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Phoenix Auto Transport Services 

 
Location:Vancouver, WA 98682
Phone Number:(360) 828-7555
Website:http://www.phoenixautotransport.com/
Email:sales@phoenixautotransport.com
Time On Site:6 Year(s), 2 Month(s). Since 4/2/2007 4:17:00 PM
FMCSA Licensing:
MC-534362
AuthorityStatus
Common CarrierNone
Contract CarrierNone
BrokerInactive
 View government license and insurance information.
Company Type:
(Interstate)
** This information is generated by the FMCSA Information **
 
WE SET THE STANDARDS THAT OTHER COMPANIES HOPE TO ACHIEVE AND OUR WORK ETHICS ARE SECOND TO NONE! We are proud members of the Better Business Bureau with an A rating. We do not compensate any of our reviews, our reviews are honest postings from legitimate clients. We never charge a client until their vehicle is on the carrier and are the leaders with that philosophy. OUR ACCOMPLISHMENTS SPEAK FOR THEMSELVES!
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Overall Rating (Last Two Years*):


54 ratings & reviews posted


More Rating Reports
  • Rating Trends by Month and Overall New
  • Customer Satisfaction Ratings
  • Distribution of Stars Report
    		•
    Subject:Driver was terrible
    Review:Almost immediately after being posted to the transportation board, a carrier called JDL Auto Transport contracted to take my car. The driver was supposed to pick my car up on a Saturday, but called to explain his truck registration had expired and t... [ More ]
    Rating:
    Poster:John B.
    Date:1/12/2013 6:31:00 PM
    Subject:Outstanding Service! A++++
    Review:Brand new truck and trailer. Total professionalism and daily communication. An amazing experience from start to finish. Can't say enough positive about this transporter. No damage whatsoever, objective condition report from driver on pickup, exper... [ More ]
    Rating:
    Poster:Bob B.
    Date:10/23/2012 10:01:00 PM
    Subject:Classic Mustang transport
    Review:Highly Satisfied! John took care of all my needs. Good communication and a decent price for a short haul. [ View ]
    Rating:
    Poster:Hank
    Date:9/25/2012 4:30:00 PM
    Subject:Great Service
    Review:After posting quote requests for the transport of my Mercedes from Southern California to Austin Texas, I was inundated with phone calls and emails from brokers and trucking services. I took my long list of options and carefully reviewed each agai... [ More ]
    Rating:
    Poster:CA Frizzelle
    Date:9/17/2012 10:08:00 AM
    Subject:Car Transportation
    Review:I spoke with James Tackett about transporting a car from New Orleans to Jersey City, after we did some research and thought this was the best company to use. He gave me a quote and some guidelines on the procedure to get this done. I told him what ... [ More ]
    Rating:
    Poster:Dev Harilal
    Date:6/14/2012 1:21:00 AM
    Subject:Thanks again
    Review:John was honest and sincere right from the start. He did everything he said he was going to do and I appreciate that. The carrier he found was profressional and prompt, I really couldn't ask for better service all the around. [ View ]
    Rating:
    Poster:Nicholas Chadd
    Date:5/8/2012 8:12:00 PM
    Subject:2nd Time Customer
    Review:I used Phoenix Auto Transport the first time in the summer of 2009 and again in April 2012. High class and professional. Even gave me a discount for using them again. I will use them again in the future. [ View ]
    Rating:
    Poster:Jerry Markham
    Date:5/5/2012 12:10:00 AM
    Subject:High Recommendations for Phoenix Auto Transport and Candice
    Review:I'm a navy reservist who was recently demobilized and moved from FL to CA for med school. I was overhwhelmed with my big move and never had any experience with transporting a car across country. A week before my move, Candice diligently found a resp... [ More ]
    Rating:
    Poster:Greg
    Date:5/4/2012 2:08:00 AM
    Subject:Transportation
    Review:I experienced excellent phone and Email communication with Candice from receiving the quote to the delivery of the car. [ View ]
    Rating:
    Poster:Dick North
    Date:4/2/2012 10:41:00 PM
    Subject:Phoenix Auto Transport
    Review:Candice was great in finding a carrier for me, this is the second time i've used this company. The carrier Jude was also great, he kept me up to date despite the bad weather we had in Seattle. The price was affordable [ View ]
    Rating:
    Poster:Evelyn
    Date:3/27/2012 11:38:00 PM
    Subject:Phoenix Auto Transport
    Review:Candice was great in finding a carrier for me, this is the second time i've used this company. The carrier Jude was also great, he kept me up to date despite the bad weather we had in Seattle. The price was affordable [ View ]
    Rating:
    Poster:Evelyn
    Date:3/27/2012 11:38:00 PM
    Subject:Lotus shipping
    Review:I received an excellent quote and excellent service from this company in my shipping of a 1977 lotus. I received several different options and was offered an option that perfectly suited my shipping needs. [ View ]
    Rating:
    Poster:Tim
    Date:3/27/2012 2:35:00 PM
    Subject:Phoenix Auto Transport Great Success~
    Review:We are very happy with the over all service we received and was impressed with how much research our rep did. Candace made me feel comfortable. Thank you for being prompt and honest! [ View ]
    Rating:
    Poster:Jen M
    Date:3/25/2012 1:28:00 AM
    Subject:Car Transport
    Review:James was extremely helpful and accomplished the task at hand. I was very pleased with his work, the transport company he used and the end result was excellent. [ View ]
    Rating:
    Poster:Jim Roberts
    Date:1/29/2012 9:04:00 AM
    Subject:Outstanding !!!
