FHT Auto Transport, Inc.  | |
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Have your own experience with FHT Auto Transport, Inc. to share? Click Here to add a review. Overall Rating (Last Two Years*):  
54 ratings & reviews posted
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| Use a GPS | | The good:
Car was undamaged.
Driver knew how to drive my car, a 2012 Nissan Leaf. It is different than many cars to drive.
The bad:
Car sat in a terminal for a week prior to being put on the transport.
Driver got lost. I had to guide him in. G... [ More ] |
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| great service | | Dropped the car off to them since their location was within 15 minutes and it fit our schedule better with the rest of our move going on. Dropped the car off on a Monday morning in SoCal and had the car delivered on the following Wed. There were no i... [ More ] |
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| Excellent Job FHT!! | | Susan and the team at FHT Auto Transport run an honest and professional operation. I would defintiely use them again. [ View ] |
|  | | Glenn Tomasyan | | 12/30/2011 12:22:00 PM |
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| not a scratch and on time | | I used a broker, Joe Gallo of Assurance Auto Transport to set me up with FHT. Joe was excellent and explained everything and FHT was excellent! I spoke to Susan the most at FHT and she is wonderful! When my car came off the truck it was exactly the... [ More ] |
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| Reliably!!! | | My name is Sherif, i use FHT to transport a car from LA to NJ and the car did't only get here safely but also on time. If you are thinking of transporting a vehicle across town or state and you are currently looking for a reliable and trust worthy fi... [ More ] |
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| FHT Auto Transport | | Our auto transport broker (Kensington Auto Transport LLC) contracted with FHT Auto Transport to move my 1971 BMW 2800 CS from Maryland to Arizona. I had the pleasure of dealing with Susan at FHT Auto Transport and she carefully went over all steps of... [ More ] |
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| Auto Transport | | I was assigned to FHT Auto Transport by a broker. Susan then called me and we went over details of the move and she was very helpful. Then, a cancellation occurred, and so they were able to ship the car sooner than expected. The driver picked up th... [ More ] |
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| shipping car to Arizona | | The car was picked up on the day it was supposed to and delivered to Arizona the morning that we arrived. It took 7 days. I have used other carriers and they have taken between 2-3 weeks to get the car to Arizona. This was a pleasure. [ View ] |
| | | Steve | | 11/7/2011 1:30:00 PM |
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| Trip | | Uneventfull, on time,polite driver. What more is there? Good Reviews Might Include:
Facts about experience with this company
The price of the transport
Information about damage and the claim process
Time line of events including time for pic... [ More ] |
| | | Calvin Bell | | 11/1/2011 7:45:00 PM |
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| Wonderful Service | | The services of FHT auto transport are awesome. The customer service is very courteous and they help you all the way through to the end of your transaction. I called Arman many times at different times of the day and he was always available and answe... [ More ] |
| | | Farnaz Amini | | 10/24/2011 5:03:00 PM |
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| Second Time Was Very Good | | I decided to use FHT a second time and was happy with both the service and attentiveness of the team. My driver was exceptionally nice, professional, and courteous. He called regularly with updates and kept me informed at all times. The car arrived j... [ More ] |
| | | Coastal Shipper | | 10/21/2011 11:34:00 AM |
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| Great, Honest Service (Rare These Days) | | I'm very satisfied with our car shipment from New Jersey to California. It took 1 week (exactly what I was told), arrived in perfect condition, and made the move much easier for all of us. During the week of transport, we were always in contact with ... [ More ] |
| | | Ryan | | 10/17/2011 11:39:00 PM |
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| Great Experience | | Overall, things couldn't have gone more smoothly. Getting everything arranged was easy. The cost was very reasonable. I was notified at every step of the process (pickup, delivery, etc). I would definitely recommend FHT to anyone looking to have ... [ More ] |
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| Fast delivery, Good customer service | | Mr. Javier provided very good customer service over the phone, he always answers the phone very quickly.
The driver who picked up my car was Mr. Hamid, he is a very experienced driver and a very nice person. My car was very well taken care of du... [ More ] |
| | | Weina | | 9/23/2011 3:38:00 AM |
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| Not very curtious | | The office staff was not very curtious when we called for information after the first contact, actually they were quite rude and very short with my daughter when she was trying to find out when they were coming for pick up. The driver told her he wou... [ More ] | | We always mention in our conversation with customer as well as in our written contract and the email we send to customers that delays may occur. We also give drivers # and explain to customer that due do the fact that we cannot predict weather and traffic conditions, and sometime truck problems, we ask customers not to sit home and wait for driver. Instead check in with driver on the first hour of the 4 hours of window to confirm pick up time. We did inform this customer as soon as we found out about the one day pick up delay. Its not only one car we transport on our trucks there are multiple pick up and drops. If something goes wrong due to any of the factors mentioned above, it will effect everyone. As a courtesy we inform everyone on that truck for that day. As far as the delivery, We use a subcontractor to bring your car to your place with a smaller truck so that you do not need to meet driver elsewhere. We had given you the Terminal info for you to check with them since we do not know there schedule and also because your car delivery was on Monday 9/12 and our office is not open over the weekend. We think this rating is not fair. [ view ] |
|  | | Lyle Ferguson | | 9/19/2011 5:54:00 PM |
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| I was happy with the service | | I had a great experience with this company. This was the first time I was transporting my car.
