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Olson Auto Express 

 
Location:100 Amy St.
Baxter, IA 50028
Phone Number:(515) 491-4020
Secondary Phone Number:(641) 227-3054
Website:http://www.olsonexpress.com
Email:carz2haul@gmail.com
Time On Site:4 Year(s), 5 Month(s). Since 12/9/2008 2:19:00 PM
FMCSA Licensing:
MC-519945
AuthorityStatus
Common CarrierActive
Contract CarrierNone
Broker None
 
MC-692306
AuthorityStatus
Common CarrierNone
Contract CarrierNone
Broker Active
 View government license and insurance information.
Company Type:
(Interstate)
Carrier / Broker
** This information is generated by the FMCSA Information **
 
Nestled in our nation's heartland with more than 40 years experience in the automotive and transportation industries, we pride ourselves with our smaller size and being family-owned and operated. As a smaller company with our own trucks, broker's authority and little overhead, we are able to handle each customer's transport more efficiently than our larger competitors. With OLSON Auto Express, you are NOT a number, but rather a valued customer whose deadlines we work hard to meet. Our specialty lies in the transport of luxury dealer vehicles such as Lexus Cadillac Volvo Infiniti BMW Mercedes and many more, but we accept transport requests for all makes & models of vehicles, operable or not, anywhere within the continental United States. All our equipment utilizes secure soft-tie strapping systems to prevent damage to your vehicle's wheels and undercarriage during its transport. We offer •Hassle-free quotes •Easy order placement •No high-pressure sales pitches •No upfront deposit •Coast-to-coast transportation •Door-to-door service •Transportation of all makes & models - operable or not! •Open or enclosed trailers •Select 'express' Midwest service We are 100% committed to the safe and secure transportation of every vehicle entrusted to us, from pick up to delivery. "Give us a call, we're ready to haul!"
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Overall Rating (Last Two Years*):


35 ratings & reviews posted


More Rating Reports
  • Rating Trends by Month and Overall New
  • Customer Satisfaction Ratings
  • Distribution of Stars Report


  • Do The Reviews Accurately Represent This Company?
    Olson Auto Express reports that they have an average of 500 customers per year. Currently, this site has 10 reviews posted by individual customers for the past 365 days. So approximately 2.00% of Olson Auto Express customers have posted a review.

