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Capitol Auto Transport 
Location:Miami, FL 33021
Phone Number:1-877-GO-11-CAR
Secondary Phone Number:305-467-2534 / 786-859-3057
Website:http://www.capitolautotransport.com
Email:info@capitolautotransport.com
Time On Site:2 Year(s), 7 Month(s). Since 12/27/2007 4:46:00 PM
FMCSA Licensing:
MC-625146
AuthorityStatus
Common CarrierNone
Contract CarrierNone
BrokerActive
 View government license and insurance information.
Company Type:
(Interstate)
Broker
** This information is generated by the FMCSA Information **
 
THINGS YOU SHOULD KNOW BEFORE CHOOSING A BROKER: ***Any company claiming they are the `best in the business`should have an A - rating on the BBB with zero complaints and does not have to BUY reviews from its customers*** Always investigate the companies you are considering. Why settle for less than an A rated company if you have a choice? 1.reviews with a green dot indicate the broker paid the customer (in the form of a $50 rebate) to write a FIVE star review. If the day comes when we have to pay to get good reviews then we`re in the wrong business. 2.Reviews are easily faked on this website. We don`t claim to have the MOST reviews but at least ours are genuine. 3.DOUBLE CHECK every company you are considering on the Better Business Bureau as well because you will find many of these `5-star` companies are F rated with 100 complaints on the BBB. 4.ANY company NOT telling you to research then first before making a final decision has something they don`t want you to read about. Do your homework. 5. We ALL have access to the same pool of carriers and ALL post our loads on the same dispatch website. No broker has magic carriers that work for them cheaper than the rest of us! Low balling quotes generally come from brokers with bad reviews who wish to lure you in with the cheap rates! 6.NEVER hand over your credit card until the broker NAMES the company they wish to contract on your behalf. A high percentage of bad reviews are about money taken in advance and services NOT provided. 7.Money moves cars not promises. Choose wisely, we are here to help if you have any questions. Cat & Andy ***DEDICATED QUOTE LINE :954 362 4060***
Have your own experience with Capitol Auto Transport to share?
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Overall Rating (Last Two Years*):


480 ratings & reviews posted


More Rating Reports
  • Rating Trends by Month and Overall New
  • Customer Satisfaction Ratings
  • Distribution of Stars Report
  • Next Reviews on Capitol Auto Transport
    Subject: Excellent Customer Service
    Review:Janelle is by far the best customer service representative I've ever dealt with because of her knowledge in the field and explanation of the process itself. She even followed up after the pickup to make sure everything went smoothly. I would definite... [ More ]
    Rating:
    Poster:Jessica Kertznus
    Date:7/29/2010 2:19:00 PM
    Subject: Capitol Auto Transport
    Review:What a pleasure it was to work with this company. The web site was excellent, informative, and highly useful. Once I became a customer, they delivered exactly what was promised: a highly qualified transportation specialist, who was able to work wit... [ More ]
    Rating:
    Poster:New Texan
    Date:7/26/2010 11:42:00 PM
    Subject: I would definitely use again
    Review:I had a short window of time to move my son's car from California to Florida. Mike was fabulous. His estimate was at the higher end of bids that I received but not the highest. His communication was thorough. Within a day, he had a carrier for me who... [ More ]
    Rating:
    Poster:Leslie
    Date:7/23/2010 6:33:00 PM
    Subject: thank you
    Review:Jan was very helpfull and she gameme all the information I need it and contact me all the time to do the follow up from day one to the delivery day. Jan provide me a very exelent service if I have to recomend this company to anibody I personally wou... [ More ]
    Rating:
    Poster:Renan Cardona
    Date:7/22/2010 1:26:00 PM
    Subject: Great Customer Service.
    Review:I had 3 cars to transport from AL to FL to store before I moved overseas. I contacted Capitol Auto Transport after being flooded with other car transports quotes from a form I filled out online. I started comparing the companies on BBB and Transpor... [ More ]
    Rating:
    Poster:Nicole
    Date:7/21/2010 7:01:00 PM
    Subject: Auto transport
    Review:In starting this process several months ahead of the time that I would be needing to transport my car from New York to California, I received 30 to 40 e-mails from agents giving me their price quotes and ready to sign me up. I then started to check... [ More ]
    Rating:
    Poster:Raymond
    Date:7/19/2010 7:19:00 PM
    Subject: Great!!
