Elite Auto Shipping, Inc  | |
| Location: | 299 Poultney Street
Staten Island, NY 10306 |
| Phone Number: | 800-690-2085 |
| Secondary Phone Number: | 718-554-8155 |
| Website: | http://www.AutoTransport.Co/ |
| Email: | Sales@EliteAutoShipping.com |
| Time On Site: | 1 Year(s), 11 Month(s). Since 3/11/2010 4:45:00 PM | | FMCSA Licensing: | MC-656874 | Authority | Status | | Common Carrier | None | | Contract Carrier | None | | Broker | Active | |  View government license and insurance information. | Company Type:
(Interstate) | Broker
** This information is generated by the FMCSA Information ** | | | | Elite Auto Shipping offers quality nationwide door to door service. Get an instant auto shipping quote online or by calling 800-690-2085. |
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Have your own experience with Elite Auto Shipping, Inc to share? Click Here to add a review. Overall Rating (Last Two Years*):  
22 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
Elite Auto Shipping, Inc reports that they have an average of 450 customers per year. Currently, this site has 10 reviews posted by individual customers for the past 365 days. So approximately 2.22% of Elite Auto Shipping, Inc customers have posted a review.
This means that 97.78% percent of their customer’s opinions are not represented on this site. |
| Cali to Colorado | | We used Elite Shipping to schedule a transport of my daughter's car to college. Never had done this before and I was nervous about it. Elite Shipping treated me respectfully and scheduled a pick up within the time frame we wanted.
When I calle... [ More ] |
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| Last minute boat delivery | | Once again, Elite Auto Shipping came through and delivered on the dime. We were in a tight squeeze and needed a boat delivered for a customer immediately at the last possible minute and Elite found us a driver right away, set everything up for us, an... [ More ] |
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| Beware this company | | BEWARE this company! This is SCAM! They only want to pocket your deposit and have no intention of actually shipping your car. My review is long, but I don’t want anyone else to suffer what I have gone through. I encourage anyone else that had... [ More ] | | Raimy Boban was schedule for transport on May 27th 2011, driver got delayed as it happens to all transport company's. Instead of rescheduling for a different day Raimy decided she wanted to cancel the order and refuses to discuss anything over the phone. Before she hung up the phone she requested to resolve this manner through BBB services only.
This is what BBB had to say about Raimy's complaint, " BBB found business made good faith effort to resolve complaint but customer not satisfied with business response" You can find this quote on BBB.org website.
Customer vehicle pickup was scheduled on May 27th, 2011. In terms and conditions paragraph 3 states, Elite Auto Shipping agrees to provide a carrier to transport your vehicle as promptly as possible in accordance with your instructions but cannot guarantee pick-up or delivery on a specified date.
A. Even if we didn't have a driver assigned to pickup your car which is not the case, the term and conditions that you approved and sighed states that you have to allow Elite Auto Shipping 7 days to assign a driver.
B. Your vehicle pickup was scheduled for Friday evening May 27th. When you called the office it was already closed that Sat, Sun and Mon for Memorial day. On Tuesday the 31st which was the day your vehicle was re-scheduled for we came across the negative reviews and a notice of cancellation. You never gave us a chance to re-schedule. When we contacted you, you said you didn't want talk over the phone.
C. Reason for your vehicle being on the national load board ( central dispatch) is so we can find a driver sooner then Tuesday 31st. It has nothing to do with one of our drivers being a sigh to you. Other company's will say whatever is necessary to acquire your business.
D. Elite Auto Shipping is licensed and bonded here is a link that proves that ( http://li-public.fmcsa.dot.gov/LIVIEW/pkg_html.prc_limain ) type this in to find us MC # 656874. Elite Auto Shipping is a carrier and a broker, We broker routs that we don't do our selves.
E. Our driver that was a sigh to pickup your car had mechanical issues with his truck, therefore was delayed on picking up your vehicle. The driver didn't call Raimy to give her a notice and we do apologize for that. The driver is reprimanded for that.
P.S.
The allegations for the reviews being fake is false. We encourage you to pick any review from the list and we will provide you with his or her contact.
We are not contacting Raimy if she does not want to be contacted, we are simply replying to reviews that she posted.
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| Nice and Convenient | | The experience was good. The company co-ordinated with the driver as well. There was a slight glitch in destination address communication with the driver.
The car was delivered on time.
Thanks
Suhel [ View ] |
|   | Customer | | 6/1/2011 3:08:00 PM |
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| Rating | | I have rated service as an excellent it is a little of a stretch but they are really trying. Good luck. [ View ] |
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| Loved the service | | I am very impressed with the service. And how quickly everything was taken care of. Will definitely use again. [ View ] |
| | | Ammie | | 4/14/2011 2:19:00 PM |
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| Recommend | | This was our first experience with a transport company. The beginning started out a little rough. We did not receive a call on pick up day which was a Friday, so around 12:30 pm, I called Elite. They gave me the number of the driver. When I called th... [ More ] |
| | | Janine | | 4/4/2011 12:02:00 AM |
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| Thanks | | Thanks for getting my mustang to las vegas. I have never used a transport before and Rubin was very helpful and got everything set up. I never felt that he was taking advantage of me. He told me what i needed to know and how it all worked. i was very... [ More ] |
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| Move from VA to CA - worst experience ever! | | I recently moved from the DC area to Northern California and had the worst experience with this company. I did a lot of research online, received a number of quotes and read tons of reviews on various different auto movers.