    This means that 98.00% percent of their customer’s opinions are not represented on this site.
    Subject:Awesome Company!!
    Review:During a time of great difficulty Olson Transport made my life just a little easier! Excellent customer service and everything promised was done. This company was not like those "shark" companies who hounded me as soon as I inquired into ... [ More ]
    Rating:
    Poster:K.C
    Date:3/12/2013 10:31:00 PM
    Subject:Lexus transport
    Review:we left our lexus convertable with the dealer, to transport to our son who lives in San Jose and went to Mexico. Olson arranged the truck, pickup and delivery of it to our son in San Jose. He was suprised that it was delivered one day before the expe... [ More ]
    Rating:
    Poster:K. Rajalingam
    Date:1/20/2013 8:28:00 PM
    Subject:Car Transport
    Review:I could not believe how easy it was to arrange transport for my Subaru in Des Moines to be dropped off in Ann Arbor. Peggy Olson was delightful to deal with. She was efficient and prompt in returning my inquiries either by phone or email. I felt t... [ More ]
    Rating:
    Poster:Steve Adelman
    Date:1/3/2013 7:41:00 PM
    Subject:Recommend Using Olson
    Review:Peggy is very nice and was easy to work. She found an excellent transport company, Airrow Head Transport. I ended up getting my car a lot sooner than I expected. I would highly recommend working with Olson Auto Express when transporting your vehicle.... [ More ]
    Rating:
    Poster:Daniel
    Date:12/24/2012 9:37:00 AM
    Subject:Olson came through for me!
    Review:I originally contracted with Protected Auto Carriers in Florida. They were unable to pick-up my GMC as contracted and refused to release my car to another carrier even after I canceled the order. They were holding my car hostage out of spite, and jac... [ More ]
    Rating:
    Poster:D. Broberg
    Date:12/18/2012 10:10:00 PM
    Subject:NY to WI
    Review:Wonderful experience with Olson Auto. Peggy was in touch frequently for/or with followup information re: the transport. I am so grateful I found the Transport Reviews website and Olson Auto Express. I strongly recommend them to all and, should we... [ More ]
    Rating:
    Poster:SHARON K
    Date:9/20/2012 6:12:00 PM
    Subject:Super Service!
    Review:Excellent experience; I had numerous problems with the dealership from where the car was being picked up - they were not ready to ship the car twice when Olson was ready; Peggy was very patient and arranged for other truckers without hesitation. No q... [ More ]
    Rating:
    Poster:VGK
    Date:9/19/2012 9:50:00 PM
    Subject:My Car Coast to Coast in 4 days
    Review:I used the OLSON to transport my civic from NJ to CA and they delivered the car as promised in 4 days. Car was dirty (I used open carrier so it was expected) but no damages. Very good service. [ View ]
    Rating:
    Poster:SK
    Date:8/2/2012 1:20:00 PM
    Subject:Outstanding RAVING Review for Olson Auto Express!
    Review:OUTSTANDING RAVING EXCELLENT REVIEW for OLSON AUTO EXPRESS! I will refer all of my friends, family and business colleagues! Your auto is an extension of your home. Handing the keys just to any random carrier/broker is nerve-wrecking. I am so THAN... [ More ]
    Rating:
    Poster:Morgan L
    Date:6/24/2012 12:41:00 PM
    Subject:Excellent
    Review:I contacted OLSON Auto Express after cancelling my original listing with a broker who had listed my 1976 Toyota Celica for over two weeks with no results, except to ask for more money. I canceled my listing and contacted Peggy Olson at OLSON Auto Exp... [ More ]
    Rating:
    Poster:steve
    Date:6/4/2012 12:17:00 PM
    Subject:Nissan Altima
    Review:This was my first experience with having to find a company to ship my car and it was nerve-wreaking! So many reviews to look through and companies to research in order to be confident that the transporting of my car would go smoothly. I intiallypicke... [ More ]
    Rating:
    Poster:Latre
    Date:5/7/2012 12:30:00 PM
    Subject:Delivery of my new car
    Review:I had my Jaguar XJ 2011 delivered from Des Moines, Iowa to my home in San Antonio, TX and it was delivered early. Mr. Parra was available when I called and answered my questions to the best of his ability. You have to have some patience when it com... [ More ]
    Rating:
    Poster:Gilbert
    Date:4/16/2012 9:21:00 AM
    Subject: Transport of my 40 Ford coupe
    Review:They were Excellent to do bussiness with, I would use them again gladly. I had another carrier lined up that was less expensive, but they never showed up called with excuses twice. Then I called Olson and they took care of things promptly. I highly r... [ More ]
    Rating:
    Poster:Dan
    Date:3/30/2012 10:21:00 AM
    Subject:Olson Transport - 2009 Corvette NY to Fl
    Review:I highly recommend Olson Auto Express to ship your car. I shipped my 2009 Corvette from NY to Florida. They put us in touch with a carrier who arrived on time, and delivered my car( in the same condition as I left it ) on time. Olson (Peggy in par... [ More ]
