National Auto Transport 
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Overall Rating:      29 ratings & reviews posted
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| Did Not Pick Up | | Pickup was supposed to be Monday or Tuesday. Vehicle was never picked up. We could not reach anyone in the office by phone, as there was no answer and all voice mailboxes were full. The only reply to e-mail inquiry was an automated form. We have ... [ More ] |
|      | | Allan | | 5/9/2008 11:54:00 AM |
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| NAT Never picked up vehicle, They kept the $200 deposit.. | | NAT failed to pick up vehicle and kept the $200 deposit.
I would like for all of us with the same problem, to HIT THIS COMPANY WITH A CLASS ACTION LAW SUIT....Its not about the money.....ITS TIME TO FIGHT BACK....
email me at icehockeyman2@yahoo.c... [ More ] |
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| How is this company allowed to stay in business? | | After reading the reviews I wish I had found this site before I was scammed by this company. I had the same experience with a friendly, promising sales rep only to fax my deposit and get no follow up. My car was never picked up and after speaking t... [ More ] |
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| Took my $200.00 deposit | | I had faxed them my information to hold a spot on a truck. The next day I called to cancel my order. They had already charged my credit card $200.00. They said they would cancel the order and allow 30 days for a refund. That was on Feb. 20th. It'... [ More ] |
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| complaints against n.a.t. | | everyone with dealings with them need to send a report to the state of florida at myflorida.gov and bbb .and because they deal in out of state transport they are required to follow the rules and laws of interstate transport as set by the federa... [ More ] |
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| Don't use this company! | | I called NAT to have a vehicle moved from Tn to Wa. The original call taker Sal, was very polite, and professional. He assured me that the vehicle would be picked up within 6 days. I paid the $200 deposit and that is where my positive experience ende... [ More ] |
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| NEVER TRUST THIS COMPANY AND ITS EMPLOYEES | | AS SOON AS SAL(LIED FROM DAYONE) GOT MY $200 DEPOSIT, NEVER HEARD FROM HIM OR EVEN I WAS ABLE TO GET HOLD OF HIM AND WASTED 2 WEEKS OF MY TIME. HE GAURANTTED THAT MY CAR IS GOING TO BE PICKED UP THE NEXT DAY AND MENTIONED THAT THIER TRUCK IN A DAY FR... [ More ] |
|      | | HAMID | | 4/2/2008 11:47:00 PM |
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| Oxygen Thieves | | Utter wankers. Probably the worst service in the entire sleazy industry. Do yourself a favor, take two hundred bucks and flush it down the toilet. You can then use the time you'd spend chasing these wastes of skin to do something more productive.... [ More ] |
|      | | iain harrison | | 3/6/2008 11:19:00 AM |
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| Never picked my car, Cheated with my money | | This guy Adrian 'Ace' from National Auto Transporter will call me every week to check if I want to hire his serviecs for moving my car till he got my credit card details. He would give such confirmations verbally that his driver is about to p... [ More ] |
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| BIG SCAM GOT RIPPED OFF!! DONT USE!!! | | They promised a guaranteed pick up, but after no pick up or phone call, i cancelled the order. They kept my deposit and cussed me out...Bunch of loosers!!!!!....Reported to BBB!!! [ View ] |
|      | | Majid | | 2/19/2008 9:36:00 PM |
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| Terrible | | These Guys do nothing but blow smoke.
This has been the most unprofessional experience I have ever had.
Not sure how these Gys can even still be in business. Two weeks and no Pick up.
