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Phoenix Auto Transport Services 
Location:Vancouver, WA 98682
Phone Number:(360) 828-7555
Website:http://www.phoenixautotransport.com/
Email:sales@phoenixautotransport.com
Time On Site:3 Year(s), 3 Month(s). Since 4/2/2007 4:17:00 PM
FMCSA Licensing:
MC-534362
AuthorityStatus
Common CarrierNone
Contract CarrierNone
BrokerActive
 View government license and insurance information.
Company Type:
(Interstate)
Broker
** This information is generated by the FMCSA Information **
 
WE SET THE STANDARDS THAT OTHER COMPANIES HOPE TO ACHIEVE AND OUR WORK ETHICS ARE SECOND TO NONE! We are proud members of the Better Business Bureau with an A rating. We do not compensate any of our reviews, our reviews are honest postings from legitimate clients. We never charge a client until their vehicle is on the carrier and are the leaders with that philosophy. OUR ACCOMPLISHMENTS SPEAK FOR THEMSELVES!
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Overall Rating (Last Two Years*):


220 ratings & reviews posted


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  • Next Reviews on Phoenix Auto Transport Services
    Subject: Great Company
    Review:I researched 10 different companies. Three of the companies researched did not have you pay until the vehicle was picked up which is the only way I would ship a vehicle. it is a slightly higher price but worth it. Phoenix Auto Transport was one of ... [ More ]
    Rating:
    Poster:Mary
    Date:12/22/2009 10:37:00 AM
    Subject: Having my car shipped to FL
    Review:This was the first time I have used an auto transport company. I got a very fair price and was treated professionally & courteously. The transport driver was a lovely gentleman who was quite adept at loading and unloading the 6 cars he drove do... [ More ]
    Rating:
    Poster:Inez Levy
    Date:12/18/2009 7:07:00 PM
    Subject: MGB from Baltimore to Detroit
    Review:I looked at several transporters and selected Phoenix because of their openess and timely responses to questions. The most important in having your car transported is understanding the process of selecting a carrier. Kathy at Phoenix was the most pro... [ More ]
    Rating:
    Poster:pmth95
    Date:12/7/2009 11:37:00 AM
    Subject: Transport Review
    Review:Bob was the consummate professional. He stayed in touch with me throughout the process and facilitated a smooth transaction. I'd definitely use his service again. [ View ]
    Rating:
    Poster:Steve Parker
    Date:12/5/2009 11:34:00 AM
    Subject: Recommend Phoenix Auto Transport
    Review:Bob was excellent in customer service and was a pleasant person to deal with. He promptly returned phone calls and was diligent in maintaining contact throughout the entire process. He made me feel that my vehicle was in good hands at all times. I fu... [ More ]
    Rating:
    Poster:Michelle
    Date:12/2/2009 10:46:00 PM
    Subject: Cross country move
    Review:I moved two cars out of Portland to two different locations. One to CT and one to MN. For the cross country move to CT., Bob Crisp found a drvier almost immediately and within a few days my car was gone and on it's way to CT. Since I would not be ... [ More ]
    Rating:
    Poster:Rich Purcell
    Date:12/2/2009 11:28:00 AM
    Subject: Great CSAT!
