Car Transportation USA  | |
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Have your own experience with Car Transportation USA to share? Click Here to add a review. Overall Rating (Last Two Years*):  
56 ratings & reviews posted
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| Reality | | I received a qoute from JR to ship a car. It was my first time shipping a car and not knowledgeable of how it works. JR said that the car would ship for that price and its just a matter of days when a driver will pick up the order and I will have my ... [ More ] |
|  | | Francisco | | 5/17/2013 8:39:00 PM |
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| SCAM ARTIST | | CONTACTED THIS COMPANY THREE WEEKS AGO FOR A PICKUP. GIVEN "LOW BALL" BID OF $580 FOR A RANGE OF 1/14 DAYS ON PICKUP. A $195 DEPOSIT,SHAME ON ME, WAS REQUIRED CONSTANT ATEMPTS TO REACH THESE THIEVES HAVE GONE UNANSWERED. THEIR PHONE NUMBER ... [ More ] |
| | LARRY | | 5/17/2013 6:24:00 PM |
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| Car Transportation USA | | This company has had the picking up and personal information wrong from the start , i had to contact them several times just to get the person to contact info. and address right, they charged a $195.00 and took my deposit knowing that they could not... [ More ] |
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| | | Autumn | | 4/25/2013 6:04:00 PM |
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| SCAM | | I beleive this company is dishonest. They gave a price (I didn't ask for it they offered it)and stated in there offer the car would be picked up within 1-14 days & delivered door to door fully insured and the broker fee would be included in the p... [ More ] |
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| CT USA | | DO NOT USE THESE GUYS. Made the mistake of giving them a deposit (I am a fool) they didnt do anything after that as far as I know, close to 3 weeks went by. I finally booked it with another broker, who doesnt require payment until vehicle is picked... [ More ] |
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| Escellent Customer Service | | I had an excellent experience from the first conversation I had with Mary through the delivery and communication with Victor who was the car carrier driver.
They were attentive, honest and communicated every detail throughout the transition.
When... [ More ] |
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| NEVER, NEVER USE Car transportation USA | | Initiated an agreement to ship a Jeep from Georgia to Moab, UT with a specific time frame requirement. Company failed to honor agreement.
When speaking with Dino at the transport company, he assured me multiple times that my vehicle would be ship... [ More ] |
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| Worst experience I have had (4 previous) | | The sales team is fine. Courtious but un-able to influence the sitution after you sign a contract. The dispatcher is attrocious. Threatened to keep my money after they could not produce, would not address the issues. Tried to tell me I needed the &... [ More ] |
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| Dino is very professional! | | Dino & the team at Car Transportation USA were great. Even after I had to push back the pickup date - my fault as one of the repairs to the car wasn't complete - they shuffled schedules to get the car loaded the next day & made it to New York... [ More ] |
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| pick up and delivery of a vehicle | | This company was great and so was DL trucking who picked up our vehicle, everything went smooth and would definitely use them again. Thank you for everything, [ View ] |
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| Car Transport | | Excellent service. I am pleased.
Dan Stone was pleasaent to work with and didn't waste any of my time.
The driver that delivered the vehicle called several hours prior to delivery and got his large truck as close to my little street as possible... [ More ] |
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| Delivery of my Citroen DS21 Pallas | | My nae is Jaime Munoz, I've had the great pleasure to meet Dino from Cartrasportusa over the phone. From the beginning g he has always been extremely professional!!! He always kept in communication to make sure that I was well inform through the ent... [ More ] |
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| As promised | | Efficient, timely and on time both directions. Add courteous to it and you have a happy customer. No issues at all. [ View ] |
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| Fast and on Time | | Had a car in Charlotte, NC that had an engine problem, and I was not in the state, needed to get it off a service lot or it would be towed. Called Car Transportation USA and Mary on the phone, in a day and a half, was able to help me out. She found ... [ More ] |
|  | | Roger S. | | 2/28/2013 6:07:00 PM |
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| POOR CUSTOMER SERVICE | | WAS GIVEN A QUOTE A ONLINE, BUT WAS LATER CHARGED A HIGHER PRICE. MY ORIGINAL
CONTACT PERSON DINO WAS GOOD, BUT THE SECONDARY CONTACT PERSON IS WHERE THE PROBLEM BEGAN. WHEN I ASKED FOR A REFUND I WAS TOLD THEY WOULD KEEP $200.00 FOR THEIR COST. ... [ More ] |
| | | STEVE | | 2/24/2013 2:47:00 PM |
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| Dishonest Broker, False Promise, No Refund | | Spoke to Dino, who knew I needed my car transported by a certain date, and promised "verbally" first pickup date would be 2/4/2013...provided I fill out a form online the day I spoke with him. I fill out the form and next thing I know a ch... [ More ] |
| | | John | | 2/21/2013 12:53:00 PM |
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| Will use again! | | Dino was great - got me a very competitive quote in minutes, followed up at every stage. We ship several cars a month & will use him again! [ View ] |
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| | | Chris | | 2/13/2013 5:26:00 PM |
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| | | Chris | | 2/13/2013 5:26:00 PM |
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| Car Transportation USA | | I had to have a car moved from the UP of Michigan to Grand Rapids Michigan due to it being in an accident. I was in contact with Dino on a Sunday and the car was delivered to Grand Rapids 4 days later!! I was very surprised how fast it went. It was v... [ More ] |
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| will never use again | | got a quote from Cedra at car transportation usa for moving 2 vehicles from florida to idaho original quote was $1600.00, gave them a deposit for $300.00 by the way not refundable wether they move you car or not!.
