| great experience - would use again | | I had a great experience with Monstar. They offered me a competitive price, compared to several other open carrier options. Their customer service was excellent. They do contract out the move of the car to other transporters, but there weren't any gl... [ More ] |
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| Horrible Experience | | Got screwed for my 250.00 deposit they never found me a transport had to go with another company to get the job done and was not compensated back for my orginal 250.00 deposit horrible experiences beware! [ View ] | | Matthew, please submit a honest review. No, you did not get your deposit back, this part is true. We assigned your vehicle to a driver and when we called the pick up party, they said they were not selling the vehicle to you after all because they nev... [ More ] |
|      | | matthew | | 2/8/2013 1:07:00 AM |
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| Customer Service | | Letty is an honest person. She is extremely efficient and goes above an beyond to help anyone meet their needs. I would do business with her anytime. [ View ] |
|      | | Alina | | 10/17/2012 5:50:00 PM |
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| Awesome company | | I to everything I needed done in the manner I expected. They were very professional and took care of my concerns. I would definitely use them again. [ View ] |
|      | | Kita | | 10/17/2012 4:19:00 PM |
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| BEST AUTO TRANSPORT | | I have been using Monstar for all my shipping needs. I am an active duty member of the Armed Forces and have known and used Monstar Auto Transport for over 7 years for all my vehicle shipping needs. Monstar has never failed to give me the best rate... [ More ] |
|      | | Navy SWO | | 9/24/2012 5:51:00 PM |
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| Texas To New York | | Was nervous at first about getting a vehicle i purchased shipped so far by this team at Monstar took all the worry away! they walked me through step by step and kept me posted! Vehicle was delivered on time to the right place. fantastic customer serv... [ More ] |
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| Monstar is a great service | | I have shipped my car 3 times with a different service, and Monstar was timely and courteous. Loved them. This is the company I will use from now on. 4 years ago I used a different company and this year the cost was less with Monstar...don't know how... [ More ] |
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| California to New York | | I have shipped my daughter's car cross country several times. Our experience with Monstar Auto Transport was by far the best shipping event yet. Letty and Kathy were very friendly, personable, and helpful. They made the the whole process simple, and ... [ More ] |
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| Review | | When you need an auto transported across the country call Monstar! I checked several transport companies and this one gave the best estimate. They picked up the car at home and delivered it directly just before the Thanksgiving holiday. Letty Pen... [ More ] |
|      | | Jean C | | 5/30/2012 9:57:00 PM |
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| Another Great Experience | | 4th time using Monstar to handle arrangements for cross country car transport. That tells you something about how I feel about their service and how they do business. I have had nothing but agreeable experiences. If you've spent any time reading revi... [ More ] |
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| BEST AUTO TRANSPORT | | THE BEST AUTO TRANSPORT SERVICE IN THE BUSINESS DUE TO THEIR ATTENTION TO DETAIL, REASONABLE PRICES, TIMELY PICKUP/DROPOFF SERVICE, AND THE EXCEPTIONAL, HONEST, AND KNOWLEDGABLE CUSTOMER SERVICE THEY PROVDE IN TAKING CARE OF YOUR VEHICLE. I am an a... [ More ] |
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| I was very happy with the service | | The office was extremely helpful with explaining the process and got all the information out to me within 24 hours. The gentleman who picked up my car was wonderful about explaining everything. My car arrived 3 days sooner than I expected and it was ... [ More ] |
|      | | Jo S. | | 11/19/2011 4:11:00 PM |
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| EXCEED MY EXPECTATION | | I am glad that I use Monstar Auto Transport service. Letty always answer my phone calls and my concerns were taken care of. My two autos were delivered promptly. I will recommend Monstar Auto Tansport to my friends. [ View ] |
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| satisfied customer | | The Customer service was great and the price was also compared to other transporters. They delivered my vehicle in good condition on time. [ View ] |
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| Kudos | | They were great! They showed up to pick up my car on time, explained the move process and procedure. They were prompt and friendly. I would use them again. [ View ] |
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| Monstar is awesome | | This is the 2nd time we have used Monstar in the last 2 years. Both times we had excellent service! They were always able to pick up on the exact date needed, the driver was also very accomodating in assisting us to the airport after picking up our ... [ More ] |
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| Building a car | | They were the first people I called and there the only people I'll ever use. And everyone I had to deal with was very nice and good people. My car got it's new engine now and it would have never got done without monstar auto [ View ] |
|      | | Bryan emmett | | 11/15/2011 7:13:00 PM |
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| dump truck | | excellent service, always in contact, great customer follow up have used a number of times would highly recomend. very personilized [ View ] |
|      | | ray farmer | | 11/15/2011 6:38:00 PM |
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| Emergency Last Minute Transport | | My mother wanted to relocate to Texas with her friend and along the way bad things happened to her and she ran out of money and left stranded alone. She was not fluent in English nor did she know how to use a map/ follow directions to drive herself b... [ More ] |
|      | | Mimi | | 11/15/2011 4:47:00 PM |
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| Excellent Experience With Monstar | | My family and I was very pleased with Monstar Auto Transport, after all the reviews we read regarding transporting a vehicle the reports was overwhelming with negatives reviews. We was actually referred to Monstar and from the very first phone call,... [ More ] |
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| Couldn't be happier | | I was given top notch service with Monstar after a different company gave me a much higher prices and very rude service. Arranging my transport from Colton, CA to Boston, MA was easy and quick with their assistance, the pickup and delivery was on-tim... [ More ] |
|      | | Christopher Martin | | 8/11/2011 4:52:00 PM |
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| Extremely Late | | I used Monstar twice within 2 months to transport vehicles from Missouri and Pennsylvania to N. Calif. The first time the driver picked up the car on time and insisted that he deliver the car within 3 days. Ordinarily a favorable time period except w... [ More ] | | Mr. Torosis,
we apologize for the experience you had with us, and take full responsibility. We do our best to meet all our customers needs, and unfortunately, some situations are out of our control. We actually do have our own trucks, but we do m... [ More ] |
|      | | Jim T | | 8/11/2011 2:35:00 PM |
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| Broker | | I've Used Monstar Auto transport twice now and couldn't be happier. Letty, my contact person has always been more then helpful and handled EVERYTHING, I simply told her what and where and the next thing I know it's at me door. On a rating of 1-10 th... [ More ] |
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| Excellent Service | | The companies contact representatives were all very nice and helpful on the phone. The driver who picked up our cars was professional, courteous, and very friendly. He was very prompt, easy to get ahold of and very accommodating. I would recommend th... [ More ] |
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| Customer Service was great! | | I called several places and the quotes were all within ballpark of one another. I chose to use this company because Letty was very highly recommended through several people where I live and when I spoke to her on the phone she was very knowledgeable ... [ More ] |
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| Transport | | My aunt just moved to California from Florida. She had no idea who to contact to get her car here so she asked me to look into it. I had no idea where to begin but a friend referred me to Monstar. I called and got an immediate quote from a very frien... [ More ] |
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| awesome | | customer service was great!!!!!!
price was great and service was golden! i highly highly recommend. [ View ] |
|      | | amber | | 6/17/2011 12:30:00 AM |
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| Great Service | | Our family required a last minute transport to our sister on the east coast who was without transportation. We shopped around and Monstar Auto Transport was the only company that came through at the last minute with no hassle and a fair price. Oth... [ More ] |
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Archived Reviews
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