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Direct Auto Movers Inc. 
Location:2300 Valley View Ln Suite 1010
Dallas , TX 75062
Phone Number:817-501-5995
Secondary Phone Number:877-566-2183
Website:http://www.DirectAutoMovers.com
Email:Info@DirectAutoMovers.com
Time On Site:3 Year(s), 9 Month(s). Since 5/26/2008 5:45:00 PM
FMCSA Licensing:
MC-619650
AuthorityStatus
Common CarrierNone
Contract CarrierNone
BrokerActive
 View government license and insurance information.
Company Type:
(Interstate)
Broker
** This information is generated by the FMCSA Information **
 
Direct Auto Movers Inc. is one of the most well regarded auto shipping companies in America with over 12,000 vehicles shipped annually. Direct Auto Movers is a Carrier and operates a well maintained fleet of Open and Enclosed trucks. The company is one of the very few that is Accredited by the Better Business Bureau (BBB). The BBB has rated Direct Auto Movers "A". Most of the companies with hundreds or even thousands of reviews on this board are not accredited by the BBB, or if they are, have a low rating. Over 90% of Direct Auto Movers customer vehicles ship inside of one week. The small number of complaints relative to its huge size has everything to do with the professional care of the Customer Service team. While not perfect, they have an amazing record of success. Please keep that in mind when considering your next auto transport move.
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Overall Rating (Last Two Years*):


92 ratings & reviews posted


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  • Next Reviews on Direct Auto Movers Inc.
    Subject: The best service thus far!!
    Review:I have transported vehicles many times before, however this was the best customer service and the most expeditious transport to date. I worked with Lance at Direct Auto Movers Inc. (972-261-7456). He made this service as easy as placing an online s... [ More ]
    Rating:
    Poster:Leslie Blalock
    Date:2/10/2012 1:04:00 AM
    Subject: Excellent Communication & Service
    Review:To Whom It May Concern, I was very happy with the outcome of my vehicle transport solution. I was amazed by the timely delivery, my vehicle ( 1969 Camaro ) was able to make it from Upstate New York to my home in Los Angeles CA all within a period ... [ More ]
    Rating:
    Poster:Robert Orrey
    Date:12/27/2011 3:08:00 PM
    Subject: Great Work Folks - Very Simple & Quick
    Review:To All Those Looking for a dependable auto transportation provider , I began my search several months before I was scheduled to retire from the Marine Corp in San Diego, California when I had a leutinant recommend their services. I have worked 20 ... [ More ]
    Rating:
    Poster:Captain Jim Mitchell
    Date:12/20/2011 12:37:00 PM
    Subject: Would not recommend
    Review:I spoke with Jeffrey from Direct Auto Movers, Inc out of Irving Texas and he said he would have my car shipped, but also store for a little while, since I was not going to be in Virginia when it was delivered. He seemed very nice and helpful when I ... [ More ]
    Rating:
    Poster:Colette
    Date:12/19/2011 11:43:00 AM
    Subject: HORRIBLE EXPERIENCE!
    Review:Absolutely horrible experience through Direct Auto Movers. Vehicle was supposed to be picked up and delivered same day from Dallas to San Antonio. Car didnt get picked up and delivered until 3 days later. Direct Auto Movers contracts out my vehicle w... [ More ]
    Response:THIS CUSTOMER RECIEVED A FREE AUTO SHIPMENT FOR BRINGING THIS MATTER TO OUR ATTENTION. At Direct Auto Movers Inc we say thank you for taking the time to bring this to our attention. Over the two year span that Cody was employeed at out business there have been two incidences very similar in nature to this and it has been a formal process to ensure that this never happends again. THIS MAN WAS TERMINATED & CODY KIRKMAN IS NO LONGER EMPLOYEED AT DIRECT AUTO MOVERS INC> [ view ]
    Rating:
    Poster:Cody
    Date:11/28/2011 11:21:00 AM
    Subject: ship your 2005 BMW door to door and fully insured!
