|Magic Carpet Auto Transport |
|Location:||700 NE 4th Ave|
Camas, WA 98607
|Time On Site:||6 Year(s), 6 Month(s). Since 11/17/2006 1:20:00 PM|
View government license and insurance information.
** This information is generated by the FMCSA Information **
|Letter From the President: It’s no surprise that my four brokerages Magic Carpet Auto Transport, Cascade Vehicle Shipping, Domestic Auto Transport and Red Carpet Auto Transport are located at the top of all of these lists. We have a simple formula to our success, first we always realize that the client is entrusting us with something emotionally valuable to them. In some cases its more than emotional, sometimes our client’s vehicles are extremely costly and rare. We never forget the connection folks have with their autos.
Second, we seek out some of the best employees you can find anywhere as our client assistants. We bend over backwards to keep them employed, and we provide the best package of employee benefits that you’ll find in this industry. This in itself creates long term relationships with our employees. Our companies experience very little turn over so you’ll always find competent consultants and managers throughout our organization.
Third, we meticulously screen and police our drivers and trucking companies and try to work with only the best, reliable, and well insured carriers available.
All four of my companies are A RATED at the BBB so give us a try, you will find what tens of thousands of clients have already found out…. My group of auto shipping brokerages are SIMPLY THE BEST IN THE BUSINESS, we’ll work our butts off to get your job done right.
**** Update.... To all potential clients that may be considering my competitor "Transport Connection," I would highly reccommend that you Google the owners Name" Bill Averich" so you know exactly what you are dealing with.... You have been warned!
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Overall Rating (Last Two Years*):
2657 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
Magic Carpet Auto Transport reports that they have an average of 2500 customers per year. Currently, this site has 1312 reviews posted by individual customers for the past 365 days. So approximately 52.48% of Magic Carpet Auto Transport customers have posted a review.
This means that 47.52% percent of their customerís opinions are not represented on this site.
| Briana Peterson 360-853-2828|
|Briana was very helpful throughout the process. Always answered my emails on time and was very diligent in looking for my best option. Excellent employee. Would recommend it any time. [ View ]|
|I have used this company three times in the past 4 years and I have been very satisfied with their service. Their prices are very good and they value your service. They are very helpful and try to accommodate you as much as possible. They call afte... [ More ]|
|Sarah Cupp 360-483-4347 firstname.lastname@example.org - Arlene,Thank you for taking the time to write this fantastic review! It was a pleasure working with you to get your vehicle moved! I am so glad that your experience was positive and I really hope to work with you on your future vehicle shipping needs. [ view ]|
| 5-STAR SERVICE – CALL Bryana Hamilton - 360-853-2833|
|Great job coast to coast...would use them again :) Vehicle was ready on time. Constant contact from the carrier with location and ETA. [ View ]|
|Lloyd Taylor 360-853-2870 email@example.com - John, Thank you so much for writing such a nice review. It was a pleasure working with you to get your vehicle moved! I am so glad that your experience was so positive and I really hope to work with you on your future vehicle shipping needs. Bryana Hamilton 360-853-2833 [ view ]|
| Casey Jackson 360-853-2823|
|The service from Magic Carpet was excellent. The car was picked up on the earliest date available for pickup and it was delivered a day and half earlier than expected. I was nervous shipping the car because I had never done it before and I had to ... [ More ]|
|Casey Jackson- Casey@magiccarpetautotransport.com-360-853-2823- Sarah, It was a pleasure working with you to get your vehicle moved! I am so glad that your experience was positive and I really hope to work with you on your future vehicle shipping needs.Lori [ view ]|
| Auto Transport|
|Magic Carpet Auto Transport is the second transporter that I had to use to get my vehicle shipped from Pa. to Oregon. The first company was not able to get me a realistic price in almost two months. I switched to Magic Carpet and got it done in 10 da... [ More ]|
|Jon Posey 360-853-2824 firstname.lastname@example.org- - Anthony, Thank you so much for the GREAT review! Here at Magic Carpet we really strive to provide the absolute best customer service and we really appreciate your feedback. Bryana Hamilton 360-853-2833 [ view ]|
| Excellent Service|
|I had two luxury vehicles that needed to be transported from LA to Houston Texas. Magic Carpet accepted my request, expedited my order since I was on a tight time constraint. They picked up the vehicles close to my house which was in a tricky area ... [ More ]|
|Casey Jackson- Casey@magiccarpetautotransport.com-360-853-2823- Vjay, It was a pleasure working with you to get your vehicle moved! I am so glad that your experience was positive and I really hope to work with you on your future vehicle shipping needs.Lori [ view ]|
| Great Job|
|Company did a great job. Sue is great at what she does, very honest, thorough, everything handled professionally. This was an expensive car...and they handled it flawlessly. Thanks! [ View ]|
|email@example.com 360-853-2830 Thanks so much for the shining review and it was a great pleasure working with you as well. Word of mouth is the best form of advertisement, so your recommendation is more than appreciated!!! Best regards, Sue & Lori [ view ]|
| Vehicle shipment|
|My first experience shipping a vehicle from one end of the US to almost the other.
