Express Auto Transport  | |
| Location: | 9772 Princeton-Glendale Rd
Cincinnati, OH 45246 |
| Phone Number: | (800)405-0914 |
| Secondary Phone Number: | (513)881-1900 |
| Website: | http://www.expressautotransport.com/ |
| Email: | service@expressautotransport.com |
| Time On Site: | 8 Year(s), 11 Month(s). Since 3/27/2003 4:52:00 PM | | FMCSA Licensing: | MC-459071 | Authority | Status | | Common Carrier | None | | Contract Carrier | None | | Broker | Inactive | | | | MC-367548 | Authority | Status | | Common Carrier | Inactive | | Contract Carrier | None | | Broker | None | | |
 View government license and insurance information. | Company Type:
(Interstate) | Company type cannot be verified...
** This information is generated by the FMCSA Information ** | | | | MISSION STATEMENT
Investing in our customer's satisfaction is the best way to maximize our success.
At Express Auto Transport, our high standards of integrity mutually benefit our customers and our business. Specifically, our commitment is:
to provide timely and attentive service through positive, proactive and honest communication;
to sustain ethical, long-standing business relationships,
to promote ongoing personal and professional continuous improvement; and
to demonstrate appreciation to those who have contributed to our success.
To our customers, vendors, and employees, we are dedicated to working cooperatively to deliver the highest quality of service possible. |
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Have your own experience with Express Auto Transport to share? Click Here to add a review. Overall Rating (Last Two Years*):  
131 ratings & reviews posted
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| car transport | | fast, efficient, pick up and delivery right on schedule
driver was friendly and courteous
car came undamaged
would definitety use Express again, have used in the past
price was reasonable
Larry was great to work with [ View ] |
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| Review | | Great job. Thank you for everything. Good communtication and the driver was informative and courteous. Thanks again.
mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm [ View ] |
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| Delivery Driver | | He took his time and made sure all was OK. Very nice and knowledgeble. He was able to tell me about the engine and the make of car he delivered in detail. He had with him the most adorable dog. He was nice through and througn. [ View ] |
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| Auto transport review/comments | | Very impressed with the service and especially the promptness. In addition everything started and finished on line from Spain no less. Very impressive with the service, promptness and delivery times. My first time ever, except for military transpo... [ More ] |
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| Shipping | | My car arrived a day earlier than tentatively planned. The driver called and let me know the time and it arrived as promised and in perfect condition. No lost parts and only one day from Costa Mesa, Calif. to my home in Ogden, Utah. Thanks for the gr... [ More ] |
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| My Car Transportation | | I am very very pleased with my primary contact person, the transport truck driver and on time delivery of my car. The whole experience was overall very good. I will definetely recommend your service to others.
Shahzad Mahmud [ View ] |
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| The driver | | Our driver Victor was very responsible. He was easy to reach and he kept me informed by calling several times. He was on time to pick the car up in Michigan and he arrived on time here in Newton as well. Good guy. [ View ] |
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| 1964 Dodge Power Wagen | | The vehicle arrived damage free with no issues. The driver was very helpful during the unloading process. Larry provided excellent communications during all phases of the transaction. He needs a pay raise!
Thanks, Tim Willard [ View ] |
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| Vehicle transfer service | | Once the car was picked up it came very quickly and delivered early 1:30 AM on Friday April 2,2010. Although early it worked out well as there was no traffic on the road and no nosy nieghbors around. The driver did a great job. I am very satisfied wi... [ More ] |
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| The best out there | | I couldnt have asked for better service Bob delivered my truck on time in excellent condition and I couldnt hardly wait for it to arrive. I called Cathryn asking where it was and she was so polite and patient and let me know where it was when it was ... [ More ] |
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| Good service! | | Everything really went on time with only one minor issue. When i signed up with my credit card and you took a deposit and said that you would get the balance when delivered, we assumed that you would just bill the CC. However when the driver called ... [ More ] |
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| Very Pleased with Transaction | | Angela was very helpfull keeping me involved with the status of the buyer as well as the drive. Made this transaction very easy. The driver called and said he was in the area. I told him I was at work and come not get out early. He waited for me ... [ More ] |
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| Excellent Service | | My car was picked up on the day Iwas told it would be and delivered on the day Iwas told. Excellent service. I would highly recommend them to anyone who wants to transport a vehicle anywhere.
