| Car Transport | | James was extremely helpful and accomplished the task at hand. I was very pleased with his work, the transport company he used and the end result was excellent. [ View ] |
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| Outstanding !!! | | I had a very challenging situation with a classic car that needed to be shipped from WA to CA. The car needed to be picked up within a 24 hour period and delivered to its destination within a specific timeframe. The car was non-operable with a couple... [ More ] |
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| transport | | Thank you so much for your transport services.. Car was picked up a day later then agreement, but delivered as agreed. Would absolutely call in the future for your services again.. [ View ] |
|   | | wendy | | 12/20/2011 9:58:00 PM |
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| The very Best Car Hauling from the west coast!! | | This are the best car transportation service from the entire west coast especially from the West to east. It took precisely 9 hours from the time the order was quoted to load up. especially after undergoing a bad experience with a previous company wh... [ More ] |
| | | Gideon K | | 12/14/2011 8:16:00 PM |
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| Excellent | | Excellent Service! Would highly recommend to everyone! Candice was extremely helpful and was always there when I needed something answered. Pricing is great especially if you need immediate pick up and deliver which was the case. [ View ] |
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| alarming notice of early delivery | | Despite the alarming phone call from the driver suggesting premature delivery, car was delivered on the right date! But it took some number of phone calls to Phoenix Transport to sort out the confusion! Thanks for prompt response to the alarms, we ha... [ More ] |
| | | emma | | 11/18/2011 1:59:00 PM |
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| Recommendation for Phoenix Auto Transport/Candice | | My family has transported four cars over the past 12 months all over the country and every time we worked with Phoenix Auto Transport. Customer service is outstanding and they really get involved in making sure our vehicles were well taken care of. ... [ More ] |
| | | Denise | | 11/3/2011 11:30:00 PM |
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| Recommendation for Phoenix Auto Transport/Candice | | My family has transported four cars over the past 12 months all over the country and every time we worked with Phoenix Auto Transport. Customer service is outstanding and they really get involved in making sure our vehicles were well taken care of. ... [ More ] |
| | | Denise | | 11/3/2011 11:27:00 PM |
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| auto shipping north Carolina to FLorida | | i was contacted by James Tacket to have my 2000 ford mustang shipped from North Carolina to Florida. they were by far the best shipping quote i had received so i returned his call promtly James was very friendly and personable with me. we had a fe... [ More ] |
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| Great and Affordable Service | | I just wanted to let the world know that I have just received my car and that I am very grateful. Everything went smoothly and car arrived earlier than I have hoped for it. Also the price was the cheapest I could find online. Chicago- San Francisco... [ More ] |
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| Excellent service | | I contacted James through the internet, He promptly followed up with a call, his price was the best and I liked the way he approached me on the phone, honest , up front, and no hidden charges. Their delivery was actually sooner than I thought and the... [ More ] |
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| Thanks Candice :) | | I shipped my car using Phoenix Auto Transport from Boston to Eugene, OR, and could not have had a better experience with it.
My partner and I moved to the West Coast so that she could attend graduate school, and were planning the big event for mon... [ More ] |
| | | Lena T | | 9/26/2011 7:58:00 PM |
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| Excellent Service | | My daughter was referred to Phoenix Auto Transport from a satisfied friend who had used them. So my daughter had spoken to Candice at Phoenix about arranging the transport of her new car. My daughter bought a new car in Florida and needed it shipp... [ More ] |
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| First experience with shipping a car! | | We called Tuesday for the car to be picked up, they were there by Thursday evening! It was supposed to be delivered by Wednesday or Thursday the following week but they delivered it first thing Monday morning! Customer service was awesome, the driv... [ More ] |
| | | Tracie | | 8/30/2011 10:33:00 AM |
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| Amazing Customer Service and Transport | | Phoenix Auto Transport and Candice are THE BEST- HANDS DOWN, I am NOT being paid for this review.
They came as a referral from a friend and were inexpensive, early to pick up my vehicle, early to drop off.
I received my 2011 Corolla last eveni... [ More ] |
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| Review | | There are a lot of companies out there that you could choose but Phoenix Auto was patient and answered all of my questions, followed up on my booking and found a carrier for me much faster then I had anticipated. Plus my truck was dropped off 5 days ... [ More ] |
| | | Diana | | 8/24/2011 6:56:00 PM |
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| Good and Bad | | The good part of this whole ordeal is that my vehicle was picked up on time and delivered on time. The primary contact person, Eric, did called to check up on whether the vehicle is delivered on time.