Both Cory and Danielle were a pleasure to deal with ..Everything went as described and planned, The vehicle arrived safe and sound and is now in a new home
If I we... [ More ]|
|Cory Jackson 360-853-2825 Cory@magiccarpetautotransport.com- - Thanks a bunch Enzo for the very nice review. Customer service is always our top priority and I'm very grateful to you for acknowledging it. Much luck and happiness in the future. Take care, Erica Thompson [ view ]|
|This was my first time getting my car shipping and I had an over all good experience. My car was picked up a day late but they still managed to get my car to my on time! I was very happy about that! The people that helped me were also very helpful. M... [ More ]|
Hi Paulina, Thank you for the kind words regarding the transport of your vehicle. We really enjoyed working with you and I'm glad the experience you had was a positive one. We look forward to helping you in the future.
Casey and Lori
[ view ]|
|5/21/2013 7:32:00 PM|
| Vote of confidence|
|Magic Carpet Auto Transport was recommended to me by a family friend, and I was not disappointed. Great service with friendly helpful staff. [ View ]|
|Cory Jackson 360-853-2825 Cory@magiccarpetautotransport.com - - Cheryl, I am glad to hear that your experience with us was great and everything went very smooth for you. We hope you use us again in the future to transport your car. Erica Thompson [ view ]|
| Reliable and Fast|
|I've used these guys 3 times to ship my car and each time they have done an amazing job. Don got me out of a major jam the first time and got my car from coast to coast with a great trucking company in 5 days. The second time it was picked up and del... [ More ]|
|Don Edwards 360-853-2827 Don_e@magiccarpetautotransport.com- - Telly, Thank you for the great feedback. It was a pleasure working with you on your shipment. I am glad we were able to make your shipping experience go smoothly. Please do not hesitate to call me in the future. Thanks again! Bryana Hamilton 360-853-2833 [ view ]|
| Job well done|
|I was assisting my son in getting his truck shipped back to California after his deployment. The driver(Angel) contacted me and gave me a time when he was getting in my area to pickup other vehicles and I offered to meet him there.
