Gold Star Transport  | |
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Have your own experience with Gold Star Transport to share? Click Here to add a review. Overall Rating (Last Two Years*): 
76 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
Gold Star Transport reports that they have an average of 500 customers per year. Currently, this site has 19 reviews posted by individual customers for the past 365 days. So approximately 3.80% of Gold Star Transport customers have posted a review.
This means that 96.20% percent of their customer’s opinions are not represented on this site. |
| mercedes benz cl 63 enclosed | | I buy and sell high end cars on a weekly basis i call Ellen to get all my transport done on time in perfect condition i trust gold star transport to ship all my customers cars on a moments notice they have repeatedly performs well and done their job... [ More ] |
|  | | kevin | | 7/26/2010 10:21:00 AM |
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| Gold Star Transport First Class from contact to delivery | | Gold Star Transport went the extra mile on every aspect of our experience, from start to finish. I have only the best to say about Ellen and Richard Kealy at Gold Star. Ellen called me when I requested a quote and she was thoroughly polite, honest, k... [ More ] |
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| Great service! | | Quote was competitive (not the cheapest) and the follow-up after initial contact was excellent. Their network of truckers made first available day pick-up possible. Driver was communicative about delivery time. Richard and Ellen were available on ... [ More ] |
| | | Dan W | | 7/24/2010 11:09:00 PM |
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| review | | signed a contract for a certain price including a military discount and as the time approached they said they couldn't do it for that price in my timeline so I'd either have to pay more or have it shipped at a later date. scheduled delivery was the 1... [ More ] | | Good morning everyone
I have to respond and place the facts before you so hopefully you can fully understand the position I was put in by this client and how I did my best to make this move seamless as I always do.
The original price quoted was for a mid size car which the client changed to an SUV thereby increasing the carrier price. This is a direct quote from the carrier and has nothing to do with my company . SUVs are always listed as more money by every carrier .
The client did not like the increased price and then requested a military discount as her daughter is in the service. I said we would do our best but that may not be possible.
I have and always will support the military applying a discount when at all possible those that have done business with me know I have donated my time and never charged any money for our soldiers deployed but please dont insist on a discount if youre not really needing one. Its a bit disrespectful to those that are and truly do need our help. Moving to New Jersey does not qualify.
Trying to meet her request to be picked up on and dropped off on a specific day I was able to secure a carrier at the increased price all of $50.00 due to it now being an SUV . Mrs Merrigan who is not my client her daughter is called screaming at us that we were holding her hostage and how dare we not honor our pricing. I was simply shocked at her manner but calmly explained to her that the carrier requested the additional 50 for it being an SUV and yet she was not obligated to accept that particular carrier and I would continue to look for another carrier. In fact if she would like I would cancel the entire contract and she could use another company if she wanted to. She insisted on this particular carrier because he was able to meet the time constraints and at that time I knew there was no point in continuing with her.
At this point I gave her all the carrier information and told her she was free to continue on her own but not as my client. She made all the arrangements with the carrier and accepted responsibility of acting as her own broker. I never charged her credit card and never continued on as her broker.
There are some in this world who will never be satisfied no matter how good of service they are provided. They will always seek out a discount or a dispute. For those of you that dont know I work seven days a week and Im always professional even outside of normal business hours. I go a great distance for my clients as each and every one of them is a direct reflection on myself and my company.
You can read that in all the prior reviews I am proud of. I wish you all a good day and remember to take good care of the hard working carriers and brokers that are doing their best for you every day.
Ellen Kealey, Gold Star Transport
919-763-9692
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| great service | | I was very pleased with the attention I recieved from Richard Kealey throughout the entire process. He worked hard for me to find a carrier that was able to meet the price I wanted to be at and also in the time frame that I needed the car picked up a... [ More ] |
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| Excellent customer service ! | | If you are looking for a very attentive, reliable, quality service, when it comes to transportation of a vehicle, look no further.