Even though Elite Auto S... [ More ] | | The driver was trying to reach you that Thursday and Friday on the phone number that you provided but was unsuccessful. The driver left to pickup other vehicles in your area and the main offices were closed that weekend, and this is why you couldn't reach anyone on Saturday or Sunday. Since that happened we made sure the driver contacted you to reschedule for a different day which was Monday and you told the driver that Tuesday would be better for you. There is a reason why we have good reviews, its because we provide good service. Even though your car was picked up late it was delivered on time. The deposit that you payed is 100% refundable, if you didn't like the service you should have canceled your order and we would have refunded the deposit. We apologize for any inconvenience and try to do a better job in the future. Thanks. [ view ] |
| | | Nicolette | | 3/7/2011 12:45:00 PM |
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| Boat Transport | | We had to have a boat picked up in Virginia and delivered to our dealership in New York, Elite provided us with service which was both easy and efficiant at a highly competitive price. The driver was very responsible and called us promply keeping us ... [ More ] |
| | | Bay Harbor Motors | | 3/2/2011 9:18:00 AM |
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| Great service | | Excellent Service!! Picked up my vehicle right on time in Mountain View, California and delivered to me across the country in Pennsylvania in 5 days!! I would highly recommend their service [ View ] |
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| Best enclosed trailer service. | | I transported my Benz s550 on enclosed trailer. Best service ever. I didn't even have to start my car a lift gate raised my car on to the trailer, I'm guessing its one of the newer trucks because i have never seen a trailer do that before. Team drive... [ More ] |
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| Promises Kept | | This is the first time I've had to transport my auto & the experience was pleasant. I read the reviews on this website and decided to go with Elite Auto Shipping. The reviewers were correct in their assessment. Serg in NY was a pleasure to deal w... [ More ] |
| | | Patrick B. | | 10/10/2010 3:54:00 PM |
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| = ] | | this Company is the best i have ever encountered.
i have been a Car Dealer for about a year and a half,
and i constantly need transportation.
I got into a quarrel with my previous transporter, and called this one and you know what i wish i woulda ... [ More ] |
| | | Zaur | | 8/24/2010 10:33:00 AM |
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| Ford Explore Transport. | | We placed an order over the phone and my car was assigned a truck the next day. Our car was picked up from our house in about 3 days. The driver contacted us one day prior to arrival to set up a location and an approximate time for delivery. I receiv... [ More ] |
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| Excellent service | | I transported my van from Oklahoma City to Andover MA, my van was picked up on time and delivered when it was promised. The driver was very helpful and provided me with his cell phone number to track my van wile it was transported. I recommend elite ... [ More ] |
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| EXCELLENT SHIPPER | | CONTACTED A NUMBER OF COMPANIES..MOST WERE OVER THE $800 QUOTED BY SERGE....THE BEAUTY OF THIS COMPANY THAT MOST OTHERS DO NOT OFFER..IS THAT U PAY $0 DOWN AND PAY THE FULL AMOUNT TO THE DRIVER UPON DELIVERY
WE SET UP THE CONTRACT ON WEDNESDAY JUNE ... [ More ] |
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| Outstanding service at great price | | Elite shipped my vehicle in a day after placing the order and the vehicle arrived in time without any damage. Others were charging me as much as 200% more for door 2 door service. I was afraid that the service may not be good but I had to ship it in ... [ More ] |
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| quick delivery | | they shipped my ford f-250.. i was told it would took two days but i got the car in one day. excellent service. would use them again. they transported it on a four-car carrier and this was for a door to door service. [ View ] |
| | | Jacob | | 5/20/2010 2:32:00 PM |
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| Great Service | | I called Elite auto shipping and after talking to them they were very straight up with everything. I appreciated that especially with all the lying going on in these businesses. They didn't just tell me what I wanted to hear but what was the truth. A... [ More ] |
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| What a Way to Handle a Classic Car | | I entrusted my 40 yr old, one owner, classic car to Elite auto shippers. As a broker, they turned it over to a regional carrier (Quality Line, Inc of Antelope, CA) and then pretty much washed their hands of it, saying I would be contacted by the dri... [ More ] | | This was a human error, there wasn't anyway to predict that the driver would leave the window partially opened. You where there when the driver loaded the car on the trailer. Since you didn't see it or say anything to prevent it, there would be nothing we can do to prevent something like this. We as a company are responsible to help you in anyway possible. The driver is willing to pay for the detailing of your car. [ view ] |
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| Elite Auto Shipping 718-554-8156 review | | We were very impressed with the service we recieved from Elite Auto Shipping. They were prompt at calling us back. THEIR ESTIMATE BEAT ALL OTHER ESTIMATES WE RESEARCHED!!
The truck was on time and the movers were very polite and professional. They... [ More ] |
| | | Todd and Jaime Hall | | 3/30/2010 5:57:00 PM |
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