| Good Move | | I usually dont leave these but I promised Official that I would if they did a good job for me. And they sure did. So I feel like I owe them to at least tell you guys the good service they provided me. No exaggearting- they did everything they said th... [ More ] |
|  | | Bradley | | 9/5/2008 2:39:00 PM |
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| deposit and disappear | | I contracted with official. Their price was in the middle. I had not found this website until after the fact.
The eagerly processed my deposit of 175 and i was told they they contact me with a date. Trust me, my phone never rang once in the month... [ More ] |
|  | | jon s | | 8/27/2008 12:53:00 PM |
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| Poor customer service | | DO NOT KEEP THEIR WORD. Bill, who claims to be the manager, has poor customer service skills. They told me my auto would be picked up at a specific date if I agreed to pay an extra $25, which was great since I had to move that day. Did not appreciate... [ More ] |
| | | Allan | | 8/25/2008 5:12:00 PM |
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| Courteous Transporters | | Official Auto Transport was excellent. They transported my SUV for me from NY to WA without any hiccups. Andy was very courteous during the entire process, and Devin was very helpful in answering all of my questions once they found me a driver. The... [ More ] |
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| OFFICIAL AUTO TRANSPORTERS | | DON'T USE THEM! THEY ARE NOT A PROFESSIONAL COMPANY, THEY DO NOT RETURN CALLS
AFTER THEY RECEIVE YOUR DEPOSIT. BELIEVE ME YOU WILL HAVE TO CONTINUOUSLY CALL
TO FIND OUT THE STATUS OF YOUR VEHICLE SHIPMENT WHICH WILL PROBABLY NOT HAPPEN.
I HA... [ More ] |
| | | E. Jackson | | 8/11/2008 10:09:00 AM |
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| Oregon to Maryland | | Get what you pay for. This company will tell you a schedule day for pickup every week. Usually Thursday. However they never have anyone contracted to pick up. You do not know this until a few weeks later and you are so frustrated you start to resea... [ More ] |
| | | K. Bearsch | | 8/5/2008 8:51:00 AM |
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| I love Official Auto Transport!!! | | I am a new client in San Diego, that has spent a lot of time and energy searching for a shipping company that would deliver up to my expectations for customer service and time sensitivity. Being that I am a very busy person, I like to know when and ... [ More ] |
| | | Marina James | | 7/23/2008 5:03:00 PM |
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| Horrible | | This company was horrible! They gave me a very low quote and then after my first contact with them I didn't hear anything for days. When I called back, they said the price went up and then again , no word for days. What happened... [ View ] |
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| LIES LIES LIES about Pickup Date! Horrible customer service | | DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES! These guys are serial liars. They give you a timeframe in which they'll get back to you and schedule a pickup, then they throw the timeline out the window and YOU are forced to deal with their in... [ More ] |
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| will use again | | official auto transport will be used again if needed. we were not sure of pick up date but had an advance quote. they called us to see if job was done and still had a truck coming through our area.We were very pleased with our driver, and if needed a... [ More ] |
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| EXCELLENT SERVICE | | OFFICIAL AUTO TRANSPORT DEFINITELY TOOK CARE OF MY MOVE. THEY MOVED MY SUV FOR ME AND THEY WERE VERY COURTEOUS. THE DRIVER THEY SET ME UP WITH WAS ALSO GREAT AND I WOULD DEFINITELY RECOMMEND THESE GUYS. MY MOVE WENT VERY SMOOTH AND MY VEHICLE ARRI... [ More ] |
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| Official Auto Transport | | At first I was a little afraid to use Official Auto Transport, due to the previous reviews, but after calling and speaking to Kathy, I decided to go with them. Kathy was very helpful and understood my circumstances, she was there to answer any of my ... [ More ] |
| | | Donnie | | 5/25/2008 2:57:00 PM |
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| Can't trust this company | | We've now wasted about 2.5 weeks waiting for them to pick up the vehicle from Houston Texas. They have given us one line after another, and to top off a total lack of service, they called yesterday, and tried to extort another $150.00 above their... [ More ] |
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| Excellent Service | | Official Auto Transport provides excellent service! Having a car transported was a new experience for me. However,from the very start this company gave me friendly and professional service. My first contact person Thomas Carter was very thorough he a... [ More ] |
| | | Lea Pearsall | | 5/13/2008 4:08:00 AM |
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| DAMAGED VEHICLES - NO RESPONSIBILTY | | DO NOT use Official AUTO Transport, Fast and Furious Trucking or JZ Transportation - After reading several reviews it's becoming more clear that this company really doesn't care about your vehicle. The Car I bought on EBAY was bought to resto... [ More ] | | This review's accusations are totally false. To say that we really don't care about our customer's vehicles in print is borderline libel. In fact it is libelous because it couldn't be further from the truth. With regar... [ More ] |
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| Thanks! | | What a great company in a sea of phonies....
