Gold Star Transport  | |
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Have your own experience with Gold Star Transport to share? Click Here to add a review. Overall Rating (Last Two Years*): 
149 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
Gold Star Transport reports that they have an average of 500 customers per year. Currently, this site has 57 reviews posted by individual customers for the past 365 days. So approximately 11.40% of Gold Star Transport customers have posted a review.
This means that 88.60% percent of their customer’s opinions are not represented on this site. |
| Auto Transport | | Goldstar Transport (Ellen Kealy in particular) provided great service in relocating my dad's automobile. I hadn't ever used a transport service and did not have any recommendations to go on. I filled out a bid request on a website and received many e... [ More ] |
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| vehicle shpment from Utah to South Dakota | | I had excellent luck with Gold Star Transport! Rich kept me informed at all times. They moved my vehicle super fast! This is an honest company that you can trust! I tried others, don't make that mistake, go with Gold Star!
Thanks Guys! [ View ] |
|  | | Brandon | | 7/26/2010 11:13:00 AM |
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| mercedes benz cl 63 enclosed | | I buy and sell high end cars on a weekly basis i call Ellen to get all my transport done on time in perfect condition i trust gold star transport to ship all my customers cars on a moments notice they have repeatedly performs well and done their job... [ More ] |
| | | kevin | | 7/26/2010 10:21:00 AM |
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| Gold Star Transport First Class from contact to delivery | | Gold Star Transport went the extra mile on every aspect of our experience, from start to finish. I have only the best to say about Ellen and Richard Kealy at Gold Star. Ellen called me when I requested a quote and she was thoroughly polite, honest, k... [ More ] |
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| Great service! | | Quote was competitive (not the cheapest) and the follow-up after initial contact was excellent. Their network of truckers made first available day pick-up possible. Driver was communicative about delivery time. Richard and Ellen were available on ... [ More ] |
| | | Dan W | | 7/24/2010 11:09:00 PM |
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| review | | signed a contract for a certain price including a military discount and as the time approached they said they couldn't do it for that price in my timeline so I'd either have to pay more or have it shipped at a later date. scheduled delivery was the 1... [ More ] | | Good morning everyone
I have to respond and place the facts before you so hopefully you can fully understand the position I was put in by this client and how I did my best to make this move seamless as I always do.
The original price quoted was for a mid size car which the client changed to an SUV thereby increasing the carrier price. This is a direct quote from the carrier and has nothing to do with my company . SUVs are always listed as more money by every carrier .
The client did not like the increased price and then requested a military discount as her daughter is in the service. I said we would do our best but that may not be possible.
I have and always will support the military applying a discount when at all possible those that have done business with me know I have donated my time and never charged any money for our soldiers deployed but please dont insist on a discount if youre not really needing one. Its a bit disrespectful to those that are and truly do need our help. Moving to New Jersey does not qualify.
Trying to meet her request to be picked up on and dropped off on a specific day I was able to secure a carrier at the increased price all of $50.00 due to it now being an SUV . Mrs Merrigan who is not my client her daughter is called screaming at us that we were holding her hostage and how dare we not honor our pricing. I was simply shocked at her manner but calmly explained to her that the carrier requested the additional 50 for it being an SUV and yet she was not obligated to accept that particular carrier and I would continue to look for another carrier. In fact if she would like I would cancel the entire contract and she could use another company if she wanted to. She insisted on this particular carrier because he was able to meet the time constraints and at that time I knew there was no point in continuing with her.
At this point I gave her all the carrier information and told her she was free to continue on her own but not as my client. She made all the arrangements with the carrier and accepted responsibility of acting as her own broker. I never charged her credit card and never continued on as her broker.
There are some in this world who will never be satisfied no matter how good of service they are provided. They will always seek out a discount or a dispute. For those of you that dont know I work seven days a week and Im always professional even outside of normal business hours. I go a great distance for my clients as each and every one of them is a direct reflection on myself and my company.
You can read that in all the prior reviews I am proud of. I wish you all a good day and remember to take good care of the hard working carriers and brokers that are doing their best for you every day.
