BT Express Auto Transport 
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| Location: | Weatherford, OK 73096 | | Phone Number: | (888)772-0249 | | Web Site: | http://www.btexpressauto.com/ | | Email Address: | info@btexpressauto.com | | Time On Site: | 4 Year(s), 11 Month(s). Since 8/11/2003 9:04:00 AM | | MC Number: | MC-559636
 View government license and insurance information. | | Company Type: | Broker/Carrier |
BT Auto Transport is a broker and carrier of cars worldwide. For the past 30 years, racecar driver Billy Turner has competed in such divisions as National Championship Racing Association (NCRA), World of Outlaws, American Speed Association, and NASCAR. In doing so, he has transported exotic vehicles from coast to coast on his quest for perfection. He is now offering this professional, high quality service to the public. We ship vehicles for state local and federal government as well as Homeland Security and individuals. Whether you are a large corporation or an individual needing to move your car, BT Express is at your service, offering competitive pricing and outstanding customer service. Please visit our web site at www.btautotransport.com to learn more about us. |
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Have your own experience with BT Express Auto Transport to share? Click Here to add a review. Overall Rating:  
42 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
BT Express Auto Transport reports that they have an average of 9000 customers per year. Currently, this site has 32 reviews posted by individual customers for the past 365 days. So approximately 0.36% of BT Express Auto Transport customers have posted a review.
This means that 99.64% percent of their customer’s opinions are not represented on this site. |
| Completely Unprofessional and Unreliable | | DO NOT do business with BT Auto Transport. I was given a quote and a 90% guarantee that my vehicle would be picked up within 1-4 days. When that did not happen, I was told 4-6 days. When my vehicle had still not been picked up THREE WEEKS after the... [ More ] |
|  | | S. Lindsey | | 7/7/2008 12:57:00 PM |
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| Outstanding product | | I was very pleased with the service. Lance arranged the pick up very quickly, the price was very good. the car arrived safe and sound EXACTLY as promised. If I have to choose another carrier it will be them without second thoughts. Thank you for an ... [ More ] |
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| Excellent Service | |
They handled my case very nicely and pick-up and drop-off time was perfect. It was a very smooth transaction for me overall. I would use them again !! [ View ] |
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| Beware of this scammer | | This supposed ex-race care driver, Billy Turner, probably should have stuck to car racing because he sure as heck can't arrange an auto transport.
I invite EVERYONE to email me. I have a string of emails a mile long between me and Mr. Turner ... [ More ] |
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| 1999 nissan altima | | we made arrangements on a Tuesday-car was picked up on Wednesday-I had it Saturday.What more can I say!!!! Thanks again BT AUTO EXPRESS.
I logged online for a company to transport my car,a 1999 nissan altima from Long Island New York to our new home... [ More ] |
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| Fine Review | | BT Auto Transport did a fine job. Although BT Auto Transport was the broker, the actual carrier was Matt JEL Trucking. He was great to work with. Matt gave curtesy calls with plenty of advanced notice of pick up and delivery. He always had a grea... [ More ] |
|  | | Adam Canada | | 3/27/2008 3:57:00 AM |
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| BAIT AND SWITCH!!!!!!!!!!!!!!!!! | | Why was bt unable to move your car and mine? Simple, because they low ball the offer so much, no drivers want to pick it up for that price. You think your quote is only a hundred or so lower, so it sounds convincing and not too good to be true, but w... [ More ] |
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| Excellent | | Great from start to finish. It took a few day's to pickup but the driver was very nice and then got the car delivered in 3 days. Very fast, almost beat me there. Could not ask for more. [ View ] |
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| never showed up and never sent my contract | | Do not use this company, unprofessional, hard to get ahold of anyone on the phone. I had scheduled my car to be picked up on Sat Mar 15th and called to confirm pickup on Friday Mar 14th. Was told the driver would be here Saturday. Driver never sho... [ More ] | | To say that he did not receive the contract is a completely false. Each quote has the complete terms and conditions listed below the cost, to place an order online a customer MUST check the box that states they agree to the terms and conditions, and... [ More ] |
| | | ahamilton | | 3/18/2008 12:53:00 PM |
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| Cross-country Vehicle transport | | I was very surprised at the low-cost and relative ease of shipping a vehicle cross country. This was the very first time I have had a need for this type of service. The driver was very punctual and clear as to how the process works. From my initial c... [ More ] |
| | | Felix | | 3/17/2008 11:53:00 AM |
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| Worst Servide I've ever had!!! | | I reported the company to BBB. The service I received from BT Auto was by far the worst experience I’ve ever had. I’ll make sure to NEVER use them in the future and tell all of my friends NOT to use them either.
