Express Auto Transport 
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| Location: | 9772 Princeton-Glendale Rd
Cincinnati, OH 45246 |
| Phone Number: | (800)405-0914 |
| Secondary Phone Number: | (513)881-1900 |
| Website: | http://www.expressautotransport.com/ |
| Email: | service@expressautotransport.com |
| Time On Site: | 7 Year(s), 0 Month(s). Since 3/27/2003 4:52:00 PM | | FMCSA Licensing: | MC-459071 | Authority | Status | | Common Carrier | None | | Contract Carrier | None | | Broker | Active | | | | MC-367548 | Authority | Status | | Common Carrier | Active | | Contract Carrier | None | | Broker | None | | |
 View government license and insurance information. | Company Type:
(Interstate) | Broker / Carrier
** This information is generated by the FMCSA Information ** | | | | | | | MISSION STATEMENT
Investing in our customer's satisfaction is the best way to maximize our success.
At Express Auto Transport, our high standards of integrity mutually benefit our customers and our business. Specifically, our commitment is:
to provide timely and attentive service through positive, proactive and honest communication;
to sustain ethical, long-standing business relationships,
to promote ongoing personal and professional continuous improvement; and
to demonstrate appreciation to those who have contributed to our success.
To our customers, vendors, and employees, we are dedicated to working cooperatively to deliver the highest quality of service possible. |
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Have your own experience with Express Auto Transport to share? Click Here to add a review. Overall Rating (Last Two Years*):  
816 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
Express Auto Transport reports that they have an average of 11000 customers per year. Currently, this site has 294 reviews posted by individual customers for the past 365 days. So approximately 2.67% of Express Auto Transport customers have posted a review.
This means that 97.33% percent of their customer’s opinions are not represented on this site. |
| TEXAS TO RHODE ISLAND | | My first experience. service 5 star. I would do this again with this company.The service was handled with personnel care.My contact person Cathryn A was great, she helped me to figure the best way to transport at the cheapest rate. again.....5stars .... [ More ] |
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| 1995 Cadillac Fleetwood | | My review for Express Auto Transport is everything but "Express". I placed my order for a 1995 Cadillac Fleetwood that I had just bought in running condition on the 15th of February. I was told typical pick up time is usually within the fir... [ More ] |
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| 34 ford chassis | | Transport was prompt,Andrew B kept us advised,this was a difficult vehicle to transport but all went well.This is my second vehicle Andrew B has assisted me with and he is 100 on top of his game. we will be back and thanks!-Mike. [ View ] |
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| 68 Ford Bronco hauling | | I would have to say service was fine, but misleading as to timing of the whole situation.
I was led to believe it would take 5-7 days to get a driver then 1 week to ship cross country. I had to start calling at 1 week to find out if a driver was ... [ More ] |
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| excellent job | | i am very happy of the good job u did. right on time everythig went so smooth, i really do not have any type of complaints, excellent company, very profesional and compitent job.
i am going to recomend that company whenever a have a chance, tanks fo... [ More ] |
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| Great service at a great price! | | Really impressed with your professionalism throughout the process. Ive used other companies in the past and was looking forward to trying yours based on the bid you provided. Excellent in all facets of the move from the initial contact with Angela ... [ More ] |
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| Review | | Well it took awhile to get it done but it was a good experience overall.
Angela C. was terrific to work with and did all anyone could to move
the vehicle. Always A service and the vehicle arrived in excellent condition.
Thank you Express Auto, Ang... [ More ] |
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| Great Service, Slightly Delayed | | The bus was delivered intact and in good condition. Customer service and the driver was friendly. It took a little longer than I would have liked to find a driver, but thats the nature of the beast it seems.
Overall I was certainly satisfied. [ View ] |
|  | | Zach Meisel | | 3/15/2010 11:57:00 AM |
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| Friendly employee | | Hi,
I want you to know that everytime I speak to one of your employee I get an amazing service. Thank you for your good business people, it is so rare these days and this is what makes the difference.
