| Capitol and Arlenes | | Mike Dakota did a great job talking me thru the entire process of shipping my 1959 El Camino to Pa. He selected an excellent carrier ( Arlene's) and the whole process was smooth and EVERYONE I dealt with was Professional and courteous. This was the f... [ More ] |
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| Capital Auto Transport | | Great service, on time pick up and delivery and for a great price. I couldn't have asked for more. I received a fair quote that was mid range between the six others I received. Dakota and Kat kept me informed throughout the process and were there t... [ More ] |
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| Quick and easy shipment | | After winning a vehicle on Ebay, I quickly came to the conclusion that it would be easier and more cost effective to have my vehicle shipped rather than try to fly and drive or drive down and drive back. As most people that have never shipped a vehic... [ More ] |
|  | | Don R | | 10/28/2011 9:00:00 PM |
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| Move our two cars to Florida | | Great job Mike and Tom the driver was the best of the best. Arrived within ten minutes of the pickup time and called to confirm delivery one day early! [ View ] |
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| Great job Mike | | Great references provided Service was beyond my expectations Thanks again Mike Will use you again for sure [ View ] |
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| Transport of vehicle | | I have never had occasion to look for a transport carrier and frankly the whole process did not appeal to me - at all!! I had heard some horror stories and felt I could be one of them. If I had known (20-20 hindsight) how fantastic both Capitol Tr... [ More ] |
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| Capitol Delivers! | | Delivery went perfect. The driver was in touch frequently very helpful. I will definitely use them again and recommend to others. [ View ] |
| | | Dwight | | 10/24/2011 6:04:00 PM |
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| moving to Hawaii | | Moving to Hawaii was stressful. Trying to figure out who to trust with all your belongs is challenging. Capitol Auto Transport made moving my vehicle painless. [ View ] |
| | | Diane | | 10/21/2011 1:37:00 PM |
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| Capitol Auto Transport-Dakota | | The price was cheap and delivery was prompt once a carrier was selected. Capitol Auto Transport is a broker and not a carrier so they post your information on a national board and must wait for a carrier to respond that they will ship the vehicle f... [ More ] |
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| Fantastic | | Great experience, service was great in every way! I would not use anyone else! Car arrived early, clean, and in great condition! [ View ] |
| | | Alan Hickey | | 10/21/2011 6:58:00 AM |
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| Five Stars | | This was the third time I have used your company to transport a vehicle. The delivery was prompt, and the driver was courteous. He remained in contact throughout the delivery process, and called to let us know he would be late due to traffic, which a... [ More ] |
| | | Gregg | | 10/20/2011 12:12:00 PM |
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| Excellent Transporter Service | | I am writing to thank Mike Dakato and Capital Auto Transporters for the superb job that was done in transporting my new Sports Car from Atlantic City N.J. to Tampa, Fl. The entire experience was pleasant and trouble free. No problems with communicati... [ More ] |
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| Great | | No complaints. Service was truly above expectations. Fast, reliable, safe.
Excellent customer service. [ View ] |
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| The Best and Only Company to Use | | I have to say that my fiance and I were very nervous about shipping our two cars across the country. We had contemplated shipping our brand new Camero previously but after reading all of the horror stories, we decided to just drive it. However, this ... [ More ] |
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| Dakota at Capitol Auto Transport | | I had never had to try something like this before so I was nervous. I read some reviews and contacted Dakota. He was honest and up front. He mentioned every time to call if I had questions. I did and called on his time off. He had my info to me withi... [ More ] |
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| Capitol Auto - Highly Recommended | | Dakota at Capitol Auto Transport arranged enclosed hauling via Pinnacle - I would use both again. Based on all the online research I had done (looking at this site, looking at various car forums and discussion boards, looking at company websites) I... [ More ] |
| | | L. Rullman | | 9/28/2011 8:41:00 PM |
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| Highest Rating | | I have used Capitol Auto Transport multiple times to arrange transportation of my vehicles. Cat and Andy provide excellent customer service. My cars have been picked up on time and there have been no problems encountered during the transport. I give ... [ More ] |
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| Ed was great! | | Thank you Ed for all your help and hard work. This gentleman extended alot of help to us, was speedy and reliable. We will DEFINITELY be using this company in the future. [ View ] |
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| A great experience | | Regarding customer service at Capital Auto Transport; I wish every company was as easy to communicate with as you were. I reached a person every time I called, and you explained the transport process so well. I was completely reassured that my car wo... [ More ] | | Thanks for the kind words Sara :)
Dan, the driver is from TOWER TRANSPORT. I thought the carrier deserves a mention by name as they do the HARD work....