    Review:I needed my SUV to be moved from Georgia to Montana for a few months. I contacted Bob and he arranged everything to ensure that my vehicle would be transported in a timely manner. The carrier came to my residence on time and made it Montana well ahea... [ More ]
    Rating:
    Poster:Uren
    Date:11/30/2009 11:49:00 AM
    Subject: Car Transported From Seattle To West Palm Beach
    Review:After doing extensive research on line and with the Better Business Bureau for my car to be transported from Seattle to West Palm Beach, I finally found Phoenix Auto Transport Serices, LLC. When I contacted them Bob Crisp, Account Executive for Phoe... [ More ]
    Rating:
    Poster:Janice Ann Monaco
    Date:11/29/2009
    Subject: 2000 Ford Excursion
    Review:KAthy is awesome, they dont charge until you are booked. Do your research as I did, be reasonable and realistic, and dont fall just for anyone. I narrowed it down to three, Phoenix being the first based on their reviews and I was correct in my decisi... [ More ]
    Rating:
    Poster:Frank
    Date:11/24/2009 3:25:00 AM
    Subject: Satisfaction
    Review:From start to finish Bob stood by me through the entire process. He made me feel secure about transporting my vehicle. I will use Phonix Auto transport again and I will recommend them to everyone I know. [ View ]
    Rating:
    Poster:Chris
    Date:11/23/2009 9:55:00 PM
    Subject: auto transport
    Review:Phoenix found me three transporters with 3 minutes of calling and her recommended one, Zareba was excellent+. He got here the next day, on the dot, with a beautiful rig. And got to CA on time. [ View ]
    Response:Mr Gilbreath, Thank you for the review. You were an absolute pleasure to help. Thank you! Kathy Gant [ view ]
    Rating:
    Poster:Bill
    Date:11/20/2009 2:20:00 PM
    Subject: Excellent Service
    Review:This guy is pro! His service was Excellent! I received my car in four days with standard service from California to Chicago, Illinois. I would keep his business card and use his services again in the future. This is my agent info: Bob Crisp, Acc... [ More ]
    Rating:
    Poster:Sung Lee
    Date:11/18/2009 8:12:00 PM
    Subject: Phoenic Transport Services
    Review:This was definitely a positive experience. The broker Bob Crisp was very knowlegable and keep in touch with me the entire time from beginning to end. The vehicle was picked up on time and was delivered sooner then had originally been stated which w... [ More ]
    Rating:
    Poster:Marilyn Hannon
    Date:11/11/2009 12:49:00 AM
    Subject: couldn't have asked for more!
    Review:I highly recommend using Phoenix Auto Transport Services. I had never shipped a car before, and had several questions and some reservations. It could not have been more pleasant an experience! Every question was answered. Unfortunately, the drive... [ More ]
    Rating:
    Poster:Elias
    Date:11/5/2009 6:46:00 PM
    Subject: Phoenix auto transport
    Review:I received excellent service from Bob at Phoenix Transport and would use them again. He was prompt with emails and phone calls to line things up on both ends. I emailed Bob on Fri eve with skeptical questions about this whole business, and he was ba... [ More ]
    Rating:
    Poster:Dave
    Date:10/30/2009 4:12:00 PM
    Subject: Auto transport
    Review:Everyone involved was very professional and courteous. Great communication throughout. I recommend these folks highly. Bob Crisp was prompt in arranging pickup and guided me through all the minor issues I would not have thought about. [ View ]
    Rating:
    Poster:Greensboro Garage, Inc
    Date:10/28/2009 12:54:00 PM
    Subject: Auto Transport
    Review:Everything went smoothly. The car was delivered to my door. The only delay was traffic problems in Indianapolis that prevented the car from being delivered a few hours earlier but no one has any control over that. I would recommend Phoenix,they are i... [ More ]
    Rating:
    Poster:Jeffrey
    Date:10/22/2009 8:01:00 PM
    Subject: Texas to Tennessee Fast Delivery
    Review:Called Bob on Thursday afternoon to see about getting car shipped from Dallas area to Knoxville, TN. He said he would post it immediately. He called back in 1 or 2 hours and said he had a driver lined up. It was so quick that I had to check with the ... [ More ]
    Rating:
    Poster:Jim K.
