eagle has landed! She arrived in tip top shape today at 11:15am. What a great guy, the truck driver (Skip).
Listen, will chat with you later this week when I come down from cloud 9. This van is amazing..
Again, I can't thank you enough ... [ More ] |
|      | | David Ide | | 6/9/2010 5:32:00 PM |
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| Joshua Soller | | Thanks a lot for being honest and working overtime to get my vehicle transported on time at the price I wanted. In the Marines I am relocated often, I have dealt my share of bad deals with other transport brokers but Joshua was outstanding in his co... [ More ] |
|      | | William Brown | | 6/3/2010 6:04:00 PM |
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| Very Happy Customer!!! | | I was bombarded with call after call from several brokers. My Reliable guy was the only one that took the time to explain why a car may or may not be picked up within a certain time. Afew other guys seem to only be interested in getting a deposit fro... [ More ] |
|      | | Tyron | | 5/25/2010 5:31:00 PM |
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| Should have listened | | Two months ago I requested a quote online to ship my Tahoe from California to Virginia. I never expected the enslaught of calls and emails I received. I had many quotes to ship for what seemed to be a good deal. The people at Reliable explained that ... [ More ] |
|      | | Maj. C. M. Brown | | 5/24/2010 9:12:00 PM |
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| Great Job Reliable!!! | | I had my car shipped with Reliable and they were fantastic!! Everything went terrific from beginning to end. They educated me in how the industry works, explaining the whole process. I would definitely use Reliable and refer them to my friends. [ View ] |
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| Smooth Transaction | | Was contacted by Alec just hours after posting request. He explained the entire opperation from start to finish. Booked vehicle and two days later was contacted by driver with pick-up time. To say the least I was very pleased. My car was delivered on... [ More ] |
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| Honest and Reliable | | I spoke to several companies including Reliable before deciding to use them. Although they quoted me a little higher than some, I believe that there honesty was refreshing and everything they said was exactly what it was. There was not a surprise w... [ More ] |
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| Great experience | | I have never transported a car and was worried. Debbie made me feel comfortable and made sure everything went smoothly. I will definitely use this company and Debbie again when I need to transport the vehicle at the end of the summer!! Thanks so much... [ More ] |
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| Ignored Calls! 50% Price increase w/o approval | | On May 12th 2010, I spoke to Jack Koontz (786-399-4466) regarding a shipping quote for my 1969 Volkswagen Karmann Ghia. It was to be transported from Colorado Springs, CO to East Wenatchee, WA and the quote I was given (Quote# 149318) was for $550 t... [ More ] | | We do take full responsibility for our employees and situations. If the customer was on hold for the lengthy call times he claims we apologize and will work harder on making the customers experience more positive with dealing with reliable. As it relates to the price increase. We are all brokers in this industry, taking the customers information and posting it on a centralized load board for trucks to call in and request their load. Its the same load board all companies use to find a truck no matter who you use. With that being said, this customer signed an agreement with us that said we will post you for the rate you would like to post for on the load board. We explain clearly we do not control the prices and nor does anyone else. If you check transport reviews for any positively rated company you will notice customers may have a hard time understanding how the industry works. We increased his price to compete with the other cars that were listed on his route. He feels we did it to simply take more money from him. This is not the case. We increased the price, as stated in his terms and conditions he signed, and began competing with the rates that were associated with his route. We apologize for the negative experience and will be giving him a full refund. [ view ] |
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Archived Reviews
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