Move On Time 
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36 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
Move On Time reports that they have an average of 1000 customers per year. Currently, this site has 31 reviews posted by individual customers for the past 365 days. So approximately 3.10% of Move On Time customers have posted a review.
This means that 96.90% percent of their customer’s opinions are not represented on this site. |
| What a joke | | Move on Time quoted me one price then the night before pick up bumped it by 100.00. When i mentioned that the quote said no hidden fees they answered me that was the truck driver that wanted more money and most companies do the same. At pick up time ... [ More ] |
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| Move on Time | | I moved across the country this month, and after much deliberation I decided that the most cost effective and easiest method would be to ship my car while I flew across the country. I did a lot of researching online to find a car company that seemed... [ More ] |
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| New York City - Boise, ID | | There was an extra $100 added to the original price because the car had to be picked up from NYC and taken to Massachusetts. But that can be expected since large trucks are not typically allowed in residential neighborhoods in the city. [ View ] |
|   | | Lucas | | 10/3/2008 12:25:00 PM |
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| 69 Roadrunner Georgia to Dallas | | Contacted Leroy on 9/18/08 told him needed non running car moved from Georgia to Texas.He had to put me on the back of truck because would not run,after a few days of not having any luck finding open transport truck he found an enclosed truck to move... [ More ] |
| | | Terry P. | | 10/1/2008 11:14:00 PM |
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| MOVE ON TIME (moveontime.com) | | Never ever ever go with Auto Express transport. It took them over a month and I still didn't have my car, they hadn't even picked it up yet. I canceled them and it took another month to get my money back and that was after numerous times of b... [ More ] |
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| Move-On Time | | I didn't know they were a broker, until after I paid the deposit. They initially tried to change their "guaranteed" price and were unavailable by phone and email after they selected the shipper. Disregarding my agreed-upon pick-up time,... [ More ] |
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| RUDE and RIDICULOUS | | These guys suck. I called for a quote, was not interested because it was more than I had heard from others, said I would call Gil back and he asked if I wanted his direct line and I said fine. Then he called AGAIN to tell me he had a carrier that cou... [ More ] |
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| Almost 7 weeks of nothing but runarounds | | They called me after I asked for quotes and told me that I had to place my order that day because they had a driver in the area who could pick it up in a couple days. I said sure but I didn't want to pay a deposit until I knew it would be picked ... [ More ] |
| | | Brian | | 8/21/2008 1:35:00 PM |
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| Didn't Move My Car | | I was contacted by Leroy around the end of May he stated that there would be a truck coming through Northern California to pick up my car and deliver it to Philadelphia. The estimated arrival would be the following week. I contacted my mother letting... [ More ] |
| | | Maureen | | 8/8/2008 12:46:00 PM |
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| Honest, Ontime & Best Deal! | | Planning a move from NYC to Austin, Texas was not an easy task, but Move on Time made shipping our car easy and affordable.
Of the MANY companies I received quotes from, Move on Time offered the best price and most flexible pick-up and delivery t... [ More ] |
| | | J.Duer | | 7/25/2008 7:00:00 AM |
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| Thanks Leroy | | Thanks to Leroy for making a stressful task a breeze. Great customer service Leroy! I will would recommend your services to a friend. Thanks again. [ View ] |
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| Nothing BUT LIES | | Before the reservation was made on July 2,2008 We had received numerous calls from this company and they promised on a message left (July 1, 2008) that they could pick up vehicle that day or the next. On July 2nd we made the reservation and paid our ... [ More ] |
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| Move | | Would like to thank LeRoy at Move on Time for the excelent service. The do what they say they will do. Everyone was helpfull, and the move went exactly as they said it would. I would recomend this company and use them again. thanks again [ View ] |
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| NOT ON TIME OR TRUTHFUL | | Once my deposit was received Leroy(Move on Time Rep.) was rude and not helpful. He told me he had nothing else to do with the move. He also told me to call the carrier with whatever issues or problems I had. The carrier that was contracted by Move... [ More ] |
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| Failure to fulfill contract | | In January I got a verbal quote from Leroy at Move On Time of $899 to transport a motorcycle in a closed trailer.
On February 18 when I finalized the transaction with Leroy the quote was $1150 - supposedly due to higher fuel costs!!?? I have a wri... [ More ] |
| | | J. Jackson | | 6/1/2008 2:28:00 PM |
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| Move-on-Time Came Through for Us | | Move-on-Time gave a quote and collected their part of the payment. On the day the car was to be picked up, the subcontractor called and canceled at the time he was to have picked up the car. This was at 4:55 p.m. on Friday of Memorial Day weekend. We... [ More ] |
| | | KM and JB | | 5/26/2008 5:24:00 PM |
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| Don't Use this Company | | Don't use this company. The are not accredited by the Better Business Bearu due to there unethical practices. The don't provide service and will not refund your money. [ View ] |
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| Excellant Service | | Quick,,, Speedy service ... handled very professioally in a very short time frame. The transport vehicle was clean ... the personnel friendly and professional ... all in all a pleasure doing buisiness with Move On Time, [ View ] |
| | | Kay Jay | | 4/29/2008 2:34:00 AM |
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| Great Service | | Move On Time provided a reliable service as advertised. The carrier used was extremely helpful, courteous and punctual. I would certainly use this company again, especially if I could be guaranteed the same carrier. [ View ] |
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| WORST SERVICE I HAVE EVER RECEIVED!! | | I was contacted more than once to use Move On Time. Once my credit card was charged, I never heard back from Leroy. The most unacceptable customer service I have ever received. I would never use this company for anything.
