Capitol Transport & Logistics, Inc. 
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Have your own experience with Capitol Transport & Logistics, Inc. to share? Click Here to add a review. Overall Rating (Last Two Years*):  
124 ratings & reviews posted
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| Hummer Transport | | I was quoted by Alex a pick-up and delivery fee of $900. After waiting about a week and not hearing back from anybody I decided to call and they told me they were unable to find a driver.... After calling other transport companies I found out that ... [ More ] | | All refunds can take up to 30 days to be posted. This customer to my knowledge was already issued a check and given a check number. If you feel this is not the case please call me so I can have it taken care of 866-346-4322. Thank You We try to get e... [ More ] |
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| Very good service | | Very good service I never had a problem getting a hold of them and they made this whole thing pleasant I was very nervous I had a bad experience the last time I did this. Thanks Capitol [ View ] |
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| No Reimbursement after Cancellation | | I placed a transport order in mid July 2011 and cancelled it within half an hour. My credit card was charged their $155 fee. I was told that it would be refunded when I cancelled the delivery. Despite many, approximately 25, phone calls over the 6... [ More ] | | This Order was dispatched four times customer never responded each time. After months the customer called back and said she had it taken care of already. As per our and most company's policy once we get you a driver and dispatch the vehicle we no lon... [ More ] |
|  | | Linnea Linderman | | 5/3/2012 12:24:00 PM |
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| Good Customer Service. On Time Pick Up and Delivery | | Good Customer Service. On Time Pick Up and Delivery. Truck Driver very co-operative and reliable. Very Good service.
There was a slight increase of transport cost at the last moment. But Capitol has promised to compensate a part of the differentia... [ More ] |
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| Capitol Transport | | It was a pleasure working with Maxwell Hunter. He's a great guy who know's what he's doing. He was respectful and considerate in handling my car. There was no issues and eveything ran smoothly. I recommend the Company Capital Transport to any one who... [ More ] |
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| Capitol Transport | | I used Capitol Transport to transport my car from New York to Miami. I spoke to Mike and everything went well. He got me the best prices and everything went according to plan. He helps you to the best of his ability. I would reccomend this company t... [ More ] |
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| GREAT AND STRESS FREE | | AFTER BEING CONTACTED BY SEVERAL COMPANIES I DECIDED TO GO WITH MIKE AT CAPITOL HE WAS THE FIRST ONE THAT CALLED ME AND THE ONLY ONE THAT EXPLAINED TO ME HOW EVERYTHING WORKS AND ALSO TOLD ME THE LIES THAT OTHER COMPANIES WOULD "PITCH TO ME"... [ More ] |
|  | | Linda Sans | | 4/20/2012 8:15:00 AM |
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| pick up never came and no contact with the customer | | I scheduled a pick up with this company on feb 27th to have them pick up my truck april 12th from miami. over a month in advance. and i was told that a week prior that i would be contacted and i wasn't i had to contact them every single time to see w... [ More ] |
| | | brian | | 4/19/2012 1:43:00 PM |
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| Great Service and Very knowledgeable | | After going through a horror with another company. I
Booked with them and they explained to me why I went through that with the other company. ( beware of companies giving you real low numbers! Your cars will not get shipped). Michael was great at e... [ More ] |
| | | James Gary | | 4/17/2012 4:41:00 PM |
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| GREAT SERVICE | | I ARRANGED A PICK UP WITH CAPITOL TRANSPORT ON FEB 27 TO PICK FEB 29 AT 6 PM AND DELIVER FRIDAY MARCH 2 THEY EXPLAINED TO ME BECAUSE OF DOT REGULATION IT WOULD BE IMPOSSIBLE TO DELIVER FRIDAY BY IT WOULD BE POSSIBLE TO DELIVER SAT MORNING MARCH 3 WE ... [ More ] |
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| Excellent Service | | First time using a transport company, Capitol made my experience easy, and effortless. I would recommend them to anyone. [ View ] |
| | | Frances | | 3/8/2012 2:12:00 PM |
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| Great Company | | I would highly recommend Capitol Transport. The staff was extremely helpful and informative. My car was picked up and delivered on time and in great condition. I would definitely use them again! [ View ] |
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| Car | | Capitol did an awesome job getting my car to me on time! My biggest fear was not having my car delivered on time since I had appointments depending on the timely delivery! Thanks Capitol!! You'll be hearing from me when I head back home !! [ View ] |