I did speak to Arman and he made me feel confident about my choice in FHT Auto Transport. He answered all my questions. I looked them up on Transportre... [ More ] |
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| Good Service | | Thank you for your good service. The pick-up and drop off happend very smoothly. Good customer service too. [ View ] |
| | | Mohsen Parsa | | 9/9/2011 10:18:00 PM |
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| wonderfull service | | I used this company to ship my daughters car ,car was piccked up on time and delivered early in perfect codition,price was very reasonable.Iam very pleased with their customer service .Iwill use this company again and again .thank you FHT transport. ... [ More ] |
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| Wonderful Service | | FHT auto transport is a great company to do business with. FHT was prompt and their delivery was early and my car arrived in perfect condition. I am moving again and plan to use this company.
Honest, capable and affordable service!
Thank you FH... [ More ] |
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| rating | | The experience was positive. It was picked up at a Walmart close to my house in CA and was delivered to FL to a local shopping mall very close to my home. It could not be delivered to my door since the roads were not wide enough for the transport to ... [ More ] |
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| I reccomend | | Had my car shipped from New York to Cupertino CA. As promised by FHT the car was shipped in 10 days. Customer service was excellent on the phone: i was informed about when my car will be picked up and what the status was along the way and when I will... [ More ] |
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| wonderful experience | | I was excited to get a call when my vehicle got to the east coast from California. My car got there earlier than I expected and that helped me save money on renting a car, in other words FHT saved me money. I thought the price but with the high clas... [ More ] |
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| Review | | I was very happy with their service. Everyone was nice and helpful on the phone, eventhough they returned my phone call the next day, I was very happy with the whole process. I recommend anyone to use them because of great service and to avoid the m... [ More ] |
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| Great Service..... | | Everybody was very friendly and helpful. The whole proccess was very fast and easy and the rate I was given was by far the best one! Let me make it easy for you: Great Service, Wonderful Experience and a Great Price!!!!!!! I highly recommend FHT Auto... [ More ] |
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| rating | | I first used FHT in October2010 through a broker to transport a 2004 camry from sandiego to maryland. I was contacted by arman and given all the information that I would need to get my car ready for transport, along with the driver's name and phone n... [ More ] |
| | | HAMID TAHERY | | 8/15/2011 4:37:00 PM |
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| TERRIBLE COMPANY | | DO NOT USE FHT AUTO TRANSPORT.
They added 640 miles onto my car on a 2700 mile route between New Jersey and Los Angeles. Uncooperative and unwilling to supply us with the paperwork to file a claims, they essentially robbed us of the car's value. T... [ More ] | | We transport cars on our car carriers and do not drive them. The millage was read to our driver at the time of pick up. Thus, customer assumed that we drove his car. It was our drivers fault to trust customer and did not look to confirm the millage. It is imposible for our driver to drive the truck and customers car. Cars are loaded on to the truck at the origin and gets of loaded at the time of delivery. [ view ] |
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| Once Again Excellent Service | | This my second time using FHT to transport a vehicle cross country. I have nothing but good things to say about this company and plan on using them again in the future. My Volvo station wagon was scheduled to be picked up on the 21st of June. Unfortu... [ More ] | | Thank You so much for the review. [ view ] |
| | | Ronye | | 6/30/2011 5:45:00 PM |
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| Awful service | | Worst service ever. Would never use again. A week late, no one ever returned my calls. Told manager that I was displeased with the company and he argued with me and hung up. Truck broke down twice, no one called to inform me. Time of delivery between... [ More ] |
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| Great Service | | I first used FHT in October2010 through a broker to transport a 1997 Prelude from Maryland to San Diego. I was contacted by JoAnn and given all the information that I would need to get my car ready for transport, along with the driver's name and phon... [ More ] |
| | | Ronye | | 6/16/2011 2:23:00 PM |
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| Overall impressions | | Overall very satisfied with experience.
I had heard of some bad stories with other companies but my experience with FHT was very good from the onset.
All personnel made every effort to be accommodating and although the pickup was a little late it w... [ More ] |
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| Do NOT USE! | | The driver said he would call me 24 hours in advance before he came to pick up my car and never did. He called me when he arrived to the pick up site and was waiting for me because I was 30 minutes away from the pickeup. Once he took my car he said h... [ More ] |
| | | Courtney | | 5/9/2011 3:07:00 PM |
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| damage | | My problem started with this company before they load my truck on their truck it should have been a sign to me not to allow this company to move my vehicle. The day before they were going to pick up my truck I received a call saying between 1-3 pm t... [ More ] |
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| Third time using this company | | I loved working with this company! This is going to be my third time shipping my car cross country with them and they have been great with my car every time.