    Review:I had a very challenging situation with a classic car that needed to be shipped from WA to CA. The car needed to be picked up within a 24 hour period and delivered to its destination within a specific timeframe. The car was non-operable with a couple... [ More ]
    Rating:
    Poster:Fab Ornani
    Date:12/24/2011 12:55:00 PM
    Subject:transport
    Review:Thank you so much for your transport services.. Car was picked up a day later then agreement, but delivered as agreed. Would absolutely call in the future for your services again.. [ View ]
    Rating:
    Poster:wendy
    Date:12/20/2011 9:58:00 PM
    Subject: The very Best Car Hauling from the west coast!!
    Review:This are the best car transportation service from the entire west coast especially from the West to east. It took precisely 9 hours from the time the order was quoted to load up. especially after undergoing a bad experience with a previous company wh... [ More ]
    Rating:
    Poster:Gideon K
    Date:12/14/2011 8:16:00 PM
    Subject:Excellent
    Review:Excellent Service! Would highly recommend to everyone! Candice was extremely helpful and was always there when I needed something answered. Pricing is great especially if you need immediate pick up and deliver which was the case. [ View ]
    Rating:
    Poster:Alex
    Date:12/1/2011 1:31:00 PM
    Subject:alarming notice of early delivery
    Review:Despite the alarming phone call from the driver suggesting premature delivery, car was delivered on the right date! But it took some number of phone calls to Phoenix Transport to sort out the confusion! Thanks for prompt response to the alarms, we ha... [ More ]
    Rating:
    Poster:emma
    Date:11/18/2011 1:59:00 PM
    Subject:Recommendation for Phoenix Auto Transport/Candice
    Review:My family has transported four cars over the past 12 months all over the country and every time we worked with Phoenix Auto Transport. Customer service is outstanding and they really get involved in making sure our vehicles were well taken care of. ... [ More ]
    Rating:
    Poster:Denise
    Date:11/3/2011 11:30:00 PM
    Subject:Recommendation for Phoenix Auto Transport/Candice
    Review:My family has transported four cars over the past 12 months all over the country and every time we worked with Phoenix Auto Transport. Customer service is outstanding and they really get involved in making sure our vehicles were well taken care of. ... [ More ]
    Rating:
    Poster:Denise
    Date:11/3/2011 11:27:00 PM
    Subject:auto shipping north Carolina to FLorida
    Review:i was contacted by James Tacket to have my 2000 ford mustang shipped from North Carolina to Florida. they were by far the best shipping quote i had received so i returned his call promtly James was very friendly and personable with me. we had a fe... [ More ]
    Rating:
    Poster:tim bolden
    Date:10/28/2011 2:30:00 PM
    Subject:Great and Affordable Service
    Review:I just wanted to let the world know that I have just received my car and that I am very grateful. Everything went smoothly and car arrived earlier than I have hoped for it. Also the price was the cheapest I could find online. Chicago- San Francisco... [ More ]
    Rating:
    Poster:Sanela
    Date:10/24/2011 2:23:00 PM
    Subject:Excellent service
    Review:I contacted James through the internet, He promptly followed up with a call, his price was the best and I liked the way he approached me on the phone, honest , up front, and no hidden charges. Their delivery was actually sooner than I thought and the... [ More ]
    Rating:
    Poster:Dave McIntire
    Date:9/30/2011 11:29:00 AM
    Subject:Thanks Candice :)
    Review:I shipped my car using Phoenix Auto Transport from Boston to Eugene, OR, and could not have had a better experience with it. My partner and I moved to the West Coast so that she could attend graduate school, and were planning the big event for mon... [ More ]
    Rating:
    Poster:Lena T
    Date:9/26/2011 7:58:00 PM
    Subject:Excellent Service
    Review:My daughter was referred to Phoenix Auto Transport from a satisfied friend who had used them. So my daughter had spoken to Candice at Phoenix about arranging the transport of her new car. My daughter bought a new car in Florida and needed it shipp... [ More ]
    Rating:
    Poster:Elaine
    Date:9/4/2011 3:40:00 AM
    Subject:First experience with shipping a car!