When I arrived... [ More ]|
|Brandon Bond 602-428-6875- Chuck, It was a pleasure working with you. I am so happy everything went well with your shipment. Please let me know if we can assist you in the future. Thank you! Christin Gooch [ view ]|
|5/21/2013 4:52:00 PM|
| Easy Process|
|I was very pleased with Magic Carpet. They arrived within a day of the time I said the car was available. Living on a tight cul-de-sac, there was no way to get close to my house, so I picked up the driver and his assistant at a convenient location ... [ More ]|
|firstname.lastname@example.org 360-853-2830 You have been such a pleasure to work with! Thank you from the bottom of my heart for this outstanding review! You just feel free to contact me ANYTIME for any future transports. Thanks again, Sue [ view ]|
| Very smooth transaction|
|Don was very professional and friendly. The pricing was competitive. He was prompt with returning calls and the driver he arranged was also courteous, communicated well and picked the vehicle up when promised. The vehicle was delivered when promis... [ More ]|
|Don Edwards 360-853-2827 email@example.com- - Scott, Thank you so much for writing such a nice review. It was a pleasure working with you to get your Ford Expedition moved! I am so glad that your experience was so positive and I really hope to work with you on your future vehicle shipping needs. Bryana Hamilton 360-853-2833 [ view ]|
| Perfectly on time delivery..|
|I have contacted multiple movers, but finally I went with Magic Auto Transport. They are very good in customer service and they are very prompt. They are perfectly on time and I would recommend anybody to use their service. [ View ]|
|CORY JACKSON (360) 853-2825 Cory@magiccarpetautotransport.com - - Mahesh, I am so glad to hear your transport was excellent. We strive to be the best in the industry and look forward to doing business with you on your next adventure. Thank you!! Erica [ view ]|
| Cautious! Their Sales are a scam!!!!|
|Be wary- the sales reps at this company are scams!!! Before the deal, the sales Representative at their company that was in contact with me told me that the total cost of transporting my car would be $1150.00 with everything included(insurance etc. a... [ More ]|
|Grace so sorry you felt miss lead or felt that we ignored your calls , When we spoke on the 9th about your dispatch details with the dates and the final cost you were OK about it and things were fine . I had sent over a new copy of the shipping invoice with the carriers insurance and rating on central .You could have at anytime cancelled or not let the carrier take your car. So that's why Am so confused about this review . I wish you and your family the best and if you want to call me, you have my direct number and cell . Thanks Again Casey [ view ]|
|Amazing. The day after I called, they found a truck for me and options for the first and second days of my availability. Amazing and on time service. DEFINETlY recommend. [ View ]|
|Cory Jackson 360-853-2825 firstname.lastname@example.org- Thank you so much for writing such a nice review. It was a pleasure working with you to get your vehicle moved! I am so glad that your first experience was so positive and I really hope to work with you on your future vehicle shipping needs. Erica Thompson [ view ]|
| Transport from CA to OH|
|Transported on Tuesday and received on Saturday. Magic Carpet kept calling me throughout the whole process. Very responsible. Communication was superb. Car was in good condition. [ View ]|
|Lloyd Taylor 360-853-2820 Lloyd@magiccarpetautotransport.com, Jeff, I'm glad to hear your experience with Magic Carpet was excellent. We really strive to have the best customer service possible. Thank you for the review. Bryana Hamilton 360-853-2833 [ view ]|
| Great Company - would use again|
|I contacted another company who promised the world and delivered nothing.
With very short lead time, I called Magic Carpet Transport and they picked up my car with 24 hours (I was not charged for expedited service), the driver was great and car arri... [ More ]|
|Tom Anderson 360-483-4346 Tom@magiccarpetautotransport.com - - Betty, I am glad to hear that your experience with us was great and everything went very smooth for you. We hope you use us again in the future to transport your car. thank you! Christin Gooch [ view ]|
|5/21/2013 12:39:00 PM|
| DO NOT USE THIS COMPANY!!!!!!!!!|
|BEWARE!! DO NOT USE THIS COMPANY!!! A month before I needed my car to be shipped, I contacted them and made a reservation. They told me it would not be a problem to ship my car from Florida to Ohio. A nice lady named Lori contacted me and told me tha... [ More ]|