    Date:10/20/2009 11:26:00 PM
    Subject: Transporter
    Review:Agent and drive - professional and courteous. Price was a key for me. Agent kept me informed and always prompt to return my calls. Would recommend when looking at coast-coast transport company. Would use again. [ View ]
    Rating:
    Poster:Steve
    Date:10/13/2009 8:33:00 AM
    Subject: Phoenix Transport
    Review:My experience with Bob Crisp from Phoenix Transport was great. Having used transport companies twice before I felt the price was excellent. Bob was very knowledgeable and honest. When I had questions or concerns Bob was very prompt in getting back ... [ More ]
    Rating:
    Poster:Kristine Chapman
    Date:10/9/2009 9:51:00 AM
    Subject: Good Experience!!!
    Review:Everything worked out great...thanks Phoenix Auto Transport Services!!! They were the most reasonable. Quick return calls and emails. We were also contacted by driver to verify it was all legit. In the future we will use them again. They put our... [ More ]
    Rating:
    Poster:JB
    Date:10/7/2009 6:19:00 PM
    Subject: Great customer service
    Review:Bob is the primary contact for Phoenix Auto Transport. I was so pleased with his service that I used him again for the shipment of my second car. He is extremely responsive and helpful. Always made sure I was kept in the loop and followed up with ... [ More ]
    Rating:
    Poster:Howard
    Date:10/1/2009 2:36:00 PM
    Subject: Great customer service, quick and efficient
    Review:I was helped by Kathy at Phoenix Auto Transport. The number I was given was her direct line so I never had to speak to anyone else but her. She gave me helpful advice. I needed my car quickly and could not decide whether or not to get express service... [ More ]
    Rating:
    Poster:Mallory
    Date:9/27/2009 12:42:00 AM
    Subject: The best in the business
    Review:I have shipped cars with Phoenix Auto Transport five times now. Each and every time the service is fantastic and the price is unbeatable. They aren't perfect, but in this business, they set the standard. I will use them for all my auto shipping ne... [ More ]
    Rating:
    Poster:Jason
    Date:9/26/2009 3:25:00 PM
    Subject: Recommendation
    Review:It was a pleasure working with this company, they were always responsive to my questions and phone call /e-mails. The price of the quote was below what the transporter wanted but Bob worked with me to our mutual satisfaction .There was no damage to m... [ More ]
    Rating:
    Poster:Louise
    Date:9/24/2009 8:03:00 PM
    Subject: Not satisfied
    Review:I have received quotes from 10 different companies and Phoenix Auto Transport offered me the lowest rate. I decided to use this company after reading many good reviews about it's agents especially Kathy Grant but my quote was already generated by ano... [ More ]
    Rating:
    Poster:Leina
    Date:9/21/2009 4:46:00 PM
    Subject: Phoenix Auto Transport
    Review:Wendy knows her stuff and was right on target with her quote. Phoenix was not the lowest quote I received, but they were at the low end of several dozen other quotes, including one that was double, and required no deposit up front. One other broker t... [ More ]
    Rating:
    Poster:Bill
    Date:9/15/2009 10:38:00 AM
    Subject: Excellent service
    Review:Bob was very proactiveand kept me informed. Though the final price was increased due to the carrier's demand. We are very happy that the carrier (Alex) was very responsible and easy to talk to. It was picked up on the 4th, exactly what I requested ... [ More ]
    Rating:
    Poster:Ding
    Date:9/10/2009 10:01:00 PM
    Subject: Wonderful Service
    Review:Bob was very friendly, helpful, and professional. He kept me informed throughout the whole process. I would definitely recommend Phoenix Auto Transport to anyone interested in shipping their car. It only took the car 4 days to get here. Bob was very ... [ More ]
    Rating:
    Poster:Herb
    Date:9/9/2009 9:51:00 PM
    Subject: Great delivery
    Review:Kathy came through as an authentic person when she explained the dea which is what made me choose Phoenix over others. The pickup and the dropoff were both earlier than I expected. The driver Chuck from Cobalt turned out to be quite a pleaseant perso... [ More ]
    Rating:
    Poster:Shishir
    Date:9/9/2009 4:31:00 PM
    Subject: First shipping experience - very pleased!
