Express Auto Transport  | |
| Location: | 9772 Princeton-Glendale Rd
Cincinnati, OH 45246 |
| Phone Number: | (800)405-0914 |
| Secondary Phone Number: | (513)881-1900 |
| Website: | http://www.expressautotransport.com/ |
| Email: | service@expressautotransport.com |
| Time On Site: | 7 Year(s), 4 Month(s). Since 3/27/2003 4:52:00 PM | | FMCSA Licensing: | MC-459071 | Authority | Status | | Common Carrier | None | | Contract Carrier | None | | Broker | Inactive | | | | MC-367548 | Authority | Status | | Common Carrier | Inactive | | Contract Carrier | None | | Broker | None | | |
 View government license and insurance information. | Company Type:
(Interstate) | Company type cannot be verified...
** This information is generated by the FMCSA Information ** | | | | MISSION STATEMENT
Investing in our customer's satisfaction is the best way to maximize our success.
At Express Auto Transport, our high standards of integrity mutually benefit our customers and our business. Specifically, our commitment is:
to provide timely and attentive service through positive, proactive and honest communication;
to sustain ethical, long-standing business relationships,
to promote ongoing personal and professional continuous improvement; and
to demonstrate appreciation to those who have contributed to our success.
To our customers, vendors, and employees, we are dedicated to working cooperatively to deliver the highest quality of service possible. |
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Have your own experience with Express Auto Transport to share? Click Here to add a review. Overall Rating (Last Two Years*):  
756 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
Express Auto Transport reports that they have an average of 11000 customers per year. Currently, this site has 285 reviews posted by individual customers for the past 365 days. So approximately 2.59% of Express Auto Transport customers have posted a review.
This means that 97.41% percent of their customer’s opinions are not represented on this site. |
| Scam? | | Unfortunately I didn't do enough reading on this company before I placed my order. I placed the order and was told a booking # (for the boat) would be given to me by friday or monday at the latest. Monday was needed in order to make the next availa... [ More ] |
|  | | Ben S | | 6/23/2010 3:46:00 AM |
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| Never Picked Up Vehicle | | I called to check on my refund that had been promised by the manager James due to my car sitting over 25 days waiting on Express to find a driver. James agreed to refund the full 195 deposit. I waited a week and called back, the service tech now te... [ More ] |
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| vehicle delivery | | although it took a little longer than expected to have the car picked up, there were no other problems. Catheryn kept us informed through the entire process. the driver, Dan, delivered to our door with great care. Good service and price. [ View ] |
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| Transporting a car | | The service we received was great! The service was very helpful and friendly, and the car arrived in a timely manner and in good condition. If the need to ship a car occurs again, we would call Express Auto Transport again. [ View ] |
|  | | Dianna Hughey | | 6/11/2010 4:52:00 PM |
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| Friendly and Very Quick Delivery | | Friendly staff over the phone. It was easy to make an appointment and had no problems setting it all up. Updates on the order status via emails are handled very well and are easy to follow. Very quick delivery. Thanks. [ View ] |
| | | Paolo | | 6/11/2010 2:33:00 PM |
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| Unrealistic offer | | NEVER,NEVER,NEVER give a broker an "upfront" payment. This outfit gave me an unrealistic low bid (I had lower bids that I did not accept) then they pulled $195 off the top for their commission and put the remainder out for the carrier. I go... [ More ] |
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| Ford F-250 | | Overall? What a great experience! Once the ball got rolling, I had two deliveries show over the weekend. Both quicker than I expected! A good thing. One delivery was a little tough to find drivers for, so I got money back. Thanks James! I cant say en... [ More ] |
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| transport review | | Andrew was great to work with. I got the vehicle the day after the estimated delivery date, but I received my vehicle from South Dakota to Pennsylvania in five days I was impressed. The delivery driver was courteous and very accomodating. The vehicle... [ More ] |
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| Excellent | | The entire process was hassle-free. The cost was beyond reasonable other companies would have charged at least double what I paid and I received my car in less that a week about 4 days. The transporter had pleasant personality I enjoyed working with ... [ More ] |
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| No Delivery Yet - 15 days and counting | | Vehicle was ready for pickup 05/15/10 deposit was made on 05/13/10. Pickup time was quoted as 1-7 days from NC to MN. After 7 days I called for an update. Was advised to add $75 to the COD to expedite pickup.