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| My worries were swept away! | | When I first agreed to help my son by having his car transported from Washington to New Mexico, I was skeptical and stressed out. I feared there might be damage to the car, that it might be terribly expensive, and that because of work I would not be... [ More ] |
| | | Elaine | | 2/25/2012 7:47:00 AM |
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| First and Worst EXPERIENCE EVER! | | As an Active Duty service member on leave before moving to California I was contacted by Capitol and received a quote for $750.0 from a sales member named Chris. Best quote out of 15 phone calls, and scheduled a pick up for the 5th of Jan 2012. This ... [ More ] | | THIS IS NOT OUR CUSTOMER, THIS IS NOT OUR CUSTOMER, THEIR IS ANOTHER CAPITOL TRANSPORT, WRONG CAPITOL TRANSPORT [ view ] |
| | | Mark | | 2/21/2012 10:10:00 AM |
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| Car move from LA to Chicago | | I spoke to a guy called Andrew when i wanted to move my car from LA to chicago.
He was polite and good.Driver picked my car around 3pm saturday and drove to my destination home on Thursday night(Which is good,other companies said 7-10 days).
I put... [ More ] |
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| will use again!!! | | chris answer my phone call and was very helpful with all the questions i had, and met all my needs. i will definately use his company again, and also refer him to friends and family. [ View ] |
| | | angel | | 2/8/2012 12:47:00 PM |
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| Honest Service | | I regret to have to write this review.
I received at least 5 quotes in Sept for p/u of a car in nj at end of Dec. for delivery, on Dec. 31. Capital T&L was the lowest price, allowed the most luggage by weight, and was the only one to promise d... [ More ] | | As per this customer, this customer was dispatched and delivered, this customer does not know the mechanics of the business, we worked hard
to have this vehicle shipped and called driver from the surrounding states
we gave back money from our depos... [ More ] |
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| A+ review | | Chris Rey helped me out tremendously, he was very knowledgable about the price quotes and services of the company. He provided me with excellent customer service and a quick delivery. The information was consistent and he made the entire process quic... [ More ] |
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| No Refund and No Customer Service!!!!!!!!! | | Bottom line, Stay away from this company. They hook you with a low-ball bid (first red flag). Once they had my money, not another word was heard from them. According to the contract, they would contact you the day before the schedule pick. Well t... [ More ] | | We regret that we were unabable to serve our customer on a timely manner hence his requirements were extremely time sensitive and it created considerable restraints and restrictions to the carriers that were available to serve the route as we quoted... [ More ] |
| | | 63 Impala | | 2/1/2012 10:36:00 AM |
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| Great transport | | Well ...I'm very satisfied with Capital ...every thing happened just the way ..they told me it wood. I Will definitely use them again [ View ] |
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| Thanks Capitol! | | I was in a bind and had to get my car shipped ASAP and had no clue where to go. After receiving quotes from numerous companies, I finally found a company who made me feel comfortable with service and price. My salesperson Alex kept me updated and ... [ More ] |
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| VERY SMOOTH | | I TRANSPORTED MY CAR FROM NEW JERSEY TO FLORIDA FIRST TIME EXPERIENCE. MY SALES REP WAS ANDREW BANKS VERY HONEST AND EXPLAINED TO ME THAT HE COULDNT LOWER THE QUOTE BECAUSE IT WOULDNT GET PICKED UP. SO I BOOKED THE DEAL WITH HIM AND RIGHT AWAY I GOT ... [ More ] |
| | Steve | | 1/27/2012 2:10:00 PM |
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| Lack of Communication and Honesty | | I had scheduled this transport and paid the deposit on December 19, 2011, more than a month before my arrival to CA. The vehicle was available for pick up at any time prior to the January 10, 2012 date they had given me. They contacted me on 12/31 ... [ More ] |
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| EXCELLENT COMPANY | | Ive used Capitol before, Ive read the other reviews and the consumer needs to know the way
this business is ran, They have all been great over at Capitol Chris especially, they are brokers
they have great reputations with drivers I have heard from ... [ More ] |
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| No pickup and no refund of deposit | | After numerous promises that they would pickup my vehicle, I waited a week and they could not move it. I decided to drive it back, so i asked for my deposit back. I have talked to them 3 times trying to get my deposit back in the last month and they ... [ More ] | | A full refund was provided ....We have informed hi (numerous times)...We can only trust that he has reconciled his bank statement [ view ] |