    Review:I called Phoenix Auto Transport on Thursday - - carrier picked up car the next day! Driver extremely professional. Other companies quoted from $645 to $845. [ View ]
    Rating:
    Poster:Pamela V
    Date:9/9/2009 2:53:00 PM
    Subject: review of company
    Review:Pheonix Auto Transport Services did a great job. They were prompt and professional. My car arrived without a problem. They also kept us informed about estimated times of arrival. [ View ]
    Rating:
    Poster:ron
    Date:9/6/2009 9:59:00 AM
    Subject: CA to MD
    Review:Jim was soo helpful and very "down to earth". The experience was great. Pickup was on time. /*off was early. The price was right and I was very nervous going into this but absolutely made the right decision. Jim and the driver (I really wis... [ More ]
    Rating:
    Poster:Dawn
    Date:9/2/2009 3:08:00 PM
    Subject: EXTREMELY HELPFUL
    Review:MY EXPERIENCE WITH THIS COMPANY(MAINLY BOB CRISP,ACCT. EEXEC) COULDNT HAVE BEEN BETTER..MY CAR WAS TO BE SENT ON MONDAY AND ANOTHER CARRIER BACKED OUT ON THE DEAL WITH MY DEALOR, SO I LOOKED FOR TWO DAYS AND TALKED TO AT LEAST 25 PEOPLE OF DIFFERENT ... [ More ]
    Rating:
    Poster:JOHN SHIVELY
    Date:9/1/2009 1:42:00 PM
    Subject: Car shipping experience with Phoenix Auto Transport
    Review:This is my second time to ship a car but first time with Phoenix Auto Transport. Bob was very kind and tried to locate a carrier for me in time. The total shipping cost is lower than other quotes, and I didn't get charged of the deposit until after m... [ More ]
    Rating:
    Poster:Yang
    Date:8/31/2009 10:49:00 PM
    Subject: truck transport
    Review:bob made my truck trasport a fast and stress free experience.they not only picked it up on time but delivered it afull day ahead of scheduel.he helped me with my concerns and did not ask for money up front like alot of companys.if i have to ship agai... [ More ]
    Rating:
    Poster:keith w.
    Date:8/31/2009 6:23:00 PM
    Subject: Phoenix Car Transporters
    Review:Phoenix Car Transporters, specifically Bob, provided excellent customer service. They are ethical and reliable with excellent follow up to ensure the job was done to my complete satisfaction. Additionally, Bob adhered strictly to the financial term... [ More ]
    Rating:
    Poster:Cynthia
    Date:8/31/2009 6:06:00 PM
    Subject: Smooth transaction
    Review:Bob Crisp was the man that coordinated getting a driver. He was very nice and called whenever there was a new update. He found a great driver that was really good with communication as well. Everything went as smooth as possible. I would definite... [ More ]
    Rating:
    Poster:Colleen
    Date:8/27/2009 1:42:00 PM
    Subject: Moving my baby
    Review:This was my first time ever getting a vehicle transported. I must say, I was very impressed. They picked it up when they said. Making the payment on the deposit was simple and easy, as was giving the payment to the driver at delivery. This was a exce... [ More ]
    Response:Hi Loretta, Thank you for posting your review. I thoroughly enjoyed working with you and your return of my phone calls made my job very easy. Thank you again! Kathy Gant [ view ]
    Rating:
    Poster:Loretta
    Date:8/26/2009 10:40:00 AM
    Subject: Fantastic Customer Service and Delivery
    Review:kathy was fantastic - Promised and Delivered - Highly Recommended !!! The price quoted was the actual price paid for full delivery, pick up etc etc Kathy communicated every step of the way and did a lot of ground work prior to actually getting the... [ More ]
    Response:Hi Jason, Thank you very much for the review. It has truly been a pleasure and I want to add that you were wonderful in returning all my emails. Hope you enjoy your new classic! Thank you! Kathy Gant [ view ]
    Rating:
    Poster:jason maitland
    Date:8/26/2009 2:43:00 AM
    Subject: Car Transport
    Review:I have to say I was very nervous about shipping my vehicle and entrusting it in the hands of someone else, but there was no way I was going to be able to drive my car to California. So, I researched companies and found Phoenix Auto Transporters. Th... [ More ]
    Rating:
    Poster:Ronda Robertson
    Date:8/25/2009 4:17:00 PM
    Subject: Fantastic customer service, patient and curtious.