    Rating:
    Poster:karen flack
    Date:3/15/2012 8:02:00 AM
    Subject:Above and beyond
    Review:I would like to first state that I have never left a feedback review before. I was so impressed and thankful for Peggy that I felt I needed to express my graditude. I recently had a poor experience with a different "5 star" broker and was t... [ More ]
    Rating:
    Poster:Ryan
    Date:3/7/2012 8:27:00 AM
    Subject:No nonsense
    Review:All went amazingly smoothly and thoughtfully from the promptness of the estimate, reassurance of care and oversight (since this was the first time we ever shipped a car, through the driver's making sure that the place of delivery was convenient - an... [ More ]
    Rating:
    Poster:M Maxwell
    Date:2/26/2012 1:45:00 PM
    Subject:review
    Review:very smooth transaction great experiance would do agian everything right on time ,car arrived in great shape thank you [ View ]
    Rating:
    Poster:john jamison
    Date:2/15/2012 12:50:00 AM
    Subject:Delivery
    Review:The delivery was no sooner than a weds, no later than a Friday as indicated. The driver did advise that it would be Weds though when I called after the fact. It ended up being on the Thursday. This caused some inconvenience to the recipient of the ... [ More ]
    Rating:
    Poster:Charles Crnic
    Date:2/14/2012 6:33:00 PM
    Subject:do your homework first
    Review:i originally started with another company who told me that my truck would be picked up on January 9th. they did inform me of the three day window in pick up but when the time came they simply said "we don't have anyone to do it" with no fur... [ More ]
    Rating:
    Poster:robert
    Date:2/6/2012 4:07:00 PM
    Subject:excellent service and promptness
    Review:They gave fair rate, excellent follow through and chose excellent transport company. car arrived same condition as was shipped. A credit to the Transport company LT Auto Moving Inc of Palm Coast FL, they did wonderful job. [ View ]
    Rating:
    Poster:N. Jawad
    Date:2/6/2012 7:27:00 AM
    Subject:Olson met my checklist
    Review:I have never shipped a vehicle before. Finding a company was a bit overwhelming. But in the end choosing Olson was a good move. Peggy has good communication, reliable, honest, and trustworthy. Things newbies should know. -Contact individual places... [ More ]
    Rating:
    Poster:kelly
    Date:2/3/2012 7:41:00 AM
    Subject:I was very pleased with the experience
    Review:I had heard horror stories about various shipping experiences, so I checked the review websites carefully and I wanted a company registered with the BBB. Olson was one of the few registered with the BBB and they appeared to have the highest rating (... [ More ]
    Rating:
    Poster:Mike Van Horn
    Date:2/3/2012 6:50:00 AM
    Subject:Olson Transport
    Review:i called the "big five" who were relentless & obnoxious in their emails & follow-up phone calls. i called the Olson's & i got 1 email with quote. the Olson's pay their carriers more than the big 5, so your vehicle get's picked u... [ More ]
    Rating:
    Poster:Stuart Chanes
    Date:2/1/2012 3:48:00 PM
    Subject:Honest, Thoughtful and Perfect!
    Review:First time in a number of years that I chose to ship a vehicle from the East Coast instead of flying to the location and driving it back myself. I couldn't be more pleased with Olson Auto Express and the manner in which they handled all the specific... [ More ]
    Rating:
    Poster:Brad
    Date:1/8/2012 11:00:00 AM
    Subject:Transport of Jeep pickup
    Review:My son and I had a Jeep J20 pickup moved from UT to WI. It was our first auto transport. After calling and being called by numerous brokers who promised the world, I called Peggy of Olson Auto Express. I preferred to deal with a carrier. I found ... [ More ]
    Rating:
    Poster:Larry WilsonThis reviewer reports they were or plan to compensated for posting this review.
    Date:1/4/2012 2:22:00 PM
    Subject:Wonderful customer service
    Review:This is the second time my family and I have used Olson Express and we were extremely pleased with the service we received. I called Peggy Olson for a last minute pickup and she found a driver in perfect time. Although the driver was delayed in pic... [ More ]
    Response:Hi Kimberly! It was wonderful to hear from you as we enjoyed working with your mother previously. If you ever need assistance in the future moving your vehicle, please don't hesitate to call us. [ view ]
    Rating:
    Poster:Kimberly S
    Date:11/3/2011 10:48:00 AM
    Subject:great experience!
    Review:I highly recommend OLSON Auto Express. This was my first time shipping my vehicle cross-country. After talking to a handful of online brokers, I chose OLSON because Peggy was low-pressure, straight-forward, and her professionalism put me at ease. M... [ More ]
    Rating:
    Poster:Megan
    Date:10/12/2011 12:06:00 PM
    Subject:California to Maryland
