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Door to Door Transport 
Location:Coconut Creek, FL 33073
Phone Number:954-639-9411
Secondary Phone Number:954-639-9410
Website:http://www.doortodoortransport.net
Email:dispatch@doortodoortransport.net
Time On Site:2 Year(s), 10 Month(s). Since 7/21/2009 10:40:00 AM
FMCSA Licensing:
MC-684008
AuthorityStatus
Common CarrierNone
Contract CarrierNone
Broker Active
 
MC-744695
AuthorityStatus
Common CarrierNone
Contract CarrierActive
Broker None
 View government license and insurance information.
Company Type:
(Interstate)
Broker / Carrier
** This information is generated by the FMCSA Information **
 
We are a family owned and operated company with over a decade of transportation experience. All of our quotes are all inclusive taxes, tolls; gas and insurance no add ons or hidden fees PERIOD. We are A rated and accredited with the BBB. Being we are one of the few broker/carriers in the industry. We offer the unique ability to deal directly with in house company drivers. Which proves essential for prompt pickup and delivery dates & open communication between our drivers and customers. We will match or beat any quote from a legitimate 4 to 5 star rated company. Please feel free to visit the link above for a free online quote.
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Overall Rating (Last Two Years*):


608 ratings & reviews posted


More Rating Reports
  • Rating Trends by Month and Overall New
  • Customer Satisfaction Ratings
  • Distribution of Stars Report


  • Do The Reviews Accurately Represent This Company?
    Door to Door Transport reports that they have an average of 7500 customers per year. Currently, this site has 393 reviews posted by individual customers for the past 365 days. So approximately 5.24% of Door to Door Transport customers have posted a review.

    This means that 94.76% percent of their customer’s opinions are not represented on this site.
    Next Reviews on Door to Door Transport
    Subject: Definately recommend
    Review:I have used this company before and find them fair, prompt, courteous - a high level of trust is important. Good communication from start to finish. [ View ]
    Rating:
    Poster:Sara
    Date:5/18/2011 9:08:00 AM
    Subject: Great job Maryland to Florida
    Review:JR explained how the auto transport industry works in good detail. He assured me that a good driver would be willing to take my job promptly and also that the route from MD to FL is a very frequent path and that trucks typically are partially full in... [ More ]
    Rating:
    Poster:Frank K
    Date:5/17/2011 8:09:00 PM
    Subject: Transport 1949 Willys Truck
    Review:This company was easy to work with. After giving the company the vehicle and seller information, the company made pick up arrangments and notified me of same. I was notified when the vehicle was loaded and the delivery day. Transported on day state... [ More ]
    Rating:
    Poster:Houston Whitfield
    Date:5/17/2011 5:08:00 PM
    Subject: Door to Door - EXCELLENT!
    Review:After attempting to transport our daughter's car from New Hampshire to Colorado unsuccessfully,we called Door to Door and we are so HAPPY We Did! The other company had us waiting over TWO WEEKS and still could not locate a driver...time was Very I... [ More ]
    Rating:
    Poster:L
    Date:5/17/2011 4:54:00 PM
    Subject: Indiana to Florida- Excelent service
    Review:Everything worked out according to plan. The car was picked up the day promised, the cost was very fair, customer care was good and the driver clearly knew what he was doing. The car arrived in perfect condition. [ View ]
    Rating:
    Poster:william corredor
    Date:5/17/2011 4:22:00 PM
    Subject: Great service!
    Review:I had a great driver, Ernest! Very knowledgeable. Kept me informed all along the way. Also appreciated Raymond and the costomer service team. Thank you again and I will certainly use there services again, if necessary. [ View ]
    Rating:
    Poster:Branden
    Date:5/17/2011 1:34:00 PM
    Subject: auto transport
    Review:Very pleased with service. Information given freely as to transporting time and delivery. Would recommend to anyone needing this service. Price competive to the market. [ View ]
    Rating:
    Poster:hollander
    Date:5/16/2011 9:16:00 PM
    Subject: Great Company Door to Door !!