| | | Dave | | 1/27/2012 11:40:00 AM |
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| HORRIBLE QUOTING, INCOMPETENT, and DISHONEST | | I was quoted originally $750 and called them to make sure the quote was not a mistake and an honest appraisal. After being assured by Andy I happily put a $125 deposit down. After several days I received a call back that the price was going to be $95... [ More ] |
| | | Lance Mayhon | | 1/26/2012 11:21:00 AM |
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| service as expected | | I unexpectedly got a much better offer in LA after working a short time in Vegas....I needed to transport one of my two cars and selected Capitol (they had a fair price) but it was how the service process was explained to me that made them my choice.... [ More ] |
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| After 2 week they never called never followed up | | They screen there calls. After 2 weeks they send me an email saying they are working on it. Lol car got picked p using imovetransport in 24 hours which was 2 days before this 2 week late email. Already called credit card for a refund because this is ... [ More ] | | We regret the feelings expressed here by this customer.
Item 1- - We DO NOT screen calls
Item 2- -We were in touch ( the email he states we sent him) and prepared to dispatch his order.
Item 3- We reserve the right to conduct our business ... [ More ] |
| | | Worstcompanyever | | 1/6/2012 11:58:00 AM |
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| Auto Transport | | I needed my car delivered from California when I recently moved to Georgia I was referred to CAPITOL TRANSPORT & LOGISTICS and so glad I was! Their service was excellent and on time. I DEFINITELY recommend them and will use them again for any f... [ More ] |
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| Thank god for Capitol! | | I'm so grateful to have found Capitol Transport & Logistics, I was going to use a different company but they never moved my car...George and Sarah were both really helpful and went above and beyond my expectations. I loved that they were able to ... [ More ] |
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| Car Transport | | I tried to ship my car from New York to Nevada. They took my deposit and I wasn't able to get an answer or any information after that. They constantly told me my car would be shipped 'tomorrow' and would not allow me to contact the person who origina... [ More ] |
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| My Car was safe! | | I needed a car delivered from a client in Illinois to another in Florida and the people at CAPITOL TRANSPORT & LOGISTICS did the job! Their service was excellent and on time. I will use them for all my future shipments! They are so easy to work w... [ More ] |
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| Just In TIme For Christmas! | | Our cross-country transport of a wonderful extended van went without a hitch and even arrived EARLY - Just in time for Christmas! A THRILL and SURPRISE for our whole family! Thanks so much! [ View ] |
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| Very poor, dishonest | | Gave quote of $600, paid $150 deposit. No pick-up yet 12 days after available, and more than likely will not be picked up for at least 4 more days. Tried to bate and switch me for $150 more.
[ View ] |
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| Excellent Experience | | I used Capitol Transport and Logistics transport services. It was extremely easy and I felt as if all of the employees were very professional. I would definately use this service again and recommend it to my friends : ) [ View ] |
| | | Julie | | 12/28/2011 12:50:00 PM |
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| Wonderful experience! | | My husband and I were relocated for a work opportunity and I was left in charge of getting our belongngs to Nebraska. He told me to find a transporting company for our vehicle. I'm so glad I was referred to Capitol Transport. They guided me through t... [ More ] |
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| Stolen Deposit!! | | I fell for the low-ball quote of $300 from Florida to NC from this company, They took the $100 deposit out of my account within 5 minutes of speaking with them. Then I did some checking and found they have no BBB rating. When I called to ask why th... [ More ] | | This customers biased opinion is totally unfounded...We never even arranged to transport his vehicle......The fact that he did not like the fact that we are not members of the BBB- -we so choose NOT to be and pay the feess- - -is our prerogative...Re... [ More ] |
| | | Jace Walker | | 12/28/2011 11:40:00 AM |
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| be careful - quote low - ends up being high | | was quoted originally $625 total - was told there was $150 deposit, which actually was $154.95..