|Casey Jackson 360-853-7048 Casey@Magiccarpetautotranaport.com....HI Kollie, I am sorry that you had a difficult time with your transport. I do show that on multiple occasions you had received both email and phone contact from both your Customer service agent Lori and the Sales manager Lloyd to keep you updated on the status of your order. Unfortunately, this time of year we do find that because of the over abundant amount of freight coming out of Florida it can cause delays in transport times. The carriers are constantly moving in and out of Florida and with the larger than normal amount of freight in this area we cannot guarantee requested dates, However we strive to do our very best in keeping you apprised of any updates we may get from carriers. We had several carriers that made offers on your transport and you declined every one of them. We here at Magic Carpet always make our clients our TOP PRIORITY and will always work very hard to make your transport happen for you. Please accept our deepest apologies for any difficulties we may have caused you in your move. We do hope everything worked out well in the end. Thank you for your honest feedback. Nicole Hancock 360-853-2800 Customer Service manager. [ view ]|
|5/21/2013 10:33:00 AM|
| pickup truck transport california to mass|
|called magic carpet to transport truck i bought in california after bad experience with another carrier was told no problem and quoted $1400.00 plus $170 fee to magic carpet. no one would pick truck up for that amount quoted prices dont mean a thing,... [ More ]|
|Greg Bailey- 360-853-2821- James,
I'm sorry to hear that you were dissatisfied with the customer service that you received from Greg. Since he did make a mistake with zip codes i don't think he really realized where it was being picked up from, if he would of not transposed a number he would of realized that pick up location is VERY VERY difficult for trucks to get to since most trucks run I-5, and HWY 101 and 20 are both difficult hwys for 18 wheelers to drive. Again I am very sorry that you had a bad experience with our company. Please let us know how we can improve our customer service. We strive to be the best and take any advice to heart so we can improve. Thank you, Magic Carpet customer Service Department [ view ]|
| Jeff Vigue 360-853-2829|
|The carrier that Magic Carpet Auto Transport chose was very reliable. The gentleman who picked up my car was the same gentleman who dropped my car off. It was an efficient cross country transport of my car for $1170. The car arrived 5 days after p... [ More ]|
|5 STAR SERVICE FROM JEFF - 360-853-2829 email@example.com CALL OR EMAIL JEFF FOR A FREE QUOTE Thanks for the review Samantha. we like efficient transports that are picked up and delivered on time. [ view ]|
|5/21/2013 1:16:00 AM|
| Don Edwards (781) 849-7737|
|Don and Brianna were very helpful and professional. I appreciate all their help. They made .me feel very at ease with the whole process from beginning, middle and end [ View ]|
|Don Edwards 360-853-2827 firstname.lastname@example.org- - Lea, I'm glad to hear your experience with Magic Carpet was excellent. We really strive to have the best customer service possible. Thank you for the review. Bryana Hamilton 360-853-2833 [ view ]|
| Auto Transport Service|
|The process of getting my vehicle transported from Sacramento, CA to the State of Washington was FLAWLESS from my initial contact with Briana Peterson through accepting delivery of the vehicle to my home today.
I have very high praise for BRIANA... [ More ]|
|Briana Peterson 360-853-2828 email@example.com- - -Ken, Thank you so much for the great review! We are very happy that you had such a wonderful experience. If you need anything please let us know!thank you!!! Erica T [ view ]|
| Pick up and delivery on time|
|The driver was nice and professional. My car was picked up and delivered on time. The representatives were responsive and helpful. Overall a nice experience. The price did go up a little a few days prior to the pick up date, but considering the bad e... [ More ]|
|Briana Peterson 360-853-2828 firstname.lastname@example.org- - - Fay, thank you so much for the awesome review, I am so glad that the transport of your vehicle went so smoothly, we strive to be the best and appreciate all feedback. We look forward to helping you in the future....Erica T [ view ]|
|5/19/2013 3:33:00 PM|
| Imperial transport|
|My experience with Don Edwards at Magic Carpet was exceptional/ I have called Don on two other car moves. I called him back because he was efficient, ouurteous, and extremely professional. We had a problem with the actual carrier and the seller no... [ More ]|
|Don Edwards 360-853-2827 email@example.com- - Ron, thank you for the 5 star review! I wish it would of went a little smoother with no leaks and no issues but i'm sure glad we got it all taken care of for you! Your a great customer to work with and hope to get to work with you again in the near future! Thank You!!! Bryana Hamilton 360-853-2833 [ view ]|
| Sue Garrison (360) 853-2830|
|Honest, upfront, quality information you need to know about transporting your vehicle. This is my first experience transporting my car across the states and it was fantastic. There was no persuasion or beating around the bush like other companies. ... [ More ]|
Thank you Tina for your kind words. It was a pleasure working with you during the transport of your vehicle. I'm so glad the driver you had was nice and professional we make sure to use only highly rated carriers to transport the vehicles of our customers. We look forward to helping you in your future transport needs.