    Review:I was so pleased with the company Door to Door when we first initially set up details. I was happy with speaking with Jr and Ms. Lola. They exsplained everything in details and i was hooked that my vehicle was going to be in good hands. There was a ... [ More ]
    Rating:
    Poster:Lloyd
    Date:5/16/2011 11:37:00 AM
    Subject: Prius from Las Vegas
    Review:These guys are FANTASTIC to deal with - We had another transporter try and Hijack the load by posting a higher price! It apparently happens frequently with NATIONWIDE!!!! - Stay as far away from that company as you can! - As soon as we got the listin... [ More ]
    Rating:
    Poster:Metro Water Filter
    Date:5/13/2011 10:23:00 AM
    Subject: Car Transport
    Review:Roy, I called you from work Friday and received your Saturday response on Monday when I returned to work. You answered all my questions and as you stated “service was timely and stress free”. Your door to door service exceeded my ex... [ More ]
    Rating:
    Poster:Bettie Scales
    Date:5/11/2011 3:54:00 PM
    Subject: Thank you
    Review:Thank you for picking up and delivering my BMW X5 on time. Door to Door price was very competitive but most importantly, the service was excellent. I had constant communication with driver and dispatcher. The driver was very professional and my ca... [ More ]
    Rating:
    Poster:Berry Lamy
    Date:5/11/2011 3:28:00 PM
    Subject: Tyler to Dallas Transport
    Review:Could not ask for a better situation I contacted Raymond and in 24 hours more less I had the non-start truck towed from Tyler to Dallas. The whole transactions was performed while I was out of town. I would definately use this company again with o... [ More ]
    Rating:
    Poster:Roger
    Date:5/11/2011 1:05:00 AM
    Subject: Thank you
    Review:Thank you for your great customer service! The car arrived in perfect condition and on time. If I need the service again I would go directly to you next time. Regards, Elizabeth S. [ View ]
    Rating:
    Poster:Elizabeth
    Date:5/10/2011 11:30:00 PM
    Subject: Personal Thoughts
    Review:I thought that the company did well. It was a very fast and smooth shipment. I recommend door to door to anyone who needs to have their car transported. Door to door makes it fast and easy for a low price. [ View ]
    Rating:
    Poster:Christopher Pate
    Date:5/10/2011 10:14:00 PM
    Subject: Good Service
    Review:I would recommended people to use this service. It's easy to contact and people are really helpful. I went online to do some research for the transport service and saw a lot of 5 stars services. However, most of them try ripped me off because their p... [ More ]
    Rating:
    Poster:hdo
    Date:5/10/2011 12:33:00 PM
    Subject: Failed to transport cars ina timely manner as promised
    Review:On March 5th Door to Door sent a truck to pick my 2 vehicles from Houston to N. Calif. They only made it to S California Instead of promising delivery of a week, the cars sat in So California for 10 days because they couldn/t get any one to ... [ More ]
    Response:This customer should be ashamed of himself for this review. The only reason we were not able to move his cars from S. Cal. to N. Cal was because he cut a side deal with the driver to save a couple hundred dollars. We sent our driver and the cars were gone, only to find this out after we were there. Also we have all the emails from him to the driver orchestrating the whole process. We hope this review shows that all of are reviews are uncompensated and done out of kindness, and as you can see from are previous reviews this is not how we conduct are business. [ view ]
    Rating:
    Poster:Dennis Alexander
    Date:5/10/2011 11:51:00 AM
    Subject: 66 chevelle in san jose
    Review:ok all, up date on situation that i had with door to door , they ironed everything out this morning first thing ,after long weekend, my 66 was loaded up today, bound for home wash state , they profusl... [ More ]
    Rating:
    Poster:ken kellogg
    Date:5/10/2011 2:28:00 AM
    Subject: Review