Cheers,
Andy [ view ] |
| | | Sara | | 9/10/2011 11:28:00 AM |
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| This is the one!! | | For those who are still searching for car shipping company, "Capitol Auto Transport" is your ultimate answer!! Bruce handled our two cars from FL to CA. Honest and reliable. We had several phone conversations with Bruce before we made the d... [ More ] |
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| Outstanding Broker & Transportation | | Capitol Auto Transport is an outstanding outfit to deal with. Andy located a trucking company within hours of my initial request. They agreed to exactly the price I wanted to pay. Andy arranged the whole deal from start to finish. He provided all... [ More ] |
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| Capital transport review | | Professional and did evrything as agreed. Very pleased and would use them again. Mike provided excellent follow up [ View ] |
| | | David W | | 8/29/2011 4:05:00 PM |
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| Good Experience | | I shipped a unique Mercedes CLK (Black Series) from Florida to Texas, and I was always able to reach someone on the phone when I needed to. Mike Dakota was always very polite and extremely knowledgeable too. It was easily worth paying his company t... [ More ] |
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| Capitol Auto Transport Review | |
This was my first time ever shipping a vehicle. I was nervous about it as i had read some horror stories on line. I got lucky and picked the right company because everything went smooth and the price was more than fair. Right from the very begin... [ More ] |
| | | Judi Potter | | 8/23/2011 8:15:00 PM |
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| Rate | | Overall I am happy with this agency and carrier. Only one surprise was, agent asked for few $$ more after agreed up on a rate. Reason was given that - there are not good carriers are willing to accept. At that end, i have to pay same rate as other co... [ More ] |
|  | | Palani | | 8/23/2011 11:50:00 AM |
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| Customer Service | | We are a used Car Dealer in eastern PA and use Transporters all the time, Capitol Auto Transport has excellent Customer Service, they picked the right Company for the Job, very professional , it was a pleasure dealing with Dakota, and our next Job wi... [ More ] |
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| Cat's M6 delivery for Cifuentes | | Cat , sorry for delay - I been and still am in the high sea in a friends yacht . Your service has been absolutely fabulous - instant responses , following up on every detail,adjusting to my needs , finding alternatives , transparent in your dealings ... [ More ] |
| | | alvaro cifuentes | | 8/22/2011 5:05:00 PM |
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| Cat's perfomance - M6 transport | | Cat , sorry for delay - I been and still am in the high sea in a friends yacht . Your service has been absolutely fabulous - instant responses , following up on every detail,adjusting to my needs , finding alternatives , transparent in your dealings ... [ More ] |
| | | alvaro cifuentes | | 8/22/2011 3:52:00 PM |
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| Florida to Missouri | | We live in Florida and my son was going off to college in Missouri.. Instead of driving 22 hours we decided to have his car transported. After researching several companies we felt most comfortable with Capitol Auto Transport Ed and Andy answered all... [ More ] |
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| car from WA to SOCAL | | Capital found a great single level hauler in Strohs Trucking who did a good job of getting the car down here in a few days. [ View ] |
| | | G Ray | | 8/19/2011 8:56:00 PM |
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| car moved from WA state to CA | | Capital did a great job getting me a single level trailer for my car to come down from WA to SO CA
Very nice experince start to finish. [ View ] |
| | | garry ray | | 8/19/2011 8:46:00 PM |
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| Thank-you Capital Auto Transport | | All I can say is.... thank-you CAT for making the transport process so simple and I should add, easy. Unlike all the other quotes that I received (a total of 4), CAT didn't ask for any form of deposit $$ until the car was actually picked up. Regardle... [ More ] |