Best regards,
Samuel Jeanson
General Ma... [ More ] |
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| delivery | | was stated that truck would be delivered approximately on the 15th but was contacted by the driver that delivery would be on the 12th which worked out good. truck was delivered in a proffessional manor.driver was helpful and courteous. thank you for ... [ More ] |
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| STILL WAITING FOR MY CAR!!??? | | I have shipped with other companies before and had much better service (ie:Angels Transport) I put in my request on Feb 16. 9 days later I revieved a very curteous and professional heads up that my vehicle request had not been picked up by a carrier ... [ More ] |
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| Mercedes SL55 | | My 2003 SL55 AMG arrived on time! Great comunication. Car did have a flat tire weird when dropped off. The driver anwsered my calls ever time to check up on time. I for sure would use Express Auto Transport again. [ View ] |
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| overall rating | | It was definitely a positve experience. My contact Renee was great and driver Chris did an excellent job of transporting and delivering my vehicle. Should I need a car transport carrier in the future I will choose Express Auto Transport. [ View ] |
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| Car delivery | | Thank you very much for getting car picked up and delivered in a timely fashion. Extremely smooth process. Only waiting time was for car to be scheduled for pickup. Car was delivered the day after it was picked up. [ View ] |
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| 1981 Volvo 242 DL | | Express Auto Transport was easy to deal with, and Cathryn A. answered all of my questions. The vehicle was picked up on time, delivered when they said it would be delivered, and although it arrived dirty to be expected when transported on an open tr... [ More ] |
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| Transporter was awful | | The customer service here was very good, but the transporter was awful. There was no communication when he was days late. I took off work twice when he said he would deliver the car. He then falsely reported to customer service that he had delivered ... [ More ] |
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| overall | | Overall great service at a reasonable rate. Excellent communication Thank you Cathryn, professional driver who went above & beyond pushed car....ran out of gas. I would definitely do business with this company again. Thanks, Patrick Lynn, Ma... [ More ] |
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| Transport service | | The driver was on time and called ahead to preset the delivery time and date. Vehicle was in good condition and clean. Driver skilled and courteous. Zero complaints. Good work by the driver and your company. Kimble B. [ View ] |
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| overall review | | Communication was above expectations. The trucker picked it up later than expected, then broke down on the way so the delivery was late but I was kept advised all the way through so I am happy with ANGELA C ans Express Auto Transort!!!!!!!!!!
[ View ] |
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| Excellent | | Brandon is an outstanding person kept us in the loop. Love to you do business again with Express.Very customer friendly. Rates were good as compared to any other ebay online vendors. The only thing I ask that vehicle was 4 days late and it will be ni... [ More ] |
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| 67 VW Bug | | When the can was finally picked up.
All went well and it arrived safely
I guess because of weather and also from Virginia to New Mexico, there was a longer wait to find a driver and also to have to give a good size bonus to even get it going. That ... [ More ] |
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| pick up and delivery of 08 Harley Davidson | | I was very impressed with the service of Cathryn, with Express Auto Transport and Craig at Harrison Auto in Irwin, PA. which I bought my 08 Harley Davidson from. Cathryn and the team at Express kept me up to date, informed and followed up on all my... [ More ] |
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| all is well | | Dedicated professional service from Angela. All went just as she said. Driver was curtious and helpful getting vehicle to the garage. I have already recommened service to ohters. Good eXperience will use again. [ View ] |
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| service review | | 1/18/10 - I requested service & charged $195.00 to my card
1/22/10 - called Express Auto Transport (EAT), no driver assigned yet; I told them I would be out of town 1/23-31 (if necessary could have someone available)
1/30/10 - called EAT, s... [ More ] |
|  | | W. Owens | | 3/2/2010 2:45:00 PM |
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| call center | | It was a little hard to get ahold of Lisa on the phone, not sure why, so I just talked to who ever. No big deal. That is all I wanted to say here, so I am rambling on to meet your 200 minimun. thank you [ View ] |
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| Express Auto Transport Review | | The person that my car had to be picked up from made life very difficult for Express Auto Transport, and required multiple trucks be scheduled, as he kept finding reasons why he couldnt meet the trucker. Despite this, Express was helpful and continu... [ More ] |
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| my experience | | Got my car with no problems in a timely manner. Car was delivered within 11 days of my request. I was notified when through the whole process by email. Also found very affordable considering the distance. [ View ] |
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| Express Auto Transport. Hooray! | | Express could not have been more efficient and helpful. Assigned driver was courteous and on time at both pickup and delivery. Very pleased. I have used them before, and will use them again. Professionals. [ View ] |
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| hauling | | THIS COMPANY IS THE ONE !!!dont waist your time looking for a better deal trust me you wont find it and if you do start looking around those other guys will NEVER!leave you alone , so to save yourself grief let this company haul your item!!!!! [ View ] |
| | | Ed Vacha Jr. | | 2/26/2010 2:30:00 PM |
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| Boat Delivery to Northfield, MN | | Very good experience. Cathryn, thanks for making the experience smooth and easy for someone who has never done this before.