Skip Oak Bluffs,Ma [ View ] |
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| CAR DELIVERY | | Communication with Andrew B. was excellent. I didnt meet the driver but the delivery was early and there were absolutely no problems. I would definitely use this auto transport company again should the need arise.
Ron Cherry [ View ] |
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| Bike delivery | | I had already left for work when I was notified my bike would be. So just my wife would be at home so the driver was extremely helpful and unloaded my bike with great care. My wife stated he acted like the bike was his own.
He was polite and even to... [ More ] |
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| great company | | anyone needing transport of a vehicle will love this company. they were very friendly and really worked hard for all my needs in transport. they were very fast in pickup and delivery getting my car to me very promptly. the car was in excellent shape ... [ More ] |
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| car transport | | Everything was timely. There was no damage done. The driver was very courteous. The driver was very close to being right on time. IF someone was needing a transport company, I would suggest your company. Thank You, Lisa [ View ] |
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| Excellent | | Excellent service. Everything was delivered to the location almost immediately. The agent was very friendly as well as the driver. Will definitely use again.
[ View ] |
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| Delivery of car | | I would personaly like to thank Cathryn for her support with my ever ending phone calls with questions. I am from northern MI. and it seems that we are out of the loop as far as delivery goes. There are cars that are brought up here but they pay thr... [ More ] |
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| Review | | Chris C. was great! He returned calls quickly and answered all questions accurately and honestly. The driver was friendly and even got our car to us a day early despite picking it up a day late. We love our car! Thank you. [ View ] |
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| WELL DONE! | | EVERYTHING WENT WELL AND WAS HANDLED PROFESSIONALLY. THANK YOU! I WOULD USE YOUR SERVICE AGAIN AND MENTION TO OTHERS OF THE QUALITY SERVICE I RECIEVED. BETWEEN THE PHONE CALLS AND E-MAILS, I WAS KEEPED UP TO DATE. THANKS. JIM LYNCH [ View ] |
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| Took awhile, but mission completed | | The overall transaction was less than ideal,took much longer than anticipated,but the cost was good. Seller of vehicle failed to have the brakes operational, which added to transport cost. So, make sure that any vehicle you are shipping is operating ... [ More ] |
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| Ordering and delivery | | Just about everything went very well, a few minor issues:some early contacting problems with e-mails, prompt returned calls and upon delivery, one slight body damage to car caused by buckle on tarp. Transporter was very nice to deal with. [ View ] |
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| Vehicle transprot March 2010 | | I had a good experience and encountered no problems. The transport driver did a great job communicating with me to let me know his progress, expected delivery time and delays. Andrew B at Express also kept me informed on the status of my order. I ... [ More ] |
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| delivery | | Great job, very prompt and exceeded my expectations. I would recommend to anyone.
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Rod [ View ] |
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| Express Auto Transport | | Overall a pleasant experience. Vehicle was eventually picked up and delivered without incident. The only problem came from scheduled pick ups. Three different carriers were dispatched. I had to call the first carrier after they were 30 minutes late f... [ More ] |
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| EXPRESS AUTO TRANSPORT | | VERY VERY PLEASED! PRICE WAS BEST AROUND! NOTIFIED EVERY STEP OF THE WAY. VEHICLE WAS DELIVERED 4 DAYS AHEAD OF ESTIMATED TIME GIVEN AND WAS IN PERFECT CONDITION! DRIVER WAS VERY NICE, CURTEOUS & FRIENDLY! A SMOOTH TRANSACTION ALL THE WAY. WILL H... [ More ] |
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| The Driver and Company were Great | | A Very fast and Friendly Service, would highly Recommend to all that needs to hire a transport, did everything possible to get my vehicle to me, was a little dirty but he did go thru a snowstorm, not anybodys fault!! [ View ] |
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| Overall Review | | Really enjoyed working with Lisa. She was VERY pleasent and understanding. I would not hestiate to use your company again or to recommend it to others.
Good Job Lisa!!................................. [ View ] |
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| Great Satisfaction | | Thank you for getting the car to me safe and sound. The price was very fair and well worth it. The man delivering the car was very nice and took great care bringing the car. I will use your service on my next car purchases.
Bob Ellis [ View ] |
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| Thieves!! | | Do not use this horrible excuse for a company!!! Not only did they take nearly two weeks to transport my car, but when I received it the gas tank was nearly empty and I shipped it on a full tank. Second, my car was completely covered in mud and had r... [ More ] |
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| delivery time | | I did not know if the driver is Ill transport stops until driver gets better!!