    Review:It was my first time having a vehicle transported and I was aggravated and a nervous wreck. It wasnt until I called Capital Auto Transport and talked to Jan. She explained to me why it was taking so long to find a driver for my car and she immediatel... [ More ]
    Rating:
    Poster:magee
    Date:7/19/2010 12:58:00 AM
    Subject: My Experience Transporting My Envoy
    Review:I just want to say that I did a lot of research before hiring an auto carrier. I had an awesome experience with Jan at Capitol Auto Transport. She totally explained how everything would work and made me feel at ease. She found OK Auto Transport to... [ More ]
    Rating:
    Poster:Julie Neu
    Date:7/15/2010 5:43:00 PM
    Subject: Great job by everyone involved! Thanks Jan!
    Review:I am a pretty big skeptic with a lot of things, and I pride myself in researching any company that I do business with so when it came time to find a company to ship my car and truck from California to Maryland for a big move my family was doing I wen... [ More ]
    Rating:
    Poster:Richard McIntosh
    Date:7/14/2010 5:45:00 PM
    Subject: RDB Transport
    Review:RDB Transport was the carrier for my car. This is a husband and wife team, and they were outstanding. They did a great job. My car was delivered on time and in excellent condition. I would recommend requesting RDB Transport next time you move a vehic... [ More ]
    Rating:
    Poster:S Winchester
    Date:7/14/2010 4:26:00 PM
    Subject: Audi
    Review:I recently had an Audi Q7 transported from Texas to Illinois. I used a search engine that took my information and got quotes from various auto transport companies. I received quotes from about 10 companies. I spoke to 3 of those 10. Of those 3 I c... [ More ]
    Rating:
    Poster:Ron L
    Date:7/13/2010 5:11:00 PM
    Subject: Satisfaction Report
    Review:From beginning to end, working with Michael at Capital Auto was a pleasure and very professional. There were no surprises or additional costs... the carrier who picked up the car in Connecticut was on time and courteous... the delivery in Los Angeles... [ More ]
    Rating:
    Poster:Harry Tracosas
    Date:7/12/2010 10:30:00 AM
    Subject: ANYTIME, ANYPLACE HOTSHOT SERVICE
    Review:To whom it may conmcern, I must say that the customer service that Jan provided to me and my Family were very excellent and with a caring attitude. I would highly recommend this service to future Service Members as well as friends in achieving t... [ More ]
    Rating:
    Poster:Alfonzo Williams
    Date:7/9/2010 1:47:00 PM
    Subject: Fast!
    Review:Called Capitol Auto and they were able to have my car shipped in less than 3 day for much less than the competitors. (including insurance, taxes and tolls) My car arrived a day early and in perfect condition! Thanks again for all your help Dako... [ More ]
    Rating:
    Poster:VSOla
    Date:7/9/2010 9:38:00 AM
    Subject: Don't be fooled...