9 days went by after the wanted pic... [ More ] |
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| Transport | | Vehicle arrived when told. There was delay in pickup of the vehicle but this was due to weather and difficulty finding drivers. I always received prompt replies to all e-mails and phone calls.
Not that I'm hoping to have the need for transport bu... [ More ] |
| | | Star Fitzgerald | | 1/21/2013 1:43:00 PM |
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| Great Experience. | | My broker was very professional and knowledgeable about her job. Within hours she provided me with an up front cost break down for the services i was requesting. She kept in close contact with me and the actual shipper/ truck driver letting me know... [ More ] |
| | | Monica.S | | 1/5/2013 12:33:00 AM |
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| DO NOT USE THIS POORLY RUN COMPANY | | I WARN YOU, DO NOT USE THIS COMPANY!! I told them that I was going to write a bad review online because of how upset I was and the only response I got was, "oh, I am so scared." That in itself should tell you how customer service is not imp... [ More ] |
| | | Julia | | 12/22/2012 2:13:00 PM |
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| SCAMMERS! DO NOT USE | | DO NOT USE THIS COMPANY - EVER!!
To all my Military friends and family, smart people and people with common sense. I'm telling you right now, as a Victim of this company, do not use these guys. They will act professional, will make you think you h... [ More ] |
| | | Your Life Saver | | 12/11/2012 5:48:00 PM |
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| Alisa | | After getting 3 quotes, one for standard shipping, one for overnight shipping , and one for expedited 3 day shipping, I decided to go with expedited. Communication was great at that point, however after 7 days of no one picking up the vehicle I got a... [ More ] |
| | | mr. m | | 12/11/2012 12:20:00 PM |
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| Total RIP OFF | | Don't EVER EVER use this company.
They make the lowest bid and then after getting the contract they never deliver
Lady after I contacted her a week later on what is going on tells me to bump up the money so some one can pick the car up.
Th... [ More ] |
| | | Kapil | | 11/15/2012 7:34:00 PM |
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| Broker vs Auto Transporter | | Car Transportation USA, LLC is a transport broker. It is quite different than an auto transporter. What a transportation broker does is take a fee up front, then posts your hired job out on a loader board in hopes that someone will pick up the job.... [ More ] |
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| Exceeded my expectation/Highly commendable | | They not only met my expectations but exceeded it. I am at my lowest point and they honestly helped me out and I will never forget that. Mary Dennino gave me not just a lip service of how reliable they are but she executed the service with a heart. T... [ More ] |
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| Shipper Good/Carrier Good/Deliverer Poor | | Tom was knowledgeable and felt that the price was right but wasn't sure why no carriers were picking up this order. After waiting 13 days for a pick-up I increased the price from $830 to $900 and we got a carrier confirmed within a few hours. Had I... [ More ] |
| | | Suzanne | | 9/11/2012 5:03:00 PM |
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| 1st time customer, pleasantly surprised. | | Item picked up on time.
Delivered on time.
Communications on both ends of the transaction went well.
Driver could not have been more helpful.
No flim flammy, pricy changy, stuff goin on like I expected.