Called on day 13, left message with c... [ More ] |
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| 1991 Dodge Ram | | Great dealing with yall! Would definitely use again! The fellow that delivered the truck was knowledgeable and courteous, he took extra precautions not to scratch it.I will recommend your company to anyone with shipping needs! Thanks again!! [ View ] |
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| z06 corvette | | The delivery was on time, the service & offload was excellent, the delivery driver was great & very knowledgeable. Great service,very dependable. Thank you John the contact from place to place is good, the time line and the phone contact is ... [ More ] |
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| Great Job | | Overall, you did a great job. The transport took 3-4 weeks. But it was picked up and delivered quickly by the car hauler Heinz trucking. The car hauler was very professional in helping with the delivery and unloading of the vehicle. The vehicle w... [ More ] |
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| Car Delivery Review | | Service was outstanding and very professional. Our need was to have our car picked up right away as we were leaving the pickup city and our needs were accommodated. Highly recommend Express-they were fantastic! [ View ] |
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| Not Recommended | | Was having a car transported from Panama City FL to Cashiers NC. Picked this company off
ebay when I bought the car. Was told I had to pay upfront for the service fee and the car would be picked up within 7 days. 35 days later I asked for my money b... [ More ] |
| | | Allen Beyer | | 5/24/2010 10:26:00 PM |
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| testimonial | | We transported a vehicle from Ohio to Utah. Brandon C was outstanding in staying
in contact with me and answering all my questions. I would not hesitate to recommend
your company. Your shippers were excellent. Both myself and the customer were ... [ More ] |
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| testimonial | | Brandon C was outstanding in staying in contact with me and answering all my questions.
I would not hesitate to recommend your company. Your shippers were excellent. Both
myself and the customer were very pleased. I am looking forward to working... [ More ] |
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| perfect move! | | I had searched for a transport company and make my selection based on transport reviews .com. Express Auto Transport had the best reviews I could find and I was not disappointed. The car a 1953 Packard was picked up almost immediately and delivered ... [ More ] |
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| Vehicle shipped | | Brandon was wonderful and helped me every step of the way, since this was a new adventure for me. I had never shipped anything this way before and was very hesitant to do so, but Brandon made me feel safe and secure through the process. [ View ] |
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| Express Auto Transport review | | It took longer than expected for the vehicle to be picked up, but it was delivered three days early. Andrew B was informative and helpful with my questions. I would recommend to others, and I would use them again. [ View ] |
| | | Jack Tyler | | 5/17/2010 7:35:00 PM |
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| Express Auto Transport Was Great!! | | This was a fantastic vehicle transport experience. The vehicle was a 1973 Land Rover Series III and we wanted her moved with the greatest of care, in a timely manner and cost-effectively. Express Auto Transport accomplished all of this. The Rover ... [ More ] |
| | | Howard L. | | 5/16/2010 10:11:00 AM |
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| Transport of my car | | Driver was great to work with, knew his truck well and unloaded with no problems.
Driver called to let me know when he would arive,and was on time.I will use your company anytime I have need to.
Thank you
Lonne Mc Dougal
[ View ] |
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| 1952 Chevy Pickup | | I found the service here to be very friendly and accomadating in answering my questions. The price for delivery was reasonable and the condition the truck arrived in was good. My only concern was I did not get a receipt for the delivery for which I... [ More ] |
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| Thanks | | Great job, on time on both ends. Easy to get to by phone and keep informed all along the way. Driver was polite and courtious. Truck arrived clean so he must have only driven on dry roads. THe price was very reasonable. [ View ] |
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| Motorcycle delivery from CA to TX | | Great job! Thanks for a professional delivery. Routing multiple vehicle destinations in a short amount of time cannot be easy. The driver was courteous and careful with the bike. The palletless, roll-on and tie-down method carried the bike safely... [ More ] |
| | | Greg | | 5/11/2010 10:36:00 AM |
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| A | | Great service. The driver Richard was very polite and professional... even delivered the car a day early. Will definitely recommend to others when needing to move a vehicle. Brandon was a terrific contact and quickly answered any and all questions!!!... [ More ] |
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| 1911 Maxwell | | I was very impressed by the service from Express Auto Transport and the driver was first class. He kept me informed on his progress, and was very professional in every aspect of this transaction. I will use nExpress Auto for any shipping needs, and... [ More ] |
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| 1926 Ford Model T | | Hello Larry
I am very satisfied with the delivery from Indianapolis, Ind. to Derby, Ks
everything went well, the Driver was very courteous, did unload the vehicle out front and helped me moved the vehicle to my yard for safe place to park it.,... [ More ] |
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| 1926 Ford Model T | | Hello Larry
I am very satisfied with the delivery from Indianapolis, Ind. to Derby, Ks
everything went well, the Driver was very courteous, did unload the vehicle out front and helped me moved the vehicle to my yard for safe place to park it.,... [ More ] |
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| Amazing Customer Service | | Larry was a great customer service agent. He met all my needs. Car was picked up when it was supposed to and delivered fight on time. Driver was very polite and nice. Would definitely recommend and use in the future for all my auto transportation... [ More ] |
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| Transport of my Packards | | Once in contact with the driver, all went very nicely. She and her son arrived when they said they would and the cars were in excellent condition. I am sure she had difficulties since one of them was inoperative and would not even roll due to rear ... [ More ] |
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| delivery of 40 Ford Convertibel... 5 stars!!! | | I was pleased with the first conversation I had with Cathryn A and remained pleased throughout the the entire delivery. I was updated daily, you were on time, courteous, charged exactly what I was quoted and the driver was equally courteous and infor... [ More ] |
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| Mazda3 | | Good job. Arrived unexpectedly in a covered carrier. On time. Thanks. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx... [ More ] |
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| Driver...Brad | | Brad called me to let me know he had picked the trike up.Told me where he was going to stop on the way up to Tiffin,and that he would be here on Tuesday,5-4.He called me Monday morning
5-3,and told me he would be delivering the trike late Monday aft... [ More ] |
| | | Bill Shultz | | 5/4/2010 5:38:00 PM |
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| Overall Review of Customer Service | | Brandon C. was Express Auto Transports Customer Service Representative assigned to work with me and keep me apprised of any changes in status while identifying a sub-contractor to pick up my car in Yorktown, VA and deliver it to Silver Spring, Maryla... [ More ] |
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| 1983 Porsche | | I was very pleased with the transport of my vehicle. Everything was met to my satisfaction.
