Transport Reviews.com - Ratings and Reviews of Auto Transport Companies by Customers. View 118,027 Reviews on 3,008 Auto Transport Companies.
Recently Ship A Vehicle? Add the 118,028th Review now!
Company Login


Reviews & Ratings of Auto Transporters
Posted by Customers.
Home Ratings & Reports Add Review Find A Company Get Price Quotes F.A.Q. Contact Us  
  You Are 1 of 589 Active Visitors. Find Companies  |  Newest Reviews  |  Information For Transporters 
Support Transport Reviews | Link To Us | Email This Page
Transport Reviews.com - Customer Reviews of the Vehicle Transport Industry
Evergreen Auto Transport 
Location:VANCOUVER, WA 98684
Phone Number:800-900-8549
Secondary Phone Number:360-882-2787
Website:http://www.autoshippingforu.com/
Time On Site:4 Year(s), 9 Month(s). Since 9/15/2008 12:20:00 AM
FMCSA Licensing:
MC-718688
AuthorityStatus
Common CarrierNone
Contract CarrierNone
BrokerInactive
 View government license and insurance information.
Company Type:
(Interstate)
Company type cannot be verified...
** This information is generated by the FMCSA Information **
 
Welcome to Evergreen Auto Transport. The Nation's number one company in customer satisfaction! We have NO Automated attendents, Only live friendly folks who answer our phones. We will meet or beat any other 5 star company on this site. You will love us!
Have your own experience with Evergreen Auto Transport to share?
Click Here to add a review.

Overall Rating (Last Two Years*):