    Review:My car arrived here at Sunnyvale and there is no damage to the car on first sight and arrived on time. Driver Alex was a nice guy and I tipped him well. I would highly recommend your service to anyone. [ View ]
    Rating:
    Poster:Karthik Kannan
    Date:11/28/2011 12:46:00 AM
    Subject: My Experience with Direct Auto Movers
    Review:Direct Auto Movers comes with my highest recommendations. Bryan and his staff are always looking for better ways to improve service for their customers. You would be doing yourself a favor to use Direct Auto Movers for your auto relocation needs. ... [ More ]
    Rating:
    Poster:Colleen Foshee
    Date:11/18/2011 12:15:00 PM
    Subject: Highly Recommended
    Review:These guys were great from the get go. They took care of my car and I was kept informed the entire time the car was being shipped. The car was picked up and dropped off on time, in 3 days. Excellent service!! [ View ]
    Rating:
    Poster:Farhan
    Date:10/30/2011 1:45:00 PM
    Subject: Great Company
    Review:I needed my Suzuki Aerio transported from Dallas to my niece in New Mexico. I contacted Bryan at Direct Auto Movers in Irving, Tx. and talked to Bryan. He was very helpful and I was able to get the car to my niece in good condition. They were on ... [ More ]
    Rating:
    Poster:Susie Eberhardt
    Date:10/26/2011 6:13:00 PM
    Subject: Exceeded Expectations
    Review:When my daughter decided to move to Florida, we didn't want her driving so I was in need of auto transport services. I was treated with professional courtesy. Direct Auto Movers was competitively priced and there were no hidden fees. The company d... [ More ]
    Rating:
    Poster:Janis Moore
    Date:10/26/2011
    Subject: My Savior was Direct Auto Thank Again Jeff
    Review:I had a wonderful experience with everyone I talked with from the get go. I am a lawyer so I'm very particular and did plenty of homework before I made my choice. After deciding to work with jeff at their firm I was satisfied with the notice they gav... [ More ]
    Rating:
    Poster:Vanessa Foshee
    Date:10/24/2011 4:02:00 PM
    Subject: Bless Their Hearts! Good Honest People
    Review:To Whom it May Concern, My name is Mrs. Amy Lunn and I would like everyone to know what a fantastic experience I had with the nice folks at Direct Auto Movers. First of all, I didn't have any idea how to get a car shipped but I did what most pe... [ More ]
    Rating:
    Poster:Amy Lunn
    Date:10/22/2011 12:41:00 PM
    Subject: Pleasantly Surprised & Would Use Again
    Review:Hello, I am writing this review because I want to do everything I can to assure potential clients of Direct Auto Movers Inc. that I had no problems & infact really enjoyed working with the staff there. I had a Trailer that is used for Hauling... [ More ]
    Rating:
    Poster:Charles
    Date:10/22/2011 11:41:00 AM
    Subject: Cont'd Headache due to Bryan Pilcher
    Review:If you read below you can see how my nightmare began and what I thought had ended until today. We had paid Direct Auto Movers, LLC with a cashier's check totaling $5478.00 that was deposited directly into their account per Mr. Pilcher. Intially we ... [ More ]
    Response:Please help our company by removing this very very damaging review that is a duplicate. The same woman left a review just overr a week ago stating that we didnt pay our drivers and that we failed to do our job. PLEASE REMOVE IT BECAUSE IT'S A DUPLICATE LISTING. Our company has been in business over 20 years and we certainly would't exist if we didn't pay drivers. TO BE PERFECTLY CLEAR THIS IS SIMPLY A WOMAN FROM RURAL MISSISSIPPI THAT EXPECTED 5 24 ft VANs to go from her place in Sumral, MS to Gillette WYOMING in 4 DAYS - Sghe lied about the vans and told us they were regular chevy vans but when our driver showed up they were 24 ft long & 11000 lbs-(5 passenger vans)This was a Major Nightmare- She complained the whole time and we ended up doing it anyways in 5 days . Which is a miracle- I cannot believe she canceled the ectra 1000 amex charge considering we moved nearly 3 times what we were told . BryaN 817-501-5995 [ view ]
    Rating:
    Poster:sonya
    Date:10/21/2011 3:49:00 PM
    Subject: Extreme fast great service
    Review:I just bought a new truck. I live in chicago found a good deal i needed to get as soon as possible for my work. They quoted me 3-5 days delivery time and it showed up in two days. Wow. I am real happy customer i will be useing this company in futu... [ More ]
    Rating:
    Poster:Adrian Akers
    Date:10/18/2011 2:02:00 PM
    Subject: Moved my 2009 Ford Fusion. No issues!