Ellen Kealey, Gold Star Transport
919-763-9692
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| great service | | I was very pleased with the attention I recieved from Richard Kealey throughout the entire process. He worked hard for me to find a carrier that was able to meet the price I wanted to be at and also in the time frame that I needed the car picked up a... [ More ] |
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| Excellent customer service ! | | If you are looking for a very attentive, reliable, quality service, when it comes to transportation of a vehicle, look no further.
I have worked with Gold Star Transport, twice in the past several month and have received 5 star service. Happy cust... [ More ] |
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| Excellent Service | | I chose Gold Star after my previous choice failed and told me that they did not have a carrier for me, although I reserved 30 days in advance. I only had a couple of days before my relocation from PA to NV, and Ellen found me a carrier within a few ... [ More ] |
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| Rush Order/Excellent Service | | I found out I was hired for a new job in another state and needed my car shipped 2 days later. I called about 10 different companies and told me that my car would not be picked up for up to a week and another 2-5 days for delivery. Then I called Gold... [ More ] |
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| Goldstar | | Ellen was especially helpful when I called. I was disappointed with the company I tried before calling her.It was 8 days and no driver assignment. So I called Ellen and went with Goldstar. She got it assignned the same day and that was with me callin... [ More ] |
| | | Rocco Calautti | | 6/23/2010 10:06:00 AM |
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| Great transport service | | Our experience with GOLDSTAR was awsome. We are moving from the northeast (NJ) to Arkansas and I have an obsession with Chevy 4X4s. So not wanting to lose everything I have invested into my 2 Chevy fullsize Blazers we decided to transport them. Ou... [ More ] |
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| Good and reliable service | | Cost was in the middle of the qoutes I had received. Pick up and delivery were on time. Car arrived without any problems. The transport truck was new and the driver was polite [ View ] |
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| perfect | | I had no problems with this company and I recommend gold star transportation over any other company.I will definitely use them again.gold star transport customer service was outstanding and very helpful and honest.they are the best in the business in... [ More ] |
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| Excellent service from beginning to end | | I had never shipped a car before and I must admit that I was very apprehensive about doing so. I had heard that the auto shipping business was a racket and had read many nightmare stories on the internet that had me worried, to say the least. I tend ... [ More ] |
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| Delivery of Vehicle | | Goldstar Transport Company exceeded my expectations. I was very concerned about the pick-up and delivery of the vehicle and was going to make the trip myself. Then I contacted Ellen at Goldstar Transport Company and was assured that the transaction... [ More ] |
| | | Keith | | 6/15/2010 3:16:00 PM |
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| GMC Florida - Michigan | | Ellen provided excellent service and consistently returned phone calls in a timely manner. She handled all of my concerns and responded to all of my questions. She was very knowledgeable about the industry and was and about my chances of securing a... [ More ] |
| | | shakaye | | 6/14/2010 10:16:00 PM |
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| Great Service, Very Impressed! | | After thoroughly searching around for a company to ship my car from NC to ME, I ran across Ellen's name from transportreviews.com, which had only good things to say about her and her services. I can vouch for those reviews personally. From the start... [ More ] |
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| Car Transport From Florida to NY | | Gold Star Transport was professional, yet personal in their attention to our needs. They worked within our pick up and delivery times.They kept tabs via phone with us every step of the way when JR Transport had the car. We will use them- and JR Trans... [ More ] |
| | | Chris G | | 4/26/2010 5:13:00 PM |
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| Car Delivery | | The car was picked up for me in Missouri on Wednesday. It arrived in Florida on Friday morning. The driver (Terry) kept me informed, was very prompt, and delivered the car within 1.5 miles of my home. I would definitely use this company again. No dam... [ More ] |
| | | Ken Toedebusch | | 3/28/2010 10:57:00 AM |
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| 1997 MG delivery | | Our car arrived in good condition, most happy with delivery as it was a collector car, was well taken care of during shipment, thanks for all the help and personal care. [ View ] |