    Review:Didnt know that it was COD upon arrival - that needs to be clearly stted/explained, etc. Driver was flexible and accepted check and cash. Other than being dirty from 800 mile trip, all in good order. [ View ]
    Rating:
    Poster:Carl
    Date:5/8/2011 12:46:00 PM
    Subject: I just loved them
    Review:My experience with this company was excellent. They were late to pick up my car because of a personal emergency which is exceptable. Other than this their customer service was over the roof. Kelly, J.r, and their mother are very sweet and hard workin... [ More ]
    Rating:
    Poster:kp
    Date:5/6/2011 11:07:00 AM
    Subject: good service great transport driver
    Review:I was very happy with the transport company that picked up and dropped off my car. The only issue was that the car left earlier than I wanted, so we had to find someone to accept the car at the other end, before we arrived. [ View ]
    Rating:
    Poster:Dianne Raunick
    Date:5/5/2011 9:07:00 PM
    Subject: really appreciative of the service delivered by door-to-door transport
    Review:I spoke highly of door-to-door transport service. the service they delivered from home office and the drive were fantastic, plus the price is very reasonable....before we picked up the right company for my car shipment, we searched extensively online... [ More ]
    Rating:
    Poster:Huan Du
    Date:5/4/2011 3:17:00 PM
    Subject: Pleased with Door to Door's Service
    Review:We were pleased with the Door to Door experience. We were initially skeptical about transporting our car from CA to TX because we have never used a car transportation service. They answered all of my questions and addressed my concerns. Everything we... [ More ]
    Rating:
    Poster:howard
    Date:5/3/2011 6:46:00 PM
    Subject: Toyota Highlander
    Review:We just shipped a Toyota Highlander from California to Georgia. The driver was professional and worked out the pickup time arround my mothers busy work schedule. The driver made sure to explain the process and help us understand what was giong to h... [ More ]
    Rating:
    Poster:Jerry Heninger
    Date:5/3/2011 8:42:00 AM
    Subject: Review
    Review:Great affordable and reliable delivery service and definetely would use them in future. Would highly recommend the service. [ View ]
    Rating:
    Poster:DepecheThis reviewer reports they were or plan to compensated for posting this review.
    Date:5/2/2011 8:53:00 PM
    Subject: Wonderful experience, worth every dime! Thanks JR!
    Review:I started off trying to ship a GTO I purchased over eBay using a different company from South Dakota to Spokane, Washington. After waiting for two weeks for the other company to provide me with something useful (which never came) I contacted Door to... [ More ]
    Rating:
    Poster:Kenny Dillon
    Date:5/2/2011 2:23:00 PM
    Subject: my review
    Review:Jerad took excellant care of my son's truck when he was loading it on the carrier. He answered all my questions. He called 15 minutes before we were scheduled to meet. On time and promt. They delivered the truck to my son on time and he was also... [ More ]
    Rating:
    Poster:jks
    Date:4/30/2011 10:02:00 PM
    Subject: Job well done
    Review:I am very satisfied with the service. One phone call and they take care of the rest I had pick up date contraint (within 3 days) from Hanover NH to Bay Area. Filled out th online form got a call from Raymond within minutes. He gave couple of opti... [ More ]
    Rating:
    Poster:dchandra
    Date:4/29/2011 4:33:00 PM
    Subject: GREAT SERVICE
    Review:Door to Door was great scheduling the delivery of our 68 Camaro. They were able to pick it up within 2 days of calling and delivered within another 2 days. Excellent service EVERY time I called for updates and the driver answered his phone EVERY time... [ More ]
    Rating:
    Poster:Andrea
    Date:4/29/2011 12:49:00 PM
    Subject: Great Service!
    Review:Door to Door did a great job coordinating the shipment of my car. I am very satisfied with the overall service. Timing was very prompt... everything went very smoothly. [ View ]
    Rating:
    Poster:Du
    Date:4/28/2011 11:21:00 AM
    Subject: Great move!