    Review:...by an underwhelming web site. Capitol Auto Transport is an outstanding transport broker. I chose them because their ratings by month were remarkably near perfect, with a relatively low number of actual reviews. More impressive was the "bad... [ More ]
    Rating:
    Poster:Robert
    Date:7/9/2010 2:30:00 AM
    Subject: 66 Mustang Delivey
    Review:My experience with Capitol Auto Transport and it's employees was excellent. Everyone I dealt with was knowledgeable and helpful. I would recommend the company and use them again. The transporter they found was great to work with and we had no issue... [ More ]
    Rating:
    Poster:Rick Tramontana
    Date:7/8/2010 8:18:00 PM
    Subject: Quality Service from Capital Auto
    Review:I work in a quality service dept for a major call center. I want to stress the quality service I have received from Capitol Auto Transport. My vehicle broke down over Memorial Day weekend and it would be my first time ever transporting a vehicle. I h... [ More ]
    Rating:
    Poster:Brad P Schoeneck
    Date:7/8/2010 7:51:00 PM
    Subject: Transport of Vehicle
    Review:Capital Auto Transport is a GREAT company!! They have now shipped three (3) vehicle for me and I would most definitely use their services again. I would highly recommend anyone needing to transport a vehicle to use their services because of the A-1 c... [ More ]
    Rating:
    Poster:Lorenzo Mariner
    Date:7/8/2010 11:10:00 AM
    Subject: Thank You
    Review:My husband and I moved from RI to SC, not before we thought we wanted to live in NM. After a few days of looking around in NM we decided it was not for us. I had another company schedule to pick up the car, but the truck we had secluded to pick up ... [ More ]
    Rating:
    Poster:Sandra Tabak
    Date:7/7/2010 11:19:00 PM
    Subject: Thanks
    Review:Jan...told me everything I needed to know...UP FRONT..and came through exactly how see promised. Wonderful Service...will use again...within the next 3 weeks... [ View ]
    Rating:
    Poster:W Brown
    Date:7/7/2010 7:44:00 PM
    Subject: REVIEW
    Review:I WAS EXTREMELY SATISFIED WITH ANDY AND CAT AT CAPITOL. THEY ANSWER THEIR PHONE AND IF NOT THEY RETURN YOUR CALL PROMPTLY. THIS IS THE BEST TRANSPORATION SERVICE I HAVE SEEN. I WOULD NOT HESITATE TO USE THEM AGAIN . ALSO I WANT TO SAY THAT STRIGH... [ More ]
    Rating:
    Poster:dennis
    Date:7/6/2010 6:51:00 PM
    Subject: Great Experience!
    Review:I had to ship my son's car across the country something I've never done before, and I was a bit anxious about it. After many contacts with other brokers, I decided to follow my gut instinct after talking to Dakota, the most straightforward and reass... [ More ]
    Rating:
    Poster:Brigitte
    Date:7/6/2010 5:02:00 PM
    Subject: Review
    Review:Cat, I couldn't have been happier with the service received. The driver supplied exceptional service, was friendly and went out of his way to meet all our needs. My parents (where he picked up the car for delivery), called me after pickup and w... [ More ]
    Rating:
    Poster:Kevin C Dungan
    Date:7/6/2010 4:40:00 PM
    Subject: Auto transport
    Review:Cat, I couldn't have been happier with the service received. The driver supplied exceptional service, was friendly and went out of his way to meet all our needs. My parents (where he picked up the car for delivery), called me after pickup and w... [ More ]
    Rating:
    Poster:Kevin C Dungan
    Date:7/6/2010 4:31:00 PM
    Subject: Good Experience
    Review:In May 2010 we had to transfer my daughter's almost new car from Kansas City to Los Angeles. We searched the web and contacted various people but did not feel comfortable with the lack of transparency in dealing with numerous available brokers. It wa... [ More ]
    Rating:
    Poster:Prevesh
    Date:7/3/2010 11:57:00 PM
    Subject: EXCELLENT SERVICE AGAIN
    Review:This was my 3rd transport with Capitol...as with the other shipment great service and communication. Will be using them again shortly for 2 more transports. Very satisfied. [ View ]
    Rating:
    Poster:BART
    Date:7/3/2010 11:32:00 AM
    Subject: My experience with Lee Mar Transport company.
    Review:They were very friendly, efficient and responsible to deal with. They obviously had many years of experience in the business as well as top-notch transport equipment. Everything they told me turned out just as they said it would and just as they prom... [ More ]
    Rating:
    Poster:Brian C.