[ View ] | | As a matter of fact Mr. Hutton did report us to the BBB, what he does not state here is that the BBB sided with us. An email received from Mr. Hutton on 3/15/08 included this direct quote &... [ More ] |
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| auto transport | | Once auto was picked up, everything went very smooth| Transaction took place right around Thanksgiving so I was nervous. Auto arrived in Denver from western NY in Denver with no damge and actually quiker than I anticipated. I was pleasently suppris... [ More ] |
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| Reliable Service | | I got this transport company name from my friends. As he mentioned it's more convininet door-door delivery.
I got timely, reliable servie from BT Auto Transport.
I guess the price could a $100 less. [ View ] |
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| Outstanding service | | BT offered a fair, fixed price and completely explained the transport process. It was too easy. The driver that picked up my vehicle and delivered it was a heck of a nice guy and represented BT exceptionally well. No hiccups, no additional fees. ... [ More ] |
| | | Chris | | 3/13/2008 11:37:00 PM |
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| Car transportation | | I have used different carriers before BT Auto Transport, LLC, but after using them, I have ONLY used them since. Jamie and Lance have been absolutely wonderful and they have probably shipped about 10-15 cars for me. If anything ever happened to the... [ More ] |
| | | Aaron | | 3/13/2008 9:45:00 PM |
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| Would use again | | The only problem I had was that for some reason their auto e-mails to me kept getting caught in my junk mail filter, so I didn't know when my vehicle was scheduled for pick-up. I kept calling in but for some reason their staff on the phone didn&#... [ More ] |
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| No Help when needed them most | | BT Auto contracted a 3rd party to pick up my vehicle. I released my vehicle to the company. My time window was 3 days. They picked up the car 5 days later (they wanted me to take the car to a terminal that was 2 hrs away, I payed for door to door ser... [ More ] | | While we do not agree with all of the statements in this complaint, we will admit when we have made a mistake. Unfortunately, we did have issues with the carrier scheduled. We have apologized to the customer and will not be using that carrier again... [ More ] |
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| Auto transport | | Fastest company i've ever used. door to door from louisiana to virginia in only 2 days. Hard to reach via cell phone which is usual for transporters but very top notch service. no damage on vehicle. Good price, not the cheapest but included insur... [ More ] |
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| Auto transport | | The driver, Mark Ireland, was very nice and accomodating. I obtained several bids for my Michigan to Florida delivery. I went with the lowest. I scheduled the delivery online and was informed that a driver would contact me within 7 days. About 1-2... [ More ] |
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| My First Auto Transport | | This was my first time to ever transport a vehicle, and I was quite apprehensive about entrusting a vehicle to an unknown party from an Internet Auto Broker. The experience was great. BT used a tranporter that took really good care of me as a custo... [ More ] |
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| Shipped Porsche 930 Turbo from WA to NV | | I was very satisfied with my transport experience. The driver kept in excellent contact with me and was ontime for both the pickup as well as the delivery. The car arrived filthy but otherwise in perfect condition. If I ever need to transport another... [ More ] |
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| DO NOT USE UNDER ANY CIRCUMSTANCE!!! | | Contacted this company to pickup a vehicle. I don't expect next day service and I work with truckers(flatbed) every day as my job. After 2 1/2 weeks they still did not even have anyone close to picking it up. I then called Dependable who was $200... [ More ] | | This gentleman wanted a good price, and was told that it can take a period of time to pickup when you want a discounted rate. Of course Dependable moved it for $200 more, if Justin was willing to pay and extra $200 in the beginning the vehicle would ... [ More ] |
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| Arranged for transportation nearly 2 months in advance | | I contacted several companies a couple months prior to my actual move, thinking that it would give me a better chance at having my car moved on time and delivered at a reasonable time. I ended up contracting with BT Express Auto, although they were n... [ More ] |
| | | Nathalie | | 12/24/2007 8:08:00 PM |
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| Poor customer service of any business that I've dealth with | | U.S Marine just moving back from Japan after returning from Iraq and hired BT to transport vehicle from CA to GA. There were 4 scheduling changes and noone could to inform me of the changes. I had to call numerous times to get info. Info was always i... [ More ] |
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| Easy Transport | | I had a good experience with this company. Although the pick up was a day late, the arrival was earlier than expected which in my case was good. The car was dirty upon arrival but that is to be expected on an open carrier across the country.