The bad (horrible) part of it all is that my car... [ More ] | | Mr. Lin,
We sincerely apologize for this inconvenience. The carrier we selected on your behalf was fully pre-screened prior to offering you the availability. This carrier did not show any history of previous damage claims and provided excellent company ratings. Damage is extremely rare but as shown even carrier's with pristine track records are at risk out on the road. I have ascertained the facts of your transport issues. According to the Account Executive who handled your transport you notified him of damage to your vehicle when he called you to follow up after delivery. He instructed you that the first step in the process was to take pictures to document the damage and get repair estimates to send to the carrier. He also requested that you send us a copy of them for our records, which you did. On 8/16/2011, you sent Eric an email requesting the carriers email address so that you could forward the information to them. On the following day, you sent another email requesting the carrier’s insurance information as you were unable to reach them on the 16th. A copy of the carrier’s insurance information was immediately provided to you. From then until you posted this review we have had no contact from you at all indicating that things were proceeding in other than an agreeable manner. On learning of your concerns we immediately contacted the carrier and he reports that he has received your information and is already talking to the two body shops where you got estimates to make arrangements to repair your car. We have a commitment to our clients and have been here for you every step of the way. As you can see from our reviews, Phoenix Auto Transport does not have a history of disgruntled clients or damage claims. We are here for you Mr.Zin. Please let us know if there is any other manner in which we may further assist you.
Sincerely,
John Ryan, Phoenix Auto Transport Services LLC
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| | | Zhigen Lin | | 8/24/2011 6:43:00 AM |
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| Phoenix Auto Transport | | I called Eric at Phoenix Auto Transport because of the reivews I saw online. BUT I did not realize just how good they were until I called and asked them to move my car from Kansas to Phoenix. I was told it could take from 5 to 10 days because it wo... [ More ] |
| | | Carol | | 8/19/2011 1:53:00 PM |
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| car transport | | Eric was very helpful and provided excellent advice, info, and great communication to myself and to vehicle seller. First time shipper and would use again and recommend to anyone.THANKS, Eric! [ View ] |
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| Professionalism at its best | | I must say I was ver impressed with Phoenix Auto Transportation when they delivered my car from Wisconsin to Michigan. Candice from the company was very professional and knowledgeable on information that i needed to have my car transported to Michiga... [ More ] |
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| Truck Transport | | I had the best service. I was shocked when Eric called me the same day that I placed the call for a transport that he had already found me a carrier! The carrier was a small transport truck out of Penn. They were nice, hard working and honest as t... [ More ] |
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| Nanci Crisp | | Nanci is the greatest! I had never transported a vehicle before and Nanci made life very easy for me. Nanci is a true professional - honest, diligent, knowledgeable, and driven to serve her customer's best interests first and foremost. I would un... [ More ] |
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| Candice at Phoenix AutoTransport is AWESOME | | Candice at PhoenixAutoTransport is amazing!! I had originally arranged for another car shipping company to move my car from Boston to SF Bay Area through the moving company that was handling the move of my apartment contents. The arrangement with t... [ More ] |
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| Great Experience! | | Thank you Eric! I can't thank you enough for arranging the shipment of my car. After loosing a previous car in a cross-country shipment, I was nervous about shipping. Everything worked out PERFECT! It was a pleasure to work with you and I couldn't be... [ More ] |
| | | W. DeCoste | | 7/16/2011 12:42:00 PM |
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| Used twice - excellent service both times | | Not sure if I can submit a review twice, but I worked with Nanci Crisp two times to move my car. The first time was early this year to move my car cross-country from Portland, OR to Boston, MA. It was the first time I used an auto-transport service... [ More ] |
| | | Dean | | 7/14/2011 11:38:00 AM |
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| Best auto transport!! | | I have had the misfortune to work with other auto transport companies and REALLY appreciate the wonderful customer focus of Candice at Phoenix! I would call her agai. Without hesitation! Highly recommended" [ View ] |
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| First Time - Great Experiance | | After looking at the primary website for reviews of shipping companies and trying to make sense of all the information or dis-information (be wary of paid reviews) I remembered that a friend had shipped a car recently. I contacted him and he referrre... [ More ] |
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| 1931 Chevy Hot Rod " ASAP" Transport | | My contact person was Candice; she was polite well informed helpful and handled everything better then expected. the car arrived in under 24 hours time from pick up , and delivered with out an incident . The driver stayed in contact keeping me info... [ More ] |
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| Phoenix Auto Transport Services | | This last tgransport is the 2nd time I had the priveledge of Phoenix AutoTransport services. Both experiences were prompt with little to no hassle, worry free, and both delivered prior to the expected date. Before, during, and after this company perf... [ More ] |
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| Phoenix Auto Transport Services | | Excellent service and professionalism from Nanci Crisp and Phoenix Auto Transport Services. My vehicle was delivered quickly and without damage. You may pay a little more, but you get what you pay for. Phoenix was way better than the company I use... [ More ] |
| | | Chris | | 6/24/2011 1:30:00 PM |
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| 2006 Mercedes TX to CA | | Candice did a great job explaining the options and locating an available transport carrier in the area. I placed an order on Monday afternoon and had a carrier pickup scheduled within a couple of hours for next day pickup! The delivery to my daught... [ More ] |
| | | Adam W | | 6/14/2011 2:51:00 PM |
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| Excellent Service | | Phoenix Auto Transport Services was pretty awesome specially Candice Dakota. She found the
best transporter company! The drivers delivered the vehicle within 4 days from Nevada to
Pennsylvania. I truly highly recomemd them! [ View ] |
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| Move From Syracuse | | I needed to move my daughter from New York to Georgia. My first thought was to call Phoenix Auto Transport to see if they could help. I used them before and was very satisfied, so I tried them again. The contact person that I had previously worked... [ More ] |
| | | Clarence | | 6/7/2011 9:33:00 PM |
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| suv from Florida to Minnesota | | We just worked with Candice at Phoenix Auto Transport to have our SUV shipped from Florida to Minnesota. We contacted her on Memorial Day (she was working and answering her phone even on a holiday) and she called me the next day with a transport. T... [ More ] |
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| Phoenix Auto | | After reviewing customer comments and BBB I decided to go with Phoenix Auto. Having no knowledge of what to expect, Candice took me by the hand and guided me through these unchartered waters. I was shocked when she found a carrier hours after I acc... [ More ] |
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| truck delivery | | i am a dealer of 30 years and have dealt with a lot of truckers and brokers, Phoenix auto transport exceeds all expectations in communication and follow thru, highly recommended. both the agent, candice and the owner/operator were in constant contact... [ More ] |
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| great experience! | | Hook up was easy, Candice coordinated the scheduling of a driver and the payment, as well as the pickup time.