Thanks Again, Sue and Lori [ view ]|
|My first time shipping a car, but everything went very well. The driver Mike, was very knowledgeable and friendly. He delivered to my Grandson on a Navy base and the timing was wonderful so everything went smoothly. No complaints.
John... [ More ]|
|Lloyd Taylor 360-853-2820 firstname.lastname@example.org- - John, thank you for the review, it was a pleasure doing business with you!!!! Bryana Hamilton 360-853-2833 [ view ]|
| Smoothest move ever..|
|Truck driver called me couple of times before coming to ensure the pickup time.
and showed up on time with the truck.
loaded the cars right in front of me.. and unloaded the cars at the destination in front of me as well.
Everything was done very ... [ More ]|
|5 STAR SERVICE FROM JEFF - 360-853-2829 jeff@magiccarpetautotransport, CALL OR EMAIL JEFF FORA FREE QUOTE. Thanks for the nice review Madhav. The driver we used for your transport has over 30 years experience and does things the right way. If you need a car transported from the Austin, Texas area to the Bay Area of California, we have an awesome carrier for you. Call me. [ view ]|
| Review |
|This was my first experience transporting a vehicle and I was very concerned since the car, although not that valuable in dollars, was very sentimental to me. But Brianna and Erica were both very helpful and patient and the entire process couldn't h... [ More ]|
|Briana Peterson 360-853-2828 Briana@magiccarpetautotransport.com - Angela , Thank you very much for the 5 star review and feedback as it is much appreciated. Also, it was a pleasure doing business with you!! I am happy that in the end everything worked out! If you, your friends or family are ever in need of another transport please don't hesitate to give us a call. Thank you, Erica Thompson [ view ]|
|5/17/2013 1:15:00 PM|
| Magic Carpet experience|
|The staff at Magic Carpet was polite and courteous as well as available by phone when needed. The price was worked out to my satisfaction and there was no monkey business to my knowledge. The driver had some delays and issues along the way but deli... [ More ]|
|Casey Jackson, 360-853-2823 email@example.com Hi David, thank you so much for the awesome review, I am so glad that the transport of your vehicle went so smoothly, we strive to be the best and appreciate all feedback. We look forward to helping you in the future. Casey and Lori [ view ]|
| Magic Carpet Not Perfect But Perfect Integrity|
|OK, so the truck ran a few days behind on the pickup in Vegas. But the driver made up for it by getting the car to my mom in Philly and going to great lengths to help her with the delivery. My mother is a Senior citizen and the driver was a true gen... [ More ]|
|Cory Jackson 360-853-2825 firstname.lastname@example.org- Ray, thank you so much for the review, I am so glad that the transport of your vehicle went smoothly, we strive to be the best and appreciate all feedback. We look forward to helping you in the future. Erica T [ view ]|
| Customer Service|
|I was very pleased with the customer service provided by Sue and Lori.
They are on the west coast and I was on the east coast so the 3 hour time difference did not have an effect on communications. Sue even called me back on her day off.
I would h... [ More ]|
Wilhelm, thank you so much for your kind words, it was a pleasure working with you on the transport of your Buick. We look forward to helping you in the future.Thank you, Sue and Lori [ view ]|
| Great service!|
|Very satisfied with the service. It was very easy to get everything done and magic carpet was
Willing to help me with the cost of the transport. It was the cheapest transport we could find. Lots of communication with the company and driver. The car ... [ More ]|
|Tom Anderson - 360-483-4346 - Tom@magiccarpetautotransport.com
Daniel, Thank you so much for the great review! We are very happy that you had such a wonderful experience. If you need anything please let us know!