    Review:Door to Door did a great job with our move. My car was picked up promptly on the day we requested. Because of the nature of our move our time window was one day and Door to Door was very flexible and worked with us to get the car picked up that day... [ More ]
    Rating:
    Poster:Charissa
    Date:4/27/2011 11:42:00 PM
    Subject: NEW Updated Review
    Review:UPDATED review – in light of some recent communication with Door to Door Transport, I felt it important to post an updated review and include some additional information for those reviewing this company. What reviewers need to keep in mind whe... [ More ]
    Response:We have no idea why Lisa Moyer has a vendetta towards this company. Her order was placed on 4/20/2011 @ 1:21 pm, assigned to a driver @ 2:27pm the same day, picked up on 4/21/2011 out of Spokane Valley Washington (a terrible route for drivers to get in & out of) and delivered in Texas 5 days later. We as a company did everything she asked of us, as we do for all of our customers as stated in our previous reviews. Unfortunately it seems no matter how hard we tried as a family and a company, there was absolutely no was of making this particular customer happy. We met every timeline she asked for @ the price she was quoted. We hope this review shows that this all started over transferring the customer to another family member because it just happened to be busy @ that time. Also thank you for giving praise to the driver. Often they go unnoticed... [ view ]
    Rating:
    Poster:L Moyer
    Date:4/27/2011 8:30:00 PM
    Subject: would recommend
    Review:I would use these guys again both my corvette and harley got to the destination in excellent condition I freaked out thou when I heard that the driver took off my windshield on the bike but I can understand why so it wouldn,t break on the way out or ... [ More ]
    Rating:
    Poster:sam jonesThis reviewer reports they were or plan to compensated for posting this review.
    Date:4/27/2011 8:11:00 PM
    Subject: CAR TRANSPORT
    Review:THE CAR WAS TRANSPORTED AND DELIVERED IN A REASONABLE TIME. ONLY THING THAT COULD HAVE BEEN BETTER WAS THE COMMUNICATION BETWEEN DRIVER, TRANSPORT COMPANY. ONCE THE CAR WAS PICKED UP WE HAD NO IDEA WHERE IT WAS AND TIME IT WAS GOING TO BE DEILVERED. ... [ More ]
    Rating:
    Poster:SHANE
    Date:4/27/2011 1:02:00 PM
    Subject: Better than Ufirst Auto Transport.
    Review:They have quoted low. I thought it will take sometime before they find some driver to transport my vehicle. But to my surprise the driver called that very same day and got it delivered within 2 days. I am so happy that i have not choosen Ufirst Trans... [ More ]
    Rating:
    Poster:Suresh
    Date:4/25/2011 5:23:00 PM
    Subject: auto transport
    Review:Highly recomend door to door transporters. on time and very honest.I will use again when needed. Thanks! [ View ]
    Rating:
    Poster:cw
    Date:4/23/2011 9:06:00 PM
    Subject: Door to Door Auto
    Review:door to door auto is GREAT! They were very nice and easy to work with, delivery was on time and the price was great! I recommend Door to Door Auto Transport to everyone....i would def. use again! [ View ]
    Rating:
    Poster:Alexis
    Date:4/22/2011 11:17:00 AM
    Subject: shipping my car
    Review:My car was shipt from Texas to WV for 3 days, Mrs. Lola organize whole proccess smooth . The driver vas very polite and helpful. I am very satisfait of the service and specificaly by my contacts with Mrs. Lola. Thank You Mrs. Lola, for shipping ... [ More ]
    Rating:
    Poster:Dora Sirakova
    Date:4/18/2011 2:04:00 PM
    Subject: perfect service
    Review:i bought a car on ebay in california and needed it here in a rush for a customer that we were selling it to. Jeff and Kelly mad sure that everything went smooth and got it here just in time for us to prep it and get it to our customer [ View ]
    Rating:
    Poster:andy
    Date:4/16/2011 11:23:00 AM
    Subject: transporting my vehicle
    Review: The customer service was excellent,the pick-up was on time,delivery on time. Price was what i was looking for.I would recommend Door to DoorTransport Company as your transport service at any time. [ View ]
    Rating:
    Poster:paul meltsakos
    Date:4/16/2011 8:46:00 AM
    Subject: Transport classic VW
    Review:Everything went well. No hidden costs, always able to contact carrrier and driver, and he contacted me through out the process. The car was plastic wrapped when it arrived and in great shape. I could not be happier with door to door an american famil... [ More ]
    Rating:
    Poster:Mike Levine
    Date:4/13/2011 11:55:00 AM
    Subject: CAR ARRIVED SAFE