213 ratings & reviews posted


More Rating Reports
  • Rating Trends by Month and Overall New
  • Customer Satisfaction Ratings
  • Distribution of Stars Report
  • Next Reviews on Evergreen Auto Transport
    Subject: Impressive Service
    Review:The entire process from the time I first called until the time our car was delivered to us was top notch. The customer service was outstanding. There was always someone there to answer the phone and it was awesome that we were able to be serviced b... [ More ]
    Rating:
    Poster:Melanie
    Date:11/27/2011 10:19:00 PM
    Subject: Shipping of 2008 Mustang
    Review:Ryan was very pleasant to speak with. Very knowlegable and helpful with any concern of mine and wanting to take care of my convertable Mustang like where to put it on the truck which would be the safest for it to not get damaged. I would most definat... [ More ]
    Rating:
    Poster:RJ PitschThis reviewer reports they were or plan to compensated for posting this review.
    Date:11/27/2011 6:50:00 PM
    Subject: Evergreen auto shipping of John Williams car
    Review:Evergreen's customer service was well-rounded from the transport representative Dorothy to the service provided by Matson carrier to the truck driver. Everything with the shipment of my vehicle was a great performance by evergreen!! I have recommende... [ More ]
    Rating:
    Poster:John Williams JrThis reviewer reports they were or plan to compensated for posting this review.
    Date:11/27/2011 3:58:00 PM
    Subject: Aloha to our Santa Fe
    Review:We have shipped a total of 3 vehicles to/from Hawaii, and this was the only one that did not result in damage to the car! Although my main contact was not very knowledgable about shipping cars from Hawaii (such as that there is no pick-up and you mus... [ More ]
    Rating:
    Poster:scottThis reviewer reports they were or plan to compensated for posting this review.
    Date:11/27/2011 3:33:00 PM
    Subject: Great service!
    Review:Overall great experience with this company. Customer service is very knowledgeable and helpful. They had the carrier pickup my car on time and used an enclosed trailer even if only paid for the economy. The driver was easily accessible by phone on th... [ More ]
    Rating:
    Poster:Joel Chiasson
    Date:11/27/2011 1:57:00 PM
    Subject: Terrible Customer service and Performance
    Review:I contracted with Evergreen for a pick in Rhode Island and delivery to my home in Florida. After 2 weeks and numerous calls to there office I was told by there customer service department that they could not tell me when they would pick up the vehicl... [ More ]
    Response:We are sorry Robert. Since we expedited your refund, a check from the wrong account was sent to you. We will overnight a cashier's check to you or do a direct deposit into your bank account. [ view ]
    Rating:
    Poster:Robert mEAD
    Date:11/27/2011 6:55:00 AM
    Subject: Overview
    Review:Service was fine except for the six hours I had to wait past the communicated pickup time. I would suggest that if you are doing a favor for a relative or friend, make sure that the car is parked at your house rather than your friend's. Had that bee... [ More ]
    Rating:
    Poster:Allan FosterThis reviewer reports they were or plan to compensated for posting this review.
    Date:11/23/2011 12:00:00 PM
    Subject: Having a great experience.
    Review:after deciding to spend the holidays with my daughter and her family in Florida, she asked how long i might stay? she then suggested i have my 2001 toyota shipped I told her i did not want to drive 6 hours to get Amtrak so she then said she had a Aut... [ More ]
    Rating:
    Poster:laverne
    Date:11/22/2011 6:24:00 PM
    Subject: AUTOTRANSPORT
    Review:IT WAS EXCLENT JOB, WAS ON TIME. I HAVE GOOD EXPERINCE WITH TALK TO THE PERSON. WAS FRENDLY.PRICE FOR THE TRANSPORT WAS GOOC.THER WAS NO DAMAGE ON AUTOMOBILE.TIME FOR PICK UP WAS GOOD. TIME FOR DELIVERY WAS OK TOO. [ View ]
    Rating:
    Poster:shaileshThis reviewer reports they were or plan to compensated for posting this review.
    Date:11/22/2011 10:42:00 AM
    Subject: Dog Trailer shipping
    Review:My thanks to this company for transporting my dog trailer from California back to Indiana. I was certainly worried about the experience having never done anything like this before, but Kaleigh took great care of me. Evergreens prices were great com... [ More ]
    Rating:
    Poster:Mary LouThis reviewer reports they were or plan to compensated for posting this review.
    Date:11/22/2011 9:26:00 AM
    Subject: Transport of 1985 GMC
    Review:The automobile was purchased from a friend in South Carolina who put me in touch with Evergreen Auto Transport. I was contacted by Kaleigh who was most helpful in making the arrangements to have the car picked up in South Carolina to be delivered to... [ More ]