Driver was great...friendly and helpful....just an overall nice guy and communicated well as to delivery time. [ View ] |
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| 1974 Ford Bronco transfer | | Very pleasant experience. Kept updated, etc. Driver Eddie on time and had lousy weather to contend with across the country.He was helpful when auto would not start: had jumpers to resolve problem. Would definitely use this service again and recommen... [ More ] |
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| Review | | Original order and quote was done online, but the dispatch confirmation notice showed the vehicle as operable instead of not running as ordered. I called customer support and they were helpful, explaining that the online order form does not always g... [ More ] |
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| Great Job!! | | This was my first experience with an auto transport company. I have to say it was a great experience. Easy to contact, clear communication, overall wonderful company. Ill definitely use them again if I have another transport need.
Thanks everyo... [ More ] |
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| VW | | I was very happy with this service. There have been lots in the news lately about car carrier services that are crooked, or never deliver your car...This one is LEGIT. They arrived on time, were polite and quick. It cost what I was quoted and not ... [ More ] |
| | | Chris Silverman | | 2/23/2010 10:37:00 AM |
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| 77 Porsche 911 | | arrived before expected date and very pleased with service. The carrier persons were really helpful in locating the car where I asked. They even went out of their way because the steering was locked and no keys. They did good. [ View ] |
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| Overall | | Everything went smoothly and I will suggest your service to others................................................................................................................................................................... [ View ] |
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| Great service | | Great overall experience, highly satisfied, delivered the truck ahead of original
schedule, Chris was awesome to work with great communication, driver kept in touch and
delivered the vehicle right on time, would highly recommend Express Auto Tran... [ More ] |
| | | Marc Magliocco | | 2/22/2010 7:47:00 PM |
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| Great service | | It was picked up a little later than what was stated and what I expected, but generally it was good. It was a somewhat inconvenient that I had to pay everything in cash. I had a check ready but had to get cash from people to pay for the service. [ View ] |
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| Gone Money No Delivery | | I hired them off of Ebay for a truck I bought. They were a "prefered vendor" of ebay. I contacted them about getting a truck out of california to Wisconsin. I was told It would be on a truck to be delivered within 1-7 days. They would just ... [ More ] |
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| 230 Days....still awaiting a refund | | It seems to me the process refunding money if services were not provided is a simple business practice and good customer service. After multiple calls over the last 230 days and a recent fax I have not received a refund from Express Auto Transport.... [ More ] |
| | | Bruce | | 2/20/2010 3:57:00 PM |
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| shipping | | Larry did his best to get my vehicle moved from Bedford OH to Steamboat Springs Co but it was difficult as route 40 is not the main route West. He was able to find a pickup for delivery to my Daughters address on route 70 West of Denver at Eagle and ... [ More ] |
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| Item # 110483340772 2002Cheve Truck | | Lisa H was very Good at getting thing set up and Started. After That the Dispatcher for the truck he had lined up I asked if this is the Name of the Co to get the Money Order made out to? He said Yes, So after getting the money Order made out, Dispa... [ More ] |
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| pick up & delivery | | Overall this was a very good experience. The only reason I put late on the pick up and delivery was due to the hardship of trying to pick up the vehicle to begin with. The hardship was the fault of the person I bought the vehicle off of. This was in ... [ More ] |
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| Driver | | Hi,Nice Driver to deal with,Thanks Jim THAKsssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss... [ More ] |
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| Good Job! | | Your service was very good. I would definitely use it again. And my contact person, Angela, was the best. She paid close attention to what was going on and was wonderful to talk to! She answered all e-mails promptly. [ View ] |
| | | Roc Standish | | 2/16/2010 2:32:00 AM |
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| 1998 BMW | | Was very happy with the delivery the driver was very nice and helpful great job well done would recommend to any one it was the way to go for me.Express Auto Transport is a A-1 Transport Company.
John: Smiths Grove KY. [ View ] |
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| 68 barracuda | | My experience with Express Auto Transport was excellent from the first phone call all the way to delivery of the vehicle. Larry i did a great job keeping me informed and the E Z load carrier was very fast and reliable. I will use again...Thanks to al... [ More ] |
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| 97 Dodge 2500 | | Great experience! This was our first experience with carrier hauling. Would definetly use again if the need arose. Would recommend to everyone. Thanks for the service! XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX... [ More ] |
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| Great Job, Angela and Team! | | I received outstanding customer service all the way from Angela C. Everything from start to finish which was a very short period of 3 or 4 days! went flawlessly. Thanks, and look forward to using you again. [ View ] |
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