The driver Mike is a very good transporter.I feel more communiction is needed between customer and dispacher.......... [ View ] |
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| payment | | everything went of fine. I wish it would have been explained to me that personal checks were not excepted by the driver. I had to scramble to get cash and pay a wire fee to get the money by the time the truck showed up. Maybe I should have known, ... [ More ] |
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| H2 Cross Country Delivery | | The driver and his contacts were fine. Chris was fine. The only problem was the initial estimate on the Ebay site was much lower than the actual cost, but it was still cheaper than the others, but if you need to improve anything, thats it. Jim [ View ] |
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| 1995 Mercedes SL500 | | The car was delivered on time. However, I was not notified that the car was in route until 2 days after it was picked up. I had to call Customer Service to see where it was and when it would be delivered.
The car had a significant amount of motor ... [ More ] |
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| TEXAS TO RHODE ISLAND | | My first experience. service 5 star. I would do this again with this company.The service was handled with personnel care.My contact person Cathryn A was great, she helped me to figure the best way to transport at the cheapest rate. again.....5stars .... [ More ] |
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| 1995 Cadillac Fleetwood | | My review for Express Auto Transport is everything but "Express". I placed my order for a 1995 Cadillac Fleetwood that I had just bought in running condition on the 15th of February. I was told typical pick up time is usually within the fir... [ More ] |
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| 34 ford chassis | | Transport was prompt,Andrew B kept us advised,this was a difficult vehicle to transport but all went well.This is my second vehicle Andrew B has assisted me with and he is 100 on top of his game. we will be back and thanks!-Mike. [ View ] |
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| 68 Ford Bronco hauling | | I would have to say service was fine, but misleading as to timing of the whole situation.
I was led to believe it would take 5-7 days to get a driver then 1 week to ship cross country. I had to start calling at 1 week to find out if a driver was ... [ More ] |
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| excellent job | | i am very happy of the good job u did. right on time everythig went so smooth, i really do not have any type of complaints, excellent company, very profesional and compitent job.
i am going to recomend that company whenever a have a chance, tanks fo... [ More ] |
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| Great service at a great price! | | Really impressed with your professionalism throughout the process. Ive used other companies in the past and was looking forward to trying yours based on the bid you provided. Excellent in all facets of the move from the initial contact with Angela ... [ More ] |
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| Review | | Well it took awhile to get it done but it was a good experience overall.
Angela C. was terrific to work with and did all anyone could to move
the vehicle. Always A service and the vehicle arrived in excellent condition.
Thank you Express Auto, Ang... [ More ] |
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| Great Service, Slightly Delayed | | The bus was delivered intact and in good condition. Customer service and the driver was friendly. It took a little longer than I would have liked to find a driver, but thats the nature of the beast it seems.
Overall I was certainly satisfied. [ View ] |
|  | | Zach Meisel | | 3/15/2010 11:57:00 AM |
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| Friendly employee | | Hi,
I want you to know that everytime I speak to one of your employee I get an amazing service. Thank you for your good business people, it is so rare these days and this is what makes the difference.
Best regards,
Samuel Jeanson
General Ma... [ More ] |
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| delivery | | was stated that truck would be delivered approximately on the 15th but was contacted by the driver that delivery would be on the 12th which worked out good. truck was delivered in a proffessional manor.driver was helpful and courteous. thank you for ... [ More ] |
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| STILL WAITING FOR MY CAR!!??? | | I have shipped with other companies before and had much better service (ie:Angels Transport) I put in my request on Feb 16. 9 days later I revieved a very curteous and professional heads up that my vehicle request had not been picked up by a carrier ... [ More ] |
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| Mercedes SL55 | | My 2003 SL55 AMG arrived on time! Great comunication. Car did have a flat tire weird when dropped off. The driver anwsered my calls ever time to check up on time. I for sure would use Express Auto Transport again. [ View ] |
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| overall rating | | It was definitely a positve experience. My contact Renee was great and driver Chris did an excellent job of transporting and delivering my vehicle. Should I need a car transport carrier in the future I will choose Express Auto Transport. [ View ] |
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| Car delivery | | Thank you very much for getting car picked up and delivered in a timely fashion. Extremely smooth process. Only waiting time was for car to be scheduled for pickup. Car was delivered the day after it was picked up. [ View ] |
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Archived Reviews
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