    Review:I requested a quote as we all do online and Jeff was the 4th person they called. I chose him because of his transport knowledge and honesty. I didnt have to contact him again until after my car was delivered and to say thanks for everything! [ View ]
    Rating:
    Poster:Kelly Edwards
    Date:10/13/2011 12:28:00 PM
    Subject: review
    Review:I always enjoy dealing with direct auto movers inc. I always receive great customer service, fast delivery, and timely pick up. For the past two years, direct auto movers have been my Number 1 choice. These guys have the best door to door services... [ More ]
    Rating:
    Poster:ben yisrael
    Date:10/12/2011 12:58:00 PM
    Subject: Great Experience
    Review:I would definitely refer this company to my friends and family. They had great customer service. I was nervous at first about shipping my car but Bryan went out of his way to make me feel comfortable. It was affordable and saved me a lot of time and ... [ More ]
    Rating:
    Poster:Michelle Grohman
    Date:10/11/2011 11:14:00 AM
    Subject: Shipped My Acura from IL to CA
    Review:Wasn't sure what to expect, since I've never had a vehicle transported before. But, everything went better than I hoped. I talked to Bryan at Direct Auto and he told me they can't promise a specific time to drop off and it should be within a day or... [ More ]
    Rating:
    Poster:Nathan Wilkes
    Date:9/30/2011 12:53:00 PM
    Subject: Made My Move a Pleasure
    Review:Hell, My name is Robert- I was recently relocated to Austin, Texas from Seattle, Washington for a new Job Position. I was reffered to Direct Auto Movers from a friend who had worked with them last summer. I was pleasantly surprised with the pr... [ More ]
    Rating:
    Poster:Roger Prior
    Date:9/15/2011 6:07:00 PM
    Subject: Worst Experience!!!!!!
    Review:This is a really bad company!!!!!! I would not suggest anyone to this company!!!!!!!! I got a quote in the middle of June to ask the soonest time to ship my car because I needed my car by the end of June in California. Bryan told me he can have i... [ More ]
    Rating:
    Poster:Wing
    Date:7/20/2011 1:02:00 PM
    Subject: Excellent Customer Service
    Review:I shipped my classic chevy with Direct Auto Movers and Bryan did an excellent job. I went with this company because of there excellent ratings and several of my friends have shipped cars with them. I was surprised at how Well Bryan kept me informed o... [ More ]
    Rating:
    Poster:John Harris
    Date:7/7/2011 6:12:00 PM
    Subject: Review
    Review:Bryan at Direct Auto Movers did an excellent job taking care of my baby, My 370z. He was honest and upfront with the cost, there were no hidden charges and my car arrived in perfect condition and on time. I would recoomend Direct Auto Movers to anyb... [ More ]
    Rating:
    Poster:Michael Smith
    Date:7/7/2011 5:18:00 PM
    Subject: Reliability and Honesty
    Review:I would not use this company ever again. They do not answer the phone on the weekends, despite being a broker-trucker. Many times their message box was full...a very frustrating experience...and later their independent outside trucker called me sayi... [ More ]
    Response:Mr. Bill Vaughn, I want to express my deepest apology for any inconvenience that you may have incurred while having your daughter's car shipped back home from college. After numerous conversations with you and RETURNING EVERY DOLLAR OF YOUR MONEY BACK TO YOU, I have honestly put forth my best effort to try and resolve this matter amicably with you and now I'm left very confused. If anything, I thought you would be writting a positive review about our company due to the efforts I made to appease you and resolve the situation. Your upset because the driver let you know that he would be a day late delivering the Lexus even though he was TWO DAYS EARLIER THAN ORIGINALLY QUOTED- and at that point you made the decision to drive to his location and pick up the car instead of just waiting till the next morning when he clearly stated that he would be there by 9am. He had to replace a tire and you were informed of all the details throughout the whole process. I awsered the phone all 14 times that you called on a Sunday afternoon which was supposed to be my day off. You had made an agreement with me not to slander our firm if you got your move for free- So, I held up my end and returned all of your money and you still wrote this negative review about us. I made numerous calls to you in an effort to try and resolve this matter but you continued to Yell & Use Profanity which was not appropriate. Your wife was kind enough to call and apologize, and let me know that you were upset because your daughter had failed or missed a class at college and needed to return right back to the origin which was very upsetting to you and let me know how much she appreciated everything. You asked me to take the vehicle back for free and got very upset when I let you know that the truck was already fully loaded going back & that we couldn't do it for free as asked. Please let me know what I can do in order to make this right? I've already returned all your money once again & apologized for a flat tire numerous times. Thank You very much for your business- Bryan 817-501-5995 [ view ]
    Rating:
    Poster:bill vaughan
    Date:7/6/2011 11:26:00 PM
    Subject: Great Move
    Review:This is my second time using Direct Auto Movers and I will have to say, GREAT JOB!! I am a repeat customer and have moved cars all across the country with Bryan. I am always amazed when he tells me to call other companies and get quotes because his... [ More ]
    Rating:
    Poster:Will
    Date:6/21/2011 1:41:00 PM
    Subject: Best Deal and Reliable Service!
