Intercity Lines, Inc. - 5 Stars out of 5 - Transport Reviews.com - Your Auto Transport Information Source. View Reviews, Ratings and Rankings of Auto Transporters.

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Intercity Lines, Inc.

Location:

552 old West Brookfield rd
Warren, MA 01083-1299

Phone Number:

(800)221-3936

Website:

http://www.intercitylines.com/

Email:

info@intercitylines.com

Time On Site:

8 Year(s), 11 Month(s). Since 3/27/2003 4:41:00 PM

FMCSA Licensing:

MC-159611
Authority	Status
Common Carrier	Active
Contract Carrier	Active
Broker	Active

View government license and insurance information.

Company Type:
(Interstate)

Broker / Carrier
** This information is generated by the FMCSA Information **

Intercity Lines offers enclosed, door to door delivery of autombiles and motorcycles to and from all 48 states. Our specilaty is and always has been classic autombiles that require the extra care in transit. Intercity has been in business since 1980.

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Overall Rating (Last Two Years*):

19 ratings & reviews posted

More Rating Reports

Rating Trends by Month and Overall New

Customer Satisfaction Ratings

Distribution of Stars Report

Do The Reviews Accurately Represent This Company?
Intercity Lines, Inc. reports that they have an average of 18000 customers per year. Currently, this site has 15 reviews posted by individual customers for the past 365 days. So approximately 0.08% of Intercity Lines, Inc. customers have posted a review.

This means that 99.92% percent of their customer’s opinions are not represented on this site.

Subject:	The finest transporters in North America
Review:	Having been referred to Intercity Lines thru friends in the NCRS and the owner of a vast collection of muscle cars in the South West I knew it was the only company to use for my transportation needs. They were in contact with me every 3 days regardi... [ More ]

Rating:
Poster:	Jim Gustin
Date:	2/11/2012 12:03:00 PM

Subject:	Communication
Review:	I wasn't sure where to put stars against this experience - I would have loved to work with them based on the other reviews. My initial interactions with Jim were also good. But I have a complaint about their communication and expectation-setting. ... [ More ]
Response:	Dave, We are very sorry that your experience was not a positive one. As we mentioned when you placed your order we were busy with the Scottsdale Auctions and I am sorry for not being clear about availability. We would like to have you as a customer and would like to extend you a $250 credit for a future shipping. We want each and every customer to have a positive experience with Intercity Lines, we strive to meet and exceed customers expectations. Please consider a future transport to prove the service we are capable of. Thanks, Jim Bergeron Intercity Lines [ view ]

Rating:
Poster:	dave
Date:	2/1/2012 3:48:00 PM

Subject:	Awesome service
Review:	First Class service from the initial contact to the delivery. Customer Service is paramount at Intercity, and I would definitly use them again. The delivery drivers kept me informed every day of their location and time of delivery. Very curteous and ... [ More ]

Rating:
Poster:	Jack
Date:	1/4/2012 5:57:00 AM

Subject:	Very pleased and a little lucky
Review:	We had an excellent experience with Intercity Lines. We were apparently a little lucky scheduling the pickup since they had a truck ready to leave Texas during the week that we were ready to ship. The actual pickup time was rescheduled for a couple o... [ More ]

Rating:
Poster:	Jack Story
Date:	12/30/2011 6:15:00 PM

Subject:	car transport
Review:	From the begining of the process to the final result, i could not ask for more caring people, Sharon was in constant contact with me , call any time for up dates was always cheerfully given. Mike was the driver who called to give me his time of arri... [ More ]

Rating:
Poster:	richard clapp
Date:	12/14/2011 4:18:00 PM

Subject:	auto transport
Review:	This is the 3rd time Intercity has transported cars for me. I could not have asked for better service. The trucks were spot;essly clean,the car protected in evet manner and the drivers.professional as they can be. Friendly and efficient. I have been ... [ More ]

Rating:
Poster:	Arthur French
Date:	11/23/2011 9:26:00 AM

Subject:	1960 Ford Fairlane via Intercity Lines
Review:	This is my description of a very recent - and most positive - experience with having my car delivered to me by Bill & Virginia husband/wife team of Intercity Lines company enclosed car transport service... This was the first time in over 15... [ More ]

Rating:
Poster:	Jerzy
Date:	10/27/2011 7:07:00 AM

Subject:	1938 chevy
Review:	just received my 1938 chevy purchased in virginia just before huuricane Irene. after many road closings on the way to mass. the car arrived as soon as humanly possible with many out of the way detours. the company and the driver both kept me informe... [ More ]

Rating:
Poster:	paul miarecki
Date:	9/1/2011 8:17:00 AM

Subject:	CA to NY delivery
Review:	This is the first time I've done this after seeing so many problems others have had with transport companies. My suggestion: Go with Intercity. These folks have been moving street rods, antiques and race cars for a few years for me and have never fai... [ More ]

Rating:
Poster:	Ron
Date:	8/30/2011 7:36:00 AM

Subject:	Enclosed Shipping
Review:	After exhaustive internet researching, Intercity Lines came out on top for me... They have a BBB A+ rating and no complaints after decades of service. They accept credit cards which most others don't which allows for extra protection. From the of... [ More ]

Rating:
Poster:	Don Feldman
Date:	8/5/2011 3:46:00 PM

Subject:	Transport of Private Vehicle
Review:	I want to express my gratitude for outstanding service once again. This is the second year that I have use your service for the transport of our automobile from Milwaukee to Phoenix in the late fall and for the return trip at the end of May/first of... [ More ]

Rating:
Poster:	John Beck
Date:	6/8/2011 2:47:00 PM

Subject:	Review Intercity Lines Inc.
Review:	Intercity Lines Inc. exceded my expectations. The previous owner in Michigan called me to say that the Equipment " Truck&Trailer" were imaculate and the driver Dave was professionsl and courteous. The 61 Bonneville I purchased arrived t... [ More ]

Rating:
Poster:	Gerry Milidantri
Date:	6/7/2011 8:55:00 PM

Subject:	1940 Ford Coupe
Review:	We had an unusual request as we wanted to schedule to have the car picked up on a specific day and time. We were travelling Route 66 and shipping the car home. We needed to have th ecar picked up from the hotel at the airport and they did this. They ... [ More ]

Rating:
Poster:	Todd Long
Date:	6/6/2011 9:47:00 AM

Subject:	81 Volvo 262 Coupe Transport
Review:	Copy of Email to Nicki Doyle (customer coordinator) and The Wilson"s (owners) Just contacting you to say "THANK YOU" to all of you at Intercity Lines, I appreciate all the work that went into shipp... [ More ]

Rating:
Poster:	Craig H
Date:	5/23/2011 9:24:00 PM

Subject:	S2000
Review:	With an all aluminum bodied car to transport to NJ from SC , in my mind there was only one way to go - enclosed trailer. After reading about some and getting quotes, I chose Intercity. the driver was friendly, punctual, and very careful with my car... [ More ]

Rating:
Poster:	Larry
Date:	4/27/2011 12:09:00 PM

Subject:	Corvette Transport via Intercity Lines
Review:	I needed to ship a '71 Corvette across the country in order to start a restoration on it. The car had been stored in a shed for the past 21 years and even though it wasn't running or in great shape, I still wanted it to be well taken care of. I wan... [ More ]

Rating:
Poster:	Paul
Date:	12/21/2010 8:56:00 PM

Subject:	Vehicle was Vandalized
Review:	My vehicle was not covered and the hood was damaged. The hood and glass was vandalized with scratches. Mike at Intercity Lines was impertanent and rude. He wouldn't offer me the time of day when I filed my complaint. Please use caution. ... [ More ]
Response:	We are all disappointed with Mr. Weavers comments. Unfortunately he purchased his pickup truck SIGHT UNSEEN and sees Intercity as an easy target for his disappointment. The Truck was delivered without incident, the Weavers signed off on all the paperwork and thanked the Drivers for delivering the pickup. Nothing was mentioned about any damage. Intercity offers totally enclosed transportation and door to door delivery. No vehicle is ever left unattended. We truly take the careful handling of all vehicles to heart, our 30 years of service back up the promises we make to our Customers. David M Wilson/Pres. Intercity Lines, Inc. [ view ]

Rating:
Poster:	WAYNE WEAVER
Date:	7/29/2010 1:54:00 PM

Subject:	73 Volvo 1800 ES, enclosed transport
Review:	Excellent, just as it should be! My Volvo 1800 ES arrived without any damage or issues. The driver handled the vehicle with care. I will definitely use InterCity Lines again. [ View ]

Rating:
Poster:	Rene Curry
Date:	6/23/2010 9:10:00 PM

Subject:	Good Transport Experience - Triumph TR8
Review:	This was my third experience having to use an auto transport company. My first two experiences with the other car carriers was satisfactory, but nothing extraordinary. Meaning, they picked the cars up on time and I received them on time, and in goo... [ More ]

Rating:
Poster:	Steve Sanders
Date:	2/25/2010 8:47:00 AM

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