    Date:7/2/2010 4:04:00 PM
    Subject: Save me from driving long way
    Review:I was so afraid to use a shipping carrier to transport my brand new car and i was even considering to drive 1000+ miles. After trying to find for days a reliable broker to trust him with my car, I came across Capitol Auto Transport through BBB and tr... [ More ]
    Rating:
    Poster:German C
    Date:7/1/2010 10:28:00 PM
    Subject: Capital Auto Transport and MED Express Review
    Review:This is the first time I have ever had a car shipped. So I did what any other person did and Googled how to get a car shipped. I found this website that would give you a quote for shipping my 2009 Scion tC and I was bombarded with calls and emails ab... [ More ]
    Rating:
    Poster:Michael Dulog
    Date:7/1/2010 3:00:00 PM
    Subject: Excellent Service
    Review:Service with Capitol Auto Transport is GREAT. I worked with Cat. From the initial inquiry through the actual delivery of my car, everything went great. Cat even worked with me while I was out of town on vacation to schedule pick-up. My car was p... [ More ]
    Rating:
    Poster:MWilson
    Date:7/1/2010 2:57:00 PM
    Subject: Fl-Ca flawless transport
    Review: Great service from the carrier...he was timely in letting my daughter know when he was going to arrive. He was on-time, courteous, and helpful at time of delivery. Capitol Auto Transport service was great. The service exceeded my expectations. ... [ More ]
    Rating:
    Poster:David Coler
    Date:7/1/2010 2:44:00 PM
    Subject: Capital Auto Transport
    Review:I had never had a car shipped from another state before, so I went online and looked up some car carriers. I received alot of e-mails from alot of different car carriers. I spoke to some who wanted a deposit up front. I did some research and looke... [ More ]
    Rating:
    Poster:Donna
    Date:6/30/2010 3:15:00 PM
    Subject: Shipping experience.....
    Review:From the very beginning Jan gave me all the help I needed to make an informed decision about shipping our son's car to him. She knew her job and represented herself and her company Capitol Auto Transport with honesty and knowledge. I rate her highl... [ More ]
    Rating:
    Poster:Carylon Brown
    Date:6/30/2010 2:13:00 PM
    Subject: Vehicle Transport
    Review:This was the second time that I've used this company to transport my vehicle. The first time (ever), I transported one car from Florida to El Paso, TX. That was a planned move and Cat was very helpful in finding the best company and price. The sch... [ More ]
    Rating:
    Poster:Chris
    Date:6/30/2010 9:44:00 AM
    Subject: Fantastic Service on the transport of my Trans Am
    Review:I was very pleased with the overall service, from the time I called to ask for a quote to the time I received this e-mail. The carrier did a fantastic job. They kept us informed on when they would arrive and it was delivered in perfect condition a... [ More ]
    Rating:
    Poster:Sam Fears
    Date:6/30/2010 1:06:00 AM
    Subject: Car Transport
    Review:This is the first time I've transported a car. I was given a positive referral on Capital Auto Transport from a friend. The process was extremely efficient and transparent. I had imediate confidence in CAT's ability to find the best transport comp... [ More ]
    Rating:
    Poster:Marc
    Date:6/29/2010 4:57:00 PM
    Subject: Excellent job! Good honest Company
    Review:The transport went perfectly well and there were no problems. The carrier showed up on time and called before hand to let me know they were coming. They were polite, professional, and quick. From the time I requested movement of my vehicle to the tim... [ More ]
    Rating:
    Poster:Cristian
    Date:6/29/2010 4:51:00 PM
    Subject: Recent transport
    Review:Recently shipped a car from Chicago to Fresno and everything went fairly well. Pickup was delayed a day but the delivery was ahead of schedule by 2 days. Received follow-up call from transporter asking how his driver was and also a follow-up from ... [ More ]
    Rating:
    Poster:Ron
    Date:6/29/2010 4:18:00 PM
    Subject: Auto Trans Experts and Jan
    Review:We were very Happy with Auto Trans Experts . The car hauler was very impressive. The sides were heavy tarps so the cars were enclosed. The drivers were also professional and nice. All of the neighbors came out and watch them take our car out. They... [ More ]
    Rating:
    Poster:Kathy
    Date:6/29/2010 3:53:00 PM
    Subject: Car Delivery
    Review:Ive never had to use a transport service prior to having purchased a car off the internet that was across the other side of the country. Original quote was 785 and Cat was able to deliver the vehicle for 800,which is still cheap from what Ive gather... [ More ]