    Review:I transported my Honda Accord through Direct Auto Movers from Mass to California. I got the best deal and the transportation time was faster. I made shipping arrangement with Bryan and he was very helpful. He was available weekends also and returned... [ More ]
    Rating:
    Poster:Ram
    Date:6/13/2011 9:20:00 PM
    Subject: Repeat Customer!!!
    Review:I recently had to move to Austin for work, all the way from Seatle. Unwilling to make that drive, I needed a reliable company to transport my car so that it would be there soon after I left. Direct Auto Movers Inc was by far the most helpful compan... [ More ]
    Rating:
    Poster:HNN
    Date:6/9/2011 5:23:00 PM
    Subject: Great Move
    Review:When I first decided to have my car moved to Texas from New York I was flooded with calls. I had quotes that ranged from next to nothing up to astronomical prices. Each broker gave me different time frames of how long it would take for my vehical t... [ More ]
    Rating:
    Poster:Bobby L.
    Date:6/8/2011 7:51:00 PM
    Subject: Extremely Frustrating
    Review:Long story short: Do NOT use Direct Auto Movers if you expect any sort of customer service. Expect to be the one proactively calling to figure out what's going on with your car - when it's going to be picked up, who's picking it up, how much you'll ... [ More ]
    Rating:
    Poster:Annie
    Date:6/8/2011 5:06:00 PM
    Subject: Honestly honest
    Review:I talked to several companies about moving my Explorer and every company started off by low balling me and then slowly hiked up the price right b4 pickup. Direct Auto Movers knew what they were doing, did it quickly and GAVE ME A REAL QUOTE that the... [ More ]
    Rating:
    Poster:Paul Ross
    Date:6/2/2011 2:54:00 AM
    Subject: Above & Beyond the Call of Duty
    Review:I can count on one hand the occasions which I've written a review for a company, and all but this one were negative. I was extremely nervous about shipping my new Cadillac CTS from Los Angeles to Atlanta, so I'll admit that I probably wasn't the easi... [ More ]
    Rating:
    Poster:DanDes
    Date:5/12/2011 7:49:00 PM
    Subject: Excellent Service.
    Review:My vehicle was picked up very quickly after we arranged the shipment and delivered on time. Bryan was a pleasure to deal with and great to do business with. It was easy to contact him and the vehicle was delivered in excellent condition. Overall just... [ More ]
    Rating:
    Poster:Michael H
    Date:5/11/2011 2:55:00 PM
    Subject: wonderful
    Review:I just got my range rover HSE today from DC. David Chen was very professional and knowledgeable. He always answers my phone calls and i call a lot. I was kind of hesitant to go with a broker at first, but if i had to do it all over again i wouldn't g... [ More ]
    Rating:
    Poster:yvonne moonThis reviewer reports they were or plan to compensated for posting this review.
    Date:4/19/2011 8:16:00 PM
    Subject: Great to work with and more
    Review:Direct was good to work with and they and the actual drivers texted or called on a reasonable basis with updates on progress and arrival! Great job overall! [ View ]
    Rating:
    Poster:K West
    Date:3/8/2011 8:16:00 AM
    Subject: Thank You
    Review:I'm glad I stuck with this company. Everyone was very knowledgeable. Bryan broke the process down for me and was very prompt in taking care of the paper work. The driver was on time and professional. The status updates throughout the process were ve... [ More ]
    Rating:
    Poster:Jason
    Date:3/7/2011 6:46:00 PM
    Subject: recent shipping experience
    Review:I ran into a problem regarding transport of my car from NJ to CA on the day I was expecting the car to leave. I called Nicholas Neal and within 1 hour he had made the necessary arrangements for my car to be picked up the following morning. He was ver... [ More ]
    Rating:
    Poster:Bob
    Date:12/23/2010 6:52:00 AM
    Subject: best auto transport
    Review:Ryan was very courteous and very accomodating. I explained my needs, and he MORE than accomodated them! Direct Auto Movers Inc. is the way to go if you are moving a vehicle. They arranged to have my vehicle to me in record time, and it was truly a... [ More ]
    Rating:
    Poster:maryanne
    Date:12/16/2010 8:23:00 PM
    Subject: One of the Best!!!!!!!!!!!!!!
    Review:Nick with Direct Auto Movers was truly an Angel!!!! He told us from the beginning that we had two options. #1. We could move the car at a cheaper rate (-$150 from the quoted price) if we were not in a hurry. #2. If we needed it there by a certain dat... [ More ]
    Rating:
    Poster:Jack Anderson
    Date:12/3/2010 12:37:00 PM
    Subject: Absolutly Fantastic!!!!!!!
