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Phoenix Auto Transport Services 

 
Location:Vancouver, WA 98682
Phone Number:(503)760-3232
Website:http://www.phoenixautotransport.com/
Email:sales@phoenixautotransport.com
Time On Site:2 Year(s), 11 Month(s). Since 4/2/2007 4:17:00 PM
FMCSA Licensing:
MC-534362
AuthorityStatus
Common CarrierNone
Contract CarrierNone
BrokerActive
 View government license and insurance information.
Company Type:
(Interstate)		Broker
** This information is generated by the FMCSA Information **
 
 
WE SET THE STANDARDS THAT OTHER COMPANIES HOPE TO ACHIEVE AND OUR WORK ETHICS ARE SECOND TO NONE! We are proud members of the Better Business Bureau with an A rating. We do not compensate any of our reviews, our reviews are honest postings from legitimate clients. We never charge a client until their vehicle is on the carrier and are the leaders with that philosophy. OUR ACCOMPLISHMENTS SPEAK FOR THEMSELVES!
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Overall Rating (Last Two Years*):


205 ratings & reviews posted


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    		•
    Previous ReviewsMore Reviews on Phoenix Auto Transport Services
    Subject:Recommendation
    Review:It was a pleasure working with this company, they were always responsive to my questions and phone call /e-mails. The price of the quote was below what the transporter wanted but Bob worked with me to our mutual satisfaction .There was no damage to m... [ More ]
    Rating:
    Poster:Louise
    Date:9/24/2009 8:03:00 PM
    Subject:Not satisfied
    Review:I have received quotes from 10 different companies and Phoenix Auto Transport offered me the lowest rate. I decided to use this company after reading many good reviews about it's agents especially Kathy Grant but my quote was already generated by ano... [ More ]
    Rating:
    Poster:Leina
    Date:9/21/2009 4:46:00 PM
    Subject:Phoenix Auto Transport
    Review:Wendy knows her stuff and was right on target with her quote. Phoenix was not the lowest quote I received, but they were at the low end of several dozen other quotes, including one that was double, and required no deposit up front. One other broker t... [ More ]
    Rating:
    Poster:Bill
    Date:9/15/2009 10:38:00 AM
    Subject:Excellent service
    Review:Bob was very proactiveand kept me informed. Though the final price was increased due to the carrier's demand. We are very happy that the carrier (Alex) was very responsible and easy to talk to. It was picked up on the 4th, exactly what I requested ... [ More ]
    Rating:
    Poster:Ding
    Date:9/10/2009 10:01:00 PM
    Subject:Wonderful Service
    Review:Bob was very friendly, helpful, and professional. He kept me informed throughout the whole process. I would definitely recommend Phoenix Auto Transport to anyone interested in shipping their car. It only took the car 4 days to get here. Bob was very ... [ More ]
    Rating:
    Poster:Herb
    Date:9/9/2009 9:51:00 PM
    Subject:Great delivery
    Review:Kathy came through as an authentic person when she explained the dea which is what made me choose Phoenix over others. The pickup and the dropoff were both earlier than I expected. The driver Chuck from Cobalt turned out to be quite a pleaseant perso... [ More ]
    Rating:
    Poster:Shishir
    Date:9/9/2009 4:31:00 PM
    Subject:First shipping experience - very pleased!