Christin Gooch - 360-483-4344 - Christin@magiccarpetautotransport.com [ view ]|
|5/16/2013 2:05:00 PM|
| Phenomenal Service|
|These guys were attentive and helpful throughout the process. I had a car I needed shipped from Massachusetts to Florida, and I gave them only two days notice. I also had a very tight window for delivery, and they were able to accommodate me there as... [ More ]|
|Tom Anderson email@example.com 360-483-4346- - Mike, I'm really happy your transport worked out so well. I really do take every order personally and seriously as if it were my own vehicle and it's reviews like yours that makes it all worth it. Thanks a bunch!!!!! Christin Gooch [ view ]|
| Magic carpet transport|
|Magic carpet took care of everything. They followed up to make sure i had a good complete expierience with my carrier. I would recommend them for any auto transport needs. [ View ]|
|Lloyd Taylor, 360-853-2820 firstname.lastname@example.org- - Jake, Thank you so much for writing such a nice review. It was a pleasure working with you to get your vehicle moved! I am so glad that your experience was so positive and I really hope to work with you on your future vehicle shipping needs. Bryana Hamilton [ view ]|
| Great service!|
|I have used Majic Carpet numerous times and they always do a good job. Bryana was great to work with and kept me informed during the entire process. Execellent work! [ View ]|
|Lloyd Taylor 360-853-2820 email@example.com- - John, Thank you for the great feedback. It was a pleasure working with you as well. It is always nice to hear we are able to help out in anyway possible.hope to hear from you again! Thanks. Bryana Hamilton [ view ]|
|5/16/2013 11:33:00 AM|
| 2013 Honda Pilot|
|I never imagined that I would buy a vehicle in Texas and need to transport it to Mississippi. When I began my investigation of transport companies, I immediately recognized a difference between Magic Carpet Transport and the other competition. My i... [ More ]|
|Tom Anderson 360-483-4346 firstname.lastname@example.org- - Scott, thank you for the 5 star feedback it is much appreciated. Also, it was a pleasure doing business with you!! If you, your friends or family are ever in need of another transport please don't hesitate to give us a call. Thanks, Bryana Hamilton [ view ]|
|5/16/2013 8:42:00 AM|
|They had my 2001 Harley crated and shipped to Hawaii from Cali with no issues. Not a scratch or dent on her. Would definitely recommend them to a friend and will use them in the future. I have shipped vehicles across country many times and they are t... [ More ]|
|Justin, Thank you for the review. Here at Magic Carpet Auto Transport we work as a team to help your experience with us be very professional. We hope you recommend our service to your friends and family when they need a vehicle shipped. Bryana Hamilton 360-853-2833 [ view ]|
| Review of services|
|Dealing with Sue was great, the company transporters that picked up our autos was friendly and knowledgeable at both beginning and end. i highly recommend them. [ View ]|
|email@example.com 360-853-2830 You have been such a pleasure to work with! Thank you from the bottom of my heart for this outstanding review! You just feel free to contact me ANYTIME for any future transports. Thanks again, Sue [ view ]|
| Jon Posey (360) 853-2824|
|This is my third time using magic carpet auto transport. It was a very smooth transaction and worry free. I called to let them know I needed my car picked up, and they completely took care of everything. I was mainly dealing with Jon Posey who was ex... [ More ]|
|Jon Posey, 360-853-2824 firstname.lastname@example.org- - -Thank you for the awesome review Cambria! We really appreciate it! It was great working with you and we're so thankful that you put your trust in our company, and we were able to meet your standards and get your vehicle to you safely! If you ever need another transport please contact us. Take care! Bryana Hamilton [ view ]|
| Transporting ISZUZU from Tn. to Ks.|
|My main contact was Don Edwards and even though I was getting disappointed in finding a carrier Don kept my hopes up. He was very dedicated in finding a carrier since we had paid for the car already and was anxious to see it. We were at a point tha... [ More ]|
|Don Edwards 360-853-2827 email@example.com- - Carl, thank you for the review, it was a pleasure working with you! thank you! Bryana Hamilton [ view ]|
| A difficult move made Easy. |
|Greg Bailey was able to find a truck within 1 week to make unusual trip of 2,500 miles from South Georgia to Western Montana. The pickup window was two days and the delivery window was 4 days over a Holiday weekend~~~7 days apart.