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| Happy North Carolina Customer | | I was devastated when i totaled my car on vacation. I had to leave it behind in South Carolina when i went home to North Carolina. As I went through the process of figuring out what to do with it I had to deal with one rotten company after the next, ... [ More ] |
| | | Tiffany | | 3/20/2010 11:14:00 PM |
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| Goldstar | |
I was very pleased with the Goldstar transportation service. They were professional and very helpful. They had excellent communication and responsiveness. In my view, Goldstar is an outstanding value in automotive transportaion. I recomend ... [ More ] |
| | | Chuck | | 3/18/2010 4:43:00 PM |
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| Everything was excellent, good employees, thanks! | | Easy to work with, customer service is A+, absolutely no complaints, dispatcher always called with any questions or on updates and driver was very pleasant and careful not to damage anything. Probably the best regarding rates and overall performanc... [ More ] |
| | | Vicki | | 3/11/2010 12:22:00 AM |
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| 2001 Ford E Series van | | We purchased this vehicle on E-bay to convert to a special needs unit by installing a lift for our 15 year old son in wheelchair. After purchase, I went on internet and received several quotes in which some were around $75.00 higher to twice the amo... [ More ] |
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| Gold Star Transport Is The Best | | I had never shipped a car before so I was a little skeptical when proposals started filling my email box. Honestly, the one from Gold Star was one of the lowest and I called them expecting the worst. It was anything but. Great customer service, fr... [ More ] |
| | | John | | 2/26/2010 8:03:00 AM |
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| AWESOME SERVICE AND TRANSPORT! | | Well, all I can say is WOW! This company really has their stuff together! Rich over at Gold Star really took care of me. He called me very step of the way notifying me of everything that was taking place. This company deserves 5+ Stars for the prompt... [ More ] |
| | | Cavan | | 2/25/2010 6:06:00 PM |
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| Happy Customer | | What can I say but great service. We worked together dealing with busy scheduels and bad weather. Rich and Ellen were a pleasure to work with, especially after trying a non professional broker before I went with Goldstar. They gave us a very competit... [ More ] |
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| Classic Car | | I tried several other companies, but was unable to get an enclosed transport for my classic MG. Gold Star arranged the pick up and delivery was prompt and efficient. The Driver was polite and professional. The only "glitch'" was we weren... [ More ] |
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| Happy Boston Customer | | When I contemplated shipping my car, I had no idea who to use. I relied on the reviews that I found online. All but one had pros and cons. Goldstar actually had reviews right on their website and were all positive. They had 100% customer service ... [ More ] |
| | | Happy Boston customer | | 2/10/2010 6:39:00 PM |
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| GoldStar Transport | | Easy to deal with. The pickup came about three days after contact and delivery was three days after that. There were no add on charges. The car was undamaged. The driver did a walk through. Everything went without incident and the cost was vey reaso... [ More ] |
| | | Jerry | | 1/28/2010 8:21:00 PM |
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| Review of Gold Star Service | | My experience was fast, polite and very satisfying. Ellen Kealey and her husband went out of their way to keep me informed and find me a covered carrier with a very experienced driver for my Thunderbird. The drivers were most professional, congeni... [ More ] |
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| Great service | | Good service... Have given the best experience... Shipped my Lexus with them... Awesome customer service... they have kept me posted updating where my car is when could I expect it to be delivered.... Will contact them again if i need to ship my car ... [ More ] |
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| California to Jersey | | I am very impressed with the level of service from Gold Star they transported my ford from Walnut Ca. to Jersey in the best time and at the best price. They go above and beyond for their customers I would recommend Gold Star to anyone looking for a g... [ More ] |
| | | Billy | | 12/17/2009 9:23:00 PM |
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| Golf Cart to Florida | | This was the most positive experience! On a Sunday I decided it was time to ship our golf cart to my husband in Florida as he had no transportation there at all; this golf cart was just sitting here in the garage. I called Gold Star, spoke with a v... [ More ] |
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| excellent service | | excellent people to deal with A++++++++ will use them again next time
