Freight Center  | |
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Have your own experience with Freight Center to share? Click Here to add a review. Overall Rating (Last Two Years*):  
41 ratings & reviews posted
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| Over Charged | | Quote was for 280.00. Great I thought. 5 months later they send me a bill for 550.00 additional charges because I was 104 lbs. over the estimated wt. Which was reduced to 185.00 after I told them they were crazy. They said if I didnt pay they would t... [ More ] |
|  | | peety tweed straw | | 5/17/2013 1:27:00 PM |
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| DESTROYED FREIGHT | | Freightcenter.com hired idiots to truck shipments and when the items are damaged they give you .10 per pound of the unit.
We purchased a $5,000 fridge that came in damaged from a careless forklift driver and we received a $52 check. Meanwhile, i... [ More ] |
| | | gcimino | | 4/17/2013 2:04:00 PM |
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| Shipment | | Sarah Wear at Freight Center at Ext 1012 is great. She provided a fantastic service for me several times and that is why I keep going back. DO NOT CHOOSE OPTION Wilson Trucking OR YOU WILL BE VERY, VERY, SORRY. They are always the cheapest but they d... [ More ] |
|  | | Jimmy | | 4/2/2013 12:04:00 PM |
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| Absolute FRAUD | | Phil from FreightCenter contacted me about an hour after I'd been looking for a carrier for an LTL shipment. He quoted a fair price, I accepted, he said he would send me a bill of lading by email to take to the drop off point. Averitt trucking was ... [ More ] |
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| Shipped Books | | I was looking for a way to send 11 boxes of books to my son in California and discovered Freight Center Transportation on line. I submitted my information on line and received a quote. I was still shopping with others that advertise on TV when Alle... [ More ] |
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| www.FreightCenter.com is FRAUD. STAY AWAY | | www.freightcenter.com is FRAUD. Shipper weighted each individual boxes to be hundred percent sure that the weight is accurate to ship with this company. In fact, we gave over 30 lbs to be on the safe side since a wooden pallet was used.
Now the c... [ More ] |
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| Trucking | | Our client ordered some bulky merchandise but the factory we used did not offer trucking as an option for shipment. The UPS quote I received was very high. I called Sarah at Freight Center, explained the situation and she came back with a quote that... [ More ] |
| | | Paula Longo | | 3/14/2013 1:48:00 PM |
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| Not accountable for neglect | | )Agents are very nice, but once you have an issue you cannot talk to the resolutions department and they will not make an effort to set things right.
Summary - There is no ability to get a refund for poor service or direct damage to your items - e... [ More ] |
| | | Steve | | 3/13/2013 5:40:00 AM |
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| First time freight shipper | | This was my first time to ship something by freight, and Casey Marchetti made this otherwise complicated transaction simple and pleasant for me. I first tried to do it online, but there were areas of information requested that I did not understand. C... [ More ] |
| | | John Cook | | 1/5/2013 10:46:00 AM |
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| Great experience | | Ive shipped w freight center 5 times or more and everytime Ive gotten the cheapest quote around leaving me with maximum profit. Shannon Donahue my agent has been very helpful and shes quick to email back with answers to my questions. I will def use a... [ More ] |
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| | | Lindsey Rosenberg | | 12/17/2012 2:18:00 PM |
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| Cross Country Shipment | | One special note that was not allowed for in the review form, was that to save some money, I delivered the packages to the freight facility in NJ and picked the shipment up at the freight facility in CA.
My delivery was not till 3pm on the 13th of t... [ More ] |
| | | Carl | | 12/6/2012 12:43:00 PM |
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| Made claims of overweight months after service rendered | | Company sent an additional bill claiming large weight discrepancy two and a half months AFTER the shipment was picked up. Never was given the opportunity to view the carrier's scales about the alleged overweight. I will not do business with Freight... [ More ] |
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| Very helpful customer service rep | | Sarah is one of the most helpful and down to earth people I have dealt with in business. She did everything she could to resolve my unusual shipping request. She was upfront about the complexity of what I was needing to be done and walked me throug... [ More ] |
| | | Kacey | | 11/29/2012 2:40:00 PM |
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| SERVICE & CONFIDENCE | | Looking to ship a mattress from Reno to North Carolina I came upon Freightcenter.com. Michael Hoxie answered every question I had and gave me confidence in his company and their ability. We will be shipping with them because of him. [ View ] |
| | | Paul | | 11/29/2012 10:31:00 AM |
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| as advertised | | I was told that Freight Center would take care of all of the details of my shipment. And they did. I just gave them the details and all was done. Very friendly and professional. Communication was prompt and accurate. They made it easy. [ View ] |
| | | Clayton | | 11/26/2012 4:32:00 PM |
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| Shipping | | Freight Center has provided us with excellent customer service and unbeatable rates! They have changed how we ship our products. [ View ] |
| | | Mike Llewellyn | | 11/26/2012 11:54:00 AM |
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| Harley Davidson | | They picked up and delivered my motorcycle as promissed. I could track the shipping as it progressed. The communication was excellent. I will use them again for any shipping needs. Thanks, Richard. [ View ] |
| | | Richard D | | 11/21/2012 11:30:00 AM |
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| service | | Lindsey is the best, She makes all my shipping solutions very easy. She always has the answer to any question I have. Ms Winters is a valuable asset to freight center.