    Rating:
    Poster:Robert
    Date:6/29/2010 3:48:00 PM
    Subject: Great Service
    Review:Great Job CAT !!!! Timely, Professional and Cautious with my Audi TT.I loved the fact that the driver called me along the way and kept me informed of his status, especially when my wife was on the receiving end of the vehicule. Definetly use you guys... [ More ]
    Rating:
    Poster:A. Otero
    Date:6/29/2010 2:35:00 PM
    Subject: Capitol Auto Transport
    Review:I needed a carrier to ship my truck cross country, and I found this one off of transport reviews. Cat was a honest down to earth company with great customer service. I got quoted a great price. And my truck was shipped really fast. Everything that ca... [ More ]
    Rating:
    Poster:Jason
    Date:6/29/2010 1:41:00 PM
    Subject: Capitol Auto Transport
    Review:Both the shipping company and Capitol Auto Transport were awesome! This is the 2nd car that they have shipped for me and I am always pleased with their customer service and willingness to keep you informed! I have, and would still recommend their s... [ More ]
    Rating:
    Poster:John
    Date:6/29/2010 1:38:00 PM
    Subject: Porsche
    Review:Hi Cat Well the Transporter delivered my Porsche earlier than I expected which was ok, he picked it up in Chapel Hill, N.C. on a Thursday and my parents were expecting it on Saturday. The driver called my mom Friday while she was out and informed... [ More ]
    Rating:
    Poster:Jacques
    Date:6/28/2010 6:41:00 PM
    Subject: Excellent service
    Review:This was my first time transporting a vehicle and I could not be happier with how it went. While they were slightly more expensive than some other companies, I chose Capitol Auto Transport because of the BBB A rating. I can see now why they earned t... [ More ]
    Rating:
    Poster:Rachel H
    Date:6/28/2010 6:38:00 PM
    Subject: Porsche
    Review:Hi Cat Well the Transporter delivered my Porsche earlier than I expected which was ok, he picked it up in Chapel Hill, N.C. on a Thursday and my parents were expecting it on Saturday. The driver called my mom Friday while she was out and informed... [ More ]
    Rating:
    Poster:Jacques
    Date:6/28/2010 6:33:00 PM
    Subject: Great service
    Review:If you're the slightest bit hesitant to choose a broker, you'll do yourself a favor by using Capitol Auto Transport. I worked with Cat, who was helpful in every way. I had never shipped a car across country before, let alone anything on an open tru... [ More ]
    Rating:
    Poster:Brett CC
    Date:6/28/2010 5:59:00 PM
    Subject: What a difference!
    Review:I move a number of cars each year between family, friends and purchases for project cars. This is by far, without exception, the best car transportation experience I have had in twenty years. Not the least expensive, but the best. Their communicat... [ More ]
    Rating:
    Poster:Craig King
    Date:6/28/2010 12:56:00 PM
    Subject: could not agree on carrier
    Review:I chose Capital cause of there A rating with BBB. The problems came when they had a carrier but the carrier had a F rating with BBB.not acceptable with me, then they found another carrier but they also had a F rating with BBB.Capital takes pride in t... [ More ]
    Response:Mickey is absolutely right in SOME of his facts. Both carriers we offered him have bad ratings on the BBB....HOWEVER, both carriers have a 2 year history working with us. They also have fantastic ratings from other brokers who have used their services. We only work with carriers with a minimum 90% rating. I will continue to work with both of these companies as they have always done a good job for my clients. Unfortunately Mickey assumed he would be the 1st customer ever to whom we would assign a knowingly poor quality company and risk our reputation to ship his one vehicle. Mickey never even gave us pick up or delivery information, he declined the options we presented and he told us he would drive the vehicle himself. We're all baffled here as to why we deserve the review. Please read some of the other reviews as they all mention how happy the customer is with the carrier we chose on their behalf. Cheers, Andy K Owner 305 467 2534 [ view ]
    Rating:
    Poster:mike
    Date:6/22/2010 9:56:00 AM
    Subject: Excellent Service
    Review:I am very pleased with the service I received from Capitol Auto Transport. Mr. Dakota was very professional and thoroughly explained all the steps involved with the pickup and delivery of my car. He was readily available for telephone communication... [ More ]
    Rating:
    Poster:Bill Rutecki
    Date:6/18/2010 6:29:00 AM

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