I filled out and faxed form on December 3rd - they charged my credit card the $154.95.
i called on december 8th asking for confirmation of schedu... [ More ] |
| | | billy | | 12/23/2011 12:51:00 PM |
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| Katy, TX to Baton Rouge, LA | | I used Capitol Transport & Logistics, Inc. [Miami] to arrange shipment of a 2008 Lexus ES 350 from Katy, TX to Baton Rouge, LA. Capitol arranged for Executive Transporter LLC to provide the carrier service.
The car was picked up on the date pro... [ More ] |
| | | Jimmy Stewart | | 12/14/2011 11:31:00 AM |
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| best service ever | | called around to allot of different companies only to get crazy quotes and very rude service . Then i was directed to capitol transport & logistics . the costumer service was awesome. George the guy who help me out made everything painless and si... [ More ] |
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| Just a great experience. | | I got exactly what i paid for and as a bonus good customer service. I just feel like what I need will get done when dealing with this company. Will continue to use over and over again as long as I need. Its always great to run into a company that doe... [ More ] |
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| terrible service | | Terrible customer service. The company couldn't find transportation for ourvehicle for a week. When they finally did, (on 11/3/11) It took them two days to go pick it up. (excuses and excuses) We were expecting the car the following day of pick up... [ More ] | | As per this customer, Here at Capitol we try our best to provide a service for everybody, If the service wasnt rendered, we give back the refund by check which will be quicker for the customer to receive it
But we do our best to put money back in t... [ More ] |
| | | Andy Bishop | | 12/7/2011 11:18:00 AM |
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| Outstanding Service | | Alex and the Transport Team at Capital were very responsive and the car arrived in perfect condition. Had a difficult dealership to work with and Alex monitored the situation and had my driver ready and available in a tight window for pickup. Great ... [ More ] |
| | | Thomas McClain | | 12/6/2011 1:50:00 PM |
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| Good Transport TX-GA!! | | We had a 2008 Nissan transported from Texas to Georgia and had no problems. The initial quote from Capitol was approx $75-$100 lower than others. Following the deposit Capital did say that the driver requested an additional $25 for the delivery whic... [ More ] |
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| Thank You | | Working with Capitol Transport and Logisitcs was so easy. They sent me a quote of $650 ahead of time and when I was ready to use their service I was pleasantly surprised that the total fee was even less ($600). My main point of contact was with Geo... [ More ] |
| | | Debra | | 11/30/2011 11:08:00 AM |
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| ATL to CINCY | | Brad and his team made the task of retreiving a vehicle from Atlanta extremely easy and affordable. I was pleasantly surprised by the quickness that they were able to deliver the vehicle. Great transaction i can't believe i almost sent one of my gu... [ More ] |
| | | Charlie Johnson | | 11/22/2011 2:55:00 PM |
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| Smooth Sailing!!! | | Quick and easy process. Called them one day and my truck was picked up 3 days later. It was a lot easiert than I thought it was gonna be. Definately using these guys the next time I have to ship a car! [ View ] |
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| Thanks Capitol! | | They really helped me with all of my questions and made me feel comfortable since this was my first time doing anything like this! George made this a quick and easy process, I would defiantly recommend them to anyone who is planning to ship their car... [ More ] |
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| Extremely Professional | | My experience with Capitol Transport was excellent. I have no complaints. My shipment arrived on time and fast. George was very professional, efficient, & explained the entire process really well! I will be sure to use them again for my next vehi... [ More ] |
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