    Review:We called Tuesday for the car to be picked up, they were there by Thursday evening! It was supposed to be delivered by Wednesday or Thursday the following week but they delivered it first thing Monday morning! Customer service was awesome, the driv... [ More ]
    Rating:
    Poster:Tracie
    Date:8/30/2011 10:33:00 AM
    Subject:Amazing Customer Service and Transport
    Review:Phoenix Auto Transport and Candice are THE BEST- HANDS DOWN, I am NOT being paid for this review. They came as a referral from a friend and were inexpensive, early to pick up my vehicle, early to drop off. I received my 2011 Corolla last eveni... [ More ]
    Rating:
    Poster:Sherri
    Date:8/28/2011 5:11:00 PM
    Subject:Review
    Review:There are a lot of companies out there that you could choose but Phoenix Auto was patient and answered all of my questions, followed up on my booking and found a carrier for me much faster then I had anticipated. Plus my truck was dropped off 5 days ... [ More ]
    Rating:
    Poster:Diana
    Date:8/24/2011 6:56:00 PM
    Subject:Good and Bad
    Review:The good part of this whole ordeal is that my vehicle was picked up on time and delivered on time. The primary contact person, Eric, did called to check up on whether the vehicle is delivered on time. The bad (horrible) part of it all is that my car... [ More ]
    Response:Mr. Lin, We sincerely apologize for this inconvenience. The carrier we selected on your behalf was fully pre-screened prior to offering you the availability. This carrier did not show any history of previous damage claims and provided excellent comp... [ More ]
    Rating:
    Poster:Zhigen Lin
    Date:8/24/2011 6:43:00 AM
    Subject:Phoenix Auto Transport
    Review:I called Eric at Phoenix Auto Transport because of the reivews I saw online. BUT I did not realize just how good they were until I called and asked them to move my car from Kansas to Phoenix. I was told it could take from 5 to 10 days because it wo... [ More ]
    Rating:
    Poster:Carol
    Date:8/19/2011 1:53:00 PM
    Subject:car transport
    Review:Eric was very helpful and provided excellent advice, info, and great communication to myself and to vehicle seller. First time shipper and would use again and recommend to anyone.THANKS, Eric! [ View ]
    Rating:
    Poster:Rene
    Date:8/15/2011 5:51:00 PM
    Subject:Professionalism at its best
    Review:I must say I was ver impressed with Phoenix Auto Transportation when they delivered my car from Wisconsin to Michigan. Candice from the company was very professional and knowledgeable on information that i needed to have my car transported to Michiga... [ More ]
    Rating:
    Poster:Clarence Madison
    Date:8/9/2011 10:56:00 AM
    Subject:Truck Transport
    Review:I had the best service. I was shocked when Eric called me the same day that I placed the call for a transport that he had already found me a carrier! The carrier was a small transport truck out of Penn. They were nice, hard working and honest as t... [ More ]
    Rating:
    Poster:A Jackson
    Date:8/8/2011 3:17:00 PM
    Subject:Who do you trust your car with? Phx Auto T ransport and Rich of R & R Transport
    Review:Please take the time and read my review. We have moved several times through the government, we had no ideal on how to ship a car because that was always taken care for us. Nanci with her professional, courteous, and informative self walked us throug... [ More ]
    Rating:
    Poster:Pam
    Date:8/5/2011 8:06:00 PM
    Subject:Nanci Crisp
    Review:Nanci is the greatest! I had never transported a vehicle before and Nanci made life very easy for me. Nanci is a true professional - honest, diligent, knowledgeable, and driven to serve her customer's best interests first and foremost. I would un... [ More ]
    Rating:
    Poster:HNH
    Date:8/5/2011 12:41:00 PM
    Subject:Candice at Phoenix AutoTransport is AWESOME
    Review:Candice at PhoenixAutoTransport is amazing!! I had originally arranged for another car shipping company to move my car from Boston to SF Bay Area through the moving company that was handling the move of my apartment contents. The arrangement with t... [ More ]
    Rating:
    Poster:Jeff
    Date:7/21/2011 1:21:00 AM
    Subject:Great Experience!