Andy was great to work with! Excellent communication, quick callback time, courteous and polite on both trips. ...driver was nice and the job was done without complaints. ***
We will definitely us... [ More ] |
| | | Stacie M | | 5/2/2008 1:45:00 PM |
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| will use them again | | I shipped one car in November from Vegas to Miami. It went verry smooth. The car was delivered within 7 days.(using Official...)
I needed to ship my car again ,this time from Miami to Las Vegas. I decided to go with Official Auto Tansport again bec... [ More ] |
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| failed to pick up vehicle | | did not show for pickup. Low ball quote and then said he could not find anybody to transport after he told me he had his own tucks. We found out the day he was to pickup and three days before the flight to Mi. [ View ] |
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| These guys are criminals. | | Having read mixed reviews of this company, I decided to try them caefully. The representative took my credit card information, telling me the deposit would be charged AFTER I signed and sent in the contract. I read the contract carefully and found ... [ More ] | | "Billy" allowed us to work on his order, change a drivers schedule, work him into a load, and pass up other vehicles. He was advised from the very beginning that when we dispatched his vehicle that his deposit would become non-refu... [ More ] |
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| Never Again | | I would never use this company again. I booked with this company in advance and wasted 2 weeks with them giving me the run around. I called several times regarding my pick up and their reply was "We are curerently working on it", "I w... [ More ] |
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| Car Transport- CT to FL | | This was the first time I shipped a car, and the staff (in particular Carlos and Thomas) at Official Auto Transport were terrific. They took their time to walk me through the entire process and legal documents and made sure that any questions I had w... [ More ] |
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| No Complaints here | | I ship cars a lot. I have had some good, some bad, and some average experiences. I must say this is the most thorough a company has ever been with me before. They called me to present the quote. I told them I would get back to them and lost their inf... [ More ] |
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| NEVER USE OFFICIAL AUTO TRANSPORT!!!!! | | Do not use Officail Auto Transport no matter what they promise. I booked my Hummer H2 for transport and paid the $150 deposit on January 28th for a March 26th move date. I called a couple of weeks before the scheduled pickup to make sure I was schedu... [ More ] |
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| An amazing transport company | | I've used various transport companies in the past but none like Official. I contacted Mr. Streeter and asked him at the last minute to help me ship two of my vehicles, he was honest and told me my move was rather difficult but that he would do hi... [ More ] |
| | | John Merced | | 3/22/2008 11:56:00 AM |
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| beware of this company, | | this company is the dishonestest company ever.after they get your money ,thats when they tell you there credit and manager is hellen waite. and thats thats just what youll have to do if you use these guys is too go to hell and wait for these guys to ... [ More ] |
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| Unexpected Service | | I did a search of company's and this one was the most reasonably priced. Talking with Carlos, he sounded honest and sincere. Other companys told me to beware of low prices and some reviews on this sight were not very good. I felt comfortable with... [ More ] |
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| I WILL NEVER USE OFFICIAL AUTO TRANSPORT | | I was given a very good price on a quote and a very fast pickup date. Seemed too good to be true and it was. They missed the first date (Monday) and said they had it scheduled for pickup 2 days later (Wednesday). I made arrangements with the selle... [ More ] |
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| never use this company | | i own a collision repair and resteration shop. have shipped many cars,and this is the worst,payed 150.00 down.now they want 200.00 more and previous owner now charging storage.i explaned to them clearly that i needed to move it fast.these parts were ... [ More ] |
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| Excellent service!!! | | Im reposting a review becausei forgot to include my transport # so folks know this is legite ON MY LAST REVIEW...I was leery about this company because I saw some bad reviews but decided to take my chances since they offered the best deal. The ... [ More ] |
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| Open carrier to transport my 57 T-Bird | | Excellent indeed.