    Review:LOLA ASSURED ME SHE WAS THE BEST AND I WILL ABSOLUTELY GIVE IT IT HER- SHE MADE SURE EVERYTHING WENT PERFECT- THANK YOU SO MUCH [ View ]
    Rating:
    Poster:TIMOTHY RODRIGUEZ
    Date:4/12/2011 10:28:00 PM
    Subject: Automobile transport
    Review:Very informative, quick to find a transport and on time, with a reasonable price! There was no damage and the unit was actually delivered in my garage! [ View ]
    Rating:
    Poster:Davis H. Tilton
    Date:4/12/2011 7:22:00 PM
    Subject: Very Poor Customer Service
    Review:*If you are looking for a business to do what is right and honorable, this is not the one for you* In our situation, Door-to-Door chose a carrier that had a less than average DOT rating over the past 24 months (I learned after the fact) add to that ... [ More ]
    Response:We want to thank Russell for his feedback in this manner. This 1983 BMW was fully inspected on pickup and on delivery was walked around for15 min. under a heavily lighted area (like the shipper stated) to avoid situations like this. Two weeks later we got a call from Mrs. Lemonds stated there was a small tear in the ragtop, we explained since some time has lapsed since delivery and you sighed off on the car it will be hard for you to be reinbursed through the insurance company.She was being very kind so we asked her to get a estimate done and we will somehow work it out with her. She sent us a estimate for 265 and change which we would pay so we can all move on. Then Russell (who wrote this review) got involved and things went south fast. Once he realized we were sending a check he immediatly resent a email for 1873.72 to replace to whole top on his 1983 car. At this point we saw us trying to do the right thing quickly was turning into extortion by treating this review if we did not pay. We advised Russell it would probably be best to take the insurance route and a file a claim since the car was fully insured during transit. In closing we went over and above with this customer even though there was a large time lapse from delivery and a signed inspection sheet. Even though we are 100% confident this did not happen during transit we will still honer the original estimate from Mrs. Lemonds. As you can see in prior reviews we always will stand by our customers as they are our livelyhood and how we feed our children. [ view ]
    Rating:
    Poster:Russell
    Date:4/11/2011 5:28:00 PM
    Subject: on time
    Review:prompt,knowledgable and honest- is how I would describe jr- he guided me through the shipping process from start to finish- even though I have shipped numerous times before I am always a little nervous as the last company I had used went out of busi... [ More ]
    Rating:
    Poster:joshua
    Date:4/7/2011 8:48:00 PM
    Subject: Lola
    Review:Lola gave me excellent attention and has many patientsI had to change the date a couple of times and Lola worked me in the schedule The driver was professional and took great care with the car I will reccomend to others and will use them again myself... [ More ]
    Rating:
    Poster:Kathy Bonello
    Date:4/7/2011 11:23:00 AM
    Subject: Vehicle transport
    Review:Good communication. Driver was on time. Gave me the best price. My jaguar was in perfect condition all the time. Lola informed me of everything. I would use them again. [ View ]
    Rating:
    Poster:natalia
    Date:4/7/2011 10:16:00 AM
    Subject: Worth the Money
    Review:Excellent communication from Company and Driver. Would recommend and use this company again! Vehicle was picked up and delivered on time. Received other quotes for the same services that were way off base [ View ]
    Rating:
    Poster:D. R. Uman
    Date:4/6/2011 6:22:00 PM
    Subject: Review
    Review:The car was picked up in 3 days which was agreed on . The transport driver was very good at loading and unloading the car. Even though he had a flat he still delivered the car in 2 days. [ View ]
    Rating:
    Poster:James Golden
    Date:4/4/2011 7:06:00 PM
    Subject: Bad Winter Weather.
    Review:Bad weather will probably make a definate delay in any carriers service...Mostly in their scheduling for pick-up and also in the extra time on the road...Winter, with the bad weather will probably delay your pick-up and delivery. This transport comp... [ More ]
    Rating:
    Poster:John
    Date:4/4/2011 4:18:00 PM
    Subject: Georgia to Florida
    Review:This is the second time I've used this company to ship my vehicle. Excellent customer service. I really appreciate the honesty and great service this company has given me. A great family own business. Keep up the good work. [ View ]
    Rating:
    Poster:Al
    Date:3/30/2011 7:26:00 PM

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