    Review:Thank you Kathy for your service. You were very understanding with any concerns that I had, responded very quickly to my phone calls and email. You did what you said you would do as well as stood behind me with the carrier that you chose to use. I w... [ More ]
    Response:Hi Richard, Thank you very much for your posting. I appreciate your comments and just try to do my best for every client. Thank you again, Kathy Gant [ view ]
    Rating:
    Poster:Caliber Holding Co., LLC
    Date:8/23/2009 2:21:00 PM
    Subject: Wonderful Service!
    Review:The service was superb, Mr. Bob Crisp was extremly professional. He kept in constant contact with me throughout the process, even after delivery of my vehicle to ensure that I was completely satisfied. I will use Phoenix Auto Transport Services, L... [ More ]
    Rating:
    Poster:Dr. Chima Uko Igwe
    Date:8/22/2009 12:42:00 AM
    Subject: Bob's great!
    Review:Bob did a GREAT job of getting my car shipped to CA with short notice. He was very pleasant, and checked in with me along the way. I TOTALLY recommend this company! SO professional! [ View ]
    Rating:
    Poster:M Edwards
    Date:8/18/2009 1:44:00 PM
    Subject: F100's (2) transport
    Review:Phoenix Auto Transport, I would use them again if the need came up, Fast and Easy. The staff at Phoenix is second to none. My trucks got here in great condition. My hat is off to you, Phoenix Auto !, Robert [ View ]
    Rating:
    Poster:Orlin's Stucco Inc.
    Date:8/18/2009 8:40:00 AM
    Subject: Overall Service
    Review:This was a win/win transaction and transport for everyone concerned. Wendy at Phoenix was knowledgeable and so very helpful in our conversations and made a stressful experience a pleasant one instead. A sense of humor never hurts and she made m... [ More ]
    Rating:
    Poster:Floye & Jim Reed
    Date:8/17/2009 12:54:00 PM
    Subject: Phoenix Auto Transport - Excellent Service
    Review:The Broker was exceptional. We did have one car come in damaged. The drive accidently lowered the boon on the back windshield and broke it and dented the trunk. We were able to have it fixed immediately and the Driver was very open and honest abou... [ More ]
    Rating:
    Poster:Milton Waters
    Date:8/13/2009 12:04:00 PM
    Subject: Review
    Review:I shopped around to find a company to transport my car. Wendy at Phoenix Auto Transport Services gave me the best price. She knew what she was doing and I was very pleased with how quickly and safely my car was transported. I would use Wendy at Phoen... [ More ]
    Rating:
    Poster:Matt
    Date:8/12/2009 12:51:00 AM
    Subject: jeep laredo
    Review:i highly recommend phoenix auto transport for doing excellent job. I want to thank Bob for being patience and thoughtful and for giving me updated from New Jersey to Van Nuys, CA. I will refer Phoenix to my relatives and friends. Again, I salute the... [ More ]
    Rating:
    Poster:danilo
    Date:8/11/2009 10:45:00 PM
    Subject: Late but worry-free
    Review:My vehicle was scheduled for pick up first thing on a Monday morning. No one showed up. We were moving on Thurs., so I phoned Bob, my contact at Phoenix Auto Transport around 10 a.m. on Monday. Bob learned that the driver who was scheduled to pick... [ More ]
    Rating:
    Poster:Angela Siegel
    Date:8/10/2009 6:06:00 PM

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