    Rating:
    Poster:Emma K. Kempf
    Date:11/17/2011 8:45:00 PM
    Subject: Evergreen Auto Transport
    Review:The driver was helpful in coordination of the time for the pick up and the vehicle pick up was done very efficiently - much faster than I had anticipated. [ View ]
    Rating:
    Poster:Carla MoxonThis reviewer reports they were or plan to compensated for posting this review.
    Date:11/15/2011 9:59:00 PM
    Subject: Car Transport
    Review:STILL WAITING ON MY $50 REBATE! EMAILS ARE BOUNCING BACK AND NO ONE IS ANSWERING THE PHONE. PLEASE SEE ORIGINAL REVIEW BELOW. The service was excellent from start to finish. Even though I paid $200 more than the original quote, this was only c... [ More ]
    Rating:
    Poster:Ramon Makhoul
    Date:11/15/2011 4:44:00 PM
    Subject: AUTO TRANSPORT
    Review:GREAT SERVICE AND DRIVER WAS ON TIME. KEPT IN CONTACT WITH ME AND FATHER DURING TRAVEL TIME. CAR WAS KEPT SAFE AND NO PROBLEM ON DELIVERY. [ View ]
    Rating:
    Poster:JOEL
    Date:11/15/2011 4:41:00 PM
    Subject: 1962 pontiac
    Review:good reliable company .car arived 1 day early shipping cheaper than other quotes .the person that set this up did a nice job picked this car up sun and i had it wen nite .i will ask to transport agian ..even on a out of the way route .this company de... [ More ]
    Rating:
    Poster:robert mcintoshThis reviewer reports they were or plan to compensated for posting this review.
    Date:11/14/2011 10:50:00 AM
    Subject: Best Transport Experience
    Review:I chose Evergreen from this site and made an excellent choice. I got great price and it was a smooth transaction from beginning to end. Evergreen kept in touch with us from the start. The driver who drove our vehicle from LA to Tn also called us seve... [ More ]
    Rating:
    Poster:Monica Steele
    Date:11/12/2011 5:32:00 PM
    Subject: My review of services provided by Evergreen
    Review:This was my very first experience using an auto shipping company and I have to say it was a very good one. If in the future I would ever need auto shipping I would not hesitate to call Evergreen Auto Transport. From the very beginning of my contact... [ More ]
    Rating:
    Poster:Antoinette Lorenzo
    Date:11/9/2011 11:01:00 AM
    Subject: Excellent service
    Review:Excellent customer service and agents were very responsive to our needs. The staff explained the process from beginning to end, and answered all my questions. I appreciated the options for pick-up and delivery, inlcuding door-to-door transport. [ View ]
    Rating:
    Poster:Cynthia McGhee
    Date:11/8/2011 3:56:00 PM
    Subject: Review of Evergreen Auto Transport
    Review:When my daughter bought a new car, she decided to ship her old car back home. Being new in the area, she did not know what company to call for transport of her vehicle. The Nissan dealer recommended she use Evergreen Auto Transport. So she did. ... [ More ]
    Rating:
    Poster:Darlene MackThis reviewer reports they were or plan to compensated for posting this review.
    Date:11/8/2011 2:45:00 PM
    Subject: GREAT SERVICE
    Review:Service was great. This company obviously has logistics down to a science. Not only did they have me a quote the first time I called, but they also stuck to their word and delivered my vehicle in the same time promised and for the same price... [ More ]
    Rating:
    Poster:JOHN KEATING CHEVROLET
    Date:11/8/2011 2:17:00 PM
    Subject: review
    Review:I had an overall good experiance with this company. This was the first time I have ever shipped a vehicle and was happy with the service I received. I was told that the truck driver had departed Southern Florida the moring of my scheduled pick-up a... [ More ]
    Rating:
    Poster:Nathaniel MalingThis reviewer reports they were or plan to compensated for posting this review.
    Date:11/7/2011 11:34:00 PM
    Subject: Customer Service
    Review:I came to use Evergreen Auto Transport, after having had a bad experience with another Transport company(AAA/All auto transport) After a month of horrible service and still no pick up, we investigated other companies. We found Evergreen to have very... [ More ]
    Rating:
    Poster:L Ramirez
    Date:11/7/2011 1:03:00 PM
    Subject: Review
    Review:the evergreen representative that i talked to was very generous and helped me solve my problems. the vehicle was picked up within 48 hours and delivered within two days as promised. the car was clean and not damaged during the transport. overall t... [ More ]
    Response:We have 48 hour guaranteed pickup service call 800-381-8546 [ view ]
    Rating:
    Poster:Branko RogivcThis reviewer reports they were or plan to compensated for posting this review.
    Date:11/7/2011 10:47:00 AM
    Subject: motorcycle
