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Countrywide Auto Transport


Location:	27762 ANTONIO PARKWAY SUTE #L1601 Ladera Ranch, CA 92694
Phone Number:	(877) 717-AUTO (2886)
Web Site:	http://www.countrywideautotransport.com
Email Address:	INFO@COUNTRYWIDEAUTOTRANSPORT.COM
Time On Site:	2 Year(s), 3 Month(s). Since 9/11/2006 2:10:00 PM
MC Number:	MC-545943 View government license and insurance information.
Company Type:	Broker/Carrier
TRANSPORT REVIEWS ONLY GIVES GOOD RATINGS TO COMPANIES THAT ADVERTISE WITH THEIR SITE AND PAY THEIR HEFTY ADVERTISING FEES.IF YOU ARE TRULY LOOKING FOR A RATING SYSTEM ASK HOW A COMPANY'S RATING IS WITH CENTRALDISPATCH.COM WHICH IS THE ORIGINAL WEBSITE ESTABLISHED FOR ALL AUTO TRANSPORT COMPANIES OVER 10 YEARS AGO THEY HAVE OVER 4,000 CARRIERS WITHIN THEIR CARRIER NETWORK.OUR COMPANY IS RATED NO. 1 AT 100% WITH OVER 850+ RATINGS RANKED NO. 1 IN THE NATION.CALL US TOLL FREE 877-717-AUTO AND WE WILL FAX TO YOU.WHAT THIS TRANSLATES INTO IS THE BEST COMPETIVE RATES AND QUICKEST SERVICE.

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Overall Rating (Last Two Years*):

58 ratings & reviews posted

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Customer Satisfaction Ratings

Distribution of Stars Report

Do The Reviews Accurately Represent This Company?
Countrywide Auto Transport reports that they have an average of 12000 customers per year. Currently, this site has 39 reviews posted by individual customers for the past 365 days. So approximately 0.33% of Countrywide Auto Transport customers have posted a review.

This means that 99.68% percent of their customer’s opinions are not represented on this site.

Previous Reviews

Subject:	Beware!!!!!!
Review:	Supposed to pick up vehicles on May 18 and May 22 but never did. When called would give the following answers: a) Driver is 55 minutes away b) Driver within the area c) Driver wouldnt answer the phone d) Will find out what really happened e) We&... [ More ]
Response:	PER CUSTOMER REQUEST WE PROCESSED FULL REFUNDS ASAP. [ view ]

Rating:
Poster:	katherine
Date:	6/22/2007 6:03:00 AM

Subject:	Worst transaction of my life
Review:	This was a horrendous experience. I called this company to ask for the schedule. They told me that they would call me back, but never did. In the end, I had to call the dispatcher, the driver and follow-up on the delivery myself. I picked this c... [ More ]
Response:	THIS CUSTOMER'S CAR WAS DELIVERED IN GOOD CONDITION PER OUR TERMS OF SERVICE. [ view ]

Rating:
Poster:	Julia G
Date:	6/18/2007 11:59:00 PM

Subject:	DO NOT USE THIS NIGHTMARE COMPANY
Review:	One has to use the term "stressed out" when it comes to describing what it's like dealing with this company. They broker to even worse companies, and NOBODY takes responsibility for anything. I never once knew where my car was. They ... [ More ]
Response:	THE ESTIMATED TRANSPORT TIME CROSS COUNTRY COAST TO COAST IS ABOUT 7-14 DAYS.WE ARE THE MOST HONEST UPFRONT COMPANY AND WE OUTLINE IN OUR TERMS OF SERVICE THAT TIME FRAMES ARE NOT GUARANTEED. [ view ]

Rating:
Poster:	Nancy C.
Date:	5/15/2007 11:58:00 PM

Subject:	TX to MA
Review:	I dealt with Lewis at CountryWide from estimate until he'd found a carrier to transport my vehicle. He was most helpful in explaining the process and setting up the shipment. Within hours of the time I signed up for the shipment he had a carrie... [ More ]

Rating:
Poster:	TerryT
Date:	4/19/2007 8:42:00 PM

Subject:	Wish I had read this site before I chose the carrier
Review:	My experience with Countrywide was terrible. My car was picked up almost 10 days after the first available pickup date. I had to leave the car with a neighbor because I needed to leave to close on my new home. The game with Countrywide is that the... [ More ]
Response:	WE ARE AMERICA'S #1 RATED BROKER AT 100% RATING WITH WELL OVER 600 RATINGS WITHIN OUR CARRIER NETWORK.WE ARE THE ONLY COMPANY THAT EXPENDS OUT OF COMPANY POCKET TO GET OUR CUSTOMER'S CARS MOVING ANY OTHER BROKER WOULD CANCEL ORDER AND... [ More ]

Rating:
Poster:	PA to TX
Date:	4/9/2007 12:35:00 PM

Subject:	Completely Incompetent
Review:	Countrywide Auto Transport provided me with the WORST Auto transport experience I have ever had. Over the time span of 3 weeks, I emailed them 5 times, called 5 times, and was lied to 10 times. Their online order tracking did not work 99% of the time... [ More ]
Response:	FOR MOST OF OUR ROUTES WE TYPICALLY REQUIRE A 7-10 BUSINESS DAY LEAD TIME AS WELL AS A 2-3 DAY WINDOW FOR PICKUP.WE OFFER OUR CUSTOMERS AN EXPEDITED PICK UP OPTION FOR $200 ADDITIONAL TO GET CARS PICKED UP FASTER BUT THIS CUSTOMER OPTED OUT OF THE OP... [ More ]

Rating:
Poster:	Chris Gonzales
Date:	2/13/2007 11:24:00 AM

Subject:	DO NOT USE THIS COMPANY!!!
Review:	I talked to Al (the owner) several times before I placed the order, he is the only person you could talk to. He made sure I was happy during our conversations, but after I placed the order everything changed. He would not return my phone calls, ever... [ More ]
Response:	OUR COMPANY PAID AN EXTRA $100 OUT OF POCKET TO GET THIS CUSTOMER'S CAR DELIVERED ASAP. THIS CUSTOMER AGREED TO OUR TERMS OF SERVICE THAT TRANSPORT TIMES ARE NOT GUARANTEED. [ view ]

Rating:
Poster:	Laura
Date:	2/11/2007 2:28:00 AM

Subject:	DO NOT USE THIS CARRIER!!!!!!!!
Review:	nightmare! Car was to be picked 9 days ago. first driver had to unload one car, then driver came and left eventhough they never took our address. then driver's transmission broke down, and now driver got "beat up". to make matters worse... [ More ]
Response:	WE ARE AMERICA'S #1 RATED COMPANY WITH OVER 700 RATINGS AT 100% WITHIN OUR CARRIER NETWORK.THIS CUSTOMER PROVIDED US WITH A PHONE NO. AT PICK UP END THAT WHEN THE DRIVER CALLED FOR 3 DAYS IN A ROW COULD NOT GET A HOLD OF ANYONE AND FINALLY HA... [ More ]

Rating:
Poster:	Nicholette
Date:	12/29/2006 3:56:00 PM

Previous Reviews

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