No other brok... [ More ]|
|Alan, Thank you for the review. Here at Magic Carpet Auto Transport we work as a team to help your experience with us be very professional. We hope you recommend our service to your friends and family when they need a vehicle shipped.Thanks again, Bryana Hamilton [ view ]|
| Sue Garrison (360) 853-2830|
|I was very please with how Sue took the time to not only explain what her company does but also how it works within this industry. It is important to know how all of the companies work together to provide this service and Sue explained it very well ... [ More ]|
|firstname.lastname@example.org 360-853-2830 - - Leslie, Thank you so much for the great review. Your recommendation is highly appreciated and I'm glad all went so smooth for you. It was a pleasure doing business with you! Sue [ view ]|
| BMW Transport - Houston to San Francisco Area|
|Magic Carpet Auto Transport delivered my BMI in prefect condition on time from Houston to the San Francisco Bay area in 3.5 days. The driver was very experienced, polite, business-like; I knew that my car was in good hands after meeting the driver i... [ More ]|
|5 STAR SERVICE FROM JEFF - 360-853-2829 email@example.com CALL OR EMAIL JEFF FOR A FREE QUOTE Thanks for the nice review Bill. We greatly appreciate your business [ view ]|
| False promices|
|When things go right all is well even with a inexpensive company. When you pay extra for good service and don"t get it when things go wrong use red carpet they seem to disappear when problems come up. Be smart pick another company [ View ]|
|5/14/2013 12:14:00 PM|
| Great Customer Service|
|Sue Garrison and Lloyd Taylor are the best at customer service! They were very helpful and very responsive. I would do my best to use them specifically should I ever need to transport vehicles again. [ View ]|
|firstname.lastname@example.org 360-853-2830 Hey Rodney, it was really a pleasure to work with you! Thanks for the terrific review. So glad we found you a carrier who could accommodate your time frames. Hope to hear from you again if you ever need my services. Sue [ view ]|
|Really appreciated the customer service from magic carpet. When I wasn't able to get directly through to a representative I was able to speak with someone from the main office. My car was picked up early and delivered on time. Thanks for all your hel... [ More ]|
|Casey Jackson, 360-853-2823 email@example.com
Hi Crystal, thank you so much for the awesome review, I am so glad that the transport of your vehicle went so smoothly, we strive to be the best and appreciate all feedback. We look forward to helping you in the future.
Casey and Lori [ view ]|
| good business habits|
|I received "Starbucks quality" customer service from Magic Carpet and Sue Garrison: the best experience in dealing with a car transport company. Magic Carpet is the 4th company I've dealt with, and so far they are the best. Sue treated m... [ More ]|
|Sue Garrison, 360-853-2830 firstname.lastname@example.org
Thank you Sami for your kind words, I'm glad that you feel we gave you "Starbuck's quality" it is always a pleasure when we help customers with their transport. Please let us know if we can be of assistance in the future.
Thank you, Sue and Lori [ view ]|
| Very Poor|
|Every 30 days or so, Magic Car sends an e-mail and offers the chance to have your total cost of your shipment rebated ONLY if you give them 5 star review. I find this deceitful and I have been complicit in helping them by doing so once. But the fact ... [ More ]|
|The customer service team at Magic Carpet Info@magiccarpetautotransport.com 360-834-2900
Frank, unfortunately we were unable to locate your original review so we made a courtesy contact to you as a reminder based off of the last conversation you had with our office. I did however go search for your original review so that I could make a notation of it and this is what I found:
Poster: Frank Lynch
Date: 2/28/2013 9:37:00 PM
Reviewed: Magic Carpet Auto Transport
Subject: Lloyd Taylor 360-834-2900
Review: While my pickup didn't happen in a timely fashion, I was informed every step of the way of the issues and felt that Lloyd was doing all that he could to make the transaction happen.
I now know more about the auto transport industry than I thought I ever would.
I am happy with the way things worked out.
This review was posted with a 5 STAR rating from Mr. Lynch....
Again, we do take our customer service very seriously here at Magic carpet Auto Transport and pride ourselves in the fact that this is our number 1 priority. I am very pleased to see that in your original review you gave Magic Carpet a 5 STAR review and hope that we can continue to provide such great service to all of our customers in the future.
[ view ]|
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