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| Hummer H1 transport | | Capitol Auto Transport is a company that I have been working with for as long as I can remember, they have never let me down and are among the best in regards to customer service and follow through. I highly recommend them to anyone that is looking t... [ More ] |
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| Capitol Auto Transport | | Andy at Capitol Auto Transport is Essential to running my business! I ship cars at least once a week and he has been the Only transport broker who has followed up, cared and helped on the spot with any issues I have had. If you are shipping a car and... [ More ] |
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| Auto Transport | | Dakota was courteous and prompt as always. This was the 3rd time using Capital Transport and Dakota handled all the arrangements each time. The transaction was handled professionally and I was kept informed every step of the way. When needed I plan o... [ More ] |
| | | John Potter | | 8/18/2011 10:56:00 PM |
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| 2nd Time with Capital Auto Transport | | This is my 2nd vehicle transport with Capital Auto Transport. I worked with Cat and Dakota the first time, and mostly with Dakota this second time. The company and Dakota are really customer service oriented. This 2nd trip was to a location out of mo... [ More ] |
| | | KR Moore | | 8/18/2011 1:23:00 PM |
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| Outstanding performance on tough job | | I discovered that Capitol Auto Transport is one of the few brokers who does NOT charge your credit card until they have confirmation from the driver that the vehicle has been *loaded* on the truck. Since I had lost my $90 deposit with the first bro... [ More ] |
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| | | Becky | | 8/17/2011 2:22:00 PM |
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| Capitol Auto Transport | | Everything went exactly as Mike Dakota promised it would. No surprises. Our car arrived in good condition, on time. Would use Capitol and Mike again. [ View ] |
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| Excellent Service | | When Mike contacted us with the offer of Capitol Auto Transport he was very professional & put in writing the assurances of the company & choice of the carrier. Everything went as promised. This was our first time to transport a vehicle &... [ More ] |
| | | Rene L. Junia | | 8/17/2011 10:57:00 AM |
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| Delivery | | Just that the driver was confused about delivery location and did not try so much to contact , and sounded like he wasn't going to deliver the vehicle to my home ! But office was very helpful. [ View ] |
| | | Robert Hughes | | 8/16/2011 10:21:00 PM |
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| $200,000 Vehicle Transport | | I trusted Andy to ship my $200K vehicle overseas, everything has gone perfectly from the pick up on time to the delivery without a scratch, and he saved me $3000 on the international shipping compared to other quotes. Great guy, very honest. Best ban... [ More ] |
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| Delivery | | The Delivery was too early and i was not there to pick it up. Bruce from Capital Auto Transport said to me just wait for them to call and I can meet them where I want. The only contact was a couple hours before they had planned to drop off the van. ... [ More ] | | Lets establish some facts here. As the owner of Capitol THIS review is thoroughly unjustified.
1. The carrier sets the schedule, running early is almost unheard of, typically carriers run late.
2.Carriers determine the meeting places NOT the customers. The carriers have the 80ft truck so they decide where the safest place to meet the client is.
3. We DID NOT pay to get this review! Clearly!
4.We are NOT responsible for ANY paperwork whatsoever. If the client has just bought the vehicle and needs paperwork to cross a border then that is their responsibility NOT the carriers or the Brokers. This as a complaint is total nonsense as organising his paperwork is not our job.
4.If you read our other 750 reviews it is quite evident that doing the job properly is far more important than Cam's deposit.
5.Bruce and Cam exchanged 17 **SEVENTEEN** e-mails all the way through the process. Bruce followed up with Cam after delviery, that is what instigated this review!! How this is not talking to the customer I will never know.