The on... [ More ] |
| | | Vicki | | 9/18/2007 1:18:00 PM |
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| transport review | | My car was dispatched and never picked up. The company never returned phone calls and were rude on the phone. After a week from the time the car was to be picked up the order was cancelled and I secured another transport company. .I received two di... [ More ] |
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| So much fears for nothing, REPRESENTITIVES PLEASE READ. | | Before I made a decision of what shipping company I used, I requested many quotes from other companies. Then I requested a quote from BT AUTO TRANSPORT. Their website seemed very promising. Then I came to my decision on using BT AUTO. My experience w... [ More ] |
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| nightmare with them --some correction | | <There was a typo on the second carrier who helped us. Not ALT-IT should be AFT Logistics, Inc.> so I rewrote my review. <AFT Logistics is strongly recommanded>
BT Express Auto transport gave the lowest quote.
6/21: paid deposit.
7... [ More ] |
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| Never Delivered | | DO NOT USE THESE GUYS! I gave them a start date for pick up June 28th 2007. After waiting the 5 days including the July 4th holiday no one came to pick up my vehicle. Finally, somone called me saying they were coming to get my truck. The wanted to k... [ More ] |
| | | Jason | | 7/30/2007 8:03:00 PM |
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| after using bt auto transport i have the right | | not to bieleve any other auto transporters.... bt auto transporter have the worst service in usa that i ever could dream about ... 14 days it took to those crock guys to ship my car without even calling me 1 time and let me know whats going on with t... [ More ] |
| | | shai | | 7/23/2007 11:53:00 AM |
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| Unresponsive | | They arranged for a pick-up of our vehicle on 6/28/07 - it was a perfect date, as we are military and started our drive on the 30th for my husband to PCS. The driver never contacted us on the 28th. I called that evening to check on when the driver ... [ More ] |
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| Good Experience with BT Express Auto | | I was a little worried about using BT Express Auto after reading the other reviews. But they were by far the least expensive option for my open carrier transport from Miami to San Diego at $865.00. I took a chance on them based on some recent good ... [ More ] |
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| | | Unhappy | | 6/13/2007 5:31:00 PM |
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| Transport went well | | Everything from start to finish went well, pickup happend within 5 days and it took 5 days to get to FL from that point, everyone was very nice and I would definately recommend BT to all of my friends.
Thanks Again [ View ] |
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| so much for my fears | | I was really nervous about shipping my car after all the horror stories I had read online. I used BT Express and they were very helpful in answering all my questions (and I had a lot of them). They contracted the move out to Ark Transportation and ... [ More ] |
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| Happy | | Everything went really well with my transport. It was picked up and delivered in an extremely timely manor!!! The communication with BT Auto Transport was great!! Everytime I had a question or concern they were able to assist me. I would highly reco... [ More ] |
| | | Steve | | 4/28/2007 1:03:00 PM |
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| Lifted 1971 Bronco | | I received over 30 offers to move my sons Bronco. I was overwhelmed and waited 3 months as some were very scary when his orders came to deploy I went with BT EXPRESS. My order was on line the and I had a dispatcher call within a day. He explained ... [ More ] |
| | | Robin | | 4/16/2007 11:55:00 PM |
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| BEWARE: NEVER USE BT AUTO!!!! | | BT Auto is by far the worst company I have ever come in contact with. They are very very dishonest and if they do pick up your car you will be lucky to recieve it in one piece. I found them from a site that I had contacted, and they contacted me vi... [ More ] |
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| did not pick up vehicle | | We were told on the phone that usual pick-up and ship was 5-10 days give or take some. After things stretched out to 3 weeks without a vehicle we decided to cancel the service. Every time we spoke with the company we got a story about how there wer... [ More ] |
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| LIARS and FRAUDS | | As many others have written, this is the worst "company" I have ever dealt with. I wish i had read all the reviews before giving them my money. These people Lied all the time from the date of pick up, why noone ever called me to state the... [ More ] |
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| NEVER use BT | | I hired BT auto express to move a car I purchased from CA to MN. I hired them on 7/7/06 and as of today 8/1/06, it has not even found a driver yet. Every time I call them it's the same story "There are drivers in the area, it could be a coup... [ More ] |
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