The carrier was on time and they delivered my classic vehicle the next day. The driver, Paul explained everything to me. Even showed me how he strapped down the vehicle to the carrier.
Plus, Paul gave be a courteous call wh... [ More ] |
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| USE THESE GUYS | | I contacted Offical on 2/2 looking for a quote to move my 04' Escape for L.A to Houston. I had a quote emailed to me within the hour. Excellent response time. Bill informed me that the route from LA to Texas was a common one and wouldn't be a... [ More ] | | Thanks for your review! These customers far out number our unhappy customers. We have shipped 2,757 cars since we started receiving reviews here on this site and our happy customers vastly outnumber our rare unhappy customers. We can't please... [ More ] |
| | | Tanya | | 3/1/2008 12:22:00 PM |
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| Official Auto Transport are scam artists | | After promising for 10 days to move my car, they finally admitted XXXafter several unanswered phone calls and e-mails to them XXXthey couldn't do it for the price they quoted me. They said they'd refund the $150 deposit, but only refunded $1... [ More ] | | This is not even a real customer or a real review. Probably posted by one of our competitors. We have never had a quote ID # of anything less than 6 alphanumeric digits (4 numerical digits followed by two letters). Also, IN to NY is a route that only... [ More ] |
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| Excellent work | | I had previously tried to get my Ford Explorer picked up by another company that was just a few dollars cheaper but after one month and countless emails, voicemails and corrrespondence I cancelled their order and contacted Official Auto Transport. I... [ More ] | | Thanks for your review! These customers far out number our unhappy customers. We have shipped 2,757 cars since we started receiving reviews here on this site and our happy customers vastly outnumber our rare unhappy customers. We can't please... [ More ] |
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| Dishonest Company | |
Review: On February 15, 2008, I contacted Official Auto Transport about transporting my 2003 Chevy Silverado from Oregon to Oklahoma. I spoke to Carlos, wanted to pay for the shipping up front, (glad I didn't) but he did process my deposit of $... [ More ] | | This customer was shipping her car to and from very rural locations and she failed to mention that she was dialing the wrong number the whole time she was calling and leaving messages on a Mexican guy's cell phone. We do not have a phone line... [ More ] |
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| Job relocation | | I was leery about this company because I saw some bad reviews but decided to take my chances since they offered the best deal. The service was great,I called and set up service and called the followingday after they dispatched the driver, he came the... [ More ] |
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| DO NOT USE THIS COMPANY!!!! | | I went with Official Auto Transport because after rfeading the reviews on this site, I thought they were an OK company to deal with. I was wrong. My car was available for pickup on Jan 30th. It wasn't picked up until Feb 4th.... AFTER several ca... [ More ] | | $800 for South Dakota to Louisiana. I stake my claim that there is no other company in the country. Correction, there is no other company in the world who could have gotten this move done for $800! South Dakota is so grossly unpopular for drivers our... [ More ] |
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| Bidding Scam | | _____BEWARE__Fraudulent Bids____
They sent me a low bid to get the job, then durring the "trouble" to secure a truck driver I was told they need $125. more. I was also sent some email that stated "failure to secure" when I c... [ More ] | | This a driver controlled industry and even though we quote very competitively and extremely affordable for our customer's pockets, in some cases we can not force the driver to take a car for less if they can get another one for more. We expla... [ More ] |
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| Dont Use this company | | I CONTRACTED with this company to transport my car from California to NJ. I made the arrangements almost 3 weeks in advance and was assured by Julien I would get my car picked up on the day I requested. The morning before my car was supposed to get... [ More ] | | We would have to significantly disagree with this review. Steve set up a move from the bay area of California to New Jersey and all was ago the day before pick-up as he stated. However, the driver ran into issues that were totally out of his control ... [ More ] |