will refer to people item was receved in a excellent condition................................. [ View ] |
| | | Susan Villanoz-Chua | | 12/6/2009 5:25:00 PM |
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| Great Job GOLDSTAR!!! | | This was my first experience with shipping a vehicle across the country. When I put the request to receive a quote, I received a call from Gold star Transport Company within ten minutes; and this was on a weekend. This was impressive, I enjoy having... [ More ] |
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| car transport | | My car was transported from San Jose, CA to Seattle, WA. I confirmed my order on Friday. I was told that for an extra $50, my car would be picked up in 1-2 days, which I paid. It wasn't picked up until Monday. (In the meantime, my car was towed f... [ More ] |
|  | | kathyaa | | 12/1/2009 9:14:00 PM |
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| auto transport | | my name is jessica, i was moving. from florida to new-jersey.at that time i was researching online for the best possible deal. the first call i received from bruce agosto on a sunday was the answer.it was a very plaisant experience, the transporter w... [ More ] |
| | | jessica, saincy | | 11/29/2009 8:43:00 PM |
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| Would Use Again | | Doing business with Gold Star was a pleasant experience. Thank you Bruce for putting this delivery together. Although the pickup and delivery were not as promised, I can appreciate that driving a truck around the country must have its challenges. ... [ More ] |
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| Comments | | After three long weeks waiting for another transport company to get our truck back to Phoenix, We contacted Gold Star Transport and our truck was delivered with in 2 days!!
I want to thank Andy and Bruce for their professionalism and friendly servi... [ More ] |
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| 2004 MITSUBISHI ECLIPSE | | My experience with Gold Star Transport was nothing short of excellent. From the very beginning, everything was handled in a very professional manner and dealing with Ellen Kealey was a pleasure as she was the only person that was truly interested in ... [ More ] |
| | | Penny | | 11/13/2009 10:33:00 AM |
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| Gold Star Transport | | Great job of Bruce at Gold Star Transport. Got me hooked up with the hauler, Timberwolf Transport, who picked up my 1948 Ford show car in Fremont, NE on the estimated load date and delivered it to my house in New Glarus, WI 33 hours later. I'm abso... [ More ] |
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| Goldstar | | Goldstar picked up my highlander and Boston and delivered it to Florida on time and at a great price I was in a rush because I was being transfered to Florida and they came through I had only 1 day to get the car picked up and this was a very stressf... [ More ] |
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| Goldstar Transport Company | | Goldstart Transport Company was easily accessible. We were given a quote over the phone right away. The price was alittle higher than two other quotes we recieved, but the turnaround time was worth the extra cost. The pick up date was the same day... [ More ] |
| | | Ryan | | 10/22/2009 10:40:00 AM |
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| Awesome!!! | | So I finally decided to get an old Cadillac. Something I have wanted for a while. I found one on EBAY and really liked it. I was hesitant because I didn't want to deal with the hassle of picking it up and arranging flights and so on. I went onlin... [ More ] |
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| Gold Star | | Gold Star Transport gave me all the help and patience I needed I was uncomfortable giving out my credit card till car was picked up because of another company last year who abused my credit card. I talked to Richard and he told me not to worry they w... [ More ] |
| | | Billy | | 10/19/2009 10:58:00 AM |
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| Goldstar Tranport | | Goldstar came back with the best priced Quote for transporting a vehicle from Los Angeles to the Midwest. Ellen@ Goldstar was very professional in the E-mail & telephone converstaions, letting me know exactly what to expect in times and charges.
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| | | Dale McMillin | | 10/19/2009 10:26:00 AM |
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| My Dad's Truck | | I called to get my dad's truck moved from California to Maine and although the price was higher than expected they got the car here in great time the driver was very nice and took care of my truck I have never transported a vehicle and read some of t... [ More ] |
| | | Brandon | | 10/16/2009 11:15:00 AM |
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| Great Falls | | Gold Star got our church van from great Falls when nobody else could there where 3 other companies I called and Gold Star produced I learned from Ellen that price is what counts and when the price to the driver was good they got it done definetly no... [ More ] |
| | | Jessy | | 9/18/2009 10:58:00 AM |
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