    Review:Nick was there for me from the beginning to the end.....and made my move so much easier and stress free. Everything he told me he would do happened...He was honest, straight forward, and told me what I needed to hear not what I wanted to hear like ev... [ More ]
    Rating:
    Poster:Jay Finley
    Date:11/22/2010 5:09:00 PM
    Subject: Great Customer Experience
    Review:Bryan and his team did an excellent job. They dealt with my demands and never even muttered a complaint. The dealer had arranged a time with them that would not work for me and once we had our initial discussion about what would work, Bryan sprang in... [ More ]
    Rating:
    Poster:Mr Longhorn
    Date:11/19/2010 9:22:00 AM
    Subject: Second Time
    Review:This was the second time I've used Direct Auto Movers. Both times went well, so I thought I'd write a good review for them. The Pathfinder we shipped is like new, so I was a little worried about it being scratched or something, but it showed up j... [ More ]
    Rating:
    Poster:Dustin Bird
    Date:11/18/2010 8:57:00 PM
    Subject: MADE MANY PROMISES, OVERCHARGED
    Review: Web site claimed they had their own fleet of trucks both covered and open. Not true. Nicholas is just a broker and put the order on the internet. For the price $850 they were going to pick up the truck at my home. I had to drive 40 miles to mee... [ More ]
    Response:Mr Fuentes, I apprecite you bringing these matters to my attention. Ultimately, Nick Neal was let go from our firm & is NO LONGER EMPLOYEED here at Direct Auto Movers Inc. However, we ARE A CARRIER & HAVE OPERATED A FLEET OF CAR CARRIERS FOR NEARLY 30 YEARS. I assure you the problems have been resolved & we hope you'll consider giving us another opportunity to show you just how great of a company we reall are. Thank You - Bryan Pilcher 817-501-5995 [ view ]
    Rating:
    Poster:THOMAS W FUENTES
    Date:11/11/2010 11:05:00 AM
    Subject: A SATISFIED CUSTOMER
    Review:I want to thank Bryan for all of his help in and friendly manner in transporting my car back to Florida. He answered all of my calls, and if I wanted to track where my car was, he assured me he could. He called me before they arrived, and when the ... [ More ]
    Rating:
    Poster:Jean Marshall
    Date:11/1/2010 10:08:00 PM
    Subject: Car transport service
    Review:I was very happy with the service from Direct Auto Movers. The contact person kept me informed during the whole process and even checked with me afterwards to make sure all went well. The car was delivered as promised, actually earlier (which was g... [ More ]
    Rating:
    Poster:John B.
    Date:10/17/2010 1:11:00 PM
    Subject: EXCELLENT! EXCELLENT! EXCELLENT!
    Review:I was very satisfied with the way this company worked with me. They were honest and everything was on time. My car actually arrived sooner than I had expected. I will recommend this company to all my friends and family. Thanks, Will [ View ]
    Rating:
    Poster:Will H.
    Date:10/7/2010 1:18:00 AM
    Subject: Excellent service Direct auto Movers
    Review:I contacted Direct auto movers from their information online from their website. It was a pleasure to work with Bryan Pilcher at Drect Auto Mover. From the time I requested a quote on my car to the delivery of my car Bryan made my experience profe... [ More ]
    Rating:
    Poster:Kathy Pope
    Date:10/5/2010 2:15:00 PM
    Subject: Shipping with them was the best choice
    Review:Like most of us, I had never shipped a car before in my life. In a reply to one of my very tentative early inquiries, Nick wrote back to me, "I give you my word that everything I say I do.....I do." I much appreciated that statement. We use... [ More ]
    Rating:
    Poster:David Reigle
    Date:10/5/2010 1:06:00 PM
    Subject: first timer
    Review:I had never even thought of buying a car and having it shipped accross the country but I found a great deal on old 1971 Scout II and could not pass it up. I contacted Bryan at Direct Auto Movers and it could not have been a better experience. I calle... [ More ]
    Rating:
    Poster:CHRIS
    Date:9/8/2010 12:16:00 PM
    Subject: My personal experience with directautomovrs
    Review:I used Directautomovers to ship my '05 ford p/u from Jersey to Florida and was pleasently surprised at the customer service and attention to detail this company gave me. I have had bad experinces in the past with moving stuff cross country but was de... [ More ]
    Rating:
    Poster:Ryan Woolsey
    Date:9/7/2010 7:54:00 PM
    Subject: Direct Auto Movers Is Wonderful
    Review:I have an expanding family and found a great deal on a Kia Sedona online. I called Direct Auto Movers and got a great qoute and had my van moved from Miami to Austin in 3 days. I would highly recommend them to everyone! [ View ]
    Rating:
    Poster:Natalie
    Date:9/7/2010 7:02:00 PM

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