    Review:from the people at the desk to truck driver everyone was great i had no proublems at all . this was my first experance with evergreen transport.the price for transport seemed fair. the driver was well prepared and friendly. [ View ]
    Response:Thank you T! For Great Service call 800-381-8546 [ view ]
    Rating:
    Poster:t moscorelli
    Date:11/5/2011 1:54:00 PM
    Subject: Never Again
    Review:The best thing about this company is Ian Couture in accounting. He is by far the only thing they have going for them in the honesty department. Everytime I called about my refund I was assured it was in the mail. Then I was told to call back if yo... [ More ]
    Response:Thank you for your imput. 100% Customer Satisfaction Guaranteed! For Five Star service call 800-381-8546 [ view ]
    Rating:
    Poster:D. LongThis reviewer reports they were or plan to compensated for posting this review.
    Date:11/4/2011 10:43:00 AM
    Subject: Review
    Review:My car was quoted at an affordable price, picked up ontime, and delivered before time which was awesome. My car was in great running condition with no damages. Thanks Evergreen. I will use this again for sure and refer to other people. [ View ]
    Response:Thank you for your imput. 100% Customer Satisfaction Guaranteed! For Five Star service call 800-381-8546 [ view ]
    Rating:
    Poster:D'Angelo MartinThis reviewer reports they were or plan to compensated for posting this review.
    Date:11/4/2011 9:08:00 AM
    Subject: review
    Review:Truck was on time. Vehicle came in good condition. Truck driver was friendly. reviews by other visitors. Be at least 200 characters of useful text. Extra spaces or dashes do not count. Good Reviews Might Include: Facts about experience with this comp... [ More ]
    Response:Thank you for your imput. 100% Customer Satisfaction Guaranteed! For Five Star service call 800-381-8546 [ view ]
    Rating:
    Poster:nathanThis reviewer reports they were or plan to compensated for posting this review.
    Date:11/3/2011 3:49:00 PM
    Subject: Great Job.
    Review:This is my second time using the company and overall I am very pleased with the service and cost. They even offered to match the price if I found somewhere cheaper. Which I did not find anything else cheaper. This is a great company and this is the ... [ More ]
    Response:Thank you for your imput. 100% Customer Satisfaction Guaranteed! For Five Star service call 800-381-8546 [ view ]
    Rating:
    Poster:Jessica This reviewer reports they were or plan to compensated for posting this review.
    Date:11/1/2011 12:18:00 PM
    Subject: Quick and simple way to ship!
    Review:First time ive used a shipping service,and it was stress free. Evergreen gave me the trucker's number and I kept in contact the whole time during the shipping process. Very easy to use and highly recommend this place. I would definately use their ser... [ More ]
    Response:Thank you for your imput. 100% Customer Satisfaction Guaranteed! For Five Star service call 800-381-8546 [ view ]
    Rating:
    Poster:HiroThis reviewer reports they were or plan to compensated for posting this review.
    Date:10/31/2011 7:17:00 PM
    Subject: Excellent service
    Review:Excellent service and communication!!! Jamie was able to find a tranporter last minute and was extremely helpful throughout the entire process. Will definitely use again in the future! Thanks again for the professionalism and expedited service!! [ View ]
    Response:Call Jamie for Great Service at 800-381-8546! [ view ]
    Rating:
    Poster:KatieThis reviewer reports they were or plan to compensated for posting this review.
    Date:10/31/2011 12:49:00 PM
    Subject: a
    Review:Good customer service overall, happy transport experience. Fast pick-up and delivery. Would consider using this auto transporter agian [ View ]
    Response:Thank you for your imput. 100% Customer Satisfaction Guaranteed! For Five Star service call 800-381-8546 [ view ]
    Rating:
    Poster:B
    Date:10/31/2011 10:56:00 AM
    Subject: GA to CO
    Review:Ashely was helpful with the whole process and made sure the pickup worked out with a hectic schedule. My vehicle was picked up and delivered in a timely manner and there were no problems with the process. Evergreen was also the most affordable compan... [ More ]
    Response:Thank you for your imput. 100% Customer Satisfaction Guaranteed! For Five Star service call 800-381-8546 [ view ]
    Rating:
    Poster:Scott This reviewer reports they were or plan to compensated for posting this review.
    Date:10/29/2011 2:25:00 PM
    Subject: GA to CO
    Review:Ashely was helpful with the whole process and made sure the pickup worked out with a hectic schedule. My vehicle was picked up and delivered in a timely manner and there were no problems with the process. Evergreen was also the most affordable compan... [ More ]