Made excuses, blame... [ More ] |
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| horrible experience | | I paid the $150 deposit to have my car moved and was promised the world. I eas told at one time that the truck was 2 hours from picking up my car and 3 days later the truck had still not made it. The one thing that i can say about this company is t... [ More ] |
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| steal my money | | Well I ordered a car transport on 2-04-08 and this company was all to eager to take my deposit. Well to make a long story short I was forced to coancel my order and was told that the processing of my refund would take 72 hours. Well today is 2-22-08 ... [ More ] |
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| Move on THEIR time! | | I did all my research and I thought that this company seemed reputable, however I was wrong. At first the customer service was stellar, but as soon as they got my deposit, that changed. After they received the deposit I was NO longer a priority to th... [ More ] |
| | | Lindsay | | 1/18/2008 3:32:00 PM |
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| John | | John the driver was exceptionally polite, professional, and friendly. Andy was also very personable, professional, and a straight shooter. After fooling around with other transport companies for months trying to get a good price and being told that i... [ More ] |
| | | Megan E. | | 12/27/2007 8:24:00 PM |
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| Would use again without hesitation | |
I was very satisfied with move on time auto transport Andy made me feel that my car delivery was important to him. He gave a good explaination of the process, and I was always kept aware of the status of my delivery. My car arri... [ More ] |
| | | tom phillips | | 12/1/2007 8:36:00 PM |
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| NO Customer Service | | This company is a broker. They do not have good estimation process and do not follow through with the company they hire to do the work. They are not open on the weekends and leave no numbers for customers to contact in case of problems or no shows ... [ More ] | | The customer stated that the vehicles were assigned a carrier within 3 days and delivered from Florida to Washington in 8 days. I do not understand her compalint or the reasons for such. Unfortunately, it is neither prudent or reasonable to be inco... [ More ] |
| | | Stephanie Earnhardt | | 10/22/2007 12:21:00 PM |
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| First Time Shipping a Car | | Called with a good price for door to door service, Set up a quick pick up time to get the car, asked for 7 days to deliver the car which was a great estimate compared to others. Car was delivered form Maryland to Utah across the entire country in 2 d... [ More ] |
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| transport | | These guys were great. They were very open and up front about everything. They showed up early for the pick-up and delivered on time. I highly recommend them to anyone delivering cross-country. [ View ] |
| | | eric doyle | | 10/20/2007 4:32:00 PM |
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| HONESTY/FOLLOW-UP | | After reading my review, a management person called and apologized "from sea to shining sea".
We agreed, the best way to make ammends is to credit my m/card the $175.00 deposit and e-mail or fax the transaction number.....YUP, YOU KNOW THE... [ More ] |
| | | Jim Daugherty | | 10/16/2007 9:01:00 AM |
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| No service provided | | This company never called me after I gave the 200$ deposit. I had to call the day of pick up to find out what was going on, they said the driver broke down. I had to call every single day to figure out what was happening, and then I decided to go wit... [ More ] |
| | | Julia | | 10/12/2007 1:23:00 PM |
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| Great experience | | This was my first experience with transport, and would use these people again anytime.
There was some anxiety about contracting with a company I'd never heard of to transport a valuable item. Ichecked their references here and decided the few... [ More ] |
| | | Jim R | | 10/9/2007 9:52:00 AM |
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| Truck Never showed-up | | The transport never show-up on the date that was agreed and I have yet to get reimbursed. Well over 30 day since the initial arrangements were made. When contact was made they kept on stating that my credit card would be credited, however everytime... [ More ] | | Unfortunately no company can accomplish 100% of its goals due to a mutltitude of factors beyond normal controls. Certain areas of the country always present problems simply because of location, weather issues, and the number of carriers that service... [ More ] |
| | | Tony Griego | | 9/26/2007 11:47:00 AM |
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| Communication | | The carrier and the broker simply do not communicate. Our pick up was supposed to be on a Monday. We bought airline tickets around the car pick up. At the last minute the carrier calls us on a Firday night to pick up the car and still doesn't ge... [ More ] | | After all the customer stated he ended with
"The bottom line. The car was deliver without damage and in a resonably timely fashion. Great! "
If carriers spent all of their time trying to stay in contact with clients the bottom lin... [ More ] |
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| very bad service | | We ordered a service to transport our car from Long Island, NY to Portland, OR. The car should be picked up June 20. But at that time, nobody called us before or on June 20. We had to call the contact person, Gil. He told us the truck was broken down... [ More ] | | This is Alex McKenzie, the Assistant General Manager for Move On Time, Inc. According to our records, Guanming Wu, order #A497343, made a reservation to have his Toyota Corolla picked up on July 2, 2007. This is actually the same day he filed his com... [ More ] |
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| Disappointing Service | | Initially they seemed honest and friendly getting a deal done. Car was going from Virginia to California. However, on the pickup date we were never contacted. We had to contact them ourselves to figure out was going on with the pickup. The people at ... [ More ] | | Unfortunately, we were unable to locate a transporter for the vechicle. While this is unusual, it does occur and the summer season is the most difficult period to move a vehicle due to the volume of traffic. A refund has been issued and an apology ... [ More ] |
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| Move On Time moved on time lol | | I recieved alot of quotes to move my honda civic from houston to fort lauderdale. I selected Move on time because they said they could pick my car up within two days. I was a little skeptical, but they actually picked my car up the day after I made t... [ More ] |
| | | Sherri Corriveau | | 5/23/2007 1:18:00 PM |
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