    Review:I called Phoenix Auto Transport on Thursday - - carrier picked up car the next day! Driver extremely professional. Other companies quoted from $645 to $845. [ View ]
    Rating:
    Poster:Pamela V
    Date:9/9/2009 2:53:00 PM
    Subject:review of company
    Review:Pheonix Auto Transport Services did a great job. They were prompt and professional. My car arrived without a problem. They also kept us informed about estimated times of arrival. [ View ]
    Rating:
    Poster:ron
    Date:9/6/2009 9:59:00 AM
    Subject:CA to MD
    Review:Jim was soo helpful and very "down to earth". The experience was great. Pickup was on time. /*off was early. The price was right and I was very nervous going into this but absolutely made the right decision. Jim and the driver (I really wis... [ More ]
    Rating:
    Poster:Dawn
    Date:9/2/2009 3:08:00 PM
    Subject:EXTREMELY HELPFUL
    Review:MY EXPERIENCE WITH THIS COMPANY(MAINLY BOB CRISP,ACCT. EEXEC) COULDNT HAVE BEEN BETTER..MY CAR WAS TO BE SENT ON MONDAY AND ANOTHER CARRIER BACKED OUT ON THE DEAL WITH MY DEALOR, SO I LOOKED FOR TWO DAYS AND TALKED TO AT LEAST 25 PEOPLE OF DIFFERENT ... [ More ]
    Rating:
    Poster:JOHN SHIVELY
    Date:9/1/2009 1:42:00 PM
    Subject:Car shipping experience with Phoenix Auto Transport
    Review:This is my second time to ship a car but first time with Phoenix Auto Transport. Bob was very kind and tried to locate a carrier for me in time. The total shipping cost is lower than other quotes, and I didn't get charged of the deposit until after m... [ More ]
    Rating:
    Poster:Yang
    Date:8/31/2009 10:49:00 PM
    Subject:truck transport
    Review:bob made my truck trasport a fast and stress free experience.they not only picked it up on time but delivered it afull day ahead of scheduel.he helped me with my concerns and did not ask for money up front like alot of companys.if i have to ship agai... [ More ]
    Rating:
    Poster:keith w.
    Date:8/31/2009 6:23:00 PM
    Subject:Phoenix Car Transporters
    Review:Phoenix Car Transporters, specifically Bob, provided excellent customer service. They are ethical and reliable with excellent follow up to ensure the job was done to my complete satisfaction. Additionally, Bob adhered strictly to the financial term... [ More ]
    Rating:
    Poster:Cynthia
    Date:8/31/2009 6:06:00 PM
    Subject:Smooth transaction
    Review:Bob Crisp was the man that coordinated getting a driver. He was very nice and called whenever there was a new update. He found a great driver that was really good with communication as well. Everything went as smooth as possible. I would definite... [ More ]
    Rating:
    Poster:Colleen
    Date:8/27/2009 1:42:00 PM
    Subject:Moving my baby
    Review:This was my first time ever getting a vehicle transported. I must say, I was very impressed. They picked it up when they said. Making the payment on the deposit was simple and easy, as was giving the payment to the driver at delivery. This was a exce... [ More ]
    Response:Hi Loretta, Thank you for posting your review. I thoroughly enjoyed working with you and your return of my phone calls made my job very easy. Thank you again! Kathy Gant [ view ]
    Rating:
    Poster:Loretta
    Date:8/26/2009 10:40:00 AM
    Subject:Fantastic Customer Service and Delivery
    Review:kathy was fantastic - Promised and Delivered - Highly Recommended !!! The price quoted was the actual price paid for full delivery, pick up etc etc Kathy communicated every step of the way and did a lot of ground work prior to actually getting the... [ More ]
    Response:Hi Jason, Thank you very much for the review. It has truly been a pleasure and I want to add that you were wonderful in returning all my emails. Hope you enjoy your new classic! Thank you! Kathy Gant [ view ]
    Rating:
    Poster:jason maitland
    Date:8/26/2009 2:43:00 AM
    Subject:Car Transport
    Review:I have to say I was very nervous about shipping my vehicle and entrusting it in the hands of someone else, but there was no way I was going to be able to drive my car to California. So, I researched companies and found Phoenix Auto Transporters. Th... [ More ]
    Rating:
    Poster:Ronda Robertson
    Date:8/25/2009 4:17:00 PM
    Subject:Fantastic customer service, patient and curtious.