    Response:Thank you for your imput. 100% Customer Satisfaction Guaranteed! For Five Star service call 800-381-8546 [ view ]
    Rating:
    Poster:Scott This reviewer reports they were or plan to compensated for posting this review.
    Date:10/29/2011 2:24:00 PM
    Subject: Awesome service
    Review:I recently flew to Colorado (Fort Collins/Denver) and purchased a car. I called my old transportatiion company (bought a car from Florida last year) to pick up my car, but they were no longer in business. I'm sitting in a restaurant in downtown Den... [ More ]
    Response:Thank you for your imput. 100% Customer Satisfaction Guaranteed! For Five Star service call 800-381-8546 [ view ]
    Rating:
    Poster:Edward
    Date:10/29/2011 11:57:00 AM
    Subject: Helpful assistance
    Review:The folks at Evergreen Auto Transport guided me through all the steps necessary for a seamless pick up and delivery of our city's police vehicle. Both Kaleigh and Brian talked me through the shipping process, answering all of my questions, calling b... [ More ]
    Rating:
    Poster:Nathan Leigh
    Date:10/27/2011 8:54:00 PM
    Subject: Excellent Custumer Service
    Review:I am in the process of moving across country and have a million things that I need to do to get done and Linda made the process of getting my car transported affortable and simple. Next time I need a car transported she will be the first person I cal... [ More ]
    Rating:
    Poster:Mike W.
    Date:10/27/2011 6:00:00 PM
    Subject: Transport of 1958 Jaguar XK150
    Review:Contact with Evergreen Auto Transport was efficient and timely. Kaleigh was knowledgable and helpful. Transport was scheduled and achieved in a timely manor. The carrier had clean equipment that appeared to be in good repair. His examination of t... [ More ]
    Rating:
    Poster:James CollipriestThis reviewer reports they were or plan to compensated for posting this review.
    Date:10/26/2011 11:32:00 PM
    Subject: Bidding process
    Review:Supply and demand and increasing the dollar amount for your vehicle to be transported as early as possible, the better the chances. Thank You Dorothy for being upfront with the pricing strategy and you were great to work with. [ View ]
    Rating:
    Poster:John SThis reviewer reports they were or plan to compensated for posting this review.
    Date:10/25/2011 10:59:00 PM
    Subject: Vehicle Transport
    Review:Service was professional and would recommend to others. Driver contacted before pickup to confirm the transaction and than again just before arrival. The driver was personable and professional, would recommend using them again for their on time ser... [ More ]
    Rating:
    Poster:Bill TurnauThis reviewer reports they were or plan to compensated for posting this review.
    Date:10/24/2011 8:29:00 PM
    Subject: DON'T DO BUSINESS
    Review:I called and got a quote from evergreen from Linda, I told her exactly what I needed shipped and she gave me the quote. I paid upfront because it was going from Alaska to the lower 48, she said that was considered overseas. They directly took the mon... [ More ]
    Response:Dennis, Your camper was misquoted as a truck. Our mistake. We have issued you a a 100% refund. All shipments have our 100% customer satisfaction guarantee. For excellent customer service call 800-381-8546 [ view ]
    Rating:
    Poster:Dennis
    Date:10/24/2011 1:30:00 PM
    Subject: Good Service.
    Review:I shipped a jeep from California to Utah. My cousin recommended Evergreen to me. Generally I am satisfied with their service. The contact person was friendly, helpful and acquainted with the shipping process and details. The pick-up driver was prom... [ More ]
    Response:Thanks Penny..For excellent customer service call 800-381-8546 [ view ]
    Rating:
    Poster:Penny ChenThis reviewer reports they were or plan to compensated for posting this review.
    Date:10/24/2011 2:08:00 AM
    Subject: car transport
    Review:Iwas transporting my audi conv. to florida from New Jersey.The pick was easy and the driver was a real pro. the truck was great.the car arrived in two days.I would use evergreen again.The price was very good.the car was in perfect condition.the per... [ More ]
    Response:We aim to please Jeff. For excellent customer service call Linda 800-381-8546 [ view ]
    Rating:
    Poster:jeff
    Date:10/22/2011 11:40:00 AM
    Subject: car transport
    Review:I will recommended Ever green to anyone one. When my friend, give the number it was a friday, I call monday night, reason why I did not know are excellent your compagny was, I'm so glad Ms linda was very helpful, once again thank you for all the help... [ More ]
    Response:Thanks Sandra, You can reach Linda at 800-381-8546 for Excellant [ view ]
    Rating:
    Poster:sandra guillet