You have reasonable rates. the carriers you use are also professional and make de... [ More ] |
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| Great company, great service | | I have been working with Shannon Donahue at Freightcenter for over two years. Service isabsolutely. And, we have saved about 40% on outcosts with Freightcenter.com [ View ] |
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| Freight Center | | We have been using FreightCenter.com for out shipments to Georgia. It saves us the hassle of shopping around for prices. To date wer havent had any problems with service, shipment or price. [ View ] |
| | | High Tech | | 11/12/2012 3:07:00 PM |
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| excellent service | | I have never had to book a freight transport before, so I had know idea what to do. I called freight center and was answered by Erin. Who made the process flawless. she was informative and kind and made this effortless on my part. I will in the futur... [ More ] |
| | | Cheryl | | 11/9/2012 10:41:00 AM |
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| RIP OFF!!!!!!!!!!!!!!! | | Quoted $235 and 2 weeks after shipment they charged my card AN ADDITIONAL $298
Thats a total of $533!!!!! Thats 127% higher than the original quote!!!!!!!!!!!!!
They claimed I didn't use the correct BOM and the class changed from what they quo... [ More ] |
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| Customer Service Was Beyond Excellent | | This was our first time as a company using freight shipping for a new project we are putting together. I had little information when trying to obtain quotes online but after registering Erin an account manager contacted me and walked me through every... [ More ] |
| | | William Winters | | 11/7/2012 2:41:00 PM |
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| Outstanding service | | Without a doubt, the smoothest and finest shipment experience ever from initial contact to final follow-up on shipment return (show materials). Will do business with FrieghtCenter whenever possible. Thank you Trey for all your concerns. You obvio... [ More ] |
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| Excellent shipping service | | The service was excellent; you handled my shipment perfectly and worked with my shipper to meet his needs as well. The shipment arrived Tuesday – in perfect shape! I will most certainly use your services again; I am extremely pleased with the... [ More ] |
| | | G. Buchwald | | 11/1/2012 2:27:00 PM |
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| Scam Artists | | Do Not Use This Company.
You Will NOT Get Your Items On Time, If At All.
They Will Promise You The World, And Deliver Nothing.
STAY AWAY !!!!! [ View ] |
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| BIll of Lading | | Got quote from website, booked service and paid $185.62 by credit card. The BOL was e-mailed to me in Idaho. Forwarded BOL to Iowa to point of shipment via EBAY seller contact. BOL was censored out of communication by EBAY. By the time I got that new... [ More ] |
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| My Antique Curio Arrived Smashed - Ruined! | | It took over a month to receive family Antique furniture shipped from California. Freight Center ASSURED me the items would be blanket wrapped and packed safely. One item arrived in okay condition, but our family's antique curio cabinet was smashed... [ More ] |
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| Bait and Switch | | FreightCenter.com was all peaches and cream upfront when explaining their capabilities, options and costs. After lulling you into a sense of complacency- assuring you of their expertise- and you have let go of your money for services YET to be rende... [ More ] |
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| My experience | | I use them all the time. Pricing is good. Customer service is good. I have had a few late arrivals in the past but this is the nature of the beast. It happens. Goods are being transported on public highways that are located in a country that has a te... [ More ] |
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| WORST SERVICE I EVER GOT | | Would never use this carrier again! First of all they are mostly a broker and channel their deliveries thru other carriers, in my case they used R+L Carriers. Shipped my brand new 17 FT Kayak. I packed it very carefully with buble wrap and heavy cart... [ More ] |
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| FREIGHT CENTER = Scam, Item "Missing", Refund Not Offered | | I used Freight Center to ship a large, industrial mailing machine from Staten Island, NY to Detroit. The service was great until the shipment was picked up. Shipment was not delivered in the guaranteed time and was in fact was lost in transit. Origin... [ More ] |
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| Rug Shipment | | This was maybe the worst service experience of my life. It would take a book to describe all the screw-ups, but here are a few: Two scheduled pickups never occurred, and I had to wait at home both times. No one called to say they would be late or ... [ More ] |
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| Buyer Beware | | Freight Center is the WORST! Had a cross country shipment arranged thru them using YRC as the carrier. Damaged goods arrived late, with half the shipment missing. Mirror box laying flat on a skip jack as YRC, the shipper delivered to my sidewalk. Sec... [ More ] |
| | | D. Kaproff | | 9/20/2011 4:26:00 PM |
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| FreightCenter Sucks!!! | | DO NOT USES THESE GUYS!!! Shipped my stuff Monday, promised to get it to me Friday. Come Friday, stuff is not here yet, and they promised to call me back the next week. I kept calling them every day until the following Friday, with promises made ever... [ More ] |
| | | Pissed Off | | 9/9/2011 5:35:00 PM |
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| Damage | | They rolled my engine in transit causing $700 in damage and now refuse to pay for damages. I provided them with proof of what the engine looked like prior and damages after, I called them the day the engine was received, there was no where on the rec... [ More ] |
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| FREIGHT CENTER.COM | | This was by far one of the worst companies i've delt with. On two seperate occasions they never showed for the pick up of our freight. IN addition, they never even called to let them know the would not be showing. This wasted over 10 hours of thes... [ More ] |
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| Shipped to the wrong place | | These people will not returns calls and you will never get their custom service department. I have tried for 10 months to dispute this as I had to hire a truck to go pick up my shipment that never got to where it was to be shipped. You have many opti... [ More ] |
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| Shipment Never Went | | On 6/13/2011 I made arrangement to ship two pieces of furniture back from Minnesota to Texas. The person I spoke to was Ryan. After I filled out the information I received a quote. I selected the carrier. The next day received a call from Ryan. He st... [ More ] |
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