    Review:Thank you Kathy for your service. You were very understanding with any concerns that I had, responded very quickly to my phone calls and email. You did what you said you would do as well as stood behind me with the carrier that you chose to use. I w... [ More ]
    Response:Hi Richard, Thank you very much for your posting. I appreciate your comments and just try to do my best for every client. Thank you again, Kathy Gant [ view ]
    Rating:
    Poster:Caliber Holding Co., LLC
    Date:8/23/2009 2:21:00 PM
    Subject:Wonderful Service!
    Review:The service was superb, Mr. Bob Crisp was extremly professional. He kept in constant contact with me throughout the process, even after delivery of my vehicle to ensure that I was completely satisfied. I will use Phoenix Auto Transport Services, L... [ More ]
    Rating:
    Poster:Dr. Chima Uko Igwe
    Date:8/22/2009 12:42:00 AM
    Subject:Bob's great!
    Review:Bob did a GREAT job of getting my car shipped to CA with short notice. He was very pleasant, and checked in with me along the way. I TOTALLY recommend this company! SO professional! [ View ]
    Rating:
    Poster:M Edwards
    Date:8/18/2009 1:44:00 PM
    Subject:F100's (2) transport
    Review:Phoenix Auto Transport, I would use them again if the need came up, Fast and Easy. The staff at Phoenix is second to none. My trucks got here in great condition. My hat is off to you, Phoenix Auto !, Robert [ View ]
    Rating:
    Poster:Orlin's Stucco Inc.
    Date:8/18/2009 8:40:00 AM
    Subject:Overall Service
    Review:This was a win/win transaction and transport for everyone concerned. Wendy at Phoenix was knowledgeable and so very helpful in our conversations and made a stressful experience a pleasant one instead. A sense of humor never hurts and she made m... [ More ]
    Rating:
    Poster:Floye & Jim Reed
    Date:8/17/2009 12:54:00 PM
    Subject:Phoenix Auto Transport - Excellent Service
    Review:The Broker was exceptional. We did have one car come in damaged. The drive accidently lowered the boon on the back windshield and broke it and dented the trunk. We were able to have it fixed immediately and the Driver was very open and honest abou... [ More ]
    Rating:
    Poster:Milton Waters
    Date:8/13/2009 12:04:00 PM
    Subject:Review
    Review:I shopped around to find a company to transport my car. Wendy at Phoenix Auto Transport Services gave me the best price. She knew what she was doing and I was very pleased with how quickly and safely my car was transported. I would use Wendy at Phoen... [ More ]
    Rating:
    Poster:Matt
    Date:8/12/2009 12:51:00 AM
    Subject:jeep laredo
    Review:i highly recommend phoenix auto transport for doing excellent job. I want to thank Bob for being patience and thoughtful and for giving me updated from New Jersey to Van Nuys, CA. I will refer Phoenix to my relatives and friends. Again, I salute the... [ More ]
    Rating:
    Poster:danilo
    Date:8/11/2009 10:45:00 PM
    Subject:Late but worry-free
    Review:My vehicle was scheduled for pick up first thing on a Monday morning. No one showed up. We were moving on Thurs., so I phoned Bob, my contact at Phoenix Auto Transport around 10 a.m. on Monday. Bob learned that the driver who was scheduled to pick... [ More ]
    Rating:
    Poster:Angela Siegel
    Date:8/10/2009 6:06:00 PM
    Subject:Phoenix Auto Vehicle Transport
    Review:I called Phoenix and talked to Bob about transporting my Blazer to Florida. I gave him a short window of 24 hours to get back to me if he could arrange on a Wednesday to have the vehicle picked up on that Saturday and delivered on Monday. He calle... [ More ]
    Rating:
    Poster:Brenda
    Date:8/10/2009 4:37:00 PM
    Subject:Prompt Honest Service
    Review:Bob Crisp delivered what four others promised but flaked out. Plus, he did not ask for a deposit until he had a commitment from a carrier, (Frank Leightton with Truck-n-Tow out of San Diego), who was very courteous. Called in advance to estimate hi... [ More ]
    Rating:
    Poster:Real Estate Associates
    Date:8/10/2009 4:02:00 PM
    Subject:Excellent Dealership for Auto Transport.