    Review:Thank you Eric! I can't thank you enough for arranging the shipment of my car. After loosing a previous car in a cross-country shipment, I was nervous about shipping. Everything worked out PERFECT! It was a pleasure to work with you and I couldn't be... [ More ]
    Rating:
    Poster:W. DeCoste
    Date:7/16/2011 12:42:00 PM
    Subject:Used twice - excellent service both times
    Review:Not sure if I can submit a review twice, but I worked with Nanci Crisp two times to move my car. The first time was early this year to move my car cross-country from Portland, OR to Boston, MA. It was the first time I used an auto-transport service... [ More ]
    Rating:
    Poster:Dean
    Date:7/14/2011 11:38:00 AM
    Subject:Best auto transport!!
    Review:I have had the misfortune to work with other auto transport companies and REALLY appreciate the wonderful customer focus of Candice at Phoenix! I would call her agai. Without hesitation! Highly recommended" [ View ]
    Rating:
    Poster:Kbrett
    Date:7/7/2011 9:06:00 AM
    Subject:First Time - Great Experiance
    Review:After looking at the primary website for reviews of shipping companies and trying to make sense of all the information or dis-information (be wary of paid reviews) I remembered that a friend had shipped a car recently. I contacted him and he referrre... [ More ]
    Rating:
    Poster:CCasner
    Date:7/5/2011 1:26:00 PM
    Subject:1931 Chevy Hot Rod " ASAP" Transport
    Review:My contact person was Candice; she was polite well informed helpful and handled everything better then expected. the car arrived in under 24 hours time from pick up , and delivered with out an incident . The driver stayed in contact keeping me info... [ More ]
    Rating:
    Poster:Linda Brewer
    Date:6/29/2011 7:47:00 AM
    Subject:Phoenix Auto Transport Services
    Review:This last tgransport is the 2nd time I had the priveledge of Phoenix AutoTransport services. Both experiences were prompt with little to no hassle, worry free, and both delivered prior to the expected date. Before, during, and after this company perf... [ More ]
    Rating:
    Poster:Scott Gilmore
    Date:6/24/2011 3:12:00 PM
    Subject:Phoenix Auto Transport Services
    Review:Excellent service and professionalism from Nanci Crisp and Phoenix Auto Transport Services. My vehicle was delivered quickly and without damage. You may pay a little more, but you get what you pay for. Phoenix was way better than the company I use... [ More ]
    Rating:
    Poster:Chris
    Date:6/24/2011 1:30:00 PM
    Subject:2006 Mercedes TX to CA
    Review:Candice did a great job explaining the options and locating an available transport carrier in the area. I placed an order on Monday afternoon and had a carrier pickup scheduled within a couple of hours for next day pickup! The delivery to my daught... [ More ]
    Rating:
    Poster:Adam W
    Date:6/14/2011 2:51:00 PM
    Subject:Excellent Service
    Review:Phoenix Auto Transport Services was pretty awesome specially Candice Dakota. She found the best transporter company! The drivers delivered the vehicle within 4 days from Nevada to Pennsylvania. I truly highly recomemd them! [ View ]
    Rating:
    Poster:Evelyn
    Date:6/13/2011 4:32:00 PM
    Subject:Move From Syracuse
    Review:I needed to move my daughter from New York to Georgia. My first thought was to call Phoenix Auto Transport to see if they could help. I used them before and was very satisfied, so I tried them again. The contact person that I had previously worked... [ More ]
    Rating:
    Poster:Clarence
    Date:6/7/2011 9:33:00 PM
    Subject:suv from Florida to Minnesota
    Review:We just worked with Candice at Phoenix Auto Transport to have our SUV shipped from Florida to Minnesota. We contacted her on Memorial Day (she was working and answering her phone even on a holiday) and she called me the next day with a transport. T... [ More ]
    Rating:
    Poster:mary ohh
    Date:6/7/2011 7:19:00 PM
    Subject:Phoenix Auto
    Review:After reviewing customer comments and BBB I decided to go with Phoenix Auto. Having no knowledge of what to expect, Candice took me by the hand and guided me through these unchartered waters. I was shocked when she found a carrier hours after I acc... [ More ]
    Rating:
    Poster:undean
    Date:6/7/2011 1:21:00 AM




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