My car has always shown up early and there has never been any issue with the condition o... [ More ] |
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| transporting car from MD to AZ | | The experience was positive. It was picked up in front of my building in MD. and delivered to AZ to a local shopping mall very close to my home. It could not be delivered to my door since the roads were not wide enough for the transport to manipul... [ More ] |
| | | JOYCE SUSSWEI N | | 4/7/2011 1:52:00 PM |
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| 2007 Camry | | Car was picked up on time from my front door, and delivered to my front door. I found
the office staff and drivers to be courteous and as helpful as possible to assist me with
the pick up and my plane departure time. On the delivery day, the driv... [ More ] |
| | | Kay Klein | | 3/24/2011 10:20:00 PM |
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| Excellent Service | | This is the best transortation company I have ever used and I have used many of them. They are honest, on time and they do what they say. I would recommend them to all my friends and family. [ View ] |
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| Suggestion | | FHT was okay. The pick-up and drop-ff drivers were very efficient and handled my car with car.
I do think, however, it would help for them to better gauge pick-ups times. There was a lot of back and forth between me and the carrier. They might... [ More ] |
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| Car Shipping CA -> NJ | | Professional! Wish had known FHT without going through an angency.
Was confused with tracking numbers. But everything turned out ok. Pickup time was scheduled immediately. Was very satisfied.
Driver's direct number was provided. Easy to track ... [ More ] |
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| Excellent Service! | | Had my car shipped from New Jersey to Phoenix Arizona. As said car was shipped in 8 days. Customer service was excellent on the phone regarding car location, supplying contact details of the driver. Would recommend anyone to use this company. [ View ] |
| | | Alex | | 2/27/2011 10:55:00 AM |
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| 2008 RX-8 - Coast to Coast | | Auto arrived 3 days early...communication was great! Would highly recommend! My car was exactly as expected - and they coordinated a pickup with a neighbor only 5 blocks away. My car was unloaded in less than 10 minutes. [ View ] |
| | | Stephen Parks | | 2/25/2011 10:28:00 AM |
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| Very content | | Would like to thank all (Leo,Joanne,and the driver Perviz) for the courteous, and continued communication provided throughout the whole process of moving the vehicle from Coast to Coast. The times for pickup and delivery were completed as specified.... [ More ] |
| | John P. | | 2/22/2011 8:33:00 AM |
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| Review | | They had such a great customer service.
I was really satisfied with all of their services.
They got everything that I was expecting. everything came at the time that I was expecting them, and they managed everything beautifully. [ View ] |
| | | Golsa | | 2/14/2011 11:24:00 PM |
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| Shortest notice and time restrictions - Perfect | | On a monday night I looked at a car some 260 miles from home and bought it with a small deposit. The seller was difficult. It had to be done his way or not at all. The car needed to be picked up 44 hours later on Wednesday at 3PM. Between these hours... [ More ] |
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| FHT auto transport review | | Just want to say thanks to fht auto transport for delivering my two vehicles from maryland to california 2005 scion tc and 2005 lexus is300 they are by far the best in customer satisfaction and best price around. did not have to worry about a thing w... [ More ] |
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| Excellent service | | Company was recommended to me by a friend who used them and had a good experience. It was the same for me.They were extremely through in explaining everything, pick-up and delivery was as promised and great customer service from both Susan and Joanne... [ More ] |
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| I Highly recommend this company | | I will always use this company for my future transportation needs. I had many times before transported my cars from NY-AZ and probably used 5-7 cars, but by far FHT Auto Transport was the best of all so far. They were extremely good in explaining the... [ More ] |
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| Trustworthy, Helpful, Flexible | | Shipped a car to my college age son. Joanne was so informative and helpful during the entire process. Packed some of my son's valuable must haves in the car and they arrived undisturbed. FHT picked up the car on time and the pick up was easy and p... [ More ] |
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| Highly Professional | | As the receiver of five vehicles in California I was very delighted and impressed with the service of FHT. Susan and Joana kept me informed of the progress and were even able to change the destination location at the last minute. As for the driver ... [ More ] |
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| worse service ever | | this company is fraud. nobody should use this company. they did not pick the car on the day they said and it is more than two weeks now and i have been told that the car got here from new jersey to california but was dropped in a yard instead of been... [ More ] | | Please be aware that all dates and times for pick-up and delivery are estimates. We are very clear about this during our initial call to each and every customer. Furthermore, customers are notified 24 hours in advance for both pick-ups and deliveries. If you are unavailable or do not return our call, we will take the car to the terminal that is in closest proximity to the customers destination address.
We mke every effort to accomodate our customers and work with their schedules and fortunately for us, the majority of them realize that delays can occur. This is also stated in our terms and conditions. [ view ] |
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| Great Service | | I found FHT Auto Transport online since it was the most affordable company for shipping my car from Los Angeles to New Jersey. They were amazingly good; my car was picked up on time, was shipped on the day they told me that it would be and was in a g... [ More ] |
| | | bilge | | 8/22/2010 8:47:00 PM |
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