When I called the transport company they called me back in record time and all of my questions where answered. [ View ] |
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| absolutely awesome customer service | | absolutely awesome customer service from express auto transport, also the trucking company was amazing..thank you so much for an easy and comforting auto transport. i will recomend to anyone who needs their automobile shipped across country.. [ View ] |
| | | Kevin Edwards | | 5/3/2010 1:56:00 PM |
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| Car transportaiton | | The driver was very polite and promt on his cell phone. He notified me when he left and when he was about to arrive. Excellent driver and service...AAA all the way. Thank you for a job well done.
Robert Barnes
Fort Valley, GA 31030 [ View ] |
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| My new Old Jeep delivered.. | | I am extremely glad to have picked Express auto transport for the delivery of an old Jeep that I purchased from Ebay. The transaction was smooth and very simple. The person on the phone was helpful and quick to answer any questions I had.
This was m... [ More ] |
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| Good job ! | | Excellent service ! I can honestly say that I would choose Express Auto Transport if I ever need to ship a vehicule. I have a motorcycle I just purchased and I will defenitly consider using your service again. [ View ] |
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| Overall Review | | Overall, I was very satisfied. I was a little confused with the overall process in the beginning but then everything worked out fine. Pick up occured as communicated and delivery was early. which could cause a problem if you dont have the cash or ... [ More ] |
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| Vehicle/Pickup/Delivery/Customer Service | | From the First Time I made Contact with this company, they were very helpful and made everything easy for me. I highly Recommend thier services ...They kept contact with me and the seller at all times. When the Gentleman came to my Home with the Vehi... [ More ] |
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| Ford Ranger Pick up | | Although it took more time than I had figured it would , it was well worth the money and I would do it again .
The drivers Anthony and Stephen we thoughtful and careful with my truck . Thanks again , Larry [ View ] |
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| Ford Ranger Pick up | | Although it took more time than I had figured it would , it was well worth the money and I would do it again .
The drivers Anthony and Stephen we thoughtful and careful with my truck . Thanks again , Larry [ View ] |
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| Car transport Phx to Connecticut | | Third time in the past 2 yrs using Express Auto Transport. Everything went well. No problems. Car was picked up and dropped off on time. Would use the same the service again in the future. Very reliable. [ View ] |
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| Vehcile Transport Service Review. | | Car was delivered days before I received notification that the vehicle was even picked up by the transport driver. I received an e-mail notification fully one week AFTER the vehicle was delivered.
Vehicle was picked up from seller within projecte... [ More ] |
| | | Greg Scott | | 4/26/2010 4:38:00 PM |
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| Review | | Communication to get my business was excellent, wish my ship date was a little quicker.
Understand the business though and the driver was courteous and professional. I will recommend and use again
Paul [ View ] |
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| 1949 chrysler windsor | | My 1949 Chrysler Windsor was picked up in Wisconsin within the time they said it wood be,1 to 7 days, I think it was on the fifth day, and delivered the next day to my home,in Arkansas in good condiction.I have used tham twice and have had a good exp... [ More ] |
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| car transport | | fast, efficient, pick up and delivery right on schedule
driver was friendly and courteous
car came undamaged
would definitety use Express again, have used in the past
price was reasonable
Larry was great to work with [ View ] |
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| Review | | Great job. Thank you for everything. Good communtication and the driver was informative and courteous. Thanks again.
mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm [ View ] |
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