Bluestar Auto Movers  | |
| Location: | Lauderdale Lakes, FL 33319 |
| Phone Number: | 1-877-445-2583 |
| Secondary Phone Number: | 954-717-9884 |
| Website: | http://www.BluestarAutoMovers.com |
| Email: | sales@bluestarautomovers.com |
| Time On Site: | 5 Year(s), 2 Month(s). Since 12/7/2006 11:29:00 AM | | FMCSA Licensing: | MC-521007 | Authority | Status | | Common Carrier | None | | Contract Carrier | None | | Broker | Active | |  View government license and insurance information. | Company Type:
(Interstate) | Broker
** This information is generated by the FMCSA Information ** | | | | We make your move ours! Bluestar's experience and integrity will provide you with a reliable service at competitive prices. Thats customer satisfaction, we just call it Bluestar!
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Have your own experience with Bluestar Auto Movers to share? Click Here to add a review. Overall Rating (Last Two Years*):  
49 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
Bluestar Auto Movers reports that they have an average of 8000 customers per year. Currently, this site has 16 reviews posted by individual customers for the past 365 days. So approximately 0.20% of Bluestar Auto Movers customers have posted a review.
This means that 99.80% percent of their customer’s opinions are not represented on this site. |
| My Review | | I was very pleased with this carrier. The expectations they set were lived upto and I was impressed with the quality and honesty they displayed. I will use them again in the future. [ View ] |
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| Bluestar - happy with the service | | Bluestar moved my Acura from Florida to Commecticut for the price they quoted, on the dates they offered and the whole worked smoothly.
Thanks Josh
Cheers
Simon [ View ] |
|   | | Simon W | | 10/17/2011 5:03:00 PM |
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| Sucked | | These guys lied to me 4 times in 7 days, and whoever they contracted with to do the actual shipping was the most unprofessional, worst business I've ever dealt with. I'm two days past my promised delivery with no car, no ETA and the driver won't answ... [ More ] |
| | | John Doe | | 9/23/2011 5:42:00 AM |
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| First time shipper - Excellent service | | I had to ship my 1998 Mercedes E320 from Las Vegas to Miami since I was moving back to Miami after a year stint in Las Vegas for work. I had purchased the car and wished to bring it back with me.
I had never shipped a vehicle before, and was unsu... [ More ] |
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| Auto Transport Excellence | | The customer service was very conforting to me as moving can be stressful. The service was beyond my highest expectations. Vernon took care of everything and answered all of my questions. He went took extra care to get my car picked up as soon as p... [ More ] |
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| CAR WAS DAMAGED AND LATE UPON DELIVERY! | | To preface this, Bluestar Auto Movers had adequate customer service. However, it is unfortunate that Bluestar hires out third party truck companies to handle shipping service. With that being said, they chose US Auto Transport to handle the transport... [ More ] |
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| Shipping my car out of state | | I was very pleased with Bluestar Auto movers and would definitely use them again. They were very courteous and a pleasure to deal with. I contacted 4 companies and they were the most reasonable price of all.My car was fine when I received it . [ View ] |
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| Thank You Bluestar! | | This was my first time transporting a car and I was about ready to lose it. I kept getting different information depending upon who I was talking to. It was very hard to figure out who was being truthful with me. I finally decided to go with Blues... [ More ] |
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| Horrible Customer Service | | Every week i would call to find out the status of my move had a new excuse. Not only could the compnay come clean with me that they had given my place on a truck to another customer but they could not even provide me a timeline for when my car would ... [ More ] |
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| WORST!!Don't ever use this company! Very deceptive!!! | | This was the worst experience I have ever had!DON'T EVER DEPEND ON THIS COMPANY, THEY WILL PULL A BAIT AND SWITCH! I was quoted at $850. They called a week before the pick up date and said they were having trouble finding a diver do it for anything ... [ More ] |
| | | Michele | | 6/9/2011 2:55:00 PM |
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| Never Picked Up Vehicle | | Spoke with Josh K. and set up a transport on 4/18/11. Pick up was to be between 4/18-4/23. My deposit was processed on 4/18. On 4/22 and 4/25 I contacted Josh about the status of the pick up. He said to give him alittle more time. Same response on 4... [ More ] |
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| Damaged | | My car was loaded with the RPM's between four and five thousand as the clutch was feathered to load the car. The clutch burned and smoked for 30 seconds, which compromised the lifespan of the clutch and flywheel. The resulting damage was over 2,00... [ More ] |
| | | Rlamb | | 5/11/2011 10:30:00 PM |
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| Thank You! | | Thank You Riki,
This was our first time transporting our vehicle. We were very pleased with you informing us of how it all works and we were very pleased with our driver. Thank You, Mary Meuer [ View ] |
| | | Mary Meuer | | 4/5/2011 8:08:00 PM |
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| Transporting my Bentley Continental GTC | | I had been working with another company, which I will not name, and all that I got was the run around. It went on for more than three weeks and no one ever came to pick up my car or as much as called. After I got in touch with Bluestar Auto Movers ... [ More ] |
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| BlueStar Auto Movers Offers Great Customer Service | | I had to make a quick move from VA to NV in two weeks. I had contracted a previous auto transport company that took my deposit and scheduled my car for pickup, but never showed up. After a week+ of attempting to call the company, getting no answer a... [ More ] |
| | | Lauren | | 4/1/2011 1:58:00 PM |
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| Transport from Hell | | Car was promised to be picked up prior to or on delivery date. Came 2 days late.
Car got to NJ 5 days late and delivered with over 100 miles added to speedometer. Was delivered at 10 PM in dark of night by 2 scary thugs, who demanded an extra couple... [ More ] |
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| Review | | Experienced excellent communication with broker, dispatcher and driver. Driver kept me informed on a regular basis as to estimated timing for pick up and delivery. It was my first experience in transporting an automobile and it exceeded my expectatio... [ More ] |
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| CAR TRANSPORTED FROM CA. TO PA. | | I SURFED THE NET AND CAME UP WITH SEVERAL CONTACTS WHO RESPONDED WITHIN 24 HOURS.I RECEIVED SEVERAL QUOTES $850 TO $900.TO TRANSPORT A CAR FROM SANTA MONICA CA TO PHILA. PA..I INDICATED TO ALL THAT I COULD NOT GIVE THEM A EXACT PICK-UP DATE UNTIL 48... [ More ] |
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| cheap and best auto movers | | I tried several places before i talked to Josh k from Bluestar Automovers who not only gave me the lowest quote but also the best service at every step from placing the order to delivery of the vehicle.
I highly recommend this company for transport... [ More ] |
| | | Kulbir Goraya | | 1/5/2011 12:06:00 AM |
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| Just Terrible! | | As they are "Only a Broker", they are untouchable and blame everything on everyone else. The dealership recommended the company. It took over 24 hours to get tracking response. When BLUESTAR finally did respond they said vehicle was due tha... [ More ] |
| | | Phil | | 12/20/2010 10:23:00 AM |
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| LIER | | I CALLED ON DECEMBER 12 TO BRING MY CAR FROM CALIFORNIA TO FLORIDA
I WAS CONTACTED BY RIKI MARKO GIVEN ME THE PRICE.AFTER SHE DID SHE SENT ME ALL THE PAPERS I EXPLAINED TO HER THAT MY HUSBAND NEEDED TO SIGHN SHE SAID IT WAS OK FOR ME TO SIGHN,TEN MI... [ More ] |
| | wells | | 11/28/2010 1:48:00 PM |
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| Great Experience | | Bluster Transports was very professional and knowledgably. They were always available on email or a phone call. The most impressive part of the experience was the care the drivers had towards your vehicle. The driver kept in touch with me when they w... [ More ] |
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| Review of service | | This is the only company out of approximately 15 companies that gave me the best quote the first time I called. Josh handled everything between faxing information back and forth to contacting the individividual who released the vehicle in California.... [ More ] |
| | | Frank | | 11/17/2010 11:54:00 PM |
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| Bluestar Auto Movers | | I received excellent service from my first call for information to booking my car to be shipped. Aaron explained the process and answered all my questions. I even questioned him on some of the reviews I had
read and received honest answers.
B... [ More ] |
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| Take your Money and then ignore you | | After 12 days and being nailed by Adam and A1 Auto Logistics for our deposit for an earlier attempt to get this car moved we fired A1 Auto Logistics and started looking to get another shipper. After emailing a request we were approached by Josh at B... [ More ] | | We don't feel this review is deserved. The customer came to us after going through a different broker that never got the job done after weeks of trying and waiting. It is a very hard route to Montana. Mrs. Lyman contracted with us on 11/3, we immediately called her back and had the order dispatched to NAO Auto Transport, something the other companies could not accomplish, to load on Thursday 11/4 or Friday 11/5. The carrier assigned (NAO) ended up loading the car on Sunday 11/7, 2 days later than what they agreed to initially, most likely for circumstances beyond their control. The car was delivered 4 days later in Montana, damage free, and EARLIER than anticipated! Really, is this deserved? Our customer is upset because they feel that we lied to them regarding the pickup date and because she could not reach us over the weekend. We have no reason to lie and we have offered to send them a copy of the paperwork sent to the carrier to show her what they agreed to do. She declined. As for our operating hours, we are open M-F 9-6 PM, our dispatchers are on call 24/7. [ view ] |
| | | D Lyman | | 11/9/2010 10:15:00 PM |
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| Mini Backhoe Shipping | | From beginning to end I was treated with Honesty, courtisy, and promptness. Aaron and Nicole wasted no time setting up the haul, Danny Rays who did the transport keep me informed and Kurt who actully Hauled it was more then helpful. I will not hesita... [ More ] |
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| Don't Use this Carrier | | I searched with the BBB and thought this company would be a good company to ship my cars with. It was the worse decision I made. If you value your car(s) please look for another carrier. I had shipped two cars with this carrier. Both showed up in... [ More ] | | Mr. Hastings, as we explained in the past, we are very sorry to hear about your situation. However, as your agent, our responsibility to you is to make sure that we contract insured carriers that have an active DOT license to operate. In your case, and every other transport that we coordinate, our responsibility is met. We screen our drivers regularly to ensure that are customers are well taken care of. Your responsibility as a customer, is to make sure that you inspect the car when it arrives and note any damages on the Bill of Lading (Condition Report) before signing it and accepting the condition that it’s in. As you stated in your review, you failed to do so. Now you are angry with us because we cannot resolve the matter for you. This is unfair to us. The carrier that transported your vehicle was and is insured to handle any damages caused. Had the damages been noted on the Bill of Lading at the time of delivery and not after the fact, we would have been able to help you in filing a claim with the carriers insurance. Unfortunately, we don’t have any proof from you showing that the cars were damaged while they were in the possession of the insured (Carrier), therefore we are unable to help you in resolving this. You are aware of this, but rather than be take your frustration out on the carrier, you have continued to slander our company, and we although we feel it’s unfair, there is not much we can do. So again, we are sorry to hear about your situation, but we cannot help you in any way. As a courtesy to you, we have offered you a credit on any future move to help alleviate the cost incurred to have your vehicles detailed, none of which was mentioned in any of your negative reviews. Once again, we are sorry you didn’t have a good experience with us and apologize for any inconvenience caused. [ view ] |
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| Best in the business! | | These guys are the best there is. I have been selling exotics for over a decade, I have dealt with many brokers over the years, none are as fast and professional. They picked up on time and delivered on time. Thanks for all your help. [ View ] |
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| Blue Star Auto-movers | | I deal with a lot of transport companies, this is by far the best one I had! Their dates were very accurate, and the driver was very respectful even when he had to wait for me because I ran a little late. I really recommend this company to who ever n... [ More ] |
| | | Daniel | | 9/15/2010 10:46:00 AM |
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| Extremely Disappointed | | My experience with this company started with poor communication. I was told that my cars would be dropped off at my home, because they were not registered, this destination was verbally agreed upon and listed on my contract. Imagine my surprise wh... [ More ] |
| | | Leslie | | 9/10/2010 9:02:00 PM |
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| Car shipment quote | | On 8-28-2010 I accepted a quote of 475 dollars to ship my car from Benton Harbon , MI to Ellenwood ,GA. I spoke with the Blue star rep several times about the quote before deciding to go with their broker service with no mention of a different price ... [ More ] |
| | | Robert Shields | | 8/30/2010 11:49:00 AM |
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| do not use!! run!! | | Not only are they liars they are also thieves. I wish I had never used them!! Run do not walk away from this company. I wish I had!! They lie and steal!! [ View ] |
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| Great Service | | I must commend Blue Star Auto Movers and the carrier Auto Transport Solutions, Ariel and Jason from BlueStar were so professional, courteous and knowledgeable, but the most important part was that Ariel was always a phone call away as well as their ... [ More ] |
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| Bluestar | | This was the first time I have ever used an auto shipper for anything. I did not go with the lowest bid. I read many reviews about ten companys, and narrowed my choice down to two. I chose Bluestar. My whole week was filled with really bad customer s... [ More ] |
| | | Duane Meyer | | 7/3/2010 4:35:00 PM |
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| Excellant | | We here at Transitex International Ltd. value prompt on time service and would recommend
Blue Star Auto Movers to our clients and customers for their car/vehicle transporting need. [ View ] |
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| Car Move | | I have never used a car hauler before. I always picket them up my self and drove back home. I was a little aprehensive at first. But this went with out a hitch. Bluestar did what they said they would do and them some. They set me and my car up with a... [ More ] |
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| Excellent experience | | I was very pleased with the service I received from Bluestar. My actual carrier was NAO Auto. The gave me a window of a Saturday-Wednesday and the car was picked up on a Wednesday. I paid 150 as a deposit to Bluestar and the remaining balance (600) t... [ More ] |
| | | Nilofer | | 5/29/2010 1:35:00 PM |
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| BB | | Driver was friendly and very patient. Would recommend this company to anyone... Actually my parents are using the same company this month!!! Thank you BlueStar.. 5 star rating!!! [ View ] |
| | | Nicole | | 5/20/2010 3:25:00 PM |
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| Bluestar sucks somemore | | I agree with Donna. The same experience leads me to believe these cons are running a scam. They have a 10-day clause in their contract that states; to receive your deposit back you must submit a request 10-days before the scheduled pick up. They ... [ More ] | | We would like to set the record straight. First of all, we don’t have any clause on our contract about a 10 day refund policy. Our policy states that you are entitled to a full refund at any time as long as a carrier has not been already dispatched for pick up. Our business hours are Monday through Friday 9AM - 6PM Est. We services over 160 dealerships nationwide and have been in business for over 5 years. We are really confused about the part were we hide behind our voice mail. We have 7 event logs on his order with notes detailing every conversation between Mr. Wendorf and our customer service team.
Mr. Wendorf contracted us to move his vehicle from Pennsylvania to Tennessee between 12/2 and 12/6. A driver was booked on his behalf for pick up on 12/5. Unfortunately, the driver that was assigned called Mr. Wendorf and notified him as well as us that his load fell apart and he did not have enough vehicles to complete the trip. We took full responsibility and began searching for a new carrier on his behalf. We admit to having a delay in finding a new carrier as a new driver was not available until 12/17 but we always kept in touch with the customer, he was fully aware of the situation. We notified him that a driver had been reassigned, emailed him the carrier’s information and confirmation, 3.5 hours later at 8:12PM, after business hours, we receive a call and an email requesting to cancel the order. The following morning, we contacted him with curiosity, he advised us that he had canceled his order 2 days prior and was not in need of the service as he had made other arrangements. We explained to him that we had no record of his cancellation and kindly asked him to provide proof. The customer never canceled his order prior to us dispatching his order. Had he canceled it prior, he would have been entitled to his refund.
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| Auto Transport | | I originally was dealing with another company who ripped me off they took my deposit and never heard from then again. So I called Arron at Blue Star Auto Transport and I told him my situation and within the hour all papper work was complete and he li... [ More ] |
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| trouble | | We encountered an issue with getting the car picked up. The day before our cross country move we were informed that they may not be able to get transport for our car, due to a double listing on some "list" that is posted on the internet. ... [ More ] |
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| 1967 Chevy II Nova | | The service was excellent. They were very prompt at getting the vehicle picked up and delivered. Communication with the company was also very good. The condition of the vehicle when it arrived was excatly as it should have been. [ View ] |
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| MOVING | | I have used about thirty differenct movers over last 15 years. Bluestar is the best! I called on Monday to see if Wednesday was a possible pick up date. To my surprise I received a call indicating that Wednesday was a go and that Friday would be ... [ More ] |
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| service | | Excellent Service. I will recommend to others. People very professional and honest, the trailer was delivered on time.very Good communication. keep me informed about the location of the trailer and when this will be delivered. Ariel made extra effor... [ More ] |
| | | etsik | | 3/17/2010 7:34:00 AM |
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| Car came early, driver very attentive | | Car actually came 3-4 days before the estimated date! BlueStar told me that they had their own fleet of trucks, not sure if that's true or not but they brokered my quote out. Driver (George) was very attentive and made sure the delivery went smooth... [ More ] |
| | | Catherine | | 2/28/2010 2:41:00 PM |
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| Transportation | | I was in a real bind getting my truck out of Texas. Your company was very professional, including the driver, the transport carrier was top of the line, my vehicle arrived as scheduled and in perfect condition. I would definately recommend this outfi... [ More ] |
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Archived Reviews
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Valley Solutions, Inc.