I have worked with Gold Star Transport, twice in the past several month and have received 5 star service. Happy cust... [ More ] |
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| Excellent Service | | I chose Gold Star after my previous choice failed and told me that they did not have a carrier for me, although I reserved 30 days in advance. I only had a couple of days before my relocation from PA to NV, and Ellen found me a carrier within a few ... [ More ] |
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| Rush Order/Excellent Service | | I found out I was hired for a new job in another state and needed my car shipped 2 days later. I called about 10 different companies and told me that my car would not be picked up for up to a week and another 2-5 days for delivery. Then I called Gold... [ More ] |
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| Goldstar | | Ellen was especially helpful when I called. I was disappointed with the company I tried before calling her.It was 8 days and no driver assignment. So I called Ellen and went with Goldstar. She got it assignned the same day and that was with me callin... [ More ] |
| | | Rocco Calautti | | 6/23/2010 10:06:00 AM |
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| Great transport service | | Our experience with GOLDSTAR was awsome. We are moving from the northeast (NJ) to Arkansas and I have an obsession with Chevy 4X4s. So not wanting to lose everything I have invested into my 2 Chevy fullsize Blazers we decided to transport them. Ou... [ More ] |
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| Good and reliable service | | Cost was in the middle of the qoutes I had received. Pick up and delivery were on time. Car arrived without any problems. The transport truck was new and the driver was polite [ View ] |
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| perfect | | I had no problems with this company and I recommend gold star transportation over any other company.I will definitely use them again.gold star transport customer service was outstanding and very helpful and honest.they are the best in the business in... [ More ] |
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| Excellent service from beginning to end | | I had never shipped a car before and I must admit that I was very apprehensive about doing so. I had heard that the auto shipping business was a racket and had read many nightmare stories on the internet that had me worried, to say the least. I tend ... [ More ] |
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| Delivery of Vehicle | | Goldstar Transport Company exceeded my expectations. I was very concerned about the pick-up and delivery of the vehicle and was going to make the trip myself. Then I contacted Ellen at Goldstar Transport Company and was assured that the transaction... [ More ] |
| | | Keith | | 6/15/2010 3:16:00 PM |
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| GMC Florida - Michigan | | Ellen provided excellent service and consistently returned phone calls in a timely manner. She handled all of my concerns and responded to all of my questions. She was very knowledgeable about the industry and was and about my chances of securing a... [ More ] |
| | | shakaye | | 6/14/2010 10:16:00 PM |
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| Great Service, Very Impressed! | | After thoroughly searching around for a company to ship my car from NC to ME, I ran across Ellen's name from transportreviews.com, which had only good things to say about her and her services. I can vouch for those reviews personally. From the start... [ More ] |
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| Car Transport From Florida to NY | | Gold Star Transport was professional, yet personal in their attention to our needs. They worked within our pick up and delivery times.They kept tabs via phone with us every step of the way when JR Transport had the car. We will use them- and JR Trans... [ More ] |
| | | Chris G | | 4/26/2010 5:13:00 PM |
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| Car Delivery | | The car was picked up for me in Missouri on Wednesday. It arrived in Florida on Friday morning. The driver (Terry) kept me informed, was very prompt, and delivered the car within 1.5 miles of my home. I would definitely use this company again. No dam... [ More ] |
| | | Ken Toedebusch | | 3/28/2010 10:57:00 AM |
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| 1997 MG delivery | | Our car arrived in good condition, most happy with delivery as it was a collector car, was well taken care of during shipment, thanks for all the help and personal care. [ View ] |
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| Happy North Carolina Customer | | I was devastated when i totaled my car on vacation. I had to leave it behind in South Carolina when i went home to North Carolina. As I went through the process of figuring out what to do with it I had to deal with one rotten company after the next, ... [ More ] |
| | | Tiffany | | 3/20/2010 11:14:00 PM |
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| Goldstar | |
I was very pleased with the Goldstar transportation service. They were professional and very helpful. They had excellent communication and responsiveness. In my view, Goldstar is an outstanding value in automotive transportaion. I recomend ... [ More ] |
| | | Chuck | | 3/18/2010 4:43:00 PM |
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| Everything was excellent, good employees, thanks! | | Easy to work with, customer service is A+, absolutely no complaints, dispatcher always called with any questions or on updates and driver was very pleasant and careful not to damage anything. Probably the best regarding rates and overall performanc... [ More ] |
| | | Vicki | | 3/11/2010 12:22:00 AM |
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| 2001 Ford E Series van | | We purchased this vehicle on E-bay to convert to a special needs unit by installing a lift for our 15 year old son in wheelchair. After purchase, I went on internet and received several quotes in which some were around $75.00 higher to twice the amo... [ More ] |
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| Gold Star Transport Is The Best | | I had never shipped a car before so I was a little skeptical when proposals started filling my email box. Honestly, the one from Gold Star was one of the lowest and I called them expecting the worst. It was anything but. Great customer service, fr... [ More ] |
| | | John | | 2/26/2010 8:03:00 AM |
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| AWESOME SERVICE AND TRANSPORT! | | Well, all I can say is WOW! This company really has their stuff together! Rich over at Gold Star really took care of me. He called me very step of the way notifying me of everything that was taking place. This company deserves 5+ Stars for the prompt... [ More ] |
| | | Cavan | | 2/25/2010 6:06:00 PM |
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| Happy Customer | | What can I say but great service. We worked together dealing with busy scheduels and bad weather. Rich and Ellen were a pleasure to work with, especially after trying a non professional broker before I went with Goldstar. They gave us a very competit... [ More ] |
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| Classic Car | | I tried several other companies, but was unable to get an enclosed transport for my classic MG. Gold Star arranged the pick up and delivery was prompt and efficient. The Driver was polite and professional. The only "glitch'" was we weren... [ More ] |
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