OLSON Auto Express  | |
| Location: | 100 Amy St. Baxter, IA 50028 |
| Phone Number: | (515) 491-4020 |
| Secondary Phone Number: | (641) 227-3054 |
| Website: | http://www.olsonexpress.com |
| Email: | carz2haul@gmail.com |
| Time On Site: | 3 Year(s), 2 Month(s). Since 12/9/2008 2:19:00 PM | | FMCSA Licensing: | MC-519945 | Authority | Status | | Common Carrier | Active | | Contract Carrier | None | | Broker | None | | | | MC-692306 | Authority | Status | | Common Carrier | None | | Contract Carrier | None | | Broker | Active | | |
View government license and insurance information. | Company Type: (Interstate) | Carrier / Broker ** This information is generated by the FMCSA Information ** | | | | OLSON Auto Express is a privately owned and operated transportation business with more than 40 years experience in the automotive and transportation industry. We are here to serve your transportation needs throughout the continental United States. We can get your cars, trucks, SUVs, whether operable or not, moved short or long distances on open or enclosed trailers - your choice! We and our associate partners are fully licensed, insured & bonded as required by the Dept of Transportation and also have excellent safety records. We do not handle overseas, Alaska or Hawaii but will be more than happy to assist you in locating a reputable company that does. From pickup to delivery, your property is protected and fully insured. We are BBB accredited and customer satisfaction is our primary goal. We operate with the highest moral and ethical principles in the industry. See many more current customer reviews at our website, www.olsonexpress.com. We may be small but just "Give us a call, we're ready to haul!'" |
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Overall Rating (Last Two Years*):      22 ratings & reviews posted
Do The Reviews Accurately Represent This Company? OLSON Auto Express reports that they have an average of 500 customers per year. Currently, this site has 18 reviews posted by individual customers for the past 365 days. So approximately 3.60% of OLSON Auto Express customers have posted a review.
This means that 96.40% percent of their customer’s opinions are not represented on this site. |
| do your homework first | | i originally started with another company who told me that my truck would be picked up on January 9th. they did inform me of the three day window in pick up but when the time came they simply said "we don't have anyone to do it" with no fur... [ More ] |
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| excellent service and promptness | | They gave fair rate, excellent follow through and chose excellent transport company. car arrived same condition as was shipped. A credit to the Transport company LT Auto Moving Inc of Palm Coast FL, they did wonderful job. [ View ] |
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| Olson met my checklist | | I have never shipped a vehicle before. Finding a company was a bit overwhelming. But in the end choosing Olson was a good move. Peggy has good communication, reliable, honest, and trustworthy.
Things newbies should know.
-Contact individual places... [ More ] |
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| I was very pleased with the experience | | I had heard horror stories about various shipping experiences, so I checked the review websites carefully and I wanted a company registered with the BBB. Olson was one of the few registered with the BBB and they appeared to have the highest rating (... [ More ] |
|      | | Mike Van Horn | | 2/3/2012 6:50:00 AM |
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| Olson Transport | | i called the "big five" who were relentless & obnoxious in their emails & follow-up phone calls. i called the Olson's & i got 1 email with quote. the Olson's pay their carriers more than the big 5, so your vehicle get's picked u... [ More ] |
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| Honest, Thoughtful and Perfect! | | First time in a number of years that I chose to ship a vehicle from the East Coast instead of flying to the location and driving it back myself. I couldn't be more pleased with Olson Auto Express and the manner in which they handled all the specific... [ More ] |
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| Transport of Jeep pickup | | My son and I had a Jeep J20 pickup moved from UT to WI. It was our first auto transport. After calling and being called by numerous brokers who promised the world, I called Peggy of Olson Auto Express. I preferred to deal with a carrier. I found ... [ More ] |
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| Wonderful customer service | | This is the second time my family and I have used Olson Express and we were extremely pleased with the service we received. I called Peggy Olson for a last minute pickup and she found a driver in perfect time. Although the driver was delayed in pic... [ More ] | | Hi Kimberly! It was wonderful to hear from you as we enjoyed working with your mother previously. If you ever need assistance in the future moving your vehicle, please don't hesitate to call us. [ view ] |
|      | | Kimberly S | | 11/3/2011 10:48:00 AM |
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| great experience! | | I highly recommend OLSON Auto Express. This was my first time shipping my vehicle cross-country. After talking to a handful of online brokers, I chose OLSON because Peggy was low-pressure, straight-forward, and her professionalism put me at ease. M... [ More ] |
|      | | Megan | | 10/12/2011 12:06:00 PM |
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| California to Maryland | | The car was picked up on time but unfortunately the driver had transmission problems that delayed the delivery. Nonetheless, the car arrived damage free and all was well. Peggy and Carroll Olson were very helpful and responsive. Would recommend and u... [ More ] |
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| Transport was great! | | My Lexus GX470 was picked up in Bowling Green OH and delivered to Elizabethtown NJ just as OLSON Auto Express had outlined on my transport order - there were no delays. Car was delivered in great shape and I won't hesitate to use or recommend OLSON ... [ More ] |