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| GREAT | | Thess guys are really great to work with. Just call 'em up and in less than 10 minutes you have your quote. also, they were the lest expensive of the 8 or 9 quotes that I received, some by as much as 40%+ !! HIGHLY RECOMMENDED!! [ View ] |
| | | Domingo | | 2/1/2008 6:02:00 PM |
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| car transportation | | The next time I transport a car I will use this company. They weren't the cheapest but you get what you pay for. My toyota left California on a thursday and was delivered the following wednesday. I rate this company A++++ [ View ] |
| | | larry | | 1/30/2008 7:19:00 PM |
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| Auto transport | | First time using this company. I called a number of different companys, this company had the lowest price. I could unerstand the person i was talking to, unlike a number of others i contacted. Very well spoken, followed up on every detail. The driver... [ More ] |
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| Official Transport, Best Company Ever! | | I am a lawyer from Dallas, and I had read all these consumer reports that made me very scared of shipping my car, but when i spoke to Official Auto Transport they assured me that they could get the job done, so i went ahead with the move. We signed a... [ More ] |
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| Worst Company/Business I ever dealt with. Read the negative review | | I called Official Auto Transport on Jan 2, because they were the cheapest rate. That was a bad mistake. I had read some negative reviews on this company but I figured I would take a chance. I received a quote from Bill for $475 with $100 deposit for... [ More ] | | We spoke with Welden and Miss Baltimore extensively throughout this move. We worked very hard on this order and in the end our driver didn't do what he was supposed to do. We apologize for the way this move went. This never happens and honest... [ More ] |
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| Great Experience | | I must say that I am VERY satisfied with the business and my contact person, Mr. Carter. At first I was really iffy about going with this service or any transport service because of reviews I had read on the internet. I had got quotes from many compa... [ More ] |
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| Satisfied Customer | | Very pleased with the service I received. Representatives were knowledgable, helpful and extremely polite. Received vehicle in the identical condition as shipped. I highly recommend using Official for all of your auto transport needs. [ View ] |
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| Dependable ServiceCourteous | | Towards the end of November I was trying to ship my car for the first time. I was really nervous about it but I didn't have the time to drive my daughter's car on such a long trip. When I got a call from Official they were friendly and willin... [ More ] |
| | | Robert Spurrman | | 1/9/2008 12:33:00 AM |
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| RECOMMEND! Moving made easy | | I just relocated from VA to FL. I've never had my car shipped before and was clueless about the process. When I called Official Auto, Andy stayed on the phone with me for 15 minutes to explain all of the details of the move. He even gave me his ... [ More ] |
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| Cost | | I was quoted $650.00 on 11/26/07 to transfer my vehicle from Calif. to Texas. Two days before the vehicle was to be picked up. I received a call from Devin indicating the driver was requesting an additional $50.00. I told Devin that he needed to h... [ More ] | | This customer's move had very strict time frames associated with it due to the work schedules. We advised him that the driver was going to charge a small fee in order to accommodate that schedule. The customer agreed to the fee and allowed ... [ More ] |
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| Audi A4 | | I really appreciate the outstanding job that you guys performed and I will send all my associates your way, in closing I just want to say thanks again for a job well done.
Regards [ View ] |
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Valley Solutions, Inc.