When I can get through to them they keep telling all stories ab... [ More ] |
|      | | JAmie | | 2/17/2008 5:28:00 PM |
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| Shipping truck | | I contacted National Auto Transport to pick up truck in Texas and deliver in Utah. Primary contact person fron National Auto Transport was excellent in calling me back up until the time they had their $200 dollar deposit. I did talk to him after that... [ More ] |
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| Find another broker | | These guys will take your money and not call you. If you want to talk to a live person you will have luck 1 out of 20 attempts and still not get any solid info. They say they are open on Sat but that is also not true. Go Elsewhere for your auto shi... [ More ] |
|      | | Danny | | 12/7/2007 3:40:00 PM |
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| NO SHOW/LIES | | When I originally spoke to a man with this company he showed GREAT customer service. He said a pickup would be scheduled for around the 12 or 13th with a delivery in TX from CA on the 22nd. Upon receipt of deposit, it was as if the transport was st... [ More ] |
|      | | Dayna | | 11/19/2007 7:03:00 PM |
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| Carrier Blues | | First time transporting , they seemed very knowledgeable but as soon as they had my deposit well , no conformation on a pickup date , no return phone calls or e mails , customer service gave false information , finaly had to contract another carrier,... [ More ] |
|      | | Blair | | 11/6/2007 12:54:00 PM |
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| BOGUS TRANSPORT | | They lied from the time they started talking!!1.Alex said he would have the car picked up buy 8/27-8/28.THAT NEVER HAPPENED infact they never even posted it!!When I called them back they said it would be another week before they could pickup trucker ... [ More ] |
|      | | KEITH | | 8/29/2007 1:53:00 PM |
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| The worst!!! | | I contracted with them to pick up our vehicle, they gave us a two day window which was fine. The first day, no word so we called, they said dont worry the driver will call you. The 2nd day at 5pm I called and ask them for the driver's ph # so I... [ More ] |
|      | | Mark | | 8/28/2007 12:08:00 PM |
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| WARNING | | This is a classic scam where the customer service rep is nice and guarantees a price to deliver door to door (that is to our residence) but does not pay the carrier for this service so the car is held at a depot far from the destination. Numerous ca... [ More ] |
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| Good job | | These guys did a good job, they told me truth even though I did not want to hear it, but after several failed pick up attempts from other companies I decided to give them a try. It was picked up as expected and delivered on time. Overall I would re... [ More ] |
|      | | Suzie | | 7/19/2007 11:57:00 AM |
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| horrible experience | | I originally chose NAT to ship my vehicle across the country due to a very pleasant call from one of their custom service reps. He was very helpful and gave me all the information that I needed for the process to take place. A week later the gentlema... [ More ] |
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| they are scam artists | | We ended up cancelling the order and we're fighting to get our $400 deposit back. Customer service women are rude and they hang up on you and they have caller id so they hang up before you even identify yourself. They make promises about date ran... [ More ] |
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| COMPLETE LACK OF INTEGRITY | | I had a contract for $2350 to ship 2 cars from Arizona to Vermont. The day the vehicles were supposed to be shipped I called NAT and they had completely forgot about the order. They told me I would have to contract another $200 to get the vehicles ... [ More ] |
|      | | Jason | | 5/31/2007 2:11:00 PM |
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| Absolute false promises and claims | | Dan 4/29/2007
Complaint against:
National Auto Transport, Inc.
P.O. Box 630845
Miami, Florida 33163
Web Site = www.auto-transporter.com
Phone: 888-296-2886
Dear Chase Credit Service Administrator:
Please read the below Chronolo... [ More ] |
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| bait and switch | | After getting numerous quotes I thought using a carrier that quoted in th emid range would be safe. After three weeks of calling and getting "We're trying to find a driver" I was finally told by a supervisor that the quote was too low.
... [ More ] |
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| Just Another 2 Bit Operation | | In connection with Bluebonnet Auto Transport, this company is just as bad. I have had such a horrific expereince with both of these loosers that I don't want to waste anymore negative energy on this issue. The bottom line is STAY AWAY from these ... [ More ] |
|      | | jdmak | | 10/2/2006 5:32:00 PM |
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| LIES to get business, CRAP service. | | I called National Auto Transport for a quote, they told me my car would be delivered in 3-4 days. 6 days later I called, was not able to get anyone from customer service on the phone till the next day (normal business hours). They told me the car wou... [ More ] |
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|      | | Clay | | 9/20/2006 10:04:00 PM |
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| Review of NAT service BOS to LA | | I made my booking via National Auto Transporters. My vehicle was not picked up - instead I dropped it off at the terminal in Boston on June 22. The commitments that NAT (who subcontracted M&E Auto Transport to do the actual delivery) were as foll... [ More ] |
|      | | OZGOD | | 7/24/2006 4:13:00 PM |
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| Promised schedule & Pricing change | | All dates are per fax from the shipper. Promised pick up dates: 5/08/06-5/09/06. Vehicles, (2) were picked up @ 5:30 P.M. on the 10th. Guaranteed delivery of 7-10 days. I called several times after the 16th to at least find out when to expect the veh... [ More ] |
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