    Review:Hi Guys, Thank you everyone at Pheonix Auto Transport,specially Wendy for making my car shipping hassle free. This is great company. They were the only one who quoted me a lower price compared to other service companies. Also since the time i s... [ More ]
    Rating:
    Poster:Aravind Gangaiah
    Date:8/5/2009 7:38:00 PM
    Subject:Car Transport
    Review:I contacted several companies and chose this one as the broker seemed honest about cost and ability to pick up our vehicle within the limited time frame that we had. He was available for any questions prior to the pickup, during transport and was c... [ More ]
    Rating:
    Poster:E Hurtley
    Date:8/5/2009 5:17:00 PM
    Subject:Car Transport
    Review:After spending HOURS on-line, learning about all the ins and outs of transporting a vehicle to another state by car transport (of which I had NO idea there was so much to it!), I decided on Phoenix Auto Transport mainly because I read almost all of t... [ More ]
    Rating:
    Poster:Lauri D.
    Date:8/5/2009 3:33:00 PM
    Subject:Transport
    Review:Car was picked up in great time and delivered fast.It less than a week from when I contacted shipper till I had the car in my drive way.Had car shipped from many states by different shippers but this was the best I have ever done.Thanks Bob. [ View ]
    Rating:
    Poster:Tom
    Date:8/4/2009 11:37:00 PM
    Subject:Transport of car to Arizona
    Review:I was recommended to Phoenix Auto Transport Services, LLC, by a friend that had used their services a few months earlier and was pleased by the experience. I too, was thoroughly pleased by their response time in returning my original call and follow... [ More ]
    Rating:
    Poster:Linda Jacobson
    Date:8/3/2009 5:55:00 PM
    Subject:Haul of My wifes VW bettle convertable
    Review:After reviewing many proposals through BBB and TRANSPORTS REVIEW it came down to Phoenix Auto Transport Services as the broker. Wendy talked me through the process and put me at a comfort level. Wendy kept me up to date with phne calls and email... [ More ]
    Rating:
    Poster:Lawrence Leslie
    Date:7/31/2009 12:07:00 PM
    Subject:My recent transport
    Review:I recently had my 1996 Mitsubishi 3000GT shipped with Phoenix Auto Transport Services and their service was EXCELLENT!! Mr. Crisp was extremely helpful, polite and courteous and went out of his was to make sure my transport was on time and kept me in... [ More ]
    Rating:
    Poster:Adnil
    Date:7/30/2009 3:46:00 PM
    Subject:Would use again
    Review:Bob Crisp walked me through the entire transaction. I have never had to transport a vehicle before and he handled all the arrangements. This is a very good company to deal with. [ View ]
    Rating:
    Poster:Lynn Cervantes
    Date:7/30/2009 2:15:00 PM
    Subject:impala/torino
    Review:Hey Jim,Thanks for your help with both my transports.Iwish they had been a little smoother howerver, it was out of your control. The pickup in FL was great however a little late the driver changed dates twice.You were great!! the pickup in CA was tim... [ More ]
    Rating:
    Poster:mark r
    Date:7/26/2009 12:26:00 PM
    Subject:Bob at Phoenix Auto
    Review:This was my first time shipping a vehicle and I have been very pleased with the process. Phoenix's quote was among the lowest I received and I have been impressed with their customer service. Bob Crisp took the time to answer my questions and walk ... [ More ]
    Rating:
    Poster:Chris O.