We shall put this down to experience and continue doing things the way we have done them for 4 years. You can't please 100% of the people100% of the time but boy, do we try!
Our BBB rating and reviews speak for themselves.
Cheers!
Andy
[ view ] |
| | Cam Bristow | | 8/16/2011 1:48:00 PM |
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| My First Experience in moving a vehicle | | I bought a VW Van last year out in Reno, NV and instead of flying out and driving it back, I decided to have it shipped. After carefully checking over 30 different carriers I decided to go with CAT Capitol Auto Transport. This was the best decision I... [ More ] |
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| The transporter | | After talking to Ed I thought I was working with a good honest company. Andy contacted me and said they had someone to pick up my two cars but they wanted more money and he would not recomend using the carrier because he had not used them before and... [ More ] | | The customer is 100% right. Based on Wayne's experience a 2 star review is probably generous.
The carrier had requested more money for the transport. I had advised Wayne in an e-mail that my advice would be to wait for another option on the basis that they have only 32 ratings and we had not used them before this does not warrant asking me for more money...
If the carrier had 200 ratings and we had previous dealings with them then we would make the offer to the client but in this case I wanted to wait, despite the fact Wayne was eager to get the car and we wanted to get the vehicle assigned to a carrier asap.
It is my job as your broker NOT to hire cowboys, we are only as good as the carriers we hire.
The carrier called the following day and requested the load at the price we were offering. Unfortunately we had a carrier ask for the job whom we would have preferred but they never sent us the required insurance. As Cat and I dispatch, Ed never knew we had a second carrier, whom we ultimately hired.
There is nothing I can do except apologise to Wayne, he had the kind of experience we warn people of!
Amir Temur Inc has been relocated to our "DO NOT USE" list.
Andy
THIS IS THE CARRIERS RESPONSE AS IT STANDS TONIGHT:
Amir Temur Inc.‏
5:08 PM
Reply ▼
Guliya Rahmanova
Add to contacts
To Capitol Auto Transport
Dear Capitol Auto Transport,
This is Amir Temur inc and I'm very sorry about the complaints you recieved from
Wayne Zimmers. We are a new company and we didn't know that the driver was not as
accuarate as we thought. I don't want to lose contact with you and i wish to work with you
in the future. As a result, i decided to change the driver for the good of my company and
once again, I apologize. I tried to call Mr/Ms.Wayne Zimmers but i recieved no answer.
Therefore, i will try to call him/her again. At the moment, I will email him/her about my
apology for my driver.
Sincerely,
Guliya
[ view ] |
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| GREAT SERVICE! | | This was my first time using an auto transport service. I was very nervous, but Andy and Ed made things a lot easier and explained a lot of things to me. They used a carrier from Vasi/Elite Quick Services, and they were AWESOME!! They were at my h... [ More ] |
| | | Brenda | | 8/11/2011 10:56:00 AM |
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| Only use Capitol Auto Transport | | Capitol Auto Transport is definitely the way to go! Shipping your car across the country can be time consuming and a hassle, however Capitol Auto Transport made the shipment so easy and stress free. Andy, Cat and Sarah are wonderful people to work wi... [ More ] |
| | | Kim A. | | 8/10/2011 3:06:00 PM |
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| Excellent Delivery | | Capitol Auto moved my Mercedes without issue. Andy is very professional. Follow-up was excellent.
I would recommend using them. [ View ] |
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| Great Car Shipment! | | I researched shipping my car from Hawaii and the costs were all so expensive. Capitol Auto Transport was quite a bit cheaper AND they delivered it directly to my house (other companies were more expensive AND I would have had to pick it up 350 miles... [ More ] |
| | | Michelle | | 8/2/2011 4:50:00 PM |
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| Ed was terrific | | I had never arranged for an auto pick-up and delivery before. Ed was great as he explained the process and made sure that everything was done right. He took time to go over the details and he asked questions to make sure that we didn't encounter an... [ More ] |
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