5 days later, expecting a call in three more days (for a Friday drop off), I got a call from the driver that he would drop off the next d... [ More ] |
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| Michigan to North Carolina | | Considering timing, logistics and overall shipping conditions, I was quite satisfied with the service. Ms. Dakota went to extraordinary lengths to accommodate our schedule.
The car was a classic 1970 Oldsmobile convertible used for a partial dow... [ More ] |
| | | Bill Burns | | 5/20/2011 5:59:00 PM |
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| Kudos to Phoenix Auto Tranport!!!!! :-D | | I was very pleased with the service provided by Phoenix Auto Transport! I needed my vehicle but didn't have the time to make the drive. Because I travel on my job, timing the move was a huge concern for me. My initial contact was Candice Dakota respo... [ More ] |
| | | Lawrence | | 5/20/2011 11:01:00 AM |
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| Candace | | This was my first time ever using a transport company and was originally scheduled with another company, who did not follow through. Well at the last minute I am trying to get this car transported in about four days from Tennessee to Washington Sta... [ More ] |
| | | Robbie C. | | 5/18/2011 7:52:00 PM |
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| Candice and Cam | | What a team! Candice set up the transport and kept me informed of every detail of the transportation of my classic car. Cam from D&D Transport kept his word to transport the vehicle on the top rack and keep the car covered. In fact, he always ... [ More ] |
| | | Jaye | | 5/12/2011 11:29:00 AM |
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| Great job in delivering our 2 vehicles | | Candice Dakota did a great job in coordinating the transport of both of our cars (different pick up dates) from Virginia to California. The cars were picked up on time and we were informed along the way by Candice on what to expect. The cars were n... [ More ] |
| | | suzanne | | 5/10/2011 4:03:00 PM |
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| Vehicle Transport | | Before I sent my truck from Maryland to southern California, I researched about 7 different companies. I started by using Google for transport companies and the Better Business Bureau (BBB) for their customer service ratings. There were very many ou... [ More ] |
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| Amazing! | | I worked with Candice to ship my car from Pennsylvania to California. Through the whole process she was nothing but incredibly helpful and professional- answering every one of my million questions with patience and enthusiasm. My car arrived almost... [ More ] |
| | | Debra | | 4/29/2011 11:25:00 AM |
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| Great experience | | Candice was very involved in letting me know the steps that needed to be taken. Very professional and excellent customer service. Other carriers were asking slightly less but Phoenix seemed within the normal range and there were so many good reviews ... [ More ] |
| | | James | | 4/28/2011 12:10:00 PM |
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| Quote and Transport of Vehicle | | This quote was the most reasonable and economical. The transport was going from a dead end South Texas location which required a special trip and extra due diligence to acquire a transport vehicle that would be able and willing to accept the terms o... [ More ] |
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| Transporting Merceded from AZ to MO | | I was very impressed with the service, knowledge, attention, kindness and all that was done for me to get my car back to MO. I was particularly impressed with Candice, the broker that I called. She immediately got the quote back to me (maybe 1` hou... [ More ] |
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| Auto Transport | | Great service and communication before, during and after the auto was delivered. I would definitely use Phoenix again, and would not hesitate recommending them to anyone.
Randall Brown [ View ] |
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| Excellant Service with Candice Dakota | | I did quite a bit of research before selecting a transport carrier for my car. I received many bids one of which was Phoenix Auto Transport Services. I read the reviews which seemed to be very favorable so I gave them a call. I was lucky enough to... [ More ] |
| | | Meg Tucker | | 3/15/2011 8:20:00 PM |
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Archived Reviews
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