    Date:7/23/2009 3:14:00 PM
    Subject:We were delighted
    Review:We can't say enough about Mr. Bob Crisp and the service received through Phoenix Auto Transport Service. Mr. Crisp went way above and beyond what was expected in assuring the prompt and safe delivery of our vehicle to it's destination. As with ... [ More ]
    Rating:
    Poster:Steve Levin
    Date:7/22/2009 9:58:00 AM
    Subject:GREAT CUSTOMER SERVICE...ON TIME....WOULD USE AGAIN
    Review:I have to say that this is one of the best experiences I have had transporting a vehicle. I have transported vehicles in the past and this is by far the best customer service I have had to date. Pick up was on time, flexible and drop off was on tim... [ More ]
    Rating:
    Poster:Ana
    Date:7/21/2009 2:06:00 AM
    Subject:great experience all around
    Review:This was my first time transporting a car and Kathy Grant was GREAT to work with! She was patient, honest, flexible and very responsive! I would recommend Kathy Gant, Phoenix Transport and Mark Faucher at (Elite Transporter) anytime. Thanks you tw... [ More ]
    Rating:
    Poster:Rob
    Date:7/19/2009 1:50:00 PM
    Subject:phoenix & Bob - can't beat 'em
    Review:Can't beat Bob @ Phoenix, quick and economical. This is my third transport involving Phoenix in last month, all timely. Bob can be reached any time, polite and honest, doesn't want to keep you on the phone all day, knows you got things to do. Sorry I... [ More ]
    Rating:
    Poster:John Colley
    Date:7/17/2009 5:24:00 PM
    Subject:Auto Transport
    Review:Great people to work with. Bob Crisp did a great job of keeping me informed at all times. His choice of people to work with was great and I would recommend him and do business with him again. [ View ]
    Rating:
    Poster:J Warady
    Date:7/12/2009 5:57:00 PM
    Subject:Very Professional
    Review:I had to ship my two vehicles and was very pleased with the professionalism of Bob. The carrier unfortunately was late by one day to deliver one vehicle but that can be attributed to the weather condition and really busy traffic in NJ on the delivery... [ More ]
    Rating:
    Poster:Salim Khan
    Date:7/7/2009 10:40:00 PM
    Subject:Solid move
    Review:Bob was very attentive and on the ball with the actual carrier. We had the vehicle delivered to a third party because of timing and Bob contacted that person several times to confirm service and delivery. I would use Phoenix Auto Transport again. [ View ]
    Rating:
    Poster:Gary H.
    Date:7/5/2009 7:51:00 AM
    Subject:Excellent Car Transport Broker
    Review:Bob Crisp arranged an excellent car transport service at a very reasonable price and very quickly. The job was done very professionally and my car arrived on time in perfect condition and in an enclosed carrier, as promised. [ View ]
    Rating:
    Poster:Mike Petty
    Date:7/4/2009 1:52:00 PM
    Subject:Cadillac Move
    Review:All I can say is that whoever complains about this company is the type of person who is never satisified. Bob Crisp is a great guy, very organized and thorough. I have had several cars moved and this was the easiest move ever. Communication was GR... [ More ]
    Rating:
    Poster:Robert Camille
    Date:7/1/2009 10:59:00 AM
    Subject:Shady company! Over 3wks & still no refund, Had post removed!!!
    Review:Wow, I can't believe this company! I just checked my email and got something from Transport Reviews. To my surprise and amazement someone from Phoenix went ahead reported that I was NEVER a customer and had my post removed thus hiding the truth of ... [ More ]
    Response:Hello Jimmy, The facts of this transport are that you delivered the vehicle to the port after we closed on a Friday night and ahead of the agreed date. We attempted to reach you by phone on Monday after many calls, you finally answered. You told u... [ More ]
    Rating:
    Poster:Jimmy P
    Date:6/30/2009 4:45:00 PM
    Subject:Service
    Review: Excellent follow-up before pickup, in route, at time of delivery and after delivery. Couldn't be more pleased. I will contract again for another similar trip in a couple of months. [ View ]
    Rating:
    Poster:John Kujawa
    Date:6/28/2009 8:24:00 PM
    Subject:car shipping
    Review:Contacted and talked with about 5 carriers/brokers. I knew immediately this was the company that I want to work with. I would use Bob Crisp as my set up contact. 503/985-9429. Pick up was perfect and so was delivery. Lots of contact from them befo... [ More ]
    Rating:
    Poster:Mike Larson
    Date:6/23/2009 2:19:00 PM

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