Which is why I was pleasantly surprised.... [ More ] |
| | | G Hensley | | 9/4/2012 4:15:00 PM |
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| Car Transportation USA | | This company was FABULOUS! They had good customer service and they worked hard to make it such a smooth process for us. DEFINITELY USE THIS COMPANY if you are needing a car transportation company. It was the best deal around as well when I was compa... [ More ] |
| | | Emily | | 8/19/2012 11:29:00 PM |
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| Car Transportation USA | | This company was FABULOUS! They had good customer service and they worked hard to make it such a smooth process for us. DEFINITELY USE THIS COMPANY if you are needing a car transportation company. It was the best deal around as well when I was compa... [ More ] |
| | | Emily | | 8/19/2012 11:29:00 PM |
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| Rate agreement | | Rate quoted by broker was not rate charged by truck hauler. Broker quoted $725. Trucker demanded $900. Trucker theatened to deliver car to storage facility. Police called to scene of delivery .Quote from police " truck diver holding car ho... [ More ] |
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| Bait and Switch | | Don't use this company. They made the lowest bid and then after getting the contract they couldn't deliver. The trucking company wouldn't take the bid unless we paid $75 more. Paid cash to the trucking company because they would not take credit ca... [ More ] |
| | | Jesse | | 6/13/2012 8:58:00 PM |
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| Shipping Car | | John at CarTransportationUSA was very helpful and easy to deal with. He was honest in how the process worked as this was my first experience shipping a car across the country. The price to ship the car ended up being $100 more than the initial esti... [ More ] |
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| Vehicle transportation | | Initial conversations were prompt and informative during the booking process of the carrier company and did an adequate job at arranging the transport carrier. However, it was difficult to get in touch with the original broker I dealt with, therefore... [ More ] |
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| Disappointed | | Bottom line up front: car was not shipped. After talking with Sharon on the phone and giving her my last possible day to ship (the day I was moving), we agreed that we should list the first available day 2 weeks ahead to give ample time. After not ... [ More ] |
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| Happy Camper! | | Contacted many haulers and chose Car transportation USA because of their overall ratings. Talked with Ms. Lewis several times and was very satisfied with her knowledge of movers. Because of weather issues the hauler was a day late but couldn't be h... [ More ] |
| | | Sharon | | 4/12/2012 3:36:00 PM |
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| Highly Recommend | | A company that will not let you down. They really stand out with their trustworthiness, hard work and integrity. [ View ] |
| | | Alexandra | | 3/21/2012 3:10:00 PM |
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| Good Job | | Car was picked up in a timely manner and delivered quickly. Driver was very nice and took good care of the car. Very happy with the experience. [ View ] |
| | | Josef | | 3/20/2012 12:56:00 PM |
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| Wonderful service all around!!! | | The service was terrific. The car was picked up on time and the service went very smoothly. The driver was courteous and we were kept apprised of when the car would be delivered. We would definitely use again. [ View ] |
| | | Terry | | 3/20/2012 6:18:00 AM |
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| Great Service | |
This company provided quick and responsible services. They are honest, reliable and good. The driver was really excellent in communicating about the vehicle; they called me to make sure that I'm provided with all the necessary information's.Excelle... [ More ] |
| | | Felix | | 3/19/2012 11:35:00 PM |
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| Great, Fast Service | | I have recevied several quotes for shipping my 2005 Ford Taurus from Los Angeles to Cleveland, OH. Car Transportation USA gave me a very competitive quote. I decided to give them a try.
I have to tell you, the service was excellent. The drive... [ More ] |
| | | Kozeta Capoj | | 3/19/2012 1:22:00 PM |
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| car transport | | i have a somewhat rare 1969 428 cobra jet and needed it shiped from CA.to OH. after reviewing several companies, i chose Car Transportation USA. and i'm glad i did, the car was picked up early and delivered sooner than expected, but most important, N... [ More ] |
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| Will do business again! | | The company told me that they had an available driver. Soon, the actual driver called me to set up the pick up. I got a few notifications about the location of the car during the transport. Upon arrival to Colorado the driver called me to set up t... [ More ] |
| | | Evgeni Miroshnikov | | 2/3/2012 5:46:00 PM |
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| Very happy with the service. And reasonable price. | | I am very happy with the service provided. Judy was awesome in handling customer expectations. The quote was reasonable, and no extras. That is the part I most liked. My vehicle was picked up on time and delivered on time, since it was a open carrier... [ More ] |
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| Nice service | | Nice service. On time. Expected delivery. Very friendly.
Nice service. On time. Expected delivery. Very friendly.
Nice service. On time. Expected delivery. Very friendly.
Nice service. On time. Expected delivery. Very friendly. [ View ] |
| | | venkat | | 2/2/2012 5:54:00 PM |
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| Transport from CT to AZ | | Straightforward and transparent transaction. A pleasure to work with Chris Parker. It was a little hard nailing down a pickup date around the Xmas holidays, but it all worked out. On-time delivery, car in fine shape except for a little oil that leak... [ More ] |
| | | Ron B. | | 1/28/2012 11:30:00 AM |
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