    Date:10/19/2011 8:22:00 PM
    Subject: Never happened
    Review:2 1/2 months after the contracted date, the vehicle never shipped. I now have to find another carrier. Complete run-around, I would NEVER recommend this company. I am active military and relied on a company to help with a cross country move, their in... [ More ]
    Response:C Norris We are sorry and have given you a 100% refund. [ view ]
    Rating:
    Poster:C Norris
    Date:10/19/2011 1:11:00 PM
    Subject: Driver and the carrier Kwik trans inc
    Review:Evergreen Trasnport customer service was excellent they gave me real information and Kaylee the agent was very helpful.. The only comment I have was the driver Dan from Kwik Transport inc was late to pick the car up in texas..He gave me 1-5 time fram... [ More ]
    Response:Thank you Greg. Phone Kaylee for Excellant customer service at 800-381-8546 [ view ]
    Rating:
    Poster:GregThis reviewer reports they were or plan to compensated for posting this review.
    Date:10/18/2011 2:54:00 PM
    Subject: Knowing what to ask is critical ...
    Review:Linda with Evergreen Transport did a fine job of filling in most of the blanks… However, it is imperative that a vehicle owner does his homework regarding the standard elements of the shipping industry... Then that person will know the correct ... [ More ]
    Response:Thank you Ken! Call Linda for Excellant customer service at 800-381-8546 [ view ]
    Rating:
    Poster:Ken MarshallThis reviewer reports they were or plan to compensated for posting this review.
    Date:10/17/2011 10:36:00 PM
    Subject: REVIEW
    Review:Evergreen employee recorded the pickup address incorrect, and almost caused the carrier to go to the wrong state. Evergreen also made a mistake on recording information on the delivery end, when they incorrectly recorded the date that the vehicle cou... [ More ]
    Response:Brent..You are 100% correct. That is why Jannah was fired and is no longer working for Evergreen. Thank you for letting us know. [ view ]
    Rating:
    Poster:brent hamm
    Date:10/17/2011 8:48:00 PM
    Subject: Honda Interceptor delivery
    Review:Evergreen was not the least expensive of the quotes I received but were the most prompt at responding to my inquiry. They did require prepayment which was not a problem as most others take payment on delivery and require a certified cheque which can ... [ More ]
    Rating:
    Poster:Cam SlingerlandThis reviewer reports they were or plan to compensated for posting this review.
    Date:10/16/2011 11:36:00 PM
    Subject: review
    Review:Evergreen employee got the pickup address wrong, which almost meant that the carrier went to the wrong state to pickup the car.They also got information at the delivery end wrong (i.e. date car couldn't be delivered). If I ever have to move a car ag... [ More ]
    Rating:
    Poster:Brent Hamm
    Date:10/15/2011 9:49:00 PM
    Subject: Late delivery
    Review:Late delivery causing inconvinience. Also they asked 150 dollars more on 10th businessday which i did not comply. [ View ]
    Response:Debee chose our economy rate which is not for people in a hurry. On our economy rate after 7 days we offer $50 of our broker fee to carriers and the customer offers $50 more each day until the car moves. There are NO extra fees unless the customer approves and Debee did not approve and we did get her car picked up and delivered at the ecomony price with Debee adding No money and our company paying an extra $104 to get this done. It goes to show you can't please everyone. We wish Debee well. [ view ]
    Rating:
    Poster:debeeThis reviewer reports they were or plan to compensated for posting this review.
    Date:10/13/2011 11:00:00 AM

    Next Reviews on Evergreen Auto Transport

    Evergreen Auto Transport Home | 2 | 3 | 4 | 5

    Archived Reviews



    A Towing.com Partner   An Auto Towing.com Partner
    Home | Site Map | Auto Transport Directory | Full Rankings | F.A.Q. | Advertising | Contact Us | Email This Page
    Disclaimer: The reviews posted on this site are posted by persons that claim to be customers of the auto transport company that they are reviewing. Their opinions are theirs and theirs alone and do not represent the views and opinions of Valley Solutions, Inc., TransportReviews.com and Auto-Transport-Reviews.com. Visitors should not solely base their choice on these reviews. Companies and visitors are responsible for policing the reviews and alerting us to potential false reviews or reviews not posted by a real customer. To report misuse of this site please contact us.

    For more legal information please visit our Legal Information page.

    TransportReviews.com is a Community Site Proudly Provided to You By:
    Valley Solutions, Inc.

    © 2003-2013 TransportReviews.com and Auto-Transport-Reviews.com. All rights reserved.