    Review:The car was picked up on time but unfortunately the driver had transmission problems that delayed the delivery. Nonetheless, the car arrived damage free and all was well. Peggy and Carroll Olson were very helpful and responsive. Would recommend and u... [ More ]
    Rating:
    Poster:Alexandra
    Date:10/7/2011 3:46:00 PM
    Subject:Olson Highly Recommended
    Review:Olson Auto Express came highly recommended by our local Lexus dealer as "the best around," and I was not disappointed. This was my first time transporting a vehicle, and Peggy Olson helped me understand all the steps in the process. My expe... [ More ]
    Response:Hi Sue - We are very pleased that the entire process went without a wrinkle. Our goal is to work with our customers the best way we can to get their vehicle transported in a timely manner. Thank you for your business! [ view ]
    Rating:
    Poster:Sue TinklenbergThis reviewer reports they were or plan to compensated for posting this review.
    Date:8/25/2011 12:28:00 PM
    Subject:2000 sebring
    Review:This is my first experience with a transport company and I am very satisfied. Peggy was very professional and answered any and all questions that I had. The pickup and delivery was on time, as I expected, and I was given access to the contact number ... [ More ]
    Response:Rob - It was our pleasure to be of service to you and are delighted that you had a pleasant transport experience. Customer satisfaction is our #1 priority! [ view ]
    Rating:
    Poster:rob tracyThis reviewer reports they were or plan to compensated for posting this review.
    Date:8/20/2011 5:46:00 PM
    Subject:Review
    Review:Although very helpful and thorough , I was not warned they would be closed for a week prior to my booking time. Thus, I wasn't able to book my pickup until 3 days later than planned. Booked for Aug 4, my pickup did not occur until late day Aug. 5. Ex... [ More ]
    Response:We gladly received your order on July 21 and informed you that if we could get a carrier to actually pick up your car on Aug 1 (your required pickup date) we would do our best. We also explained that our office would be closed July 23 thru July 30 a... [ More ]
    Rating:
    Poster:Bill MercerThis reviewer reports they were or plan to compensated for posting this review.
    Date:8/9/2011 4:34:00 PM
    Subject:Great Customer Service...Quick booking time
    Review:Once I decided to use a transport service instead of towing the car back myself, I spent almost 3 weeks researching companies. After seeing a trend of the same type of negative comments I almost changed my mind. I decided to use Olson Auto Express ... [ More ]
    Response:Hi Darrell! It was an absolute pleasure doing business with you. Customer satisfaction is what we are focused on and this is why we appreciate yours and all our customers reviews, whether they be good or bad. We can't fix what we don't know is bro... [ More ]
    Rating:
    Poster:Darrell Bainter
    Date:7/5/2011 1:14:00 PM
    Subject:Auto Transport
    Review:Willis Auto Dealership in Des Moines Iowa referred us to the local Auto Transport group- Olson Transport. We contacted them regarding transporting a luxury vehicle from Des Moines Iowa to Killeen Texas. They were extremely helpful and knowledgable ... [ More ]
    Response:We want to thank you for your review! It was great working with you and don't forget should you, family or friends need any assistance in the future just "Give us a call, we're ready to haul!" [ view ]
    Rating:
    Poster:Linda GibbsThis reviewer reports they were or plan to compensated for posting this review.
    Date:6/17/2011 10:24:00 AM
    Subject:The Long Haul
    Review:I was very happy with your service. You kept in contact with me to let me know what was going on and yes I would definitly recommend your services to someone in need or use your services again if need be. I called the driver and he was very helpful o... [ More ]
    Response:Thank you for your review. We were happy to assist you in finally getting your vehicle transported on that long trek from Florida to WA. At least no more money spent on a rental car which is a great thing. Don't hesitate to contact us again should... [ More ]
    Rating:
    Poster:JeanThis reviewer reports they were or plan to compensated for posting this review.
    Date:6/16/2011 6:40:00 PM
    Subject:Thanks!
    Review:I will definitely use Olson's Auto Express from now on. Peggy is wonderful to deal with. I cancelled a shipment on uship.com. The experience with uship.com and its affiliates was terrible. Olson's customer service is superb. [ View ]
    Response:It was our pleasure to be of assistance to you in handling your vehicle transport from IA to AL. We appreciate the review and please don't hesitate to give us a call in the future should you, family or friends need assistance again. [ view ]
    Rating:
    Poster:Al LewisThis reviewer reports they were or plan to compensated for posting this review.
    Date:6/16/2011 11:39:00 AM




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