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| Olson Highly Recommended | | Olson Auto Express came highly recommended by our local Lexus dealer as "the best around," and I was not disappointed. This was my first time transporting a vehicle, and Peggy Olson helped me understand all the steps in the process. My expe... [ More ] | | Hi Sue - We are very pleased that the entire process went without a wrinkle. Our goal is to work with our customers the best way we can to get their vehicle transported in a timely manner. Thank you for your business! [ view ] |
|      | Sue Tinklenberg | | 8/25/2011 12:28:00 PM |
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| 2000 sebring | | This is my first experience with a transport company and I am very satisfied. Peggy was very professional and answered any and all questions that I had. The pickup and delivery was on time, as I expected, and I was given access to the contact number ... [ More ] | | Rob - It was our pleasure to be of service to you and are delighted that you had a pleasant transport experience. Customer satisfaction is our #1 priority! [ view ] |
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| Review | | Although very helpful and thorough , I was not warned they would be closed for a week prior to my booking time. Thus, I wasn't able to book my pickup until 3 days later than planned. Booked for Aug 4, my pickup did not occur until late day Aug. 5. Ex... [ More ] | | We gladly received your order on July 21 and informed you that if we could get a carrier to actually pick up your car on Aug 1 (your required pickup date) we would do our best. We also explained that our office would be closed July 23 thru July 30 and also made this known at our website. For clarification, when an order is PLACED with our company, that does NOT mean it is BOOKED. The term booked is used when an actual carrier is available and contracted with to load and deliver a vehicle. Although we were closed from July 23 thru July 30 we were still available to any of our partners had they wanted to contract with us to transport your vehicle. Unfortunately none were ready to load until Aug 4 and they were delayed by one day. Unfortunately delays can and will occur. We never leave our customers in the dark and we are always a phone call away. [ view ] |
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| Great Customer Service...Quick booking time | | Once I decided to use a transport service instead of towing the car back myself, I spent almost 3 weeks researching companies. After seeing a trend of the same type of negative comments I almost changed my mind. I decided to use Olson Auto Express ... [ More ] | | Hi Darrell! It was an absolute pleasure doing business with you. Customer satisfaction is what we are focused on and this is why we appreciate yours and all our customers reviews, whether they be good or bad. We can't fix what we don't know is broken. It appears your car was delivered safely and of course that is the IMPORTANT thing. We look forward to assisting you, family or friends in the future should you have a need for vehicle transporation. [ view ] |
|      | | Darrell Bainter | | 7/5/2011 1:14:00 PM |
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| Auto Transport | | Willis Auto Dealership in Des Moines Iowa referred us to the local Auto Transport group- Olson Transport. We contacted them regarding transporting a luxury vehicle from Des Moines Iowa to Killeen Texas. They were extremely helpful and knowledgable ... [ More ] | | We want to thank you for your review! It was great working with you and don't forget should you, family or friends need any assistance in the future just "Give us a call, we're ready to haul!" [ view ] |
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| The Long Haul | | I was very happy with your service. You kept in contact with me to let me know what was going on and yes I would definitly recommend your services to someone in need or use your services again if need be. I called the driver and he was very helpful o... [ More ] | | Thank you for your review. We were happy to assist you in finally getting your vehicle transported on that long trek from Florida to WA. At least no more money spent on a rental car which is a great thing. Don't hesitate to contact us again should you need vehicle transport assistance! [ view ] |
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| Thanks! | | I will definitely use Olson's Auto Express from now on. Peggy is wonderful to deal with. I cancelled a shipment on uship.com. The experience with uship.com and its affiliates was terrible. Olson's customer service is superb.
[ View ] | | It was our pleasure to be of assistance to you in handling your vehicle transport from IA to AL. We appreciate the review and please don't hesitate to give us a call in the future should you, family or friends need assistance again. [ view ] |
|      | Al Lewis | | 6/16/2011 11:39:00 AM |
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| IA to NH transport | | I contacted Peggy at Olson express after I had previously tried a low-ball bid by another broker which no carrier picked up. Her response time was quick and she came through with a price that I believe was fair for me and the carrier and ultimately ... [ More ] |
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| H1 delivery | | Excellent service. Derek with "D.Hill Transport" was very friendly and courteous. He communicated well with information on time of pick up and delivery time. The vehicle was delivered on time with no damage from transport. First class opera... [ More ] |
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| Great Job | | I purchased a Corvette from North Carolina to be delivered in New Hampshire. I contacted Olson Auto Express due to a friends recommendation. When I called Olson Auto Express I spoke with Peggy Olson, she was very pleasant and knowledgeable. Peggy con... [ More ] |
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| OLSON Auto Express Thanks | | I just wanted to tell you guys thanks for a job well done. I received my new BMW last week and the driver was very courteous and helpful . When the time comes again to transport I will most surely call Olson Auto Express. *****
Thanks again
Mike M... [ More ] |
|      | | Mike M | | 3/23/2010 6:58:00 AM |
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Archived Reviews
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