Guardian Auto Express 
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Have your own experience with Guardian Auto Express to share? Click Here to add a review. Overall Rating (Last Two Years*):  
27 ratings & reviews posted
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| Terrible | | This company was absolutely terrible. I am a JAG attorney and needed my car shipped from Southern California to Virgina. After over 12 days of constantly calling and asking when my car will be shipped, I gave up and had a family member drive it to me... [ More ] |
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| Dishonest | | Guardian Auto Express contacted me and quoted me a price of $495 with $95 being a deposit and $400 due upon delivery. When the delivery was made the driver had a different email saying the balance due was $495 and he refused to deliver the car until ... [ More ] |
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| The worst EVER!!!!!!! | | Dave is a lier ,Tj is a lier,Chris is a lier and thats the only way they know how to operate. I called them in late May to get my 64 Ford van from Riverside California to Melfa VA.I was told they could do it for $1050.00 and it would be picked up wit... [ More ] |
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| DON'T USE THIS COMPANY :-( | | They promised to deliver my car 7-10 days but my car came back 20 days later. We agreed on 750$ but they charged me 850$. They did not payback me the deposit that I put in. They are not honest people at all. [ View ] |
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| robbed | | i paid them 595 dollares and was told my car would be picked up in 4-6 days and delivered to me within 1 week from the pick up date witch was more than 6 weeks ago i have not even been able to get anyone to awnser the phone or respond to an email for... [ More ] |
|  | | billy | | 10/12/2012 3:01:00 PM |
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| Did youguys get the deposit back? Help me! | | I placed the order on Sep 11th, and the company charged me for deposit of $195. They never picked up my car, so I told the company that I wanted to cancel the order on Oct 3rd. They said that they would cancel it and give me a refund for the deposit,... [ More ] |
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| TERRIBLE!!! | | Sept. 6th my credit card was charged the full amount of quoted cost to transport! I advised Guardian the amount should be for the deposit only. They said it was done in error. Never picked up my vehicle as stated, they always led me to believe they w... [ More ] |
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| BEWARE!! DO NOT USE!!! | | Tried calling Guardian Auto Express again and Dave's voicemail is full. Called the other number on websit and left a message stating that I will be calling the Illinois Attorney General at 312-814-3000 at the end of today to file a complaint for fra... [ More ] |
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| Lousy customer service and a bunch of liars! | | I called on 9-18-2012 to schedule an auto transport to IL for my mom. Spoke with David. Was quoted a price and paid the deposit($195). Was told car would be picked up in 7-10 days with 5 or 6 days transporting. Guardian Auto Express had no problem im... [ More ] |
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| Do not use this company | | I placed order on Sep 4. The company charged me twice on Sep 4 and Sep 5 for deposit of 195.00 to my credit card. The truck was not picked up for two weeks. Then the company asked me to increase the price for another 100.00. The truck still did not p... [ More ] |
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| Great customer service | | I had my fj40 transported from colorado springs, co to jacksonville, fl. It was my first time using an auto transport company, I was kept informed throughout the process and any questions or concerns i had were met by the friendly staff at guardian. ... [ More ] |
|  | | Edgar | | 9/30/2012 10:16:00 PM |
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| Completely Dissatisfied Service | | When I originally booked the transport of my truck from CA to TN through CJ at Guardian Auto Express, I was quoted a total price of $795.00 which included a military discount. I was asked to pay $195.00 initial deposit and was told to pay the transpo... [ More ] |
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| great company | | i really like this company i was scared it was a scam but guardian auto helped me out so much i got my car picked up on time and dropped of on time within 7 days just as i was told im going to tell all my friends that need there cars shipped about gu... [ More ] |
| | | mike | | 9/27/2012 11:22:00 AM |
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| STILL WAITING REFUND!!! | | October 2, 2012! DON'T USE THIS COMPANY!!! BEWARE!!! STILL NO DEPOSIT REFUND!
So many days has passed since my last conversation with CJ. All hope was still being held on to that this company would do what was right and correct this issue! HOWEV... [ More ] |
| | | Star | | 9/26/2012 12:41:00 AM |
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| Great timing and reliable! | | I searched for weeks trying to find a good, reliable, and safe company to transport my 2011 Toyota Camry as I just relocated from NY to LA. I was very skeptical about a lot of transport company because of the reviews I would see. I knew I wanted my ... [ More ] |
| | | Delorian | | 9/5/2012 2:41:00 PM |
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| Terrific | | Wow...talk about terrific service! Due to a mix-up I needed my car to be picked-up four days before the day I had originally requested. Not only that but it had to be picked-up within the next 30 hours or I would have had a serious problem with my t... [ More ] |
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| Be carefull!!!!! | | I tried to use this company to move a motorcycle from Montana to Illinois, I was informed 7 to 10 days to get the bike home. I was surprised when I got a call ahead of time for pick up on the bike, I was informed that a driver will be in the pick up ... [ More ] |
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| Great moves | | Guardian also arranged a transport from FL to MS. Both were timely and at great prices. Both Mustangs made the trip quickly and without any damage. I would not hestitate to use them again. [ View ] |
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| transportation error by our part | | I wanted to make this review to say how pleased I am with Guardian. I had contacted them late June 2012 about transporting a repossessed car from Florida to Maine. I had used the link from the google search, not realizing I got sent to more than 1 br... [ More ] |
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| Transport on short notice was excellent | |
I would highly recommend this company.
We needed a last minute transport from CA. to Denver & returned to CA. with very explicit deliver and return dates,,. David assured me that his company could do this. Dave kept me updated with the progr... [ More ] |
| | | Debbie Miller | | 7/11/2012 11:24:00 AM |
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| Jodi has good service skills | | They get the job done. Good company. There is nothing wrong with using this company. They actually answer their telephones. [ View ] |
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| GREAT TRANSPORT | | WE Have used guardian for quite a few of our shippments of cars. They are very promt with thier service and do not leave you waiting for awnsers. They Will be getting alot more business from us and would reccommend them to anyone. We have built a goo... [ More ] |
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| My car | | I talked to Chris at Guardian Auto Express about moving my 68 Ford Mustang to Orlando . He was very nice and knew what he was talking about , over all he and the company were great [ View ] |
| | | Hoss | | 6/15/2012 12:45:00 PM |
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| First time | | This is my first experience shipping a vehicle, as well as my parents. My elderly parents asked me to research carriers, I was overwhelmed with the amount of responses I received. After talking with Jodie at Guardian Auto for over 45 minutes, I felt ... [ More ] |
| | | Annmarie | | 6/12/2012 9:06:00 PM |
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| Easiest Transport Ever | | My daughter is going away to college, having a hard enough time with this. Thank you for making this part of my babies move easy. We'll be calling again! Thanks Jody! [ View ] |
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| Excellent customer service! | | To my surprise, my experience shipping my vehicle with Guardian Auto was fantanstic. I was very nervous and cautious booking at first as this is a new carrier. I've used several other carriers in the past to ship my car and always had mediocre to bad... [ More ] |
| | | Michelle R | | 5/31/2012 7:28:00 PM |
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| Customer Service | | I first called and spoke to Chris who was very knowledgeable and helpful. He let us take our time in making our decision and was never pushy. When we called back to place the order, Jodie assisted us. He advised that Chris had taken the day off but a... [ More ] |
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