Best Transport  | |
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Have your own experience with Best Transport to share? Click Here to add a review. Overall Rating (Last Two Years*):  
20 ratings & reviews posted
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| unprofessional services | | Best never followed their contract at all. They picked up my car a day early and they did't put it on a truck . It was driven away . 32 miles was put on it. On the seventh day I had to call them to find out were my car was . For the next three days I... [ More ] |
|  | | Kevin | | 1/22/2012 8:06:00 PM |
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| unprofessional services | | Best never followed their contract at all. They picked up my car a day early and they did't put it on a truck . It was driven away . 32 miles was put on it. On the seventh day I had to call them to find out were my car was . For the next three days I... [ More ] |
| | | Kevin | | 1/22/2012 8:06:00 PM |
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| untrustworthy | | I was sorely disappointed by the service that I received from this company. They did not know where my vehicle was for most of the 16 days that they had it. They did not COMMUNICATE at all. Not even with the broker, Red carpet, whom I WOULD highly re... [ More ] |
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| Freekin Nightmare! | | This company was contacted via a broker. Because I had sold my elderly mother's house in Venice, FL with an almost immediate closing, I had 2 1/2 days to get the house cleaned out, furniture moved to MA and her vehicle transported. This company was... [ More ] |
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| Poor service and information | | This company does not know what customer service means. The car was held for 10 days before being shipped. They could not even tell me the date it woukld be shipped with any accuracy. I suspect overbooking. They had a coupon for $25 off which they &q... [ More ] |
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| Horrible Company | | Stay away from this company. My contact never called me after she got the initial payment. They sub-contracted out to some non-english speaking driver that kept promising to show up in "30-minutes" and never did show up. Kept the people o... [ More ] | | Yesterday the driver was delayed because his truck broke down. He DID call the pickup contact and apologize that his truck broke down and pickup would be for today. When I found this out this am, the 1st thing I did was call Allan - no answer. So I called the pickup contact, Amy, and she CONFIRMED that the driver did call last night and apologize. I told Amy pickup would be today and she said fine. I just received and email from Allan firing my company for no call no show., This makes no sense. The driver is on his way to pickup the vehicle right now. He will be there in 2 hours. Alan said that is too late, Amy will only be there until 6pm. Forget it - you are fired. When Alan placed his order, he did not say pickup had to be before 6pm. If he had, I would nave made a notation. He even admitted on the phone that he did not know it needed to be before 6 until today when he was told that by Amy. EXAGGERATED complaint to say the least. Trucks break down. As long as there is communication, then there should be no issue. HIS DEPOSIT WILL BE REFUNDED WITH PLEASURE. [ view ] |
| | | Allan Weatherford | | 8/24/2010 3:57:00 PM |
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| Over charged $100, would not correct | | This shipper over-charged my credit card $100. I contacted this company and their "merchant services" provider 5 times to get this issue corrected. I was initially given lip service, then they became unresponsive and they never corrected th... [ More ] | | As of June 1st our company was sold. Our new owner of course had to open a new merchant account, which is the company that runs our credit cards. AFTER our previous owners closed their account, our merchant account was still running cards through their account even though they were given the new owner's bank information. All transactions from JUNE 1- JUNE 9th were run on the wrong account. That definitely was not our fault. I enter credit cards in the system, and it is their job to deposit into the correct account. This happened to 42 customers of our customers. I absolutely had no control over this. I realize we are responsible who we hire, but I have called our merchant account company at least 200 times to try to get the issue resolved. What they did was "supposedly" credit our customers and then recharge them to the correct account. I am attaching an apology letter from Central Payment. WE DID NOT OVERCHARGE. I have no control over this situation. I feel terrible that I cannot help my customers with this situation. [ view ] |
|  | | Russ Wennerstrom | | 8/18/2010 9:21:00 AM |
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| Automobile Transport | | Kim Foster is as professional and upfront as they come. She kept me in the loop every step of the way during this process. Another plus for Kim was that there were no surpirses during the automobile delivery. I will absolutly be using this service in... [ More ] |
| | | Mr. Bob Barber | | 8/15/2010 11:17:00 PM |
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| Impressive Service & Great Rate | | I was a first time auto transport customer and narrowed my search by cost and pick-up date. I received a great quote from Kim and contacted her for approximate time of pick up and delivery. She not only had the BEST PRICE, but had a truck at the or... [ More ] |
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| Military Transfer | | I contacted this company to move 2 of my 3 vehicles from Honolulu, Hawaii to San Antonio, Texas. From beginning to end Kim Foster provided me with courteous and professional service. She was very knowledgeable and ensured that I received a military d... [ More ] |
| | | J Rivera | | 7/22/2010 7:45:00 PM |
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| Review of Best Transport Service | | I was 100% satisfied with the service provided by Best Transport and especially, Kim Foster. She was honest, prompt and very helpful with every aspect of the transport. I was totally satisfied with the driver; he was on time, friendly and kept me app... [ More ] |
| | | Debbie | | 7/19/2010 2:17:00 PM |
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| My disspbatcher Chance:) | | I remember the day I called it was one on the hardesst days of my life!!!
Chance answered the phone and was so so sweet, he beat the quotetjst I was given by
another company, he was so comforting and went the extra mile for me!!
My car was delive... [ More ] |
| | | Jennifer | | 7/15/2010 3:04:00 PM |
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| Fla to NY | | Actually saved $ buying a used Fla car and transporting to NY. Very nice driver...respectful. Great service. Not alot of communication but everything else was superb!!! Thanks. [ View ] |
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| GREAT! | | Kim was wonderful and helpful, this was my first time moving a car, the whole experience was wonderful. The driver Al Alston was friendly, honest, and easy to work with. Truly wonderful experience.
THANK YOU!!!!
[ View ] |
| | | Angela V | | 7/8/2010 1:39:00 PM |
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| 49 fordoor | | they moved a non running 49 to within 6 feet of my garage, on time and 200 less than the local guy. have used these folks three times now and they are great, Kim is tops with personality to book [ View ] |
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| timely delivery | | A timely delivery was very important to us. The company knew this and went out of their way to be surer our car arrived on time. I defintely would reommend them. They were courteous,helpful and extremely efficient. The car arrived in good conditi... [ More ] |
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| Four Star Mover | | Kim at Best Transport was honest and upfront with me, and worked to secure a carrier at the last minute. She teamed up with Brad at Chase Transport to get my vehicle safely to its destination within 24 hours.
New-comers to the auto transport pr... [ More ] |
| | | 94 Audi 100 Quattro | | 5/6/2010 7:48:00 PM |
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| EXCELLENT | | For several years, we have been spending the winters in Florida and driving back and forth from Illinois. Last winter we decided to ship the car and fly. Having heard various stories, we were very apprehensive. We were not too pleased with the ca... [ More ] |
| | | Audrey and Phil Pink | | 4/26/2010 10:48:00 AM |
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| Great Shipper | | Purchased a car from independent dealer in florida and called Kim at Best Transport based on dealers experience using them in the past. Total cost for shipping was $575.00 and car was picked up and delivered to my front door on time. Overall a very... [ More ] |
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| Shady extra fees | | Original quote was $775 which was matched by several companies, but decided to go with these guys because of good reviews. Wanted pickup by Jan 19 but company couldn't find a driver until Feb 9th, and at that point they said it would be $925 instead... [ More ] | | We only charge